SmartDial Description

Enghouse Interactive SmartDial stands out as the premier outbound dialer in the market, offering a superior experience for both clients and agents, leading to enhanced productivity while ensuring compliance with regulations more effectively than other outbound dialing solutions. Here are six compelling reasons to choose SmartDial from Enghouse Interactive: it is designed to integrate natively with Enghouse Interactive Contact Center solutions, and it can also seamlessly connect with various other Contact Center platforms. SmartDial intelligently combines outbound and inbound call flows, which maximizes agent efficiency and productivity. Additionally, it easily meets compliance standards for national, regional, and local regulations, such as TCPA, FDCPA, and DNC. Users will experience unmatched operational flexibility, allowing for effective management across different campaigns and time zones. It offers deployment options that include Cloud, On-Premise, or Hybrid models, ensuring that organizations can adhere to all relevant regulatory requirements, regardless of their operational setup or geographic location. Ultimately, SmartDial empowers companies to optimize their outbound calling strategies while maintaining strict compliance and enhancing overall performance.

Integrations

No Integrations at this time

Reviews

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Company Details

Company:
Enghouse Interactive
Year Founded:
1984
Headquarters:
United States
Website:
enghouseinteractive.com/SmartDial

Media

SmartDial Screenshot 1
Recommended Products
Fully Managed MySQL, PostgreSQL, and SQL Server Icon
Fully Managed MySQL, PostgreSQL, and SQL Server

Automatic backups, patching, replication, and failover. Focus on your app, not your database.

Cloud SQL handles your database ops end to end, so you can focus on your app.
Start Free

Product Details

Platforms
Web-Based
On-Premises
Customer Support
Business Hours
Live Rep (24/7)

SmartDial Features and Options

Predictive Dialer Software

Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
FCC Compliance
FTC Compliance

Debt Collection Software

Auto Dialer
Callback Scheduling
In-House Collections
Payment Plans

SmartDial User Reviews

Write a Review
  • Previous
  • Next