CommPeak Description

CommPeak, a global VoIP provider of communication services, is a leader. CommPeak has a wide network of international telecom partners. Our strategically placed infrastructure ensures that you have the best quality VoIP services connectivity. To increase efficiency in your call center, we offer world-class automated multi-channel engagement solutions (VoIP SMS, DID, PBX and Dialer). We seamlessly integrate with all major CRM platforms for seamless setup and uninterrupted operation with 2-way realtime sync.

Pricing

Pricing Starts At:
$49 per month
Free Trial:
Yes

Integrations

View Integrations

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Company Details

Company:
CommPeak
Year Founded:
2012
Headquarters:
Hong Kong
Website:
www.commpeak.com

Media

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Product Details

Platforms
SaaS
Customer Support
Phone Support
Online

CommPeak Features and Options

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Predictive Dialer Software

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Business VoIP Provider

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

SMS Marketing Software

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Auto Dialer Software

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Cloud PBX Provider

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing