Neotel Description

Neotel allows you to enhance your PBX system by integrating a CRM module, which is particularly useful for telemarketing and contact center customer service through features like a predictive dialer. The virtual PBX from Neotel has seamlessly combined its capabilities with mobile services, enabling you to enjoy all the benefits that this integration provides. You can make unlimited internal calls at no cost, whether between landlines or mobile extensions, ensuring that communication remains efficient and cost-effective. Additionally, users can take advantage of the benefits associated with mobile bonuses. With a consolidated billing system, managing your fixed and mobile expenses becomes simple and straightforward. The call center manager has the ability to monitor the status of all teleoperators at a glance, allowing for real-time oversight and actions such as conference supervision. Moreover, when the coordinator uploads the database, the system automatically initiates calls, transferring them to the teleoperator upon connection, streamlining the entire process for maximum efficiency. This combination of features not only enhances communication but also significantly improves overall operational productivity.

Pricing

Pricing Starts At:
€12 per month

Integrations

No Integrations at this time

Reviews

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Company Details

Company:
Neotel 2000
Year Founded:
2000
Headquarters:
Spain
Website:
www.neotel2000.com

Media

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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
In Person
Training Videos
Customer Support
Business Hours
Live Rep (24/7)
Online Support

Neotel Features and Options

Auto Dialer Software

Call Center Management
Call Recording
Call Scripting

CRM Software

Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Call Center Software

Call Logging
Call Recording
Call Scripting
Database
IVR / Voice Recognition
Inbound Call Center
Outbound Call Center
Predictive Dialer
Queue Management

IVR Software

Call Logging
Call Recording
Call Routing

Predictive Dialer Software

Call Recording
Callback Scheduling
Contact Management

Call Recording Software

Scheduled Recording

Neotel User Reviews

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