Nimbata Reviews

Summary: My overall experience with Nimbata has been highly positive, thanks to its intuitive UI/UX, fast deployment, flexibility and integration capabilities, robust reporting, and excellent customer support. I confidently recommend Nimbata as a reliable and efficient solution.

Positive: One of the standout features of Nimbata is its intuitive and modern user interface (UI) and user experience (UX). The clean design and logical layout make it effortless to navigate the platform and access its various functionalities. This aspect is particularly important when working with clients who may have varying levels of technical expertise. Nimbata's thoughtfully designed UI/UX ensures that both myself and my clients can easily understand and utilize its capabilities.

In addition, Nimbata enables fast deployment and integration, providing detailed insights into call metrics. This allows me to extract valuable data to help my clients make informed decisions. The data-driven approach empowers my clients to optimize their marketing campaigns, streamline customer service processes, and enhance overall business performance.

Finally, the customer support at Nimbata is excellent.

Negative: My experience with Nimbata has been highly positive and satisfying.

Summary: We are pleased with the call tracking solutions of Nimbata. Since we're tech-savvy, managing accounts on any call-tracking platform isn't an issue. However, we found that our customers like Nimbata too because, unlike the other platforms that are bulky and confusing, Nimbata looks clean/minimalistic and is very straightforward to use.

Positive: 5 stars all the way. It's fast to implement, and they have helpful video tutorials if you need them, which we did in the beginning. The chat support is more than likely the best support we have come across in business overall. They are very efficient in resolving issues that come up and are happy to go the extra mile. As for the call tracking capabilities, Nimbata does everything you want it to do. It tracks calls, attributes them correctly, and integrates with the platforms you need to monitor and optimize your advertising efforts. There are also many customizable features that we don't use but could be suitable for other users. Such as routing calls to different numbers depending on the day and time and transcribing calls. Last pro: the pricing is fair.

Negative: If there are cons, we haven’t found them yet. Even the email marketing that is sent out, is only once a month and has valuable tips and insights on maximizing your Nimbata experience and ROI.

Summary: Nimbata solves the problem of tracking and analyzing phone calls, which is crucial for businesses that rely on calls as a primary source of leads and conversions. By providing detailed call data and insights, Nimbata helps businesses optimize their marketing strategies, improve their customer service, and ultimately drive more sales. Personally, I've found Nimbata to be an invaluable tool for my business, allowing me to make data-driven decisions and achieve better results.

Positive: The best thing about Nimbata is its user-friendly interface and comprehensive call analytics features. It allows businesses to track their phone calls, measure campaign performance, and optimize their marketing strategies effectively. Plus, its advanced call routing and recording capabilities ensure that no leads are missed, and customer service is always on point.

Negative: When it comes to what's not best about Nimbata, I would say that the pricing might be a bit on the higher side for small businesses. However, considering the value it offers in terms of call tracking and analytics, it's well worth the investment. Additionally, Nimbata's customer support team is top-notch and always available to assist with any questions or concerns.

Summary: We have had a great experience so far using Nimbata and it has now become a critical tool in our agency.

Positive: We really liked their payment model which is what initially attracted us to give it a try. We have used different trackers in the past and found our end-of-month Invoices were eating into our profits. Nimbata's per-call cost significantly reduced our call tracking expenses by 70% in comparison to previous trackers.

Negative: There is nothing much that we don't like. Like most products/software there are always minor improvements that could be addressed. The good thing about the Nimbata Team is that they have implemented a lot of the minor/major recommendations that we have given to them which has made our experience even better using the platform.

Summary: We are using it for 2 years, and it helped us a lot, to track accurately oUr phone conversions. Easy to use for agents too.

Positive: You can set it up in 15 minutes. Easy to use. Sends automatically the Click Id for google and facebook events to both platforms.

Negative: Some time support is slow. But most of the times it is ok.

Summary: In general it is a very good service which combined with other tools can give a lot of insights concerning the marketing strategy of a business.

Positive: The company offers high service, the staff is always there to help and guide us. The marketing team drew useful conclusions thanks to Nimbata.

Negative: I would like the price to be more affordable as we use Nimbata in conjunction with other marketing tools.

Summary: While this app lacks features, it may be the right fit for small businesses, especially those that want to try and do it with an affordable plan.

Positive: One of the features that I appreciate the most is the ability to track calls, this has allowed me to see which marketing campaigns are generating the most phone calls, so I can optimize my advertising spend accordingly. I also love the call recording feature, which lets me review calls to improve the customer experience and identify areas for training my team.

Negative: Limited Integration Options, while it integrates with several popular tools, there are still some options that are not available.