Kaseya VSA Integrations

ConnectWise PSA (formerly ConnectWise Manage) a robust business management platform, is designed for companies that offer service and support technology. ConnectWise PSA is trusted by more than 100,000 users. It offers a wealth features that enable teams to achieve greater accountability and operational efficiency. ConnectWise PSA includes help desk, billing and time tracking, project management, agreement management, sales and marketing, procurement and reporting tools. ConnectWise PSA™ (formerly ConnectWise Manage) is an award-winning professional services automation (PSA) solution that connects your entire operation. It creates a single view via a single data layer, so you can clarify and streamline what’s actually happening in your business.

BrightGauge, a ConnectWise product, was created in 2011 to address a gap in the small-to medium IT Services industry. It provides a better way for clients to access data and manage work. BrightGauge Software lets you display all of your business metrics in one place using gauges, dashboards and client reports. BrightGauge is used by more than 1,800 businesses worldwide. It integrates with many popular business solutions such as ConnectWise and Continuum, Webroot. QuickBooks, Datto. IT Glue. Zendesk. Harvest. Smileback.

Get the power to create, control, and deploy company email signatures and fire up a new marketing channel with world leading email signature management. Exclaimer are the industry leaders in email signature software, giving you complete control, and ensuring you always show your brand and business at its best. Whether you work with Office 365, Google Workspace or Exchange, we can re-energize your sign off

Electric is changing the way businesses manage IT. Electric provides real-time IT support for over 30,000 users and central IT management to more than 600 customers. This offers companies a 50% savings in IT costs and standardized security across devices, apps and networks.

Endpoint protection software is required to protect your business. It must be stronger and more intelligent than traditional antivirus. Endpoint protection or endpoint security is a general term for cybersecurity services that protect network endpoints such as laptops, desktops and smartphones, tablets, servers and virtual environments. These services can include antimalware and web filtering. Endpoint protection is essential for businesses to protect their critical systems, intellectual property, customers, employees, and guests from ransomware and other cyberattacks. You may be asking yourself, "Do I really need endpoint protection?" The truth is that criminals are constantly inventing new ways to attack networks, steal data, and take advantage of employee trust. Although smaller businesses may believe they are not at risk, this is false. Small businesses with 100 employees and fewer are now at the same risk as larger enterprises with 20,000 employees.

Kaseya Business Management Solution is the most feature-rich solution specifically designed for Managed Service Providers. Kaseya BMS helps MSPs focus on selling and delivering their services, rather than on non-revenue-generating tasks. The platform supports project management, time and expense tracking as well as finance and billing. It also includes inventory, service desk, CRM, and finance. You can easily create, manage, and resolve all service requests and tickets. Reduce the number and time it takes to resolve IT issues. It is about one-third the cost of comparable solutions. VSA integration allows you to spend less time on billing and tracking to increase your business opportunities. You can resolve tickets up to 40% faster. Your technicians can work seamlessly across tools and have access to the right information whenever they need it.

N-able™, Passportal™, provides simple, yet secure password management and documentation management that is tailored to the needs of MSPs and ITSPs. The platform is cloud-based, offering channel partners automated password protection. It makes it easy to store, manage, and retrieve passwords and client information from any connected device. N-able™, Passportal™, also offers value-added services products such as Documentation Manager™, Site™, and Blink™. These products promote compliance with industry regulations, protect businesses against data breaches, cybersecurity threats and network vulnerabilities.

Unitrends Unified Backup offers a complete, agile and secure platform to protect all of your data. Managed through a single portal, Unitrends offers backup and disaster recovery for on-premises workloads, SaaS applications, cloud workloads and remote endpoints. Automation and artificial intelligence are injected into the platform providing end-to-end protection from cybercrime, human error and natural disasters. Integrations with market-leading security, remote management and documentation tools simplify workflows, increase efficiency and deliver 100% confidence in any recoveries to come.

PagerDuty, Inc. (NYSE PD) is a leader for digital operations management. Organizations of all sizes rely on PagerDuty to deliver the best digital experience to their customers in an ever-on world. PagerDuty is used by teams to quickly identify and solve problems and to bring together the right people to prevent future ones. PagerDuty's 350+ integrations include Slack, Zoom and ServiceNow as well as Microsoft Teams, Salesforce and AWS. This allows teams to centralize their technology stack and get a holistic view on their operations. It also optimizes processes within their toolkits.

Acronis Cyber Protect gives you the peace of mind to know your business is covered, with zero-day malware and ransomware protection, backup and forensic investigations. Cyberthreats are evolving at an incredible rate — and simple data backup and cybersecurity tools are no longer enough to contain them. Acronis’ all-in-one cyber protection solutions combine cybersecurity, data backup, disaster recovery, and more to ensure the integrity of the data and systems you rely on. If you’re like other businesses, you probably use a complex patchwork of solutions to defend against data loss and other cyberthreats — but this approach is tough to manage and leads to security gaps. Acronis’ integrated cyber protection solutions safeguard entire workloads with greater efficiency and a fraction of the complexity, freeing up resources and enabling you to focus on protection and enablement rather than juggling tools. Protect entire workloads without the friction. Getting started with Acronis' cyber protection solutions is simple and painless. Provision multiple systems with just a click, and manage everything — from backup policies to vulnerability assessments and patching — through a single pane of glass.

Jira is a project management tool that allows you to plan and track the work of your entire team. Atlassian's Jira is the #1 tool for software development teams to plan and build great products. Jira is trusted by thousands of teams. It offers a range of tools to help plan, track, and release world-class software. It also allows you to capture and organize issues, assign work, and follow team activity. It integrates with leading developer software for end-toend traceability. Jira can help you break down big ideas into manageable steps, whether they are small projects or large cross-functional programs. Organize your work, create milestones and dependencies, and more. Linking work to goals allows everyone to see how their work contributes towards company objectives, and to stay aligned with what's important. Your next step, suggested by AI. Atlassian Intelligence automatically suggests tasks to help you get your big ideas done.

Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.

Simplesat is a fun and easy way for customers to provide feedback on their CSAT (Customer Satisfaction Test) and NPS (Net Promoter Score). ConnectWise and Zendesk, Autotask Salesforce, Freshdesk HubSpot, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Autotask, Salesforce, Freshdesk and HubSpot allow you to collect customer satisfaction directly. You can also add the customer survey to your email signature and send it directly from Simplesat. All of your feedback is stored in one place, making it easy for you to analyze and take action.

QuickBooks Online is the most widely used accounting software in the entire world. QuickBooks Online simplifies accounting. Accounting software for small businesses that is #1 makes it easy to track receipts, income, transactions and more. You can take photos of receipts to link them with expenses. Our agents are available to answer any questions you may have about QuickBooks. Keep your business running smoothly by using the apps that you love. QuickBooks Online is compatible with PCs, Macs, tablets and phones. Click the link to get a 30-day free trial, and 50% off for your first three months. QuickBooks is more than just accounting software. QuickBooks helps you keep track of your income and expenses so that you can prepare for taxes. Customers save an average of $3,534 per year. Need more help? QuickBooks Live helps you to stay organized and ready for tax season. QuickBooks Mobile is a mobile application that helps you run your business anywhere, anytime.

Save 90% for 6 months on Xero's award-winning accounting and online bookkeeping platform. Beautifully simple, Xero offers a wide range of features that help businesses manage their numbers effortlessly, including invoicing, inventory management, bank connections, payroll, reporting, and app integrations for a seamless user experience. Xero offers plans for businesses of any size, with room to grow.

Every organization should consider Secure Identity & Access Management due to the increasing number of remote workers, increased dependence on cloud applications, as well as explosive increases in cyber theft. IT teams can quickly, easily, and economically enable the right people to access the right resources using Passly™, a Kaseya company. Secure Password Management, Single Sign On, Multi-Factor authentication, and many more. It's crucial to choose the right secure identity and access management platform in a world where cyberattacks are more common than ever. Nearly 80% of all data breaches are due to weak passwords. Passly is the most cost-effective and comprehensive solution to ensure security, compliance, efficiency, and compliance. Techs can store and manage passwords for personal, business, or shared accounts using shared password vaults. It is centralized and easy-to-use

ScalePad (formerly Warranty Master), Automated Asset Management Software, Hardware, and Warranty Services. Join over 8,000 Partners to automate your asset management and gain vital insights that will improve productivity and profitability. You want a simple way to get all of your hardware and/or software asset insights, such as revenue opportunities, side by side asset data, and an advanced sortable listing of all your inventory. ScalePad makes asset management simple! Watch our video! Automately collect all data from your integrations. You can manage software and hardware side by side and minimize downtime. For your clients and your team, easy-to-read reports. With compelling and transparent insights, you can build client relationships. Because of our extensive relationships with manufacturers, you will always have accurate, current and real-time data from companies such as Dell, HP and Lenovo.

Use QuoteWerks, the sales quoting and proposal software solution, in your CPQ and Quote-To-Cash sales process. For efficient sales quotes and proposal creation, turn to QuoteWerks. QuoteWerks is a market-leading Configure-Price-Quote (CPQ) solution designed to help businesses evolve their sales process so they can sell more, faster, and easier. The solution offers seamless PSA/CRM integrations, QuickBooks and Sage 50 integrations, credit card payment processing, approval and peer review, quote labor, Word-based proposals, a powerful dashboard, and so much more.

Promys Enterprise PSA has been praised as a cloud-based platform for professional service automation (PSA). It is used by managed services, information technology, audiovisual, and physical security solutions providers. Promys Enterprise PSA is easy to use and scales well. It offers a help desk, time billing, project management tools and procurement, as well as service contract management, customer asset and management, and reporting. The solution provides real-time status updates regarding invoicing, purchase orders, as well as reports for products, labor and revenue.

PSA Software simplified Computicate makes managing IT services easy with its exclusive PSA software for MSPs. Gain greater insight, increase efficiency, and grow your profits. Automate your back-end business In just a few clicks, automate tasks such as time tracking, invoicing, following up with clients. Optimize your service delivery Complete helpdesk ticketing solution. It makes IT service delivery simple and accurate. Your bottom line will improve Never miss an incoming ticket or alert again. Maximize productivity and monitor productivity. All the tools you need for managing your MSP business successfully. Computicate PSA integrates all aspects of IT Services Management System. Exclusively for MSPs

Axonius gives IT and security teams the confidence to control complexity by providing a system of record for all digital infrastructure. With a comprehensive understanding of all assets including devices, identities, software, SaaS applications, vulnerabilities, security controls, and the context between them, customers are able to mitigate threats, navigate risk, decrease incident response time, automate action, and inform business-level strategy — all while eliminating manual, repetitive tasks.

The world's best IT documentation software will help you grow your business. We are proud to serve the best-performing MSPs in the world, with more than 300,000 users in 70+ different countries every day and numerous productivity and innovation awards. IT Glue is a documentation platform that is used by thousands of MSPs. It allows you to organize your clients' information in the most reliable and efficient way to service them. There are no degrees of separation. You can link related items together so that you have all the information you need. Secure your world with an immutable audit track and next-generation password management engine. All your documentation is linked and integrated.

Software for managing business projects. Jira Work Management (formerly Jira Core) allows you to see all information about a project at a glance. Keep your team organized and manage your projects. A workflow is the key to managing projects and tasks in Jira Work Management. Workflows help you organize your process and allow your team to track your tasks. Jira Work Management Cloud instances also include boards that allow users to visualize their workflows and drag-and-drop tasks from to be done to done. Only available in the cloud. Task management is made easier by having statuses, comments and attachments all in one place. Everyone can see the details of a project at a glance without needing to email or set up meetings. Notifications let you know when your attention is required. What are the tasks that are still being worked on? Which team member has too many tasks? Jira Work Management allows you to track the status of your team’s projects in a variety of ways. You can do this with a quick overview or customized dashboards.

Montra’s platform is directly integrated with the software you already use for seamless, efficient, automated workflows mitigating downtime and security risks. This software can be managed from anywhere: Remote Workforce, Remote Devices, Nationwide Logistics, Application Access, and Security /Compliance. Montra’s software platform automates many of the most critical technology processes in your business including: Employee Onboarding & Off-boarding, Identity Management, and Communication Device Monitoring and Management, Device Procurement, Warehousing, Field Installations and Returns, and Security Monitoring and Cyber Compliance Management

xMatters, an intelligent communications platform, is designed to accelerate critical business processes, including IT operations, DevOps, and major incident management processes. xMatters is trusted by more than 1000 global companies. It provides intelligent communication tools that enable effective IT management, business continuity management and employee engagement. The platform offers unparalleled reliability and innovative functionality.

With Q360, a Professional Services Automation software solution from Solutions360, you can get a 360-degree view of your entire business. Q360 is an end to end business management software that manages all aspects of a business. It includes accounting, including full financials, job costing, sales, dispatch, inventory, and project management. Businesses can improve customer relations, communicate project-sensitive information to stakeholders in a timely manner, gain real-time visibility into costs and eliminate disparate systems by implementing Q360 PSA software. This will save time and effort.

All IT Service Requests and Tickets can be easily created, managed and resolved. All your IT service tickets and requests can be created, managed and resolved easily. Reduce the number and time it takes to resolve IT issues. Comparable solutions cost about one-third the price. With seamless VSA integration, you can resolve IT service tickets up to 40% faster. Your technicians can work seamlessly across all tools and have access to the right information whenever they need it. With a complete IT helpdesk ticketing system, you can spend less time tracking tickets and more on making customers happy. You can effectively staff and manage IT projects, and receive real-time status reports. Comprehensive project management can improve forecasting. Vorex Service Desk dashboard gives real-time information about the status and progress of tickets. You can quickly create custom reports and gain insight to help you make the right business decisions.

Datto's Autotask Professional Services Automation is a cloud-based PSA platform that provides a single view of the entire business. It allows MSPs to centralize their business operations and make data-driven business decisions to improve service, productivity, and profitability. Autotask PSA allows MSPs manage all aspects of their business with maximum efficiency. It integrates all the essential tools needed to run a managed service business. Autotask PSA centralizes operations, provides instant understanding via customizable dashboards and widgets that allow you to make data-driven business decisions. Autotask PSA doesn't require any maintenance or testing. It has a proven track record of consistently delivering unmatched security and 99.99% uptime. PSA is the central hub of any MSP, providing a single view of the business and increasing efficiency by automating workflows.

It is the IT documentation software that combines it all. It makes it easy to document, track KPIs, and get client feedback. ITBoost, IT documentation software from ConnectWise, features a flexible dashboard that hosts the most advanced solution in the industry and displays the numbers you need to see on your external platforms. ITBoost allows you to quickly access all your MSP business applications and RMMs. All the information you need, in one place.

Standardize, secure and scale your IT managed service. Liongard is the only automation platform that gives complete visibility across the stack. This allows you to unleash your team and operate at 10x speed. Logging in manually to manage Internet Domains, SQL servers and all other systems is a tedious task. Unify systems in Liongard for auditing historical data, monitoring critical changes, setting proactive alerts, and reporting across the IT stack. With Liongard's unified platform for automation, you can quickly onboard customers and monitor system changes every day. Liongard's unified platform for automation makes it easier to onboard customers and track system changes daily. Liongard's unified automation platform allows you to access data for business reviews, scoping new project opportunities, and converting customers into Managed Services. Your MSP can be more profitable, efficient, and secure. This includes everything from how you evaluate potential customers to how they protect their systems. Liongard automates the process, minimizing human errors.

Cherwell Service Management (ITSM) is the current choice for IT Service Management. The Cherwell platform is affordable and simple to use. IT teams can implement, automate, and modernize service and support processes to meet the business's needs. However, it does not have the complexity and cost of legacy ITSM solutions. You can choose between subscription pricing or perpetual pricing, on or off-premises, SaaS, Cherwell hosted or public cloud infrastructure.

Traverse by Kaseya provides unified monitoring of hybrid cloud infrastructure and network infrastructure in enterprise environments and managed service provider (MSP). Traverse allows IT professionals and MSPs to quickly identify and fix network and data center issues before they affect service levels. It connects and correlates all IT components that support a process or business service, allowing users to have a comprehensive view of their IT infrastructure. The top features of Traverse include unified proactive monitoring and actionable alerts.

Lacking or misplaced password security is the biggest security threat to managed service provider (MSP) customers. Your trusted advisor can help your customers secure their passwords. Password Boss' password management solution provides industry-leading password protection for MSPs. Password Boss provides a complete solution to your customer's passwords. It helps them increase security and reduce the risk of security breaches. This is a perfect fit for your MSP service profile. Enable 2-factor authentication for all team members to increase the security of customer data. To manage, access and set up passwords for customers, assign different roles to team members. Reports and dashboards centrally centralized on customers, individual security scores, usage, audit logs, and customer data.

All-in-one automated solution for discovery, documentation, password rotating, and diagramming. Let us do the site walks. The Network Glue Collector detects all devices in your clients' networks, regardless of the vendor. It can even detect Active Directory environments, including the AD roles of each workstation or server. It will automatically import AD users from hybrid environments and on-premises environments. Say goodbye to incomplete and hidden user information. IT Glue automatically documents and updates all network devices as well as cloud and hybrid user information from Azure Active Directory and Active Directory. This includes virtual components for Hyper-V or VMware. We are not all artists. Let Network Glue generate comprehensive network diagrams for you. Unique icons make it easier to understand network diagrams. They are fully integrated into IT Glue, so that contextual information is displayed when a device icon on the network diagram is clicked.

MyGlue is a collaboration and intranet platform that creates a direct communication channel with users. Leave behind insecure email exchanges and unreliable conversations. IT professionals are managing more devices, data, and users than ever before. You can easily and securely collaborate with users and share IT documentation using a collaboration platform. MyGlue has many features that you will recognize from IT Glue. MyGlue offers everything your users need to manage passwords and process documents, including checklists, audit trails, version histories, and SOC 2 Compliance. The MyGlue Help Center makes it easy to share documents, such as "how-to"s. Enjoy a holistic management approach to communications, documentation and password management throughout the organization and across all teams.

Kaseya’s IT Complete is the first and only platform in the world that is specifically designed to address the needs of multifunctional, DO-IT ALL IT professionals. All the features you need are woven into one vendor, saving you time and allowing you to get more done. Automating repetitive tasks will increase technician efficiency and streamline operations. Automations boost productivity, reduce manual tasks and protect data, allowing IT management to be optimized across the board.

Try out automation designed specifically for MSPs. Rewst, a Robotic Process Automation platform (RPA), integrates your tools. No coding is required. Build flows on visual canvases and bridge your tool gap, saving headcount and increasing efficiency. As an organized MSP you probably have all the necessary IT processes in place and documentation, but you may be stuck manually babysitting these every day. Sometime, every hour. Rewst will automate your processes if you let it. The Robotic Operations Center, or ROC, empowers you to design your own workflows. It also helps you overcome any obstacles that may arise during the automation process. The ROC is always happy to help you with your automation visions, whether you need assistance learning the platform, adding new features, or moving your workflows. ROC support is included with every subscription to ensure that your automation runs smoothly.