Alternatives to Lumavate

Engage is a highly personalized and exceptional experience that uses the power of AWS, Generative AI and AWS. Operating clunky, on-premise systems of contact centers is time-consuming and costly. Local Measure's Engage For Amazon Connect is helping contact centers cater to the modern consumer's needs. Engage is a Contact Center as a Service. This means that we handle all updates and improvements. We do not require expensive agent licenses or hardware. Our consumption-based pricing is designed to accommodate businesses of all sizes. To build a brand, you must put your customers first. Engage helps agents better understand their customers and make their lives easier with intelligent AI, features like sentiment analysis and chatbots. Engage includes Voice, Email, SMS and Facebook Messenger, Instagram DM (Direct Message), Twitter DM (Direct Message), WhatsApp, WeChat LINE, and Web Chat.

Twilio Flex is the programmable cloud contact center platform that gives your company complete control over how, when and what you deploy. Powering over half a million agents today, Twilio Flex is accelerating digital transformation by freeing companies from the limitations of legacy call centers, all on one powerful platform. Flex customers have reported lower handle times by up to 38% after giving agents personalized access to information from multiple backend applications - CRM, payment systems, service ticketing, rewards program, navigation on the web, etc. Unlock hyper-personalization by gathering relevant, contextual information at your agents' fingertips so they can deliver the best customer experience. Find the documentation, sample code, and developer tools needed to tailor the contact center to your unique needs. Whether you're starting an outbound call, initiating a warm transfer, or monitoring agent activity, our guides will provide you the context you need to get the most out of Flex's existing architecture.

The Comarch Loyalty Marketing Platform is an innovative solution created to elevate customer loyalty and engagement through dynamic loyalty programs. Designed for businesses across various sectors, this platform enables organizations to cultivate stronger connections with their customers by leveraging data insights and automation. With the Comarch platform, companies can create targeted campaigns that resonate with individual preferences, fostering increased customer retention and brand allegiance. Key functionalities include marketing automation for efficient campaign management, pre-configured customer journeys that ensure smooth interactions, and advanced personalization tools that cater to unique customer behaviors. Furthermore, the platform uses AI-driven analytics to provide deep insights into customer trends. Additional features, such as fraud detection and customizable rewards systems, empower companies to deliver meaningful incentives that encourage repeat business. With 30 years of expertise in executing the most complex loyalty initiatives, Comarch supports some of the world’s most recognized brands, such as Auchan, BP, Carrefour, Heathrow Airport, JetBlue Airlines, Galeries Lafayette, and True Digital.

Please also update our description as follows: Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to get found online, improve online reputation, streamline social publishing, connect through digital channels, and deliver a wowing customer experience.

Odoo is an open-source, fully customizable and extensible software that includes hundreds of professionally designed business applications. Odoo's intuitive database can meet most business needs including CRM, Sales, Projects, Manufacturing, Inventory, Accounting, and Accounting. Odoo is a software solution that can be used to meet all company needs, regardless of size or budget. Odoo's seamless design makes it easy for businesses to become more efficient and save time. Each module is interconnected to offer a seamless experience from one app to the next. Users can automate many tasks that would otherwise require manual inputs to multiple applications. Odoo enables teams to collaborate with each other from one platform, allowing them to keep all business functions in one place.

A platform for managing Omni-channel Experiences. You can do more than just survey. Power-up your experience management programs. All touch points can have an omnichannel experience. All data in one location. You can customize and share email surveys to increase open-rates. You can customize the subject, body, or share from an email address you choose. White-label your emails, and share. For feedback, share a QR code that can be scannable. Share the code with respondents. Respondents can scan the code to access the survey and take it. Generate multiple unique survey links for sharing surveys. These links can be tracked and used to measure survey performance. You can white-label your survey by using Custom Domain. You can embed surveys to engage customers and visitors on your website. You can embed the survey as a popup card, chatbot on your website, or inline embed. Our mobile SDK allows you to quickly create surveys and collect actionable information.

With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is a global leader in omnichannel communication. We make it our business to simplify how brands connect with, engage and delight their customers at global scale. Our programmable communications platform delivers a suite of tools for advanced customer engagement and support, plus security and authentication. We make this available to you across the widest range of communication channels possible. THE INFOBIP ADVANTAGE (1) Personalized omnichannel customer connections Achieve deeper customer engagement across the widest selection of local and global channels, including: SMS, RCS, WhatsApp, voice, video, email and the most popular chat apps. (2) Global reach, local presence Our 60+ offices around the world allow us to react faster. We provide 24/7 customer support, technical solutions in-line with needs and local requirements — based on proven best practices. (3) Full stack customer engagement Deliver better outcomes for your business by enhancing your communications with fully integrated contact center, marketing automation, and chatbot building solutions informed by our customer data platform.

Creatio is a global vendor of a no-code platform to automate workflows and CRM with a maximum degree of freedom. Featuring an intuitive no-code UI builder, a drag-and-drop business process builder, and a variety of built-in tools for workflow automation, the Creatio platform allows you to create business applications of any complexity and scale - addressing both structured and unstructured industry workflows, rich reporting, diverse machine learning use cases, and flexible analytical dashboards. With Creatio, the development effort for such applications is reduced by up to 10 times! Additionally, Creatio provides a marketplace of ready-to-go solutions, connectors, and templates for popular business needs and use cases. The Creatio platform is built on a modern technology stack, which offers maximum degree of freedom to integrate the platform within your organization’s digital ecosystem. Creatio CRM is a full-fledged suite of products for marketing, sales, and service automation integrated on one no-code platform. Creatio products can be deployed as a single CRM bundle or as standalone solutions to fit your company’s exact needs.

Alpha Anywhere offers the industry's only low-code/no-code app development platform to help users across organizations craft secure, data-driven business apps with outstanding user experiences.  Alpha Anywhere low-code software saves developers time building cross-platform apps that can integrate with existing systems of record and workflows, and work offline. Apps can validate data entries against offline and online databases, trigger email reports and SMS texts, generate custom reports, and include additional security or authentication to protect corporate data.  Key features include robust offline capabilities, rich data integration (API) and full-stack development. The platform includes pre-built app templates, a rich knowledge base, free videos, and tutorials for implementing advanced features. To speed digital transformation, the no-code app builder (Alpha TransForm) allows non-developers to digitize paper forms. The software crafts mobile forms in minutes, and includes a powerful data analytics engine. Develop and design unlimited apps for free. Only pay when you deploy your app.

SlickText is the most popular text messaging platform. SlickText has made text messaging a competitive advantage for businesses since 2012. SlickText's award winning software is used by over 40,000 customers in North America, including ESPN and FedEx. SlickText has two headquarters: Jamestown, NY, and Nashville, TN. Visit slicktext.com to learn more about SlickText.

Kianda is a platform for no-code development that empowers citizen developers, business users, and knowledge workers to take charge of digital transformation. No longer do you have to wait for months or even years to implement a new system. You can build and deliver applications and end-to-end business processes quicker and more cost-effectively than coding. With no-code development, any idea can be turned into real-life solutions. Create intuitive forms, processes, and reporting dashboards that integrate with your existing IT systems quickly and easily. What is No-Code Development? Low-code and no code development have seen an exponential increase in popularity due to the need to reduce software development cycles and simplify them. No-code platforms let users focus on creating business applications using prebuilt components, rules, and actions rather than developing everything from scratch.

Product Fruits is a code-free product adoption platform for web-based apps. It allows you to onboard users to your product, show them how to derive value and guide them to the aha-moment. Our all-in-one tool gives you all the features you need to improve user onboarding to your app or web: Interactive product tours, guides & walkthroughs Hints, beacons & tooltips User onboarding checklist In product announcements User feedback collection One-click bug reporting In app help center (Life Ring Button) Knowledge base Our customers achieve higher conversions, lower churn and less support tickets. Product Fruits editor was built with a non-technical user in mind and you don’t need any coding skills to create beautiful onboarding experiences. We’ re serving SaaS companies all over the world helping them to increase conversions, reduce churn and lower support tickets. You can get up and running in 5 minutes or under, free trial is available.

Drive customer loyalty and growth with Kangaroo Rewards, a leading omnichannel loyalty engine trusted by thousands of SMBs and Fortune 500 companies. Craft hyper-personalized engagement with targeted rewards, automated marketing, and your own branded app. Witness average order values soar as customers feel valued, spend more, and return for more. Streamline operations with effortless setup and expert support. Our laser-focused data insights optimize your program, maximize ROI, and fuel pure profit. Kangaroo integrates with leading POS, eCommerce, and marketing platforms like Shopify, Lightspeed, Magento, and Mailchimp.

Flipsnack is a cloud-based publishing tool that allows you to create from scratch interactive online publications or use the fastest PDF-to-flipbook converter on the market to enhance your existing ones with elements that keep your readers engaged by offering them a memorable experience. Bring your printed catalogs to digital customers while embracing a more sustainable and cost-effective path for your business. With the help of powerful features like links, shopping or social media buttons, videos, GIFs, audio files, enticing photo slideshows, interactive tags and captions, product tags, shopping lists, customizable lead forms, embeds, and many more, you will stand out amongst competitors all while keeping your brand consistency and measuring results with advanced statistics.

The Outreach Sales Execution Platform allows sales teams to create pipeline efficiently and predictably close a greater number of deals. Outreach is the only platform that empowers all sales organizations -- from sellers, to front-line managers and sales leadership to ops -- to close more pipeline. If you want to win more sales by personalizing, prioritizing and analyzing your sales activities, then turn to Outreach. Outreach is the #1 platform for sales engagement that helps sales teams be more effective. Outreach can help you achieve your sales targets by optimizing workflows and creating pipelines. The top tools include sales sequences, dialer, tracking and email, outreach everywhere, content and email templates, analytics, reporting, and coaching analytics.

ZoomInfo Sales allows you to maximize productivity, increase pipeline and reach a revenue potential that you never imagined possible. Create an account universe based upon your Ideal Customer Profiles. Reach decision makers with the largest B2B database of 65M+ phone numbers and 150M+ verified email addresses. Track companies searching for solutions similar to yours on the internet to identify and reach prospects early in their buyer's journey. Find and connect with decision-makers from companies that visit your website. Analyze customer calls, emails, and meetings to drive process improvements that will impact your bottom line. With our native phone dialer, and email tool, you can create and execute multi-touch sales campaigns. ZoomInfo Chat is a data-driven chatbot tool that reduces the time it takes to close sales. To free up your internal staff, set real-time lead alerts and automate lead-qualifying communications.

Airkit is a digital experience that sits on top your systems of records to drive customer action. Digitize every sales and service touchpoint throughout the customer's lifecycle. Automated onboarding, self service account updates, digital cross-sell and churn prevention are just some of the many benefits. Pre-built components and templates are available for web, mobile voice, chat, and voice. You can also build your own. You can ship high-quality apps faster and more confidently with best-in-class error tooling and debugging. Less errors, less maintenance. You can create your own brand components and asset collections to ensure that apps follow your brand guidelines. Airkit-powered apps and core systems can be connected to customer data via APIs or pre-built integrations. With built-in analytics and reporting dashboards, you can measure and optimize user engagement. Reduce paperwork required for security, privacy, compliance certifications. Respect TCPA, SOC2, PCI, GDPR, HIPAA.

Your remote option: turn paperwork into a digital experience. Engage customers with digital journeys. Optimize and drive revenue growth by gathering data. No coding required. Easy and enjoyable collection of customer data. Accelerate innovation and drive digital transformation. Customer satisfaction and customer experience can be improved. Continuously improve and optimize. Ensure compliance and legal aspects are maintained. Real-time validation of data helps to maintain data integrity. Smoothly distribute products and digitize manual processes quickly and efficiently. Enhance customer experience, empower distribution channels, and eliminate friction from the sales process. Reduce manual data collection, friction, and operational costs while maintaining data integrity. Increase your IT resources, reduce time to market, and empower business users with the ability to quickly create, deploy, and modify digital apps for any financial or insurance service use case.

It is difficult to find new ways to engage customers. Syndeca helps you make it easier by transforming your content into lifestyle-focused, eye-catching experiences that customers will love. It's the perfect way for customers to stay top of mind with relevant content. Customers are stopped in their tracks by your digital content. But what then? Syndeca makes every transaction simple. Shoppers are inspired and have a clear path to buy. Customers expect simplicity and speed. Syndeca offers lightning-fast loading times, one-click purchasing, and features that impress at every touch. The result is that users are eager to shop for the latest styles and leave with a full cart.

Mosaicx understands natural language (NLU), which is used by customers. This allows them to do more and create a more enjoyable customer experience. Since decades, the Mosaicx team is constantly innovating technology to improve customer experience. Our team constantly improves Mosaicx by listening to our clients. It's conversational AI that is personalized for you and your customers. Mosaicx offers customer experience reports within the same console that you use to manage your application. The AI can be used to pull information from a database, such as employee resources, company websites, internal spreadsheets and so on. Answers to unexpected questions can be generated by using AI. Searching only approved sources will ensure that answers are not unexpected.

Joomag was founded in 2009 and offers a complete suite of integrated solutions to all your content marketing, corporate communications, sales engagement needs. The company is headquartered in San Jose, CA and offers a unique solution-based approach through its flagship Crater™, Editor. Over 500,000 businesses, large and small, are already creating, distributing and tracking their online content via a central platform. This streamlines workflows and makes them more productive.

FICX No Code CX Platform allows you to create, integrate, and then deploy powerful omnichannel experiences in just days. You can create omnichannel experiences that are applicable to any industry. Integrate native and third-party functionality. You can customize the look and feel of your brand. Digital CX processes can be used across all touchpoints to increase self-service adoption. Customers will be empowered with consistent experiences that they can use on any screen or device. Integrate digital experiences to bridge the gap between your customers and your tech stack. Connect to back-end service using pre-built connectors as well as robust APIs or SDKs.

VirtlX, a SaaS solution that can be customized to support multi-industry business performance is available to all businesses. VirtlX provides a strong ROI and quantifiable deliverables & insight to help in decision-making towards a people-centric and successful business. A simple approach to employee and customer sentiment, as well as in-house training. Flexible commitment terms and cost-effective subscription model. To be successful in marketing, a company must understand customer engagement, feedback, experience, and loyalty patterns. VirtlX is a time-saving and cost-effective method that allows marketing personnel to gather these data points in real time and present this data in clear graphical formats. It has been proven that revenue growth is correlated with the Net Promoter Score (NPS), or Net Promoter Score (NPS). It is widely used by Fortune 500 companies as well as other organizations.

Majesco Digital1st®, Platform is a low-code/no code digital insurance platform that offers robust digital experience tools, microservices and accelerators. It also has rich insurance content and connects with a robust plug-and-play ecosystem with partner solutions and data sources to allow for innovation and experimentation to address changing customer needs. Digital1st®, Engagement offers a range of apps and accelerators to help customers create personalized experiences. Majesco consultants and delivery specialists can help your company make the most out of digital technology. Continuous innovation and agility allow you to quickly test and learn. You can use pre-built insurance capabilities to launch or scale your business. New channels can be opened to customers and agents. Easy-to use, easy-to learn SaaS tools. No credit card required. 30 day risk-free trial

You can instantly join, increase conversions, and expand wallet share. Deliver the digital experiences that your customers expect. Our white-labeled solution offers digital account opening, loan origination and cross selling. It integrates with your core banking system. Rapidly rollout charitable financial experiences that increase member engagement, and unlock referrals. Transform your digital user experience and not your back-office systems and processes. Community banks can now open accounts and lend out loans. Pre-fill customer information to apply for additional products.

ClientTether is a franchise CRM for sales automation that was built by franchisors to facilitate franchising. Our automated tools for contacting, texting, emailing, quoting and online review requests ensure that your FranDev teams and franchisees never miss a lead or nurture prospects from the beginning to the end of their customer journey. Our sales engagement platform features powerful and simple-to-use communication, digital signing, estimation tools, multilocation top-down reporting (for royalties calculations etc. Chat bots, reputation management and online scheduling are just a few of the many features available. Your FranDev or franchisees can visualize their pipelines, potential at risk, and to do lists in one screen. You can build your entire franchise development process, send FDDs and get digital signatures, as well as manage franchisee communications, onboarding, and onboarding all from one place. Our dashboards make it easy to manage Zee performance. We also offer unparalleled support and onboarding!

You can extend existing applications to create new Web and mobile experiences without having to recode. Rocket Modern Experience allows you to quickly and easily create rich web and mobile experiences for your host-based apps, increasing user satisfaction. You can eliminate the risk and time involved in replacing existing applications and start from scratch. Rocket Modern Experience allows you to keep up with the competition by continually updating your trusted, proven applications. Customers today expect digital experiences that allow them to connect with your company. However, transforming host-based apps into mobile and agile web experiences can be costly, time-consuming, and risky. Rocket Modern Experience allows you to reuse your host-based application code to build new web and mobile apps. This greatly reduces the cost, time, and risk of scrapping your applications and building replacements.

You can turn your ideas into interactive presentations, digital publications, and awesome apps without writing a line of code. Make your app interactive. Apps that are interactive, multimedia and fun increase user engagement and retention. Digital transformation is a key challenge for many industries. Build and launch the perfect app with PandaSuite to achieve your goals. PandaSuite is an application development platform that works across multiple platforms. Your screens will be automatically converted into native apps for iOS and Windows, Android and web apps. Export the format that best suits your needs.

We believe you can build modern applications that deliver digital experiences and drive business growth without having to write any custom code. That's why it's our mission to empower enterprises in complex and regulated industries to re-imagine application development by enabling them to be connected, innovative, quick, and nimble. Backed by leading investors including Everstone Capital and Paulson & Co, Innoveo’s cloud based, AI enabled no-code platform is currently in production globally at over 30 industry leaders across insurance, financial services, healthcare and real estate. With Innoveo, you’ll get the solutions and industry expertise you want, plus a little extra: a thoughtful, no-nonsense experience delivered with a refreshing dose of honesty.

Liferay Digital Experience Platform (DXP), is designed to integrate with your existing technologies and business processes to create a customized solution that meets your specific needs. Liferay DXP can help you create great experiences. You can create customized web experiences that empower and attract users. Your audience will find the information they need quickly and easily by creating engaging, personalized, and simple experiences. Easy self-service can help you reduce customer support costs. Streamlining processes and helping your customers get what they want faster will improve customer experiences and operational efficiency. A simplified digital commerce solution can increase online revenue. With a platform that makes it easy to do business with your customers, you can simplify ordering, increase average order size, encourage repeat purchases, and increase your online revenue.

Acoustic Content is a hybrid cloud-based content management system (CMS), and content marketing platform that leverages AI to help front-end developers and marketers create engaging digital experiences across all channels. The site-building and digital asset management (DAM), built-in features provide users with the right solution for any need. You can also use it to transform your business.

Each business is unique, and organizations in asset-intensive industries need a solution that can easily be configured and customized to meet their needs. Our patented Rapid Application Configuration Engine, or RACE, was created. This powerful tool allows you to quickly set up dynamic forms or custom screens in just a few clicks. You can create unique experiences that appeal to all your users. To make changes or updates, you don't have to be a programmer. You can create, edit, and issue inspection and safety forms, compliance forms, risk assessments and health questionnaires. You can either use our library of over 150 pre-configured forms or create your own. It's easy to convert the paper forms you already have into digital versions.

InTheChat, a cloud-based digital customer service platform for enterprises, is cloud-based. InTheChat is trusted by leading brands like JPMorganChase and Mayo Clinic. It allows companies to connect with their customers via SMS, chat, email, instant messaging and chatbots. It also offers enterprise-level tools like performance reports, secure authentication and text analytics as well as skills-based routing.

Gleantap, a multi-channel customer engagement platform, can help you engage customers and increase loyalty. Gleantap allows businesses to harness the power and efficiency of SMS marketing and mobile push notifications to retain customers, automate their marketing, increase revenue, refers, and reviews. It includes mobile push notifications, text messaging, segmentation tools, smart analytics, segmentation tools, and smart analytics.

FlippingBook is an online tool that can also be used as a desktop software to create professional digital flipbooks. Your PDF ebooks, e–catalogs and digital brochures, annual reports as well as presentations, magazines, and sales collateral, can be interactive with FlippingBook. You can embed them into a website or share them as links. You can add videos, GIFs, outbound and external links, as well as GIFs. Track statistics and collect leads to track how your content performs. Password protection is a great way to protect your content and increase SEO. FlippingBook makes it easy!

One-stop digital publishing platform with interactive enhancements that will help you increase sales. Our digital publishing platform allows publishers, marketers, and eCommerce professionals to create and publish engaging HTML5 digital flipbooks, which can be viewed on any device. To increase brand awareness, online sales, and reach, transform your content into stunning flip books, magazines, brochures and training materials. Our PDF creator platform uses your data feeds, CSV files, XML, and XML to create a catalog tailored to your brand's identity and layout goals. Our online catalog publishing software allows you to create stunning online catalogs that highlight your content and offer a unique customer experience. The Virtual Catalog Rack allows your customers to easily browse through your catalogs. Each catalog can be easily grouped by multiple categories.

The only dedicated CX Channel that is specifically designed to maximize customer engagement, education, and lifetime value provides frictionless customer experiences. The Customer Feed™, Relay's CX Channel transforms how customers learn, engage, and take action to increase customer lifetime value. Only the Customer Feed is a private, secure, and frictionless channel for customers. It combines the best of email, text, and apps to provide a unique combination in customer engagement, education and service excellence. We have a solution that will help you reach patients regarding sensitive prescriptions and onboard new customers in your industry. Delivering personalized solutions at the right moment can help your customers get out of rut.

MoEngage, an Insights-driven customer engagement platform, is for the customer-obsessed marketer. We help you delight customers and keep them coming back for more. MoEngage allows you to analyze customer behavior and engage customers with personalized communication via email, mobile, or web. MoEngage is a full-stack platform that combines powerful customer analytics, AI-powered customer journey orchestration and personalization. It's all in one dashboard. MoEngage has helped to increase customer engagement. MoEngage can be used by product managers and growth marketers to offer a personalized experience to customers throughout their entire customer lifecycle - from onboarding to retention, growth, and beyond. MoEngage is different because it offers a complete-stack solution that includes powerful customer analytics, AI-powered customer trip orchestration and personalization capabilities.

Marketing and CX leaders face increasing pressures to continue driving growth while having less time and fewer resources. Pendula's generative AI offers teams the ability to deliver adaptive, meaningful, two-way experiences that engage and retain customers. Pendula wants to be at the center of every conversation that businesses have with their customers around the world. Drag-and-drop functionality will empower teams to perform their best work. Create intelligent two-way conversations using real-time data. Use AI to activate the entire data stack. The core of next-generation customer engagement and retention. Pendula’s workflow studio is only limited by your creativity. Choose a data source that will help you identify the moments your customers care about.

Hearsay Systems is redefining the human-client experience in financial service. The Hearsay Client Engagement Platform empowers more than 200,000 agents and advisors to authentically and intelligently build business relationships. It guides and captures the last mile of digital communications and actively guides them. Hearsay's SaaS platform is used by the world's most prestigious financial firms, including New York Life, Morgan Stanley and Charles Schwab. It allows them to expand their reach, maximize sales engagements, and provide exceptional client service in a consistent, compliant way. Hearsay has a headquarters in San Francisco and globally distributed teams in North America, Europe, and Asia.

Airship is used by thousands of top brands around the globe to build closer relationships with customers through highly contextualized and relevant interactions. Airship's Customer Engagement platform is mobile-first and data-driven. This allows brands to focus on individual customers and their needs rather than which marketing channels to use. Airship makes it easier and more efficient to increase customer lifetime value in an omni-channel era. Airship optimizes every customer journey across all digital touchpoints with trillions of interactions across mobile apps, push notifications and mobile wallets.

The CXApp is a mobile, cloud-based app solution that allows for digital experience programs to be created for the future workplace, desks, and meetings. We are the leader in mobile-first, digital programs for your company to improve in-person and off-site experiences. Our SaaS-based mobile platform allows you to bring together your customer, employee, and visitor experience initiatives in one seamless system that you don’t have to host or manage. This means that you can have a low-cost, low-overhead platform with easy maintenance and a support team that can scale with your business.

Your customers deserve a better experience. Zoho CRM Plus, a unified customer experience platform, helps you deliver exceptional customer experiences to all stages of a customer's lifecycle. It also converts them into brand advocates. Engage customers through multiple channels at every stage of their lifecycle. You will always be notified of the latest developments through different media. You can manage conversations with multiple teams from one thread. A better customer experience starts with aligning all your departments and making sure customers are at the heart of everything they do. Zoho CRM Plus unifies all your support, sales, marketing and sales teams and gives them the toolset to do this. Zia, Zoho’s AI-based voice assistant, allows you to collaborate intelligently across your teams. You can use Zia to predict business trends, suggest the best time to reach a customer, find ticket sentiments, and provide intelligent business dashboards.

CX can be humanized! Increase response rates in VoC and NPS and CX Management programs by engaging and fully customized interactions. surveys, forms, etc.) These touchpoints can become extensions of your brand. OPINATOR allows you to respond to customer feedback, reduce customer effort, drive value at every touchpoint, and take action on it. Predictive, Prescriptive and Text Analytics, Case Management system and role-based dashboards. Create remarkable interactions and convert customers into advocates. OPINATOR can be managed by yourself, but you can also call upon the Customer Success team to help you with your projects. Customers expect delightful and innovative interactions. Combining technology, creativity, deep customer understanding, and technology can deliver these experiences and increase customer engagement. In the next decade, companies will double their CX efforts. Instead of relying on inefficient surveys, engage your customers with personalized UIs.

Gamification can catapult your marketing. Meet CataBoom, your gamification experts. Our gamification platform can be adapted to meet your specific needs. We offer the industry's most robust gaming platform at an affordable price. CataBoom's gamification platform has been used by some of the most respected and well-respected brands around the globe to create over 250,000,000 engagement experiences. It was easy to create and deploy our gamification platform. There are hundreds of templates. It takes only minutes to complete. You can simply select your game experience and upload brand assets. No coding required. Our gamification platform allows you to create digital experiences that can be combined in endless ways. Our prize engine makes it easy to reward and incentivize your target audience on time and within budget. An on-the-move audience demands multiple touchpoints. To drive engagement and participation, create your game once and deploy it everywhere.

The operating system for conversational businesses. Deploy intelligent bots to automate customer interactions and reduce operational challenges. Digital Conversations have revolutionized the way we communicate and interact. The way we do things has changed, whether it's asking Alexa to play our favorite song, ordering pizza via Facebook Messenger, or getting real-time advice via interactive conversational apps. This new behavior is already causing a shift in the way consumers interact with businesses. They expect to have a conversation with you in a natural and personal way, just like they do with their friends. Every business needs a conversational overhaul NOW. A conversational layer can be added to the CX to simplify how consumers interact with brands.

AI-Powered Cloud Contact Center Solution. It powers innovative, personality-based routing. It also manages multichannel customer interactions in one conversation. Vocalcom is the world of digital engagement and artificial Intelligence (AI), where live agents are seamlessly integrated into the customer interaction flow. All customer interactions can be managed in one conversation. The new generation of cloud contact centre platform that integrates with existing systems and supports ALL channels. Vocalcom's intuitive user interface increases productivity and allows companies to weave all of their customer interactions across all channels into continuous conversation threads. This allows them to reduce customer effort while strengthening customer relationships with each interaction. Amazingly simple, adaptable, and powered by AI Keep the conversation going. All customer interactions, including chat, email, text message, phone, and social media, are available in one place.

A digital platform that simplifies, streamlines, and is fully compliant with the law, empowers Pharma Sales & Medical Affairs. Accelerate sales by delivering the right information to the right people on the right platforms with full visibility into prospect interactions. From the ground up, compliance was simplified. We are compatible with Veeva Vault and Veeva CRM. Our data-driven tools provide valuable insight into content performance. Seamless onboarding makes it easier to focus on sales and engage with prospects. We understand how important compliance is for your business. MobileLocker makes compliance easier than ever. MobileLocker makes it easy for your team to access the latest version of any asset they upload, regardless of whether they are on a mobile device or desktop. You can easily set expiration dates, distribution and other details for all your content.

Low code with no limitations. You can quickly build web and mobile apps using pre-built components. Create new and improved applications that can be used to meet business needs. Guided tours within the product, reusable components, templates, one-click cloud build, and easy data integration with visual mapping to maximize productivity. Integrate with any backend data source to manage data collection and transformation across multiple systems. Beautiful applications can be created for any audience on any device. There are no limitations on the user experience. Use 100+ pre-built native UI widgets to accelerate your development for web and mobile. To deliver the best experience, performance, security, and user experience, you can use the entire range of native mobile app, responsive, and progressive web app (PWA), functionality. You can create native omnichannel experiences across all channels using one design canvas for mobile, web, wearables and more.

Customers are delighted by our ability to build cross-channel relationships and experience 50M transactions per month, 10M Bot interactions and 500M sites. We also have 15+ key social networks and 5 instant messengers. This unified digital engagement platform is CX first. Our mission is to make customers happy in every organization on the globe. 70 of the 100 most valuable brands in the world agree that SimplySocial is the key to creating amazing customer experiences. SimplySocial powers millions of conversations across all non-voice channels. This allows for superior customer service with full context across all channels. We are the pioneers in conversation management, thanks to machine learning and superior AI for both agents and customers. Simplify360 makes it easy to respond, reply, and publish messages on multiple messaging platforms such as WhatsApp, Line, Viber, Viber, Line, Viber, and SMS. Simplify360's conversation Cloud is your one-stop shop for all non-voice customer support.