Dialshree Description
DialShree, a contact center solution that can be used in any situation, is known for being one of the most popular call center software. It can be used in both cloud-based and on-premise environments. It was designed with different call center scenarios in view. It is therefore suitable for all sizes and types of call centers. DialShree: Contact center solution will allow you to have the best possible communication with your clients. This call center software has the unique ability to help you screen out calls such as busy signals, no answer, disconnected numbers, or answering machines. This software-based dialer solution reduces business costs by avoiding expensive telephony boards or other hardware that is costly and requires high maintenance. Our cloud contact center solution, which can also be used as an on-premises solution, can be ideal for you to run inbound.
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Dialshree Features and Options
Predictive Dialer Software
Dialshree User Reviews
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Summary: Dialshree can work as full fledged Dialer and as well as IVR machine. My experience with Dialshree is mostly with IVR campaign. For marketing and rebranding we uses it to pitch offers to customer base through IVR. The campaign can be completely customized based on the needs. It's very easy to use, Create a campaign, upload the customer's contact number, select the audio file which will be played on call. Select the time and date. Initiate the campaign.
Positive: Dialshree offers extensive solution to voice calls and IVR based campaigns. Can be set up on premises based server. The features include-
1. Creating IVR campaign with flexible parameters.
2. Scheduling and Reattempting in case of no answer.
3. Multi Level IVRs
4. Live Campaign monitoring
5. Voice BroadcastingNegative: This is very attractive solution to the Voice call based marketing. The one thing which i want to see improved is reporting section. The reporting section is not sufficient to analyze the campaigns, every time i need to export the data to any third party software to analyze.
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