Relay Description

The only dedicated CX Channel that is specifically designed to maximize customer engagement, education, and lifetime value provides frictionless customer experiences. The Customer Feed™, Relay's CX Channel transforms how customers learn, engage, and take action to increase customer lifetime value. Only the Customer Feed is a private, secure, and frictionless channel for customers. It combines the best of email, text, and apps to provide a unique combination in customer engagement, education and service excellence. We have a solution that will help you reach patients regarding sensitive prescriptions and onboard new customers in your industry. Delivering personalized solutions at the right moment can help your customers get out of rut.

Pricing

Free Trial:
Yes

Integrations

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Company Details

Company:
Relay Network
Year Founded:
2010
Headquarters:
United States
Website:
www.relaynetwork.com

Media

Relay Screenshot 1
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Product Details

Platforms
SaaS
iPhone
iPad
Android
Type of Training
Webinars
Customer Support
Phone Support

Relay Features and Options

Customer Engagement Software

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis