PIMS Dialer Description
Pimsware's PIMS Dialer is a cloud-based dialer that can be used by call centers of all sizes. It is flexible, scalable and secure. PIMS dialer is $125 per month and includes unlimited outbound minutes, technical assistance, call recording, and all the features of the current and future versions of the dialer. It provides a wide range tools to improve a call center’s dialing strategy, call handling and compliance, as well as reporting and reporting.
PIMS Dialer Alternatives
uContact
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uContact facilitates seamless management of all contact center interactions. Ensure top-notch voice experiences in inbound, outbound, or blended campaigns and engage customers through their preferred digital channels using the Unified Inbox. Our comprehensive platform offers features such as agent and supervisor capabilities, voice options, omnichannel support, and automation tools including chat bots, form creator, and workflow designer.
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CallHub
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Dialfire
Dialfire is a powerful, cloud-native platform for inbound and outbound phone campaigns of any size. With Dialfire, users benefit from up to three times more conversations thanks to a state-of-the-art predictive dialer which blends incoming calls, even across different projects, and includes a precise answering machine detection technology.
Dialfire emphasizes transparency and gives you full control over your campaigns. Automated workflows ensure efficiency, while real-time, personalisable statistics and reports provide valuable insights into campaign performance and employee productivity. Users can choose proven and pre-built templates and get started within minutes or customize campaigns, reports and statistics to meet their concrete needs or client specifications. Dialfire integrates natively with several CRMs and offers API interfaces to connect seamlessly with any type of external system. Global, redundant servers build a solid infrastructure and a wide range of carriers guarantee excellent voice quality.
Make calls directly from your browser, without software installation. Dialfire supports in English, French, German, Spanish and Portuguese - by phone, email chat or online.
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Convoso
Convoso is a leading provider of cloud-based omnichannel contact center software, empowering call centers to achieve up to 300% higher contact rates, resulting in increased conversions and a stronger ROI. Designed to support centers with 20 to over 1,000 seats, Convoso offers scalable solutions to meet the demands of enterprise-level operations.
Leverage industry-leading features like the most accurate flagged DID detector, advanced AI-powered predictive dialer, 97% accurate voicemail detection, full STIR/SHAKEN compliance, and limitless customization options. Transform your call center performance with Convoso!
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Pricing
Pricing Starts At:
$125.00/month/user
Pricing Information:
$125.00 per month per agent
Free Trial:
Yes
Integrations
Company Details
Company:
Pimsware
Year Founded:
2004
Headquarters:
Georgia
Website:
www.pimsware.com
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Product Details
Platforms
SaaS
Type of Training
Live Online
Customer Support
Online
Phone Support
PIMS Dialer Features and Options
Call Center Software
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Predictive Dialer Software
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
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