Mapovate Description
The wizard makes it easy to create your journey maps. Follow the steps to create your maps quickly and easily. You can easily share completed journey maps with multiple stakeholders. You can view reports in presentation mode and save completed maps to pdf. You can collaborate with your peers and stakeholders to solve real customer problems using your journey maps. You can easily collect and report Voice of Customer feedback. Mapovate's seamless integration to KnowledgeTRAK makes it easy to create and run surveys. All your customer touchpoints can capture VOC feedback across all interaction channels. Your Customer Experience Journey Maps will show you the results in real-time!
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