Alternatives to JourneyTrack

Mouseflow is a platform for behavior analytics. It's used by Product, Marketing, UX Design, Analytics teams to ensure high conversion rates and a great website experience. Mouseflow allows you to see your users' eyes through session recordings. You can also understand what is most important to them with heatmaps. Mouseflow is an innovative platform on the market that uses automatic friction detection to let you know which recordings you want to watch and avoid sampling across plans. Heatmaps can be created for all pages. You can filter them using multiple parameters.

Feedbackly is an all-in-one customer experience measurement and analytics platform. It allows you to automate the analysis and optimization of your entire Customer journey with behavioral targeting and intelligent automation. Feedbackly allows you to collect customer feedback from any channel, analyze it all, and then let smart integrations take care of your feedback. Feedbackly is the only CXM platform that allows you to measure Emotional Value Index (EVI®.) This gives insight into how customers' emotions affect revenue and churn throughout your customer journey. Our mission is to make companies happy. We ensure that our customers are happy. More than 95% of our customers remain with us. Feedbackly offers all the tools, methods and training necessary to attract and retain more customers with a better customer experience.

Dreamdata is the B2B revenue attribution platform that empowers go-to-market teams to understand their impact and drive growth. By automating data collection and modeling, it provides a 360° view of the customer journey and enables data-driven decision-making. Key Features: - Automated Data Collection & Unified Model: Collects first-party data from your website and marketing/sales stack, building a complete picture of customer interactions. - Multi-Touch Attribution: Accurately attributes revenue to specific touchpoints, providing clear ROI on campaigns and channels. - Buying Signals & Lead Prioritization: Identifies high-intent accounts and prioritizes leads, maximizing sales efficiency. - Campaign Performance Analysis: Evaluates campaign effectiveness, enabling data-backed optimization decisions. - Custom Audiences & Data Activation: Creates targeted audiences based on customer journey insights for personalized campaigns across platforms. - Industry Benchmarking: Compares your performance against industry standards, highlighting areas for improvement and competitive advantage. - Intuitive Interface: User-friendly design ensures easy navigation and actionable insights.

Smaply – the cutting-edge software for journey mapping with increased flexibility, customizability, and Journey Management functionalities. Smaply is a tool to create customer journey maps and analyze the customer experience, step by step. You can add various important details of each touchpoint and visualize your customer's journey using images, texts, emotions, KPIs and metrics. Go into more detail by adding pain points, solutions and opportunities, so gaining insights is even faster. Keep track of those in the portfolio graph of your workspace, which helps you to keep an overview and prioritize. Users are not only using journey maps as deliverables; they rather make them the core of their service development, thus journey maps move to the core of organizations.

Connect your data, segment your audience, provide seamless experiences, and track your success easily. No-code integrations allow you to integrate data from finance, marketing, sales, support, and product into one customer profile. This will reveal the actions that are most important to your business. Segmentation is a powerful tool that allows you to target audiences using any combination of demographic, firmographic and behavioral data as well as transactional data. The right message to the right person at the right moment, the right time. Hyper-personalized omnichannel experiences that connect with your audience across the entire customer journey are a great way to connect with them. Intelligent automation that feels human. Data should make decisions easier, not more difficult. Your entire team can make data-driven decisions by using visual analytics and reports that provide insight, while custom dashboards keep you on track.

Create products that lead to outcomes Amplitude is a product intelligence platform that helps teams engage, convert, and retain customers. Amplitude is a tool that helps teams build digital products. It allows them to better understand customer behavior, deliver better experiences, and retain more customers. Get a better understanding of your customers' experiences with your digital products. Teams can ship faster, measure impact and visualize user journeys. Personalize product experiences to increase engagement, conversion, loyalty. Product intelligence provides teams with the data and insights they need in order to create great product experiences. It can also be done at scale. Self-service analytics can be used to analyze what happens and why. To make quick changes, align on decisions and integrate your existing workflows and tech stack.

To decode customer behavior, optimize ROI and determine marketing's impact on revenue and pipeline, you need to factor-in your marketing efforts. A robust integration to your martech stack results in a one week onboarding cycle. Flexible and configurable attribution engine that allocates conversion credit to the relevant touchpoints. Consumer-grade User Experience for Analysis, defining Custom Events, and Dimensions. A collection of curated templates that are based on the best practices of high-performing teams around the world. To get a holistic view of marketing performance, stitch customer journeys from the first touch to the final win. AI Engine continuously analyzes and diagnoses key metrics and highlights insights and recommends. You can see the whole Marketing Funnel without any dependencies.

Digital analytics platform for customer engagement and enterprise-level digital analytics that can help you improve every customer interaction and provide better customer service using data-driven insights. Enhance and understand every customer interaction. Real-time actions Start delivering a better experience. You can automatically collect customer behavior data across all channels from day one - without any custom development. Each customer interaction can be viewed under a single customer profile. Visual dashboards allow you to analyze customer journeys and tracks. Deep dive into the reasons behind with Dataroid's data lake and out-of-the-box analytics reporting. Real-time engagement metrics can be used to improve your communication. Dataroid allows you to better understand your customers, improve digital product experience, and drive customer retention.

Oribi is your all in one marketing analytics tool. With our cutting-edge technology and powerful features, we empower businesses of all sizes with data-driven decisions. We also provide optimization guidance. Oribi identifies what needs your attention and turns your data to action. Get actionable insights that drive results. Be ahead of the curve and understand trends. Be aware of trends and stay ahead of the curve. Be aware of trends and stay ahead of the curve. Be aware of trends to stay ahead of the curve.

Webmaxy Analyzer is a user behavior analytical tool that provides an in-depth analysis of your website visitors. You get various functionalities, like session replays, heatmaps, form analysis, surveys & polls, funnel view, and user insights. By analyzing qualitative data, you can understand your customers better and improve your website conversion rate. With Webmaxy Analyzer, you can make data-driven decisions and refine your business strategies accordingly. WebMaxy Analyzer is used by digital marketers, owners, product marketers, and other decision-makers to make an informed decision. It is simple to use, powerful, and easily integrates with your present tech sack. It helps you find the missing dots in analyzing user behavior. Get qualitative data that improve your web app and website by understanding how your users interact with your website and where they click through heatmaps, you can position your CTAs accordingly. Webmaxy analyzer can help you make data-driven & informed decisions. With Webmaxy Analyzer, you can know and understand your visitors, enhance their website experience and boost conversion rates. Top Features- Behavior Analytics Session Replay Heatmap Form Analyzer User Insight

All the tools you need for growth. DataFinder, a BytePlus DataRangers product, helps you create experiences that convert more users. Get to know your customers better. With industry-leading analytics, A/B Testing and messaging capabilities, you can make data-driven decisions. To improve your users' experience, discover how they interact with your offerings and encourage them to take action. You can identify and analyze users based on their behavior or actions and compare them with one another to determine key drivers for retention, conversion, and more. DataRangers' Multi Path Funnels allows you to visualize the steps users take to complete a task. This allows you to pinpoint areas where drop-offs are and can customize them to help with conversion. To find out what factors contribute to user retention and which ones ensure they return, break down product features.

Platform for customer intelligence data that helps brands analyze user behavior across multiple channels. Analyze data quickly and accurately. AI and ML solutions can help you identify customer behavior patterns to make informed decisions. B2Metric integrates with a wide range of sources, including databases that you use most often. Optimize your retention strategy by predicting churn in customers and taking preventive action accordingly. To enable targeted marketing, categorize customers based on their characteristics, behaviors, and preferences. Optimize marketing strategies by leveraging data-driven insights. This will improve performance, target, personalization and budget. Optimizing touchpoints and tailoring your marketing efforts will help you provide unique customer experiences. AI-based marketing analytics to reduce user churn and increase growth. Advanced ML algorithms can identify customers at risk of churning and develop proactive retention strategy.

CX and design teams map journeys of customers to bring insights and data. TheyDo helps your business align strategy, planning and delivery around journeys. You can transform your research into high-quality travels with Journey AI. With a clear journey taxonomy and hierarchy, you can get everyone on the same page. Set your business goals, and show how tackling large opportunities across journeys can deliver results. Journey AI maps out the hundreds of journeys most organizations have that make up their customer experience. Create a consistent approach to working with journeys as the core of operations. When everything is important then nothing is. TheyDo helps uncover the top customer needs. Track team work and improve NPS and CSAT. SSO can be used to integrate your entire organization and ensure that all departments are aligned with the customer journeys. We offer three simple plans once you reach the point where you are discovering opportunities you would not have otherwise discovered.

Auryc's visual Intelligence Platform empowers organizations to create extraordinary customer journeys and increase revenues. Today's customer experience tools are fragmenting analytics platforms, resulting in fragmented insights. It's no surprise that enterprises are still struggling to understand the impact of digital journeys on revenue. Auryc was born from this. Spend less time with analytics tools that guess why and more time with customer journeys that know why. Analytics tools that are standard tell you what is happening in your company. These are just a few of the many metrics you should be aware of daily. Knowing WHY will help you optimize customer journeys more quickly. Auryc is a digital journey intelligence platform that provides valuable insights and powerful visual context across all your digital user journeys. Auryc automatically captures client-side events for visitors and customers.

Fullstory is a platform for behavioral data that reveals the hidden story behind consumer behavior. Fullstory allows product, engineering and data teams to connect sentiments signals with other data sources in order to design the next best actions. Fullstory provides deeper and more immediate actionable insights than conventional web and product analyses that can only surface what is happening but not why. It is the only behavioral data platforms that provide the context needed to create in-the moment experiences that drive revenue. Fullstory's behavioral analytics is ready for AI. It uses first-party data that has been automatically captured, indexed and semantically structured. No longer do enterprises waste hours and resources on data analysis.

Analyze your customer journey today to unlock powerful website insights. Sitesights was designed as an alternative to Google Analytics that provides comprehensive data to gain insights about your mobile application or website. You can use data-driven decisions to increase revenue and improve your website. Web analytics should be easy to understand by website owners. Google Analytics GA4 opened many people's eyes to tools other than Google. In this article I introduce Sitesights Analytics. A valuable alternative to Google Easy to use, and no headaches.

Buyer Journey Mapping is a great way to optimize your sales and marketing channels. You must map and deliver the content necessary to move your customer from engagement to purchase. Create all the content necessary to complete the Buyer Journey. Publishing content that is relevant to the customer's needs is key. Monitor and measure the effectiveness of your marketing activities, from engagement to purchase. The Framework is a template map that describes the decision-making process that we all use when purchasing a product. This template can be used as a template to create your MAP. You can edit it and make changes to suit your needs. Work together with your team to create the content. The Brief status allows you to see when the item is ready for publication. You will need to know how your journeys are performing in order to manage them effectively.

The BryterCX journey intelligence platform provides visibility into customer journey management solutions across channels. It also identifies friction points that can lead to negative customer experiences. BryterCX's Journey Intelligence™, a platform that uses AI and machine learning, provides users with powerful journey insights that reveal clear business opportunities. Patented, proprietary journey insight technology. Easy to use visualizations of metrics and alerts. You can easily monitor, measure, and manage every aspect of customer journeys across multiple channels.

Don't waste time with sticky notes or journey mapping tools. They won't help you discover the unscripted behavior that occurs in the real world. Our customer journey analytics software shows you the real paths customers take as they interact with your company over time and across touchpoints. The quantitative metrics you measure are driven by real-time customer behavior, such as revenue, customer lifetime value and CSAT. Pointillist, unlike other customer analytics software, allows you to connect customer interactions with business goals in seconds. This is a significant improvement over other solutions that can take days or weeks. Customers expect personalized experiences based on their preferences and past interactions. Pointillist allows you to engage customers at the best points in their journey, in real-time and through the most effective channels.

Konnecto is the only tool that can reverse-engineer the consumer journeys of your competitors. It identifies upper funnel purchase attribution vulnerabilities and provides daily recommendations that will increase sales and stop the guessing game. Get visibility into all stages of your competitor's consumer journeys. AI can identify gaps in purchase attribution so that you can quickly capitalize upon opportunities that could impact your online sales. These insights will help you create a winning GTM strategy and execution program that will outperform your competitors. It's time for you to look beyond your data and see where there are opportunities. Konnecto reverse-engineers consumer purchase journeys using competitor assets, all the way up to the funnel. We offer daily recommendations for marketing opportunities based upon an ongoing analysis of segments, behaviors, and competitors so that you can make the most out of your budget every single day.

TheyDo allows designers, product teams, marketeers, and marketers to establish a workflow that helps them move from insight to implementation, to create customer-centric solution. No more messy whiteboards or duplicate efforts, and no more wasted resources. Standardization will be half the time, you'll save up to three large presentations per month, and your operational costs will drop by 40%. A vertical framework allows you to zoom in on the customer experience and connect your entire organization. A customer-centric process that connects opportunities to journeys, and solution delivery at scale in a way everyone understands. We encourage you create a standard set of your own templates for everyone in your company. Set up SSO (Single Sign-On) for your entire organization. Give permissions to each department and ensure that they are able to find their place in the customer journeys.

Smarter analytics can help you optimize your customer experience. You will be able to quickly attract, engage and convert customers into loyal customers. With behavior data views that range from individual sessions to multi-channel journeys, customers can be understood at multiple levels. Visualize the customer journey across channels and every touchpoint that could influence a purchase decision. Get recommendations on how to get customers back. Collect data at the page, session, and visitor levels. This will show you which fields customers have abandoned, how long it takes to complete a task, how many times they repeat an action, and much more. Target messaging based upon customers' online behavior to guide customers with personalized, engaging experiences. Understanding why a campaign fails or succeeds allows you to quickly optimize the experience to increase engagement and reduce the time spent on creating problems.

CVX 3 will transform your perception of customer experience. You'll see the power of real-time to improve customer engagement and increase top-line revenue. The ability to analyze customer journeys using the most advanced artificial intelligence allows for a dramatic increase in understanding of customer behavior. Advanced data engineering is used to generate customer journeys that score across all key performance indicators (KPIs), next-best actions and offers (NBAs/NBOs) in less time than a second. This is real real-time CX. Real-time CX can be applied in digital commerce, support centers and connected vehicles. Cerebri AI CVX 3 automates AI processes and reduces time to implement AI insights into production. Integrated low-code tools allow for flexibility in developing logic as business environments change.

AI Driven Campaign Optimization. Deep learning algorithms transform unique users into your ideal marketing strategy. Not all conversions happen immediately. Attributy analyzes the user's past data for several months to identify any touchpoints that may have influenced a purchase decision. This allows dynamic attribution algorithms to build a very accurate picture of the channel's value. These tools are not able to be used for single-channel attribution. Many people underestimate the impact of each channel they measure and underestimate the cumulative, long-term effect of a campaign. Attributy's artificial Intelligence algorithm focuses on the user and follows each customer journey from initial touchpoint to purchase. Each ad is given credit proportional its true value in customer conversions.

You can leverage your data in real-time for marketing automation retention. Automation Personalization Business Intelligence Support. All your data can be seamlessly integrated and used from one location, in real time, for any business purpose. Allowing companies to create amazing products. Solitics centralizes all your data and gives you the best utilization tools. Solitics can help you with automation, personalization and product enhancement. Marketing Automation. Automated customer journeys based upon all your data. Personalized engagements across every marketing channel. Automated analysis of conversion and retention performance. Machine-based decisions. Technology that spans across industries. Gaming. Trading eCommerce. B2C brands Marketing teams. Best in class attribution. Analyze campaign impact on revenue across all marketing channels using data streamed directly from backend sources

User behavior analytics at your fingertips! Track the flow, conversion metrics, as well as important events throughout the user journey. This is the simplest and most useful analytics you will ever get. It's easy to get real-time and overdue analytics for your users. With in-depth and focused insights, you can discover your users' needs. It is easy to export user analytics data for your consideration. You can set up alerts for user actions that you want to monitor. You can control the pages you want to control through funnel analysis. Find out the exact location of your users on your website pages, their demographics, and their interests. You can control the traffic to your product and the engagement. You can use funnel analytics to track how many people visit your desired page and take the desired action. It allows you to visualize your funnel stages more clearly and it can also help you identify user drop-off.

Transform media performance across all channels with the next-generation of identity-driven capabilities. TruAudience™, a suite that combines privacy-first identity resolution with data enrichment, audience targetting and advanced analytics, powers data-driven measurement and marketing. Transform your data strategies with a robust and end-to-end identity source. Reach and engage audiences across all marketing channels. Measure and improve your marketing investments continuously. TruAudience connects data, teams, and marketing platforms to a single identity graph for better results. Target audiences more accurately and personalize experiences on paid and owned media. Adjust media budget allocations, audience targets, creative placements, and publisher placements.

Software for User and Customer Feedback. Qualaroo Nudges™ allows you to survey your website visitors. Qualaroo makes it simple to survey specific users while they are looking at your brand, product, or service. Get actionable insights about your visitors based on their location on your site, their history of visits, and how much they have paid. You can choose from pre-made questions and templates, or create your own. For a more personal touch, customize Nudges with your company branding and colors. Because Qualaroo answers are instantaneous and provide context, they are 10x more valuable that email surveys. The responses to questions that you ask directly on your website or app are more valuable. You can pinpoint the exact time and target audience for your survey. Target customers based upon specific actions, behavior patterns, events and locations.

The wizard makes it easy to create your journey maps. Follow the steps to create your maps quickly and easily. You can easily share completed journey maps with multiple stakeholders. You can view reports in presentation mode and save completed maps to pdf. You can collaborate with your peers and stakeholders to solve real customer problems using your journey maps. You can easily collect and report Voice of Customer feedback. Mapovate's seamless integration to KnowledgeTRAK makes it easy to create and run surveys. All your customer touchpoints can capture VOC feedback across all interaction channels. Your Customer Experience Journey Maps will show you the results in real-time!

The most powerful, flexible and connected platform for experience & research. Forsta transcends data and methodological silos. All human experience is here. If it's valuable, it can be measured. You can use customizable surveys to get insight from any audience, whether it's small groups or large communities. You can access the data you need at any channel or touchpoint. Forsta is packed with the tools you need to get better data and deeper insights. So you can propel your business forward. If it's valuable, it's quantifiable. You can use customizable surveys or moderated online discussions to gain insight from any audience, from small groups to large communities. You can access the data you need at any channel or touchpoint. All your data can be consolidated onto one platform. You can see the stories behind statistics. Advanced analytics tools allow you to search, sort, and filter in any way that leads you to the answers.

With actionable customer journey maps that combine digital and physical communications, you can collaborate across business silos to improve CX. Quadient Customer Journey Mapping allows stakeholders to easily view and take action on all of your customer communications via a single web interface. Linking journey maps directly with the digital and physical touchpoints customers use, such as emails, statements, contracts, and audio and video files, gives you full visibility.

Intelligent Journey Orchestration, a data-driven marketing strategy, mirrors customer behavior across all channels to provide true one-to-1 personalization throughout the customer journey. Marketing used to drive the customer journey. We live and work in a digital world that puts customers at the center of everything. It's no longer enough for businesses to meet customer demand. Businesses must also find ways to anticipate customer needs and respond to them before they are expressed. Companies that place customers at the heart of all they do are likely to earn customer loyalty. Marketing departments are judged on their ability to acquire customers, upsell and cross-sell, as well as build customer loyalty and retention over a lifetime. Businesses have known for a long time that these activities are merely a scattershot, best guess marketing approach.

Transform your uncoordinated interactions with customers, employees and third parties into exceptional journeys to drive in-year returns. No re-architecture required. OvationCXM connects internal and third-party silos to unlock a unified view on your customers' interactions, wherever they happen in your ecosystem. Share a common view between multiple organizations to ensure seamless customer journeys. Messenger is a multi-component digital platform that includes webchat, phone, SMS and more. It provides precise answers and delivers them directly to users. To deliver highly relevant, tailored and specific information to teams and users, train AI models to be tagged to specific knowledge. Smart Buttons and deep links on screen will help you meet your customers where they are.

Marketing Star allows you to create, launch and analyze customer journeys in one place. Multichannel marketing is taken to the next level with seamless CX. Convert your audience in more than one way. Email, SMS, WhatsApp and QR codes are all ways to reach your customers. Build scalable, evolving communications to move your customers toward conversion, regardless of the channel. Multichannel marketing can help you convert more than ever before. With dynamic personalization and proven tools, you can easily create single-blast campaigns as well as multi-channel customer journeys. You can create scalable campaigns to keep your customers engaged at every stage. You can easily create and manage templates for SMS messages, landing page, emails, and much more, without needing any technical expertise. Our intuitive template creator saves you time and effort.

Change the way you see your visitors. Start your trial. Analyze Sessions, Events + Heatmaps. Features All core features provide you with all the tools you need to understand your users. Site Analytics. All the information you need to see how your traffic is changing and looking. View top pages + countries, Top Referrers, UTM's, Devices, OS, Browsers, etc. Visitor Insights. Understanding and evaluating the behavior and repeated actions of your visitors. View and obtain details about all your visitors. Analyze all of their sessions and identify trends on your site. Session replays. Session recordings allow you to analyze the visitor journey through your site. You can visualize the user's journey through your site with high-quality video replay sessions. Site Heatmaps. Find out where your visitors click and identify areas of opportunity. Also, heatmaps of desktop, tablet and mobile devices are recorded. Teams Create teams that have full access to all websites you add

Shoelace assists the fastest-growing brands in implementing memorable Customer Journey Marketing - Ads to drive more sales and make customers happier. You can supercharge your ads with experts at your disposal. Get deeper insights into your ads and audience. Enthral your audience using Journey Marketing. Also, use the marketers guide to DTC Brand's Guide for Powerful Retention.

Increase customer satisfaction and increase return on investment. Oracle Maxymiser is a tool that helps B2B and B2C marketers design optimized customer journeys on websites and mobile apps. It includes testing, personalization and recommendations, as well as insights. Find out what works and what converts. Oracle Maxymiser's visual editor allows for both technical and non-technical user collaboration. It seamlessly switches between code and visual editing. It doesn't matter if you are running A/B testing, or multipage funnel testing. To test the customer experience, pull audience data from any marketing platform. You can also combine it with Oracle Maxymiser session data to create a complete customer view. Segment traffic can be used to launch A/B and Multivariate testing. You can also segment traffic to see all variants in the sales funnel. With Oracle Infinity-powered Heatmaps, you can discover new testing opportunities and gain additional insight into the digital experience.

Woopra is a Customer Journey Analytics platform that helps companies understand, analyze and retain customers. The platform is designed for optimization and growth across the entire customer lifecycle. The platform uses individual-level data to generate aggregate analytics reports that provide full lifecycle insights and bridge departmental gaps. Woopra's proprietary tracking technology tracks your usage across your website and mobile apps. The platform also offers 51+ integrations with partners like Salesforce, Marketo and Intercom. This allows you to seamlessly unify disparate data points across tools or teams.

Reveall helps product teams become more customer-led, by making it easy to plan and prioritize your product with confidence. With Reveall you can collaborate on customer insights, map customer journeys and prioritize product opportunities - all in one place. Get a clear picture of your customers' needs and make the right product decisions by: - Centralizing your customer data. Import and save all of your customer research and feedback data in a single source of truth - Highlighting key findings with custom searchable tags and sentiment analysis. - Clustering findings into conclusive Insights. Group similar findings and draw actionable conclusions with customizable insight reports. - Creating customer journey maps. Contextualize your customer learnings and gauge the user experience through visual journey maps. - Planing & prioritizing your next actions. Use customer insights to define and prioritize what to build, integrated with your PM tools

You can easily optimize your website for maximum conversions by gaining real-time insights into the behavior and preferences of your visitors. Hubalz allows you to visualize the user journey of your website. Our platform tracks each user action, and gives you a clear picture about how visitors interact with your website from their first to their last click. Our website tracking system records user actions without relying upon cookies. The process is fully automated, so you don't need to write any code. Hubalz provides heatmaps of each page so you can see what your visitors are looking at. See what catches the eye with heatmaps and scrollmaps. Create your funnels without code in just 5 minutes. Use page views and button clicks to create funnel steps. Visually see where dropoffs occur. Filter by dropoffs and examine why the dropoffs occurred.

One platform. Millions of data points. The path to purchase is now clearly visible. The world's most trusted conversion platform. Our real-time data connects brands, retailers, and shoppers to give you the information you need to make an informed decision. PriceSpider provides real-time visibility into the purchase path and gives you control. We offer actionable insights and practical suggestions to help you grow your brand and increase sales. PriceSpider's range of innovative conversion technology products covers all aspects of retail-purchase through targeted modules that fall under three categories: Conversion Intelligence, Brand Integrity, and Consumer Conversion. Each module focuses on a specific aspect or behavior of the retailer or consumer. The more modules you choose, you will have better insight into where and how your products are sold. This will lead to better marketing strategies and higher sales.

Resulticks empowers brands with data-driven communications to their audience and drives business decisions using its AI-powered big-data cloud solution. Resulticks, the world's first customer-data blockchain, unlocks amazing digital transformation potential by providing a 360-degree view of the customer through data consolidation. Resulticks is fully integrated, built, and proven to scale. It combines a powerful audience platform, true omnichannel orchestration and advanced analytics into one intuitive, flexible solution. This allows for measurable business results through individualized and real-time communications. Resulticks' Omnichannel Audience Data Management Platform doesn't just integrate your data. It is the integrated, scalable engine which transforms, augments and activates large data to achieve a single customer view and enable sophisticated segmentation.

To find the top self-serve signups, use product usage data. Get a 360deg view on customers and how you interact with them. Engage customers at a-ha points to increase conversion. Your product-led GTM can be scaled with insights and action from one place. Concentrate your efforts on customers who have the greatest potential. To prioritize sign-ups most likely to convert, use customer and product data. Learn what your customers are doing with your product, and how they interact with you. Don't be left in the dark about your customers. Engage customers at important milestones to increase conversion. Receive real-time alerts whenever customers reach certain metrics or take important actions. Calixa helps you streamline your workflow. Calixa makes it easy to start a sequence, make an opportunity, and extend a trial. All from one place. Stop jumping from one tab to the next. Start in minutes and not months. Connect all your data to Calixa in a few clicks and we will take care of everything else.

Sutherland Perform analyzes customer interactions on multiple parameters. To monitor and track employee behavior, it examines employee compliance with customer engagement processes and employee compliance. This helps employees identify new opportunities to improve customer service. Perform uses customer voice, chat, email, chat, social interactions, and customer voice to provide actionable insight at the agent, team, manager and channel levels as well as company-wide. These insights allow employees to see how they can help customers better and what changes they can make in the future. Your business can thrive in a remote world thanks to our technology and people. Our teams can help you achieve high-performance results by providing flexible, resilient services that can be delivered dynamically from anywhere in this world.

Emotics, an emotion analytics platform, turns text data from employee and customer feedback into business solutions. Emotics converts emotion and themes into strengths and weaknesses, opportunities, threats, and opportunities, so you can have a strategic view of customer and employee experiences. Automatically generates benchmarks that give insight into how you compare with your competitors and which aspects of CX you need to improve. It provides a warning system that warns you about emotions that can cause actions. To determine which emotions are driving the perception of CX, measure the intensity of emotion expressed in customers using 8 emotion indexes and 24 emotion levels. It allows 360 degree customer view through connection to NPS, CSAT and social data, such as SurveyMonkey or Zendesk. Emotics is a more powerful and efficient way to analyze sentiment than NPS.

Dragonfly AI uses cutting edge neuroscience to quickly and accurately show what catches audiences' attention in any content. Dragonfly AI is being used by agencies and brands around the globe. Our suite includes everything you need to instantly improve the performance of your content. You can get real-time insights that reveal what is grabbing your customers' attention. It is possible to understand how design decisions affect audience attention and optimize your digital and real world content and experiences throughout the design process. Effective testing and experimentation programs take significant time, money, expertise, and investment. Dragonfly AI offers easy-to-understand attention insights, allowing you to test ideas quickly and maximize the benefits of user testing. Predictive analytics' attention can help you increase efficiency in your design cycles.

UXPressia is an all-in-one online solution for understanding customer, user, buyer, and employee experience, engaging teams, and driving successful digital transformation. Visualize your customer journeys, create personas, and impact maps, analyze touchpoints in multi-channel interactions, and invite teammates to collaborate with you in real-time. Identify relations between your mapping initiatives, and set up a team library for the team to store and reuse components and files to achieve consistency across all projects. Export designer-quality maps and personas and present them right from your browser online. Use one of 120+ ready-to-go templates for 10+ industries to start working on your project in no time. Training video & demo sessions on request | Help Center | Free guide and other materials, live events on personas and journey mapping | Support | Per-contributor price (Viewers are free of charge).

Scaled self-service analytics. Scuba makes it easy to access your data and start mining it for insights, regardless of whether you are a product manager, a head of a business unit or a chief experience officer. Interana allows you to interactively examine your data in real time to see not only what is happening in your company, but also why. Scuba is always available so you don't have to wait for your data. You have access to all of your data at all times, so you can answer any questions you may have. Scuba is designed for everyday business users. You don't need to know SQL or code.

We are experts in customer service consulting, employee engagement programs and journey mapping. We help you win in the market by creating a unique customer experience strategy and bringing that to life. The world's most trusted customer experience consultancy, Touchpoint Dashboard, has unveiled Customer Types and a redesigned user interface. Customers Types allow users to manage, create and relate groups of customer types directly into their journey maps. The interface has been redesigned to simplify complex interactions and make them easier for Touchpoint Dashboard users. Peter Haid, Chief Product Officer at Touchpoint Dashboard, stated that users now have the ability to assign touchpoints to customers, segments and personas as well as employees, employees, individuals, and any other group they may need to represent. "I love the way this feature humanizes customers within the context of a journey plan. It's flexible and beautiful.

Capture the actual experience of your customers with your brand, not what you think they have. We offer a customer experience platform that will help you create customer journey maps, personas and manage CX programs. We help you create your CX program. We offer a Cemantica Platform that allows you to create your journey maps and manage CX programs. You can create your customer journey map, manage your CX program, and connect your VoC data all from one platform. Cemantica is Cemantica.