Alternatives to Kavkom

Are you looking for a smart phone system? CloudTalk.io is a new-generation cloud phone system that can be used by SMEs, startups and online stores. It also works with call centres (sales or customer service) and call centres (sales). You will find 25+ integrations with your favorite CRM, helpdesk, or e-commerce tools like Shopify, Salesforce or Pipedrive at your disposal along with a 5-star customer success team that makes it easy to seamlessly migrate, or set up a new cloud call center from scratch. We are growing rapidly every month and have already established successful partnerships with more than 1000 companies around the world, such as DHL, Yves Rocher, Karcher. CloudTalk offers a 14-day free trial (no credit card details necessary).

Shape Software's purpose-built sales and marketing automation software empowers you to manage all aspects of your business from one platform. The cloud-based software from Shape offers many tools to help you manage and automate your online marketing, promotions via text, email and digital marketing ads, capture leads from online sources, nurture prospects and customers and project manage your day. You can also offer customers a secure portal to streamline your intake processes, systematically score leads with ShapeIQ, and run detailed custom reporting. Start growing your revenue with Shape's flexible suite of services today.

Communication is made possible by flexibility. Squaretalk connects 100's leading business applications, creating unique hubs for call centers around the world. Built to integrate. Cloud contact center that combines speed, flexibility, and ease of integration. Predictive dialer technology which feeds and improves contact center efficiency. Interact. Interact with leads from any device or app. Automate. Create and deploy custom workflows in an interactive workshop. Remote and physical workplaces. Our vision and culture have always been about flexibility and the ability to work from anywhere. This was proven by the Covid-19 pandemic. It has also shown that even when working remotely, we must ensure that individuals and teams can deploy quickly in a distributed, localized environment.

A Complete Call Center Package CallShaper’s cloud-based software solution for call centers keeps things simple. With CallShaper, inbound and outbound call center directors have a simple, dynamic, and flexible platform for efficient call management. CallShaper is designed to reduce costs and increase ROI in Call Centers. CallShaper works with businesses to increase contacts, track agents' performance, manage leads and sales processes, and maximize contacts. Managers can use the drag-and-drop interactive Voice Response (IVR) editor to transfer calls to third parties and other recipients based upon agents' availability, type, and time. CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst helping customers to maintain compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions.

Transform your contact center operations with CallTools—an innovative cloud-based platform that unifies inbound and outbound dialing for maximum efficiency. Enhance agent productivity and foster stronger customer relationships with robust features like predictive dialing, call recording, and integrated multi-channel campaigns for email and SMS. Gain a holistic understanding of team performance through comprehensive analytics and real-time reporting tools. With flexible integrations, streamlined queue management, and customizable IVR options, CallTools simplifies workflows and delivers superior call outcomes. Optimize your connection rates using advanced data targeting and dynamic caller ID tools. Designed with an intuitive interface, CallTools empowers teams to handle even complex tasks with ease.

Enhance customer interactions across various channels with uContact, net2phone's cloud contact center solution. uContact is a scalable, robust contact center platform, geared towards call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to manage heavy inbound and outbound calls for sales and support teams. uContact facilitates seamless management of all contact center interactions. Ensure top-notch voice experiences in inbound, outbound, or blended campaigns and engage customers through their preferred digital channels using the Unified Inbox. Our comprehensive platform offers features such as agent and supervisor capabilities, voice options, omnichannel support, and automation tools including chat bots, form creator, and workflow designer.

The simple, smart, efficient & all-in-one UCaaS, Customer Engagement & Workforce Management Platform. ConneXio Cloud is a full suite of Communication and Workforce Management Tools - AI & Voice Recognition IVRs - Omni-Channel IVRs - Voicemail and Call Menu Builder - VoIP Web-Phones - CRM - UCaaS / CCaaS - Predictive Dialer - BPO & Outsourcing Create the exact solution you need to engage customers at every step of their journey on their preferred channels – anywhere in the world! Provide a white-glove, VIP service so convenient and proactive, your customers will think you can read minds! - Real-time Analytics & Reporting - Custom-Tailored - AI & Machine Learning - Industry-Leading VoIP Network

Adversus is an outbound calling solution that can help you streamline your call strategies and automate manual processes. It also provides valuable insights that will help you improve your outbound workflows. Adversus was founded in 2015 by our founders after they were frustrated with the lack of flexibility in the solution that they had been using. Our goal was to create an outbound solution that would change how the game works. We offer a solution that allows for flexibility and customization in every aspect of the workflow. Adversus's primary goal is to provide a future-proof solution that never fails. We don't just want to be able to adapt to the market, but rather push the boundaries of what's possible. Businesses in many industries use Adversus to improve their outbound calling efficiency. There are many sizes available.

Close is the top CRM for small businesses and startups looking to win more deals in less time. Your team can communicate with prospects or customers in one place using built-in SMS, email, and calling. It's an all-in-one platform that you can use as a standalone tool without the need for any additional sales email tools or calling products. Close is cloud-based and affordable. It's also easy to use and has straight-forward pricing. This makes it a great fit for small and medium-sized businesses. Plans start at $49//month. Close was designed to make salespeople as efficient as possible. With just one click, you can make and receive calls. All calls are automatically logged (no need to enter any data manually!). The phone rings and leads activity information is displayed immediately. This means that you always have the data you need! Support is available via email, phone, FAQ documentation online, and a self service knowledge base.

Call Center Studio is a web-based, pay as you go solution that Google offers to companies who run a call center and are frustrated by the high cost, complexity and difficulty of traditional systems. It is low-cost, fast, easy and scalable and can be set-up anywhere in the world in minutes.

XCALLY is an easy-to-use, scalable, and fast-to-implement Omnichannel Contact Center software. It provides many tools essential for your call center activities, in addition to Omnichannel modules. - IVR designer and Predictive Dialer. Scripting tool. Dashboards, Realtime panels, Analytics for administrators and supervisors. - WebRTC, Windows Softphone and Omnichannel unified Web GUI for agents. XCALLY can be integrated via API with many external products, providers, and technologies like ticketing systems, CRM, ticketing system, AI tools, bots and TTS.

Ricochet360 is a one-stop dialer, CRM, marketing automation platform, and call center software for businesses. It also supports customer service and sales teams. Ricochet360 allows teams to quickly call leads and close deals; track all prospects, calls and emails; route and track calls; and streamline time-consuming sales and marketing tasks all from one platform. Ricochet360 is highly customizable to meet the needs of each team and their budget.

CommPeak: Elevate Your Business Communication Unlock seamless, cost-effective, and secure cloud-based communication with CommPeak. Our advanced solutions optimize operations, enhance engagement, and drive growth. 🚀 Predictive Dialer – Maximize agent talk time with live call connections. 📞 Omnichannel – Voice, SMS, and WhatsApp in one powerful tool. 📊 Real-Time Monitoring – Track performance with intuitive dashboards. 🔒 Enterprise-Grade Security – Protect data with encryption and compliance. 🌎 Global Coverage – Reach 75+ countries with Tier-1 SIP and local DIDs. 🔗 100+ Integrations – Sync seamlessly with your CRM. Optimized Dialing Strategies 📌 Smart Caller ID – Boost answer rates with location-based IDs. 📌 Auto SMS Follow-Ups – Instantly send personalized messages. 📌 AI-Powered Call Ratios – Optimize dialing with machine learning. ✅ Custom Call Center Solutions – Inbound, outbound & blended support. ✅ Superior Quality & 24/7 Support – Direct Tier-1 connections. ✅ Rapid Setup – Deploy in just two days. 📩 TextPeak – Targeted SMS & WhatsApp campaigns with analytics. 🚀 Upgrade today with CommPeak!

My Call Cloud offers robust, stable, and user friendly hosted cloud Contact Center Solutions. My Call Cloud helps clients manage Inbound, Outbound, and Blended calls with agents in-house, or remotely. Our Call Center Software Business Partners have access to cutting-edge solutions like SMS, IVR message blasting with Text-to-Speech, FB messaging, and other services, such as No-Dial (voicemail delivery to mobile phones without ringing), and other services, such as SMS, IVR messages blasting (with text-to-speech), FB messaging, as well as other services, such as No Dial (voicemail delivery to mobile phones without ringing). My Call Cloud automated dialer technologies will upgrade your contact center software expectations. You can optimize your leads to reduce call ratios, reach sales and marketing goals, and connect with customers in real-time. With multiple internal do not call lists, built-in safeguards ensure compliance with the Telephone Consumer Protection Act. Cloud call center software that is top-of-the-line

A CRM that will help you achieve your sales goals by 20% in just 30 days. Unifyy allows you to make more money by giving your team a fully functional phone system, SMS and email. All this from a browser window. Unifyy is a robust telephony system that handles both inbound and outbound calls, voicemail, and IVRs. Unifyy can be used to replace or complement your existing phone system. Unifyy can integrate with your existing email system, but also with Mailchimp or Mandrill. Unifyy can prioritize leads according to their closeness and then feed them one by one to your salespeople. Unifyy seamlessly integrates with paid advertising platforms such as Facebook and Google so you can see how much profit you have. You can now optimize for profit where you used to optimize on cost-per lead. Unifyy automates each lead's follow-up based on its last disposition.

PhoneBurner, a powerful dialer and sales-acceleration platform, helps B2B and B2C sales teams engage in more quality conversations with their contacts. Now with ARMOR – the most comprehensive spam protection solution and answer rate solution that is done for you. PhoneBurner's average answer rate is >10%. This means that millions of conversations are powered by PhoneBurner, with no awkward pauses and connection delays. PhoneBurner combines calls, emails, and SMS to handle time-consuming tasks, such as leaving voicemails, sending email, logging calls, or performing post-call workflows. Reps spend most of their time closing deals and talking. Manage your entire team with one dashboard. Access cutting-edge analytics and reporting, automatically distribute leads, coach and monitor reps in real time, and ensure KPIs trend in the right direction. Teams rave about the productivity gains, ease of use and answer rates, as well as the commitment-free packages. PhoneBurner is free to try today.

BatchDialer is a comprehensive outbound dialer solution that empowers businesses to enhance efficiency and productivity. With its powerful features like multi-line dialing, call recording & forwarding, IVR, and customizable agent scripts, BatchDialer enables sales, marketing, and BPO teams to effectively engage their target audience and achieve their goals. Our unique offerings, including phone number reputation monitoring, rapid-fire dialing mode, property details in-view, and included phone numbers, give businesses a competitive edge. By streamlining campaign management, ensuring regulatory compliance, and providing valuable insights and tools, BatchDialer optimizes telecommunications efforts, maximizes productivity, and fosters meaningful connections with customers. BatchDialer offers competitive pricing for teams of all sizes, making it accessible for businesses of any scale. Our user-friendly interface allows for easy implementation and customization, ensuring that BatchDialer can meet the specific needs of each organization. With our cloud-based platform, there is no need to invest in expensive equipment or phone lines, saving time and resources.

Outbound calling solution that meets all your sales needs. These features will allow your agents to be more efficient on the phone, so they can sell more and provide better service. Automate to predict agent availability and optimize to have new customers available on the phone. This will reduce time spent dialing and waiting for no answers. You can greet prospects by name and get right into the call without having to waste time on preliminaries. Get a live representation of your business' call statistics. To evaluate agent performance and quality, monitor the pulse of your call centre. This information can be used to increase profitability and efficiency. Make sure that the right agents are available at the right time with the right skills. You can reduce risk by implementing compliance and cybersecurity that is rooted in identity management and access management. You can avoid losing sales leads or contacts by having an efficient system that tracks leads and calls back from missed calls.

Speak2Leads can be used to optimize sales. You love inbound leads. You don't want to lose sales because of poor follow-ups and response. Our lead response software sends your leads to your reps via phone. You can earn more revenue by waiting. Speak2Leads allows your reps to spend more time calling leads. We will tell you which prospects to call in order of priority. Keep your eyes on prospects and don't think. Your sales reps will be able to communicate with more leads in a matter of seconds. They will close more sales in less time and effort. Speak2Leads integrates seamlessly with your existing sales process. Your sales team doesn't need to learn anything or log in. Answer the phone and follow all the prompts.

Dolphin Cloud Power Dialer software makes it easier to reach your prospects faster. The built-in CRM, reports and coaching tools make it easy to manage leads and scale your business. Get started. You won't be able to tell anyone that you used Dolphin to call them. They will only know that you said "Hello" when the other person says it. To get more calls back, personalize before you drop. The CRM allows you to take control of your leads. You can send emails, texts, and disposition calls. You can also manage your team with advanced reports, coaching tools, and even write notes.

Unlimited Calling - Free Trials T-Max Predictive dialer, an inbound or outbound CRM dialing system is ideal for debt collection, marketing, and sales teams. T-Max Predictive dialer allows users to reach as many live contacts as they want by dialing up five numbers at once. T-Max Predictive Dialer's automated system allows users to cut down on busy signals, incorrect numbers, or no responses. Instead, they aim to connect all recipients to a live agent at the first contact. Managers can use monitoring to listen and take over calls for QA, or to close the call. Hosted auto dialer VOIP phone system, with preview dialer, power dialer, sip phones, sip phones, sip phones, webphones, voicemail drops and local caller ID. We also offer Voice Broadcasting AutoDialer Trials. Compatible with any CRM, including Salesforce, Zoho, and Monday

Hostcomm's hosted phone system will increase agent call time by up to 30% using dialling automation and predictive algorithms, non-human filtering, lead recycling, and predictive algorithms. Our Web RTC browser phones allow your agents to quickly get up and running with no app to download, authentication details to remember, encryption and strong admin capabilities for large teams. All four dialing modes are included, as well as blended calling and call recording. You can segment, score, recycle, and create dialling rules to automate your outbound automated campaign. This will allow your staff to go from prospect to evaluation, nurture, and finally to conversion. Our hosted dialler allows you to create scripts, lists and automate progress across them. You can also add notes to customer records and experiment with call scheduling in order to improve conversion rates.

LeadDesk's predictive and auto dialer modes allow your agents to make up to 120 calls per days, as well as 40 calls per day. Imagine how this can impact your revenue and bottom line. LeadDesk offers eight dialer modes, including predictive and auto dialers. With the right dialer mode, your outbound sales agents can reach customers quickly in any situation. Your call center agents will be able to call three times more people per day if they switch from a manual dialer and use LeadDesk. You know your customers best. LeadDesk's simple-to-use workflow tool and campaign creation tool will help you increase your campaign ROI. You don't have to call a consultant every time you need to set up a new campaign. Instead, you can optimize your call center campaigns based upon historical reports or real-time monitoring.

Hosted Business Phone System PBX can make any company sound and function as a Fortune 500 company. All your calls can be answered by an auto-attendant. This allows callers to dial by name, choose extensions, and select departments. You can have your calls transferred to your mobile phone automatically if you're on the move. T-Max is completely geo-redundant. Our servers are hosted in top-notch data centers across the United States. Multiple carriers are used to ensure maximum connectivity to the PSTN. T-Max uses high-quality desk phones made by Yealink and Polycom. There are many models to choose from to best suit your environment. We offer a variety of reception consoles, agents phones, wireless phones, conference room phones, and wireless phones. The best Hosted Business Phone System for the price is available today. 1-888-245-34883 Departments Extensions Digital Receptionist Voice Prompts Voice Mail Fax Service And Much More

Readymode (formerly XenCALL), a cloud-based CRM and VoIP solution, empowers telemarketers and contact centers to run campaigns, increase leads and close more deals. Top features include agent and call-list prioritization, agent calendar, agent callback calendar and blended inbound and outbound calling channels. Conference calling, call recording, and many more. Readymode, a browser-based solution, is easy to use and comes with personalized training and support. With an intuitive predictive dialer, you can streamline and automate administrative tasks. Take a proactive look at call center analytics reports to see how agents perform. With our integrated CRM and third-party integration capabilities, you have everything you need. Dynamically create new lists from all your leads to assign to your sales team. Direct server-to-server connectivity with TrustedTPV or VoiceLog Verification systems. Third party lead posts are easy to integrate.

The best outbound call center software will increase your productivity and sales. You can keep your costs under control, increase sales performance and maintain an overall overview. Your outbound call center campaign's productivity and profitability will increase. Our team has developed an algorithm that keeps your call center agents engaged in customer conversations almost continuously after years of perfectionist-driven development. The dialer algorithm is based on the maximum drop rate and the desired waiting time (until your next call from your agent). This data, along with other factors such as the current availability of your information and the average call length, will allow you to achieve the highest agent utilization.

Total Call Center Management Solutions®. Global provider of Customer Interaction Management Solutions via Computer Telephony Integration and CRM Packages for efficient business processes. Products and services include turnkey systems for VoIP Call Centers. Our products and services are extensively used for Inbound/Outbound telephone calling, integration of computer phonephony, hardware and software applications, Interactive Voice Response and Interactive Information Systems, as well as consulting and customer relations management applications. Businesses, institutions, corporations, and other organizations can use TCMS call center solutions to increase their efficiency and reduce overheads. They also enable them to have more competitive customer interactions and be more responsive. TCMS Call Center Products make it easy to use and provide flexible and powerful call automation solutions.

AutoReach is a high-volume power dialer that can be used by modern sales teams. It believes that the customer journey begins with the first call. For more quality conversations with prospects, increase connect rate by 30% and talk times by 300% per an hour. Prioritization and generation of dial lists using AI. Predictive, Preview, Blended and Power dialing modes. You can easily switch between the dialing modes that best suit your needs. You can deploy in minutes to sales reps who are immediately more prepared to personalize your next call using familiar Salesforce usability.

CallMaker Cloud Dialer can help you win more orders. It's an efficient sales system with dialer, and the platform that will make your company grow. CallMaker Dialer offers the best dialer algorithm and interface on the market, as well as all the features that you would expect from a complete business solution. CallMaker Book is the best system for bookers, project managers, and salespeople, regardless of whether you work with companies or the private sector, or book individual meetings or seminars. A sales system that allows you to sell to recurring B2B customers. The seller has his prospects and processes them frequently. You will immediately see an improvement in results by taking care of callbacks. Inbound module allows you to call blend, customer service function, personal phone number, and many other features.

Organize contacts, manage the sales process and nurture your clients while boosting your sales calls. Give the impression of a large business. We can help you with a number that is toll-free, local or for your business. If you want to use a dialer to reach your contacts we have the solution. Renting a vanity number from Call Cowboy or a toll-free number will give your business that extra boost in respectability. Establishing an enterprise image will help you build your brand and take your business to the next level. Call Cowboy's dialing system allows you to dial either from a landline or a mobile device, giving you the flexibility to work wherever and whenever you want. Our predictive dialer as well as auto dialer technologies were designed to be scalable for your business. We can cater to businesses that need a single-seat power dialer to a thousand-seat predictive dialer across many different industries.

The NOLA Automation Software is all-in-one software that allows you to build momentum in your business. You can create schedule campaigns broadcast, in-outbound predictive and SMS 2 WAY voice drop and email. With our software you also have the option to email a link to your prospect that will redirect them to their accounts via an online portal.

2x Connect is an intelligent parallel dialing system that uses AI and Data Intelligence to deliver 8-12 live Conversations per Hour per Rep to sales teams that do cold calling. 2x Connect enhances your calling list and then uses its unique technology to detect and skip bad phone numbers, unanswered and voicemails, as well as to navigate IVR phone trees automatically. Reps simply wait to speak with a live person. The wait is approximately 1 minute.

Neotel allows you to add the CRM module on your Neotel PBX. Telemarketing, customer service tools to contact center and predictive dialer. Neotel's virtualPBX has connected 100% of its virtualPBX with cell phone services so you can take full advantage of all the benefits offered by this linkage. They can call internally at no cost and without limits, as they are between mobile extensions and landlines. They also get the mobile extensions bonuses. You can also control both your mobile and fixed costs with one bill. The coordinator of the call center room will be able see at a glance what status all his teleoperators are in, as well as their current status and ability to perform online actions such conference supervision, for example. The coordinator will load the database, and the system will automatically make the call when it connects.

Exotel is a cloud-based business phone system that is reliable and secure. It is easy to set up. No additional infrastructure or equipment is required. It allows sales and support teams to work from anywhere. Your customers will enjoy a personalized calling experience. Exotel's drag-and-drop builder makes it easy to track, manage, and build call flows. Easy setup of SMS campaigns. We guarantee the best delivery rates. Delivery to more than 190 countries. Easy user verification via SMS and calls. The best success rates and non-intrusive.

Only phone designed for sales. The only phone that can warm up cold calls with HD quality and real-time coaching powered By Ai. Because every closer needs some help. Video conferencing, dialer and SMS all in one so that your data is always available and your team doesn't feel overwhelmed. Speech coaching can be used to help reps identify if they are speaking too fast, too slow, using too many filler words or talking too loud. Call analytics and dashboards can help you uncover insights and best practices. To ensure that no data is lost, autolog calls, transcripts, or notes can be uploaded to your CRM. Voice Intelligence makes it easy for reps to say the right things on a call. Battle cards are displayed in real-time and help them make decisions. You can see the sentiment of any call, assist reps, save at risk deals, and find the best coaching opportunities. Voice Intelligence uses Speech Recognition for transcription, Natural Language Processing for analysis, and Machine Learning to make intelligent recommendations in real time.

Enghouse Interactive SmartDial, the industry's best outbound dialer, provides clients and agents with an unparalleled experience. It delivers higher agent productivity and simplifies compliance with regulations. Six Reasons to Use SmartDial From Enghouse Interactive Enghouse Interactive Contact Center solutions - Engineered to work natively - Seamlessly integrates to other Contact Center platforms Intelligently blends Inbound and Outbound calls to maximize Agent productivity - Meets all national, regional, and local regulations (i.e. TCPA, FDCPA, DNC) - Enjoy unparalleled operational flexibility across multiple campaigns and timezones - Available via Cloud, Hybrid, or On-Premise deployments

Aloware is a call center that supports calls, SMS/MMS, and works with all the most popular CRMs. We have all the tools you need to engage customers, including call tracking, sales dialers, and contact center. Your team will love a central customer conversation hub.

DialerHQ is an advanced cloud-based phone system that streamlines and enhances your calling experience. DialerHQ is a comprehensive solution that offers advanced features for enterprises. DialerHQ is easy to use. Everything is integrated to maximize efficiency, from making outgoing phone calls to organizing contacts. DialerHQ has a number of unique features for business phone systems, including call management, voicemail transcription and call recording. DialerHQ allows users to manage calls according to their own terms. Its robust analytics feature offers valuable insights. It helps you make better decisions and optimize your communication strategies. Teams can collaborate in real-time, no matter where they are, with the screen-sharing and conference calling features. It increases productivity and teamwork. DialerHQ virtual telephone system provides privacy and security for customer data.

iCallify is a call center software with AI-powered features that improves customer experience. Our platform provides inbound, blended call center capabilities, including outbound and inbound capabilities. It also includes advanced features such as auto dialer and predictive dialer. iCallify is designed for scalability, efficiency and productivity. We offer tailored solutions for diverse industries, ensuring seamless performance and seamless integration. iCallify will transform your telephony system into a powerful asset for your business.

You can see what is happening in your predictive dialer campaigns at any time. You can see which campaign is more successful, how many leads have been reached, which leads need to be called back, and more. Did you hear their voice mail? You don't have to wait for their voice mail. Just click on the Play Message button. Upload more than just the number and name. This will ensure that your agents have all the information they need to close the sale. You can listen in live to your agents to see how they are doing. You can train your agents using our whisper features. Our barge in feature will save the day. Grab a headset, a computer, and a microphone. The internet is our only way to do everything. A phone system was unnecessary 10 years ago.

FrontSpin is a cloud-based sales engagement platform designed to help inside sales teams boost productivity and close deals more efficiently. Its advanced power dialer allows reps to connect with more prospects by automating call prioritization and voicemail drops. The platform also includes personalized email templates with real-time tracking, along with multi-channel cadence playbooks that integrate calls, emails, and social interactions. Seamless CRM integration ensures automatic activity logging, reducing manual data entry and improving sales pipeline visibility. By streamlining outreach and follow-ups, FrontSpin enables sales teams to accelerate their workflow and achieve higher conversion rates.

The #1 enterprise sales engagement tool for revenue teams. Connect your sellers and buyers faster. It transforms software for sales engagement beyond cadence by leveraging AI powered by Real DataTM. Build a more effective pipeline to close more deals and expand your customer base. Create meaningful conversations with customers and prospects to accelerate revenue results. Playbooks is more than a standard sales auto dialer. It helps your team to do more than just more. Reps receive additional contacts and recommendations on who, when, how, and where to reach out, making their efforts more efficient. Leadership receives valuable insight on their remote sales team, allowing them to see what works and what doesn't.

eTollFree Predictive dialer can increase agent productivity. eTollFree provides small businesses with a fully customizable business phone system and webphone that can be customized to meet their customer service needs. The solution can be used as an outbound or inbound call center software. It offers a wide variety of features such as callbacks, autodial campaigns, manual dial mode, answering machine detection and real-time reports display.

Everything you need for a perfect call center for your business. Greenlight CRM is a call center software that addresses all of your customer contact technology needs. It's a hosted solution that's easy-to-use, compliant, customizable, and feature rich. Greenlight combines technology and expertise to help you achieve your goals. Greenlight's cloud-based call center software solution provides a fully compliant predictive dialer and call scripting. It also offers powerful CRM systems, which are designed for smarter businesses. You have many customization options to customize your solution to meet your needs and integrate with existing systems. This solution is designed to make your workforce more efficient and professional and to ensure that your data are always used effectively. We will take the time to get familiar with your business so that we can share our industry knowledge to help you get the best results.

VanillaSoft knows this better than anyone: Streamlining the lead generation process drives more sales. They have designed a cloud-based full-suite solution that combines everything in a contact centre software with the tools needed by sales teams to route and manage prospects. Agents can use the power and flexibility of Progressive Dialing to manually dial their calls. They can also use the in-app Call Scripting tool as well as the Team Chat function. Team leaders can also train callers with tools such as Call Recording, Quality & Queue Management and automated performance reporting.

Quvu is a fully cloud-based, innovative contact centre management system. Our technology is self-built and empowers businesses to transform the way they handle customer contact, analyse performance, and improve agent productivity. Quvu offers tangible benefits to call centers of all sizes by incorporating Predictive and Preview dialling, our advanced iQ wallboard, Real-Time Customisable Statistic, Ofcom & TPS Compliance, and many other intelligent features. Everything you need to manage your operation is accessible through a user-friendly web interface that can be accessed from any web browser. Quvu is a powerful tool that allows you to reach more customers and prospects, conduct market research, and ensure customer retention. It also provides valuable insights that can be used to improve your performance.

Call Recording All calls are automatically recorded and saved on the contact record in the Sales Sling Lead Management System. You can search for calls through our reporting and agent history features. This allows you to quickly find, download, flag, or flag a call, and share it with other team members or agents for coaching or review. Outcome tracking is built into the call making workflow and will become second-nature for your agents. The call center dashboard has predetermined disposition buttons. After a call, your agent can click on an outcome to move a contact into the appropriate bucket in your sales pipeline. You can conference in as many people you need for a demo or meeting. This allows you to speak directly to an agent on a phone call without them hearing, and to take control of a call if necessary. This is a great way to train new talent.

ipSCAPE is a cloud-based customer experience platform that is feature-rich and scalable. It also offers powerful integration capabilities. The ipSCAPE interface is modern, clean, and intuitive. It is easy to create campaigns and view live reports to track your sales and customer service teams. ipSCAPE is a multi-channel communication platform that was developed in Australia. It powers the communications of top business, government, and enterprise organisations. You don't need to worry about expensive add-ons or complicated integrations. ipSCAPE provides a variety communication channels including calls, emails, chat, web chat, and SMS. This will allow you to tailor your customer's communication preferences and facilitate great customer interactions. Advanced dialler and lead management tools to maximise the performance of your contact center and convert more customers.

Intalk.io, a multi-channel call center software solution in India, is equipped with enterprise-grade communication capabilities. Intalk.io combines all communication channels, including voice, email and SMS. It is centrally managed and manages all customer experience management platforms. Cloud Contact Center Software allows you to have a seamless experience. Our state-of-the art solutions make it easier to manage the workflow. This solution is perfect for those who care about customer experience. Intalk.io makes sure that your customers have a smooth experience when interacting with you. Call center management software that helps you overcome any hurdles and establish stronger customer relationships. A happy customer will spread the word about your product/service and it is the best way to market it. Your business will grow if you are focused on providing a better customer experience.

USAN Realm™, transforms the operations of your contact center. Realm is not just an extension of Amazon Connect. It's a leap forward in agent engagement, rapid implementation, and customer-centric innovations. USAN Realm is a platform that enhances Amazon Connect. It provides a complete platform to accelerate contact center deployments and innovation. Drive accelerated time-to-value and quickly innovate on the latest AWS Services while moving at the speed of your customer. Create a seamless experience with leading CRM Solutions, omnichannel interaction management, AI-enabled guides with Amazon Q and step-bystep guides. Create dashboards and use them to manage your team. Use data and speech to uncover insights to coach your frontline staff in real time.