Knovvu Virtual Agent Description
Imagine a super agent assigned to every customer channel to handle repetitive tasks, so you can concentrate on your customers. Automate customer service tasks, and you can respond to customers 24 hours a day without increasing operational costs. To handle simple tasks, add one additional agent to each customer channel so that the rest can focus on more complex issues. Based on actual customer testimonials, Knovvu Virtual Agent saves an average of 5 FTE (full time equivalent) agent costs. Knovvu Virtual Agent is 100% in-house developed Speech Recognition and Natural Language Understanding (NLU), and can respond to customer needs without the need for live agents. Knovvu Virtual Agent's market-leading speech recognition accuracy rate allows it to automate simple tasks, increase self-service, and lower customer service costs.
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Pricing
Free Trial:
Yes
Integrations
No Integrations at this time
Company Details
Company:
Sestek
Headquarters:
United Kingdom
Website:
www.sestek.com/virtual-agent-knovvu
Media
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Product Details
Platforms
SaaS
Type of Training
Documentation
Live Online
Webinars
In Person
Videos
Customer Support
Phone Support
Online
Knovvu Virtual Agent Features and Options
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