Alternatives to Knovvu Virtual Agent

IBM watsonx Assistant is a next-gen conversational AI solution—it that empowers a broader audience that includes non-technical business users, anyone in your organization to effortlessly build generative AI Assistants that deliver frictionless self-service experiences to customers across any device or channel, help boost employee productivity, and scale across your business. -User-friendly interface with drag-and-drop conversation builder and pre-built templates. -Out-of-the-box Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), and Intelligent Context Gathering, to better understand the context of each conversation in natural language. -Retrieval-augmented generation (RAG) for accurate, contextual, and up-to-date conversational answers around the clock, grounded in your company's knowledge base.

Dialogflow by Google Cloud is a natural-language understanding platform that allows you to create and integrate a conversational interface into your mobile, web, or device. It also makes it easy for you to integrate a bot, interactive voice response system, or other type of user interface into your app, web, or mobile application. Dialogflow allows you to create new ways for customers to interact with your product. Dialogflow can analyze input from customers in multiple formats, including text and audio (such as voice or phone calls). Dialogflow can also respond to customers via text or synthetic speech. Dialogflow CX, ES offer virtual agent services for chatbots or contact centers. Agent Assist can be used to assist human agents in contact centers that have them. Agent Assist offers real-time suggestions to human agents, even while they are talking with customers.

AI-driven speech recognition technology and voice authentication technology can transform customer engagement. Our 20-year history has been dedicated to ensuring that our partners are successful through collaboration. Our curiosity keeps us innovating for 20 more years. Our flexible speech-enabling technology allows you to create a solution that meets all your customers' needs, reliably and affordably. We do one thing well. Speech-enabling your applications is our specialty. Deliver great voice automation and interactions. LumenVox ASR/TTS can be used for simple commands or more complex questions. This will help you increase efficiency on both ends of the phone line. You won't ever repeat yourself. You will have the most flexibility in terms of capabilities, deployment, and monetization. LumenVox can help you create it if you can think of it. Our intuitive technology and toolsets make it easier to reduce time from development to deployment.

Allow humans to communicate with AI in any language, for any purpose. Businesses can automate their calling processes at a lower cost. Employees can be freed from boring and repetitive tasks so they can focus on creative work. Our solution has been the best choice for our clients in the ever-changing competitive marketplace. We have a dedicated data-protection module to mask sensitive data during integration in order to ensure that our clients' data security is our top priority. We also offer SIP-level phone number rotation, and other security measures. Offering clients the most valuable, game-changing product is the best way to be successful in SaaS. We spend most of our budget on improving the technology behind our voice-assisted communication.

Amazon Lex allows you to create conversational interfaces in any application by using voice and text. Amazon Lex offers advanced deep learning functions such as automatic speech recognition (ASR), which converts speech to text, or natural language understanding (NLU), which recognizes the intent of the text. This allows you to create applications that are engaging and have lifelike conversations. Amazon Lex gives developers the same deep learning technology that powers Amazon Alexa. This allows them to quickly and easily create sophisticated, natural-language, conversational bots ("chatbots") with ease. Amazon Lex allows you to create bots that increase productivity in the contact center, automate simple tasks and improve operational efficiency across the enterprise. Amazon Lex is a fully managed service that scales automatically so you don’t have to worry about infrastructure management.

Mindsay automates customer interactions using conversational automation to make them more simple and efficient. We assist customer service teams in overcoming common challenges. This allows them to automate customer inquiries, eliminate time-consuming processes, optimize their human resources, and reduce costs. We help companies develop their customer service automation strategy. This allows for maximum automation of customer interactions while maintaining a low total cost of ownership.

Improve customer satisfaction by focusing your teams on high touch interactions. Solve customer problems without agent intervention. Automate repetitive tasks for your teams, both on-call and after-call. Start with a limited call volume and collect feedback easily. Deliver 24/7 service with no queues, even in the event of a spike in calls. Automate repetitive calls to increase productivity. Simple requests can be handled without the involvement of your agents. Free up time for your team to engage in high-touch interactions. Increase customer satisfaction by phone. Transform your contact centre in depth to win the war for customer retention. Combining human and AI to serve your customers better. AI can help you maximize the productivity of your team and achieve your operational goals. Create memorable experiences for your customers and differentiate your brand in the long term.

The AI-native platform, which is the industry leader, integrates seamlessly with every aspect of your business that touches customers, increasing efficiency and delivering unmatched value. Gen AI automation can be used to generate leads, allowing enterprises to bridge the divide between their marketing and selling teams, scale outbound campaign, and reduce costs. AI automation can supercharge B2B databases. Verify leads, contacts and designations in lightning speed, 1,000x faster with just one click. Voice AI virtual agents automate the lead qualification process to provide AI-assured, real-time leads. This will empower your sales reps and give them the confidence they need. AI voice virtual agents can navigate IVR systems to contact potential customers and ensure a smooth transition into a human agent. Voice virtual assistants powered by Gen AI can handle routine questions, allowing enterprises to scale customer support without increasing costs.

The world's first autonomous contact centre that uses voice AI to bring an unmatched customer experience and a high level of flexibility. With flexible, natural-sounding AI-powered conversations, customers can solve their problems over the phone. They are able to accurately identify customer intent and provide fast resolutions. With 24/7 service available 24/7, you can answer every call instantly and reduce hold times. You can scale customer service without incurring huge costs, training new agents, offshoring or planning for seasonal fluctuations. Reduce your customer service costs dramatically. You only pay for what is needed, and you don't have to commit to additional capacity. You can track customer satisfaction, track average handling time, and uncover new trends such as competitor mentions, defective product, and upsell opportunities to better serve customers than ever before.

All you need to build, train, and manage voice assistants is one place. Talkie is your one-stop shop for conversational AI. It allows you to create powerful virtual agents without writing any code. It is easy to implement. Scales on demand. Our voice assistants are easy to interact with. Customers can speak at their normal pace, interrupt, or change the subject at will, much like a conversation between people. Voice assistants are able to answer repetitive queries and provide support 24 hours a day, significantly reducing your contact center costs. To improve customer service, provide zero on-hold time as well as first-call resolution. Agents can spend more time solving complex queries and providing personal support. Customers will be less frustrated if they receive the same level of service and accuracy on every call. You can create virtual agents by using a drag-and-drop interface. This allows you to quickly create agents that help customers reach their goals.

Reduce repetitive work and allow teams to concentrate on high-value tasks that will increase employee satisfaction, and productivity. A 24/7 customer service system supports agents in their workflows and replaces waiting times. Modernize outdated systems with proactive, intelligent conversational AI that converts conversations into sales. Switch between voice, text, email and other channels to communicate with your customers. Our plug-and-play solutions make it easy to deploy chatbots or voicebots within hours. No code required. Our team has more than a decade of experience in creating reliable solutions that harness the most recent advances in conversational artificial intelligence. Our templates are industry-specific and can be used to create or modify bots. An intuitive interface tracks all conversations across all channels to track the performance of your bots.

Our products and solutions work in omnichannel mode (voice, text, videoconferencing, social networks, chat) and automate customer support as well as employee support services. Enhance customer experience. Customers' voices should be heard without waiting in line or having to navigate complicated menus. To optimize sales, analyze 100% of conversations. Automating routine processes with voice and text self-services and digitalization can result in significant cost savings. Our unique features include fast solutions delivery, out of the box products and advanced toolsets. These allow Spitch and customers/partners to quickly tune and further develop the product. Omnichannel virtual assistants can handle voice and text questions, addressing the entire range of tasks, from precise intent recognition to fully automated end-to-end processing standard customer requests in natural languages.

Nuance Conversational IPVR solves inbound phone queries using natural, human-like interactions. This encourages self-service and increases customer satisfaction. Customers can speak freely with Nuance Conversational IVR and resolve their problems as if they were talking to a live agent. Intelligent voicebots anticipate customer needs, offer personalized greetings, and change speaking styles based on the context of the conversation--resolving cases first time and freeing your agents to focus on higher value tasks. Nuance's intuitive interactive voice-response system allows you to create customized, automated voicebots that address customer queries, improve agent experience, and improve contact center results. Simple, effective self-service can speed up resolutions and increase loyalty.

An independent platform that is constantly learning allows you to integrate voice and conversational intelligence into products. The next-generation multilingual Voice AI-powered contact center automation platform has been designed to have human-like conversation. VIVA uses a unique conversation framework to understand intent. Dynamically creates custom conversations with customers. Available 24x7. Supports 10 languages and 160+ dialects. High value through Voice AI banking solutions for the digital economy.

We use realistic voices to create genuine connections with customers, resulting in better results for your business. 97% of customers won't know they're speaking with a robot powered by artificial intelligence. Over 30 neural AI voices which mimic human emotions. Call history, transcriptions & recordings in real-time. 24/7 automated inbound and outbound call management. Accurate messages to ensure perfect conversations. It can be integrated into your existing workflow in 3000+ ways. AI voice agents can be used to manage all types of calls, from sales to customer service. They are cost-effective and efficient. The most cost-effective and intelligent solution for your company. Sales teams struggle to reach all their leads quickly. With a voice agent, you can automate outbound phone calls for sales teams and close clients during telephone calls. Automated lead outreach is available 24/7 to ensure you never miss a sale opportunity. Increase conversion rates with timely and consistent follow up on every lead.

Herbie.ai is a multi-national Conversational AI company. (Part of SunSmart Global, 15+ years in enterprise solutions). Digital Transformation of Enterprises Virtual Assistants with Voice Enabled to Automate Business Cases Franchise expanded to 6 countries. Instant connects you with 12+ social media platforms.

Our intelligent conversational AI solutions allow you to easily and quickly service your customers. With just one click, you can build your bot in one language and have it understand over 100 languages. We are a platform that does not require any coding. Users can create and manage bots for their business without having to know any coding. Chat with customers via Facebook Messenger, WhatsApp, Google Assistant and Amazon Alexa. Our intelligent AI provides detailed insights into your conversations, and offers tips for improving them. Our AI technology powers the myBo bot, which assists customers of Belfius Insurance with their claims. This frees up time for human agents to deal with more complicated cases. Get a 30-day free trial account to create your own voice and chatbot. It's simple and requires no IT skills. You can try it for free, so don't take our word for this. Chatlayer is more than a conversation platform. It's also a partnership platform! Our trusted partners will help you get the most out our tools.

Gnani.ai’s AI-powered Virtual Assistant is a robust and scalable platform that enhances customer experience while reducing costs. The solution is a low-code/no code platform with more than 100 pre-built workflows. Businesses can go live in under a week. It supports over 40 languages, has zero wait times and boasts a reduction of 70% in operating costs. The platform's advanced Natural Language Understanding (NLU), enables it to handle multiple-intent and multiple-entity queries, with over 90% accuracy. It also has continuous unsupervised learning to ensure that the virtual assistant gets better over time.

R Systems' goal is to help organizations identify and mitigate customer journey hindrances. This is done by using the power of AI, data analysis, natural language processing (NLP), and deep neural networks (DNN). Understanding the essence of customer experience will help you improve the way customers respond to your brand in terms engagement, loyalty, retention. To gain actionable insights and make informed decisions about retaining and acquiring customers, organizations need accurate data and metrics. Our data analytics framework will allow you to improve First Contact Resolution (FCR), reduce customer effort and optimize self-service options. It can also help you manage seasonal spikes in demand. Your customer experience will improve with every interaction when R Systems is on your side. Our services allow you to collect data from customer interactions to gain insight into behavior.

Intelligent assistant that can go beyond predefined conversations. Artificial Intelligence technology is at the forefront of deciding the bot's next response. Even voice channels make it easy to connect to the next channel. NLU allows you to understand the intent of your customer and extract relevant information. Don't give your sensitive data to third-party services. Keep your data private and use on-prem. Integrate ShoutOUT AI with your APIs and third-party APIs to bring chatbot conversations into real life. This is the new standard for customer service. Transform boring FAQ questions into engaging chatbots that can answer complex queries from your clients. You don't have to be tech-savvy. In just a few steps, you can integrate an answer bot to your site to seamlessly handle all the conversations from multiple users at one time. Find answers to common questions right away.

STELLA, a digital voice assistant with artificial intelligence, can answer an infinite number of calls at once, route calls, answer frequently-asked questions, and schedule service appointments. CSI can be improved while reducing costs. STELLA Automotive allows your customers to achieve their goals without having to wait on hold or become frustrated. STELLA will answer your phone on the first ring. STELLA's team of scientists and engineers created conversational AI for car dealers and their customers. STELLA makes it easy to save time, retain employees, and delight customers. STELLA is one of the most intelligent AIs in automotive and she continues to improve. STELLA's cost is not increased as she takes on more calls for your dealership because there are no minute fees. STELLA is an easy-to-use technology that is non-disruptive and simple to implement and manage in your dealership. STELLA does not require your employees to change their processes or spend any time learning how to manage or use it.

Zaion automates large volumes of calls and supports advisors on daily basis. Discover callbots, voicebots, chatbots, messagingbots. Processing of higher-value-added tasks, better availability to the customer, versatile, cross-functional and higher employee satisfaction. Voice-signal analysis can detect tone, emotions, gender, and more. Security, data protection and compliance with GDPR. The intuitive interface of the Botcenter®, a tool for activity-management and supervision, revolutionizes the way conversations are analysed in real time. A callbot is a program that interprets customer intentions in natural languages and provides a precise response based on the context. Bots become more intelligent over time and more efficient through machine learning. It is the best-selling bot on the market for its cognitive capabilities. It includes models that are applicable to every industry. This allows automation of many different use cases.

Imagine an agent that can handle hundreds of customers simultaneously. We are an artificial intelligence-powered agent. Instant information, personalized suggestions, and automated solutions will increase the efficiency of your company. These AI agents provide instant information, personalized suggestions, and automated solutions to increase business efficiency. The platform integrates data from customers to provide a 360-degree view. This ensures agents have all the information they need for each interaction. The platform has features like zero wait times, unlimited call volume capacity, and an improved customer experience through eliminating delays and misdirections. It also aims at boosting sales through efficient customer services and enhancing agent motivation by automating repetitive tasks. Real-time conversation analytics, reporting tools and other features can increase operational efficiency. Identify issues, track performance and make data-driven decision.

AI phone agents are available 24/7, smart, helpful and always available to help you grow your business. Use AI to handle your business's calls. AI is always available to transform every call into a business opportunity. Boost revenue and productivity while delighting customers. Describe the actions you want your agent(s) to take. Select a local phone number for your AI. Your agent will answer all your calls and messages. Vida agents are taught by instructions. Vida will handle the rest. Just tell it what you want them to do when someone calls or texts. No coding skills or technical knowledge are required. Vida can learn from your website or a document you upload. Vida agents interact with your customers like real people. Agents use conversation to gather information, understand problems and triage possible solutions. Connect your agent with external data sources to solve real problems for customers.

AI voice assistants for businesses of all sizes. Callin's AI voice assistants are designed to boost the growth of businesses by handling inbound and otbound customer conversations. Callin AI agents, which are easy to implement and designed for impactful results - are the quintessential additions to your team, incorporating the AI features that you've always imagined. Callin handles both internal and external calls, and responds to calls that are not answered. Human agents are outperformed in converting leads into customers. Our AI voice agents can be customized to meet your specific business needs. Answer every call, capture details of leads, and book appointments immediately. Follow up on incomplete applications and missing documents. Accelerate the process and maximize conversion. Remind your customers of upcoming appointments and payments, or send them important updates. Handle any number calls in the language of your customer's choice.

No coding is required to create AI voice assistants that can make outbound calls and answer inbound calls. They can also schedule appointments 24 hours a day. Forget expensive machine learning teams and lengthy development cycles. Synthflow allows you to create sophisticated, tailored AI agents with no technical knowledge or coding. All you need is your data and your ideas. Over a dozen AI agents are available for use in a variety of applications, including document search, process automaton, and answering questions. You can use an agent as is or customize it according to your needs. Upload data instantly using PDFs, CSVs PPTs URLs and more. Every new piece of information makes your agent smarter. No limits on storage or computing resources. Pinecone allows you to store unlimited vector data. You can control and monitor how your agent learns. Connect your AI agent to any data source or services and give it superpowers.

EchoHQ is a fast and efficient system that mirrors the skills a human support agent, but faster. It is equipped with a vast database of information and services and SOPs. It can answer calls and respond in a blink of an eye. Infinite support agents at your command - no queues, no delays. EchoHQ will remember your training and deliver precision on each call. Support that never stops, with availability that never sleeps. All agents can be trained in one session, with immediate results. EchoHQ has a 99% confidence that you understand your policy. Speak in your customers' native language instantly.

Coval is a simulation platform that allows engineers to quickly develop AI agents for chat, voice and other modes. Coval automates the testing process to allow engineers to simulate thousands scenarios with a few testcases, allowing comprehensive assessments without manual input. Coval will format test sets created by users. They can add customer transcripts, or describe user intents using natural language. The platform allows for both voice and text simulations to be performed, which facilitates the testing of AI agents using a set scorecard metrics. Comprehensive evaluations are provided to enable performance tracking and root cause analysis. Coval offers workflow metrics to provide observability of system processes and aid in the optimization AI agents.

Intelligent virtual agent that allows you to chat and have automated in-and outbound voice and chat conversations. All your voice and text-based business process automation is possible from one platform, available in any language and available 24/7. All your conversation-driven business processes can be seamlessly managed from start to finish with one platform. Scotty is a managed service and a pay-per-use model. There are no upfront investments. Scotty creates relevant and contextual customer journeys using your existing data and returns real-time insights. Don't waste time waiting in line Scotty can handle both inbound and outbound calls from start to finish. Scales from one to millions of calls, chats, and emails using the same platform. There are no monthly fees or license fees for the platform. You only pay for the contact you use. Scotty makes it easy to integrate your existing platforms with your teams.

We help you engage more leads and have better conversations by leveraging the latest conversational AI technology. With advanced conversational AI solutions, you can accelerate sales and lead generation revenue. Improve response rates and reach more leads. Voso.ai can reduce your CPA if you let it handle repetitive conversations. Engage your leads through SMS and voice calls. Voso.ai understands when leads request not to be contacted and manages opt-outs. Voso allows prospects to converse with it as if they were speaking with a human. Agents who stay focused on rewarding work will improve motivation, strengthen their skills and reduce churn.

AI can handle the most difficult orders to keep your restaurant running smoothly. IBM watsonx orders is an AI-powered voice assistant that accurately takes your drive-thru customers' orders and speeds them up to the payment window. It supports a variety of use cases including loyalty programs and mobile ordering. It knows all the customization options for each menu item. It knows what's available. With an AI-powered voice assistance, you can optimize the drive-thru ordering experience for both guests and crew. Watsonx Orders is able to take 87% of orders without any crew involvement, including orders that require complex customizations, mobile pick-ups, and loyalty codes. It can gracefully pass on to a crewmember when needed. Watsonx Orders, like a veteran crew member is friendly and quick. It keeps dialogue to a minimum to maximize throughput.

Nuacem AI is a global leader in conversational AI automation for contact centers. Its low-code platform enables enterprises to automate customer communications using intelligent voice and chatbots. With precise, reliable intent recognition, highly flexible dialogs, and seamless integration into backend systems, Nuacem AI creates superior user experiences and helps companies reduce support costs and improve scalability. Nuacem AI is available in SaaS and on-premises environments and supports conversations in any language and channel, including web, phone, SMS, and mobile apps. Since the company was founded in 2016, Nuacem AI has focused on simplifying business applications. As one of the first Conversational AI Companies, we created Customer experience design department and implemented innovative solutions based on existing systems at an early stage. Conversational AI is our DNA and is, therefore also an integral part of all our products and services. Nuacem AI’s worldwide client portfolio includes Cell C Limited, SANRAL, TDT, Murugappa Group, Trivitron, TVS, Symbiance Inc., Thomas Cook, SOTC, Quadrant Tele Ventures, Smartping, and many more.

Our cloud contact center solution can be used to run blended telephony operations. It is available in all three modes: outbound, inbound and outbound. It is cloud-based so you can set it up in just minutes. It is easy to scale, manage remote workers, and access advanced analytics, reporting, and customer experience features without any hassle. Inbound call centers are an integral part of any call center solution. This system handles all incoming calls from customers and responds to their needs based on your business parameters. Business must follow customers wherever they are. Today's customers communicate via multiple platforms. You need a Contact Center that is agile and supports multiple channels to better connect. Our multi-channel Outbound Call Center solution lets you target specific segments and improve customer interaction.

Cognigy is a global leader for conversational AI automation in contact centers. Cognigy.AI is a low-code platform that allows enterprises to automate employee and customer communications with intelligent chatbots and voice commands. Cognigy.AI provides superior user experiences and reduces support costs. It also integrates seamlessly into backend systems. Cognigy.AI can be used in SaaS or on-premise environments. It supports conversations in any language, on any channel, including phone, SMS, and mobile apps. Cognigy has many clients worldwide, including Daimler, Bosch and Lufthansa. Learn more at cognigy.com.

Customers can easily order and reorder products by speaking their voice. Customers can ask for coupons or deals to increase sales. Customers will be more engaged if they can search for products and receive personalized recommendations from your brand. Customers can easily find the closest store. Inform customers about events at their local shop. Customers can easily search for products using their voice and increase impulse sales by reducing friction. Customers receive personalized recommendations via AI to find products that suit their needs and tastes. Voice-based apps can be quickly built and put online. Modify templates as necessary and add voice interactions. We manage the backend infrastructure and backend on commercial cloud servers. App management for voice-enabled platforms via a central service.

The world's first conversational AI platform that is human-centric and generates new ideas. We are Asia's most widely used chatbot in banking, finance and healthcare, manufacturing, travel and ecommerce. CoRover AI conversational platforms offer a variety of benefits, including increasing lead conversion rates and sales, saving money, streamlining customer support, and improving customer experience. Use cases tailored to each industry with the aim of boosting lead generation and transactions and encouraging repeat purchases. ChatBots automate and streamline repetitive functions, which can improve customer satisfaction and reduce operational costs. The world's first conversational and generative AI Platform, with proprietary cognitive AI Technology, offers managed Chatbot As A Service (CaaS), as well as self-onboarding assistance, to help organizations save money and generate revenue.

You spend hundreds of hours stitching Speech-to text, LLM and Text-to speech together, but still have awkward conversations with long latencies? Try our API, which includes hosted models and different optimizations at each step. We are building an API to enable your product to provide a natural and engaging way for users to interact - via voice. As many of you have discovered, creating a convincing voice AI is not as easy as combining speech to text, LLM and text-tospeech modules. To ensure that the interactions are human-like, low-latency, and have a great conversational flow, many optimizations must be made and maintained. The vast majority of costs are borne by the providers and not us.

Our AI agents can be customized for any application. Create your own voice agent and your business will run more smoothly than ever. Add voice agents to the research team. Our voice agents are able to pre-qualify thousands candidates in just hours and conduct complete phone interviews within days. AI voice agents are available 24 hours a day, 7 days a week to provide the service that your customers expect. AI can enroll customers, capture FNOL claims information, and much more. Leave the AI to handle the phone while your agents are on the road. AI voice agents are able to answer questions, schedule viewings, and collect lead information. A hotel concierge who never sleeps. AI voice agent can book new bookings, amend existing bookings, or answer questions. Never miss another lead for businesses that need to be away from the phone. 50% of customers will choose the company that responds to their inquiry first. API for real-time AI voice agents.

Graphlogic Conversational AI Platform consists of: Robotic Process Automation for Enterprises (RPA), Conversational AI, and Natural Language Understanding technology to create advanced chatbots and voicebots. It also includes Automatic Speech Recognition (ASR), Text-to-Speech solutions (TTS), and Retrieval Augmented Generation pipelines (RAGs) with Large Language Models. Key components: Conversational AI Platform - Natural Language understanding - Retrieval and augmented generation pipeline or RAG pipeline - Speech to Text Engine - Text-to-Speech Engine - Channels connectivity API Builder Visual Flow Builder Pro-active outreach conversations Conversational Analytics - Deploy anywhere (SaaS, Private Cloud, On-Premises). - Single-tenancy / multi-tenancy - Multiple language AI

Thoughtly helps companies build and deploy AI voice agents that sound like humans in just 17 minutes. Welcome to the future. Detailed reports, A/B testing, and comprehensive analytics will help you make better decisions. Thoughtly's real-time data visualisation and performance metrics allow you to optimize your communication strategies, understand the behavior of customers, and increase conversions. Your Thoughtly agent will sync with your calendar and work with callers to find the best time for a meeting. Coordinate effortlessly. Every call is an opportunity. Your Thoughtly agent won't miss a lead call, as they will intuitively direct them to the best point of contact. Every time, perfect routing, ready to convert.

Replace your customer service by an AI phone agent. Replace your customer service with an AI phone agent that looks and sounds like a real person. The AI agent is available 24/7 and can speak to 1000s of customers at once. It answers all questions and informs them about the status of their order. Select language, voice, gender and environmental sounds. Also, choose voice speed, voice stability, engagement and more. Tell the agent what you want. You can customize the task templates to suit your needs. The AI can transfer a call to the correct person if a call requires a human. You can review everything from call recordings to transcripts to extensive analytics. Please contact us if your needs are greater than what our plans provide, or if custom features or integrations are needed. We can create a custom plan. Our AI assistant is designed to improve your ecommerce business by managing incoming calls so that your customers feel valued and heard.

Odigo strategies and solutions help more than 250 clients in 100 different countries achieve great customer experience. This is possible thanks to multiple Points of Presence and carrier-grade telco installation on every continent. We have offices all over the world as a global leader in customer experience. Reach out to our headquarters or contact a local expert to transform your CX. Flexible, flexible, and robust CCaaS solutions to meet your customers' requirements. Cross-channel interactions with customers can be merged into meaningful conversations. Automation improves customer experience and agent efficiency. It also boosts contact center performance. Customer satisfaction is based on routing customers to the best agent to assist them. It is also crucial to the efficiency of your contact center. You should deploy routing software that can instantly make those connections based on real-time information and your policies.

RedRoute acts as a voice assistant and a call center agent to answer customer questions. It can integrate with your phone system and customer service system to provide customer updates. If RedRoute is unable to assist, the call will be seamlessly escalated to your call centre agents. Our current solution is best suited for eCommerce and transportation companies. We are constantly expanding our feature range. You get a 30-day free trial of all features, which starts when you automate your first phone call. Customers typically get up and running in less than an hour, and start seeing savings the next day. Our solution is designed for you. Simply connect your existing software to our 30+ integrations and choose your initial preferences. We'll take care of the rest. Automating your business processes begins immediately after you have set up the system. This takes less than an hour. We can automate calls if your company uses chat, SMS, or voice. This allows your team to focus on other channels.

Machine learning-based speech technologies can be used to automate call centers, monitor quality of service, and perform many other tasks. Use the same advanced technology that powers the wildly popular Alice voice assistant. It's now available for your business. SpeechKit can accurately recognize speech in a fractions of a second. This allows our voice assistants to communicate with ease and quickly. Choose the version that is right for you. The full version creates an intelligent voice assistant, while the adaptive version gives a voice to your brand in a matter of a month. A solution for customers who want to control their own infrastructure and speech processing. SpeechKit ML models are now available for deployment to your infrastructure. We offer hybrid deployments and 100% on-premise deployments of sensitive traffic. The service can recognize audio formats such as MP3, LPCM and OggOpus.

Our AI Chatbot and Voicebot platform will help you improve customer experience. Floatbot, a hybrid platform that allows for the development of both Chatbots and Voicebots within hours, is one of very few worldwide. Automate 80% of your call center operations using hybrid Voicebot/Chatbot. Enhance your customer experience and improve your CSAT score. Our AI Chatbot platform and Voicebot platform can help you improve customer experience. Floatbot, a hybrid platform that allows for the development of both Chatbots and Voicebots within hours, is one of very few worldwide. Your response to their voice. Speech recognition in vernacular languages is available on the Floatbot platform. 10 languages, 100+ dialects powered by 100,000 hours of voice. You can create your own chatbot workflows with Voicebot Floatbot's No Code platform. It allows for rapid development and deployment using an advanced bot builder.

Choose whether you want an inbound or outbound assistant that will activate on certain events, such as new lead submissions or on a set schedule. Connect your assistant with our integrations, and select desired features. Our AI phone assistant will start receiving and making calls. Create as many assistants you need. Instantly implement your workflows and your AI phone assistant will be ready in less than 2 minutes. Each phone agent has a knowledgebase and tools that are tailored to your specific needs and use cases. No need to spend weeks on rep training. You can customize everything from the voice and prompts to the LLMs. Our phone agents are on call 24/7/365 to handle incoming and outgoing calls. Callers can request a transfer at any time during the call. Each call is recorded, unless you request otherwise. This allows you to go back in time and review the call.

Alan Studio is a simple, but powerful IDE that addresses the challenges of voice interface design. You can create and test conversational scenarios, maintain dialog versions, and publish the results to a Sandbox or the production environment. Let Alan do the rest while you focus on the bigger things. Alan records key data such as the frequency of users' use, session length and utterances to allow you to see how customers interact using a voice assistant within your app. This data can be used to analyze user behavior and flows, identify unhandled commands, and optimize voice assistant effectiveness. Alan provides and manages the infrastructure needed to plan, scale, and maintain voice deployments. You only need to embed the lightweight client SDK into your app in order to integrate with Alan. You can create a chatbot in your app to answer frequently asked questions, handle common requests, or just have human-like conversations.

We believe that every brand should have a voice. Every person should be able interact with the products around them by just talking. SoundHound Inc. is working with strategic partners to create a more connected world. We create custom voice assistants to help companies keep their brand, users, data, and customers. The Houndify platform is built on proprietary Speech-to-Meaning® and Deep Meaning Understanding® technologies. It provides conversational intelligence that is unmatched in the industry. Houndify all! Voice-enable the globe with conversational intelligence. A network of billions of products that are enhanced by innovation and monetization offers the opportunity to create a voice AI platform that surpasses human capabilities and adds value and delight. We are a global company headquartered in Silicon Valley. We have 9 offices in key markets, and 16 teams in 16 countries.

Enterprises can use one platform to manage all aspects of the software development lifecycle. This gives them greater control, faster development times, and increased business agility. Conversational AI is the result. It drives business results. You can now expand beyond traditional channels and approaches with conversational AI-powered experiences that span all channels and offer superior service. Easy-to-use tools that work across teams allow you to get to market faster and allow everyone to collaborate on one project. This will also help to accelerate initial application development. Forums, tutorials, and pre-built expert designs models allow users to think like an expert while prototyping quickly. Sharing design flows and coding across multiple channels reduces the need for redo work by sharing and exchanging them. Technology leaders are under pressure to deliver unique customer experiences quickly.

You can improve your customer service with social listening tools and AI conversational robots. Keep up-to-date on online listening and data analysis. Participate in online discussions about customer service integration. Multichannel AI automation can improve customer service. Monitor online conversations that are important to your brand. You can manage your online brand image by using AI-based online listening and data analytics engine. Integrate all your social profiles into one online brand management tool. To increase customer satisfaction, engage in online conversations with customers and potential customers on all channels. Disruptive technology can transform customer experience. Use AI conversational bots to enhance your brand communication and exceed audience expectation.