Alternatives to IBM ECM

Interfacing's Digital Twin Organization software offers transparency and governance to improve quality, efficiency, and ensure regulatory compliance. A single platform allows you to map, analyze, and automate your processes, manage regulatory compliance, and assess risks. Interfacing's digital twin solution (Enterprise Process Center-EPC) is an enterprise management platform that allows companies to digitally transform their processes. It helps them streamline operations, improve productivity, and make things more efficient. Interfacing's digital platform - Rapid Application Development Tools (RAD) Tools, with its Low Code Development methodology, will optimize your technical resources and maximize transparency to allow for continuous improvement. Discover how our Low-Code Rapid Application Development module gives you all the tools needed to create and deploy custom, scalable, secure, mobile-ready applications in days vs. months!

Theum is cutting-edge software that fuses advanced knowledge management technology with generative AI capabilities to create an unparalleled platform for automating and controlling your organization’s knowledge processes and at the same time maximizing the value of your knowledge assets. Theum enables you to: - Streamline and automate complex tasks such as aggregating, curating, synchronizing, securing, converting, publishing, and delivering knowledge from diverse knowledge silos - Provide instant access to the precise, detailed knowledge required for any task via advanced, multilingual semantic search bolstered by a unique, intelligent context guidance system - Equip users with the full analytical and generative power of ChatGPT, seamlessly integrated into your knowledge and available for immediate use - Enhance knowledge quality and efficacy by analyzing user engagement, access trends, emerging needs, knowledge hot points, and more - Mitigate scalability issues in AI development and the compliance risks of unmonitored knowledge flows and the accidental use of unauthorized knowledge

Gartner's Magic Quadrant includes Centralpoint as a Digital Experience Platform. It is used by more than 350 clients around the world, and it goes beyond Enterprise Content Management. It securely authenticates (AD/SAML/OpenID, oAuth), all users for self-service interaction. Centralpoint automatically aggregates information from different sources and applies rich metadata against your rules to produce true Knowledge Management. This allows you to search for and relate disparate data sets from anywhere. Centralpoint's Module Gallery is the most robust and can be installed either on-premise or in the cloud. Check out our solutions for Automating Metadata and Automating Retention Policy Management. We also offer solutions to simplify the mashup of disparate data to benefit from AI (Artificial Intelligence). Centralpoint is often used to provide easy migration tools and an intelligent alternative to Sharepoint. It can be used to secure portal solutions for public sites, intranets, members, or extranets.

Klyck helps you close more deals and build stronger relationships. Klyck makes sure that sales teams have the right sales content and marketing content at the right times, which allows for better customer conversations. Klyck's data insights allow sales and marketing leaders understand customer engagement and create superior sales strategies. We combine content intelligence, training integration and customer segmentation to make any sales rep, whether seasoned or new, a qualified sales professional. Learn how Klyck's sales automation software helps B2B clients to improve their sales process, close more sales deals, and maximize sales content utilization. It is difficult to lead a customer through a complex B2B sale cycle. Our platform improves customer conversations by improving sales alignment, significantly reducing time required to find sales content, and providing powerful data analytics on customer interactions.

The Nuxeo Platform, a cloud-native content platform that offers a low-code approach for content-centric application development, is the Nuxeo Platform. Organizations can quickly create applications using a flexible metadata model and a scalable architecture. Nuxeo makes it easy for you to create smart content-centric apps that improve customer experiences, improve decision making and accelerate products to market. The Nuxeo Platform has many common uses, including document management, enterprise content management (ECM), digitization asset management (DAM), and case management. Nuxeo allows organizations to securely access, find and use information across business units and channels, regardless of their size or volume.

Document360 is knowledge base cloud platform that allows you to build an excellent self-service knowledgebase for your customers or internal users. (public and private knowledge bases). It has comprehensive features, including uncompromised writing, extensive theme support, built-in analytics, enterprise-grade restore/back-up, and versioning. Also, you can generate API docs for internal and external users using your API definition files for developers Benefits of Document360: - Smart, instant search: Google-like search to find quick help andynamically search for the most relevant articles. - Built-in Analytics: This feature filters data to provide the report with actionable data and insights. - Integrations Document360 integrates seamlessly with third-party apps such as Disqus and Intercom, Zendesk or Slack, Olark or Microsoft Teams, Google Analytics and many more. Our most prominent customers include Microsoft and Harvard University, Stackify, and many others.

Universal Knowledge from KPS offers comprehensive content capture, search and collaboration capabilities. This allows internal employees and customers to significantly increase their productivity. Powerful search, advanced content creation, and moderation processes are combined with high levels of insight to ensure that your knowledge can be centrally managed with minimal administrative overhead. KPS Universal Knowledge can be used standalone as a Knowledge Management platform by creating and managing all content within the KM platform or alternatively Universal Knowledge can be integrated with existing applications and also leverage existing content managed outside of the knowledge base. KPS Universal Knowledge is linked to your existing systems via a comprehensive set of APIs. This makes it possible to have information at your fingertips, without opening a separate application. You can save time and ensure adoption by embedding our knowledge management product in your third-party applications. Customers also benefit because they get the right answers quicker. You both improve customer experience and reduce operational expenses. Available in both SaaS hosted and On Premise deployment models.

Vialect has been helping companies to connect people, content and capabilities for over a decade. Noodle is an All-in-One platform that provides office staff & remote teams the ability to post ideas, create content, share schedules & have video calls all within a single secure site. On Premise and Cloud hosting available.

Helpjuice is a cutting edge knowledge base software that helps businesses consolidate all information on a single platform. Customers can use this web-based service to solve questions, resolve problems, and self-serve. The key features include intelligent instant searching, advanced analytics and visual analytics, content repository and content library, data management, document tag and management, and many other things.

PatentCAM is a secure, central repository for R&D and legal stakeholders to manage, annotation and monitor patents and scientific literature relevant to your organization's patent landscapes. It is designed for patent and technical information professionals and replaces less-friendly Excel or SharePoint products that are used by many organizations to manage and distribute patent-related data. PatentCAM can be implemented in your organization to increase informed decision making and limit legal risks. Particular benefits -Enhances competitor intelligence: Reduce redundant research -Speeds up the time it takes to commercialize -Reduce litigation costs and discovery costs -Increase IP monetization possibilities, licensing, sales, etc... PatentCAM expands institutional knowledge by aligning R&D and legal teams, resulting in better strategic decisions.

Unlock your team's collective knowledge. Slab is a simple, flexible wiki that breaks down silos. It allows teams to quickly find the crucial information they need, when and where they need it. Slab gives you more control over how your knowledge is organized. For quick reference, pin important content to the top. Sort posts so that teammates know what to read and when. Slab's WYSIWYG editor makes it easy to use. You already know how to use Slab if you have used Google Docs. Slab allows real-time collaboration, which is unlike other wikis. This means that you can never overwrite work, even if two people click on "Save" simultaneously. Slab's fast, accurate search makes it easy for you to find the answers. It searches across integrations and saves you the hassle of opening dozens of tabs to search in a dozen different places. Slab seamlessly integrates to the tools you use for product development. Refer to other tools in a blog post and you'll instantly see more information without leaving Slab.

Enterprise knowledge management software for better service. AI-powered knowledge management software improves agent-based and self service support. A knowledge-sharing culture will improve customer service. Spread the power and knowledge within your organization. Every member of your company should have access to a central repository that allows them to share and retrieve support information. A multi-channel user experience that is meaningful and engaging. Combining AI-enabled searches, user-friendly interfaces and gamification to deliver the best customer experience. Engage customers by keeping your knowledge bases current and complete. Interactive dashboards provide insight into the health of your knowledge and provide information about knowledge base effectiveness, adoption, and usage.

Traditional knowledge management systems suffer from either too little or too much information. According to IDC, 36% time spent by consultants searching for information is wasted. Many organizations are now struggling to find new ways to empower support staff to solve problems consistently. How can you ensure consistent service and compliance in all the regions you serve? The answer is to equip your support staff with a next generation knowledge solution. Sutherland SmartLeap™, HelpTree was designed with live customer interaction in view. It makes it easy for support staff to create and maintain current knowledge. It seamlessly integrates into enterprise systems, ensuring a simple user experience for both content creators and consumers. It allows for faster content creation with minimal training. You can connect with multiple data sources and use machine learning-based searches. Simple UX & UI for enterprise integration to facilitate richer conversations

The hyper Content & Digital Asset Management Server allows organizations to have complete control over all digital assets. It also automates processes and reduces costs. You can access all rich rich content by easily integrating it into the creative workflows of both internal and external teams. You can ensure process control through collaborative approval. Use Social Media Networks to share the content. To promote and assure the success of rich content, create customized Brand Portals.

Docsie is an award-winning digital documentation and knowledge management platform based in Ontario, Canada. You can access Docsie through a SaaS web application to create & edit documentation from any location. Then, you can publish content to a dynamic knowledge portal that users can access whenever they need information! Docsie offers powerful business-grade features to write & manage product documentation: - Pilot onboarding service w/ portal design support and workforce training - Internal & external knowledge base options - Create multiple workspaces - Portal analytics & feedback with Docsie Vocally - Custom domain on free tier - Markdown compatible - Docsie Editor with rich formatting and content embeds - iFrame - SwaggerAPI import - Built-in and custom document templates - Help center deployment & in-app help sidebar - Share guided tours & create with our builder Chrome extension - Manage multiple versions, languages, and view change history - Webhook support in Mattermost, Slack, and more - Ghost AI language translation (available) & generative AI (in-progress) - Project management with kanban and task creation - RBAC/JWT/SSO for security, user management, and data protection

This is the best place to keep your company and team content. Teamwork Spaces is an intuitive, modern content collaboration space with smart features such as required reading and live widgets. With smart document management software, an intuitive UI, inline comments for collaboration, and required reading to keep everyone involved, you can treat your most important documents as if they were worth reading. It makes it easy to find the right answers. For the way people think naturally, Teamwork Spaces is organized as a book and not as a series of folders. You can ensure that everyone within your company has one place to organize all important documentation.

InfiniteKM, a cloud-based platform that enables consistent, compliant Customer Experiences (CX) at all touchpoints via superior Knowledge Management (KM), is a cloud-based platform. Customers receive the right information at the right moment while creating a compliant business model and operating model that delivers consistent service delivery. Integration into existing technologies (Salesforce Dynamics, SharePoint, etc. The InfiniteKM platform allows governance, risk, compliance, and engagement to easily cascade across the enterprise. This will ensure that your teams are empowered with the right answers and empower them. InfiniteKM is used by top organizations to ensure that their customers and teams receive the correct information across all channels. This helps to improve CX and compliance. The platform is used to improve their ability to deliver exceptional CX by helping them to drive leadership alignment, build team culture and increase employee engagement.

Klutch is for teams who want to work together, organize company information, save time answering repetitive questions, and hire new members. Short, easily copyable answers that will help you avoid repeating yourself to customers. Long-form, important company information that is shared with individuals, teams, and the entire company. Klutch's canned answers can help you share your valuable information with your customers and colleagues. You can make it easier to find what you need with categories, tags and permissions. You can work together in real time on your documents, or leave a comment for others to see later. You can choose from dozens pre-made templates, or you can create your own for you and your coworkers to use. You can share your published pages or drafts with users, groups, or the entire company. You can organize your pages and drafts in designated folders that you can customize so that nothing is lost.

PHPKB is a KNOWLEDGE MANAGEMENT SOFTWARE. IT enables organizations to locate, capture and share information SEAMLESSLY with customers, employees, and other stakeholders. PHPKB knowledge management software improves staff efficiency and customer satisfaction. It offers unique features such as LDAP support and open-source code. There are multiple admin levels. You can also create web-based content, manage documents, and version. This software makes it easy to publish, share, and collaborate on knowledge. PHPKB offers a world-class authoring experience that can be customized to suit the needs of small- to large-scale businesses. It is the fastest and most efficient way to share and manage knowledge base content. It can be used to share knowledge, manage white papers, user manuals and business processes, as well as publish and manage articles, whitepapers, whitepapers, user manuals, FAQs, APIs and other information.

XPERT TECHNOLOGIES, an information technology solutions provider, specializes in delivering complex technology-based system that allow our clients to grow their business in today's competitive market. We provide technologies that allow our customers to use the Internet to improve their business operations, reduce costs, increase operating efficiency, optimize supply chains and generate new revenue opportunities. XPERT TECHNOLOGIES strives to provide a dynamic, entrepreneurial, and innovative work environment that is centered around our corporate values. Trust and respect are built by being honest, fair and transparent in all our interactions. We strive to achieve excellence in all we do, guided by the conviction that there are always opportunities for improvement.

Easy knowledge management for teams. Zoho Wiki is an easy-to-use knowledge management tool that caters to the specific needs of your organization's teams. You can now create and share knowledge effectively. You can create workspaces and pages, assign users, customize the portal, and keep updated all with one tool. A centralized information repository can be created. Each member of the team can create and document ideas. Protect your information. You can set custom permission levels for pages or workspaces. You can change the look and feel of your wiki. You can customize the logos, layouts, and banners of your portal according to your requirements. You can change the look and feel of your wiki. You can customize the logos, layouts, and banners of your portal to meet your needs.

Oracle Knowledge Management delivers consistent, efficient information across all channels. With its superior search capabilities, the solution speeds up issue resolution for agents in call centers and helps customers find the answers that they need to improve customer satisfaction and loyalty. You can speed up the development of information to support customers and call center agents. You can quickly create knowledge articles and other materials using an easy-to use authority tool and rich media support. Easy-to-use, point-and click custom templates allow you to create announcements and news, FAQs, guides and more. To build the best knowledge repository, you should use a wide range of content contributors. Your subject matter experts can view, comment on, or approve updates using a workflow engine that efficiently manages content creation.

The BioXM™, Knowledge Management Environment is a fully customizable enterprise knowledge management system that can be customized to meet your needs for integrated, evidence-based research. The BioXM platform allows for a central inventory of all information that represents an organization's collective knowledge. Individuals may be focused on their own fields of expertise but the entire organization can benefit from this knowledge to make better decisions, and follow more intelligent strategies. The BioXM platform makes it easy to quickly create highly customized solutions that are driven primarily by business and research needs. The knowledge model can adapt to changing information and circumstances. This allows for greater agility in the face change, higher ROI and ultimately more stability.

Yext (NYSE: YEXT) offers a software platform that helps organizations deliver relevant, actionable answers everywhere their customers, employees, and partners look for information. Learn more at yext.com.

As organizations grow, they tend not to document and collect team knowledge in a systematic way. This knowledge can be found in various documents, spreadsheets and legacy wikis. It can also be stored in email threads and chat rooms. AllAnswered is a single platform that allows your team to easily access all the information they need. Mentorship and institutional knowledge are essential to the long-term success for any organization. To ensure that everyone has easy access, you need to tap into the expertise of your top team members. A custom Questions & Answers portal ensures that team knowledge is always available and that no one has to learn everything from scratch. If someone relies on outdated information, an outdated document repository can lead to serious mistakes. If your knowledge base cannot be trusted, it is of little value. AllAnswered provides your organization with a modern Wiki editor, built-in workflow and makes it easy to keep your knowledge base current.

Easy self-service and agent efficiency can be increased by sharing current and relevant knowledge. The SAP Knowledge Central solution from NICE by NICE can streamline support activities and increase customer loyalty by consistently delivering the most current product and service information across multiple channels. You can access your self-service portals, search engines and communities from anywhere. Contextual knowledge support for customer services agents. Reporting built-in to identify key customer behavior and search trends. Integration with SAP Service Cloud allows for fast resolutions. Customer satisfaction can be improved by providing the right information, when and where they are needed. To provide the fastest access possible to the right information, create search-engine optimized content. Reduce contact volume to improve customer service efficiency. Intelligent, contextual knowledge management can help customers resolve their problems faster.

Your mobile, intelligent intranet. You can share and manage knowledge, content, and applications to support teamwork, find information quickly, and collaborate seamlessly across the organization. SharePoint facilitates teamwork by providing dynamic and productive team sites that can be used by every project team, division, and department. Files, data, news and other resources can be shared. To streamline the work of your team, customize your site. You can collaborate securely and effortlessly with your team members, both within and outside of your organization, on PCs, Macs, or mobile devices. Your intranet can help you build cohesion and inform employees. You can increase organizational efficiency by sharing resources and applications on your home sites and portals. Beautiful communication sites can tell your story. Stay in the loop with personalized, targeted news via the web and the SharePoint mobile app. With powerful search and intelligent ways of finding information, you're only a click away.

Most customers today expect that organizations will offer a self-service experience as part of the customer experience. A solid knowledge management system is the key to a positive, highly effective self service experience. Knowledge Management ensures that the content available via self-service channels are well-written and well-organized, and contain the right information delivered to the correct parties at the right time across all channels and touchpoints. A knowledge management system that is optimized can make self-service channels more effective, reduce the time it takes to resolve issues and create a rewarding customer experience. Data analytics can be used to diagnose and address usability in order to improve self-service processes and the customer experience. By redirecting real-time interactions towards relevant sources of information, transactional support costs can be reduced from dollars to pennies.

Keeping up-to-date on industry developments is essential for law and advisory firms in order to grow and maintain client relationships. It can be time-consuming to sort through market intelligence and find actionable insights. It doesn't have it to be. Automated content discovery, analysis, and evaluation will help you maintain your knowledge and expertise. All employees and teams within the organization should have access to current awareness, monitoring, and alerting capabilities. You can now focus on providing the best possible client experience. A well-informed law company is better positioned to drive new business and strengthen relationships. Keep an eye on all areas of interest to your law firm, from clients to prospects to competitors. Search options that are pre-built and designed to make it easy for people to find what they need.

Wisdom allows you to communicate with customers and team members directly, create workgroups, assign tasks, and collaborate like never again - all from one platform. Wisdom's advanced community engagement platform will help you reduce support costs, gain better insight into customer behavior, provide a better experience for customers, and increase your return on investment. Your employees will feel more connected and heard, and they will be able to realize their potential. Wisdom is a paradigm shift in knowledge-sharing. The platform is designed to unify knowledge sharing by giving both external and internal communities the space to share values, find common purpose, and eventually align for the greater good. Connect, without stress and get access to discussion boards and groups with one click, all in one place. Save time and money by centralizing information

Nuclino acts as a collective brain and helps teams bring together all their knowledge, documents, and projects in one place. It's simple, modern, and fast. Over 12,000 companies and teams around the globe trust Nuclino.

harmon.ie allows knowledge workers to easily capture and classify email and documents to SharePoint and Teams from Outlook, where they spend most of their work time. It is easy to find and share important content right from your email client. harmon.ie makes it easy to do the right things, increasing SharePoint adoption and workplace productivity as well as information governance compliance. Thousands of enterprise customers rely on harmon.ie's SharePoint- and Office 365-based user experiences products for email, records management, collaboration, knowledge preservation, and SharePoint adoption. harmon.ie is a Microsoft Partner since 2003 and has won many Microsoft Best App Awards. Our flagship solution eliminates data silos in Office 365 apps by grouping information with Descriptive Labels. harmon.ie SmartAssistant allows organizations to bring together all their information so that employees can concentrate on work.

Keep your employees connected and informed with a central hub for all of your information. Engage your workforce and unleash their full potential with Cognitive Empowerment. Our AI-driven solutions go above and beyond traditional communication methods by adapting intuitively to individual preferences and learn patterns. Foster continuous learning by boosting engagement and morale and cultivating an environment where cognitive empowerment drives growth and innovation. Streamline document management processes using our Intelligent Document Nexus. Say goodbye to information silos, and hello to an AI-powered platform which categorizes documents and organizes them effortlessly. AIX Hub puts relevant information at your fingertips, whether it's through seamless retrieval or collaborative editing. Boost your team's efficiency, reduce redundant work, and transform how they interact with and access critical documents.

Confluence by Atlassian, a leading content collaboration tool for modern teams, is Confluence. It allows teams to collaborate, create, and share projects in one place. They can also easily publish and access company information and capture, store, and grow their knowledge. Confluence can also be used on mobile devices, allowing teams to track and give feedback, and keep in touch regardless of where they are.

Phrontex is a web-based application that allows organizations to manage their corporate knowledge, including policies, procedures and other documentation. Phrontex is used by organizations of all sizes and types. - To establish a reliable and integrated corporate governance system. - To show compliance with legal requirements and management systems standards. Directors and executives should feel confident that the organization is meeting its obligations.

The World's Most Powerful Workplace & Document Collaboration Platform. Built for individuals and teams to collaborate and organize all their work from any location. You can quickly create dynamic notes, documents and wikis. All your work can be organized in one place. Bit is a great tool for smart notes, research and client deliverables. You can collaborate with clients, students, partners, and your team from anywhere. You can use guest access to invite clients, partners, and contractors into your organization. You can use bit scales to connect your entire organization, no matter where they are located. All your company knowledge, across all departments, projects, teams, and clients, can be kept in one central hub.

eXo Platform is an open-source digital workplace for growing teams and enterprises. Flexible and feature-rich, eXo Platform covers a wide variety of features from knowledge, document and content management to social engagement and project/task collaboration integrated within one holistic solution. With eXo Platform, companies can connect, engage and reward their employees, customers, and partners with its social, engagement and gamification capabilities.

Hyperwave is your partner in secure and efficient information processing within your company. Let data and knowledge flow freely to help you reach your goals. Hyperwave offers many features and potential applications. Learn more. We offer individual advice on how to successfully implement the software in your company. Get direct insight into the software's use. Over the past 20 years, we have shaped information and data management. We are the pioneers of information age. We don't stop there. We are constantly innovating our products and ourselves. Our products are designed to help individuals and companies achieve greater success through the targeted use of information, data, and other tools.

The Epazz Web Portal provides access to information and resources for users. This portal allows users to log in to their intranet system. Each user can log into the portal and customize it with their own organization, graphics, colors, layout, and layout. The Web Portal Component allows companies to create a home page for their business and give them access to communication tools and collaboration options. Our portal software is streamlined and can be integrated into your corporate intranet. What are the benefits of the BoxOS portal component Epazz allows communication between you and your employees so that collaboration can be easy and effective. Your web portal allows you to access your company's online community. It improves communication and collaboration for complex organizations. It improves communication and productivity. Live chats allow for communication between coworkers from anywhere.

Quip accelerates sales in real-time. Reimagine your sales processes using embedded documents, Salesforce data and built-in collaborative features. Quip allows Salesforce customers to easily transform processes such as Account Planning, Mutual Close Plans and Qualification Notes. Standardize, automate and embed real-time collaborative documents within Salesforce records. Quip documents allow you to consolidate your team's communication and work in one place. Use spreadsheets to provide context to data that your team will need to make critical decisions. Streamline your workflow by integrating team chat into each document and spreadsheet. You can also create team chat rooms or use 1:1 messaging.

Altiar allows users to quickly connect with the information they require, allowing organizations to improve their performance and compete in a global marketplace. Altiar Enterprise provides powerful tools to help users find content and is a powerful tool to share knowledge within organizations. Altiar Enterprise transforms your data into a simplified portal that is on-brand. Altiar Enterprise is easy to manage without any specialist knowledge. From uploading content to managing users and users, changes can be made quickly and easily. Altiar Enterprise supports seamless integration into any business with its single sign-on support, configurable security settings and comprehensive single sign-on support. Altiar Enterprise can connect to the providers you already know, making it easy for you to catalog and publish content from other sources.

Empower your team by providing structured channels. Find answers to your questions all in one place. Automatically map and find experts within your company. Earn badges and rewards. SylloTips is an integrated knowledge-sharing tool that uses artificial intelligence to maximize the dissemination of skills and information among employees. It revolutionizes the management of knowledge by integrating tacit knowledge from users with structured data from your company through its intuitive channel structure. SylloTips is a platform that allows companies and institutions share knowledge and expertise with their members. It is an innovative software that allows users to access a central repository of information and to contribute to it. Users can ask questions, search for relevant information, and receive answers based on the platform's collective wisdom.

Smarter knowledge management results in better customer experiences and more efficient call center operations. Customers and prospects can be met at the beginning of their journey via the Internet. Customers will feel like experts when they can find answers on their own via any channel and at any time. Customers who contact you will find it easier to reach you with expert knowledge and crucial insights. Smart knowledge management with NICE CXone Expert makes it easy for consumers to find the right self-service answers. Expert is part of the CXone cloud native platform and optimizes your organization’s content to improve customer journeys. Expert starts at Internet search and extends across web pages, bots and digital channels. Your customers will be empowered with the most relevant content to help them succeed in self-service. They will also receive faster, more accurate and reliable agent-assisted answers that are less time-consuming than calls and transfers.

Is your company maximizing the benefits of your collective intelligence? Many organizations have huge amounts of Collective Intelligence that is not being properly utilized. Your content should reach employees in context. People prefer to search the internet over searching in the intranet. Collokia Context doesn't require users to change their search habits. They can continue to search outside but will be presented with relevant internal content. Collokia agents can be integrated with your knowledge workers' tools and act as a co-pilot, connecting them to information, resources, or people when they need it. Our products can be seamlessly integrated into your knowledge management system, authentication. Any other enterprise solution that is currently in use within your company. Collaboration is essential to increase creativity and productivity. The problem is how do we know who to collaborate with? Who is interested in the same topics?

Knowledge is power. It is powerful to use it. Support teams are the best at solving customer problems and know the best ways to do it. A knowledge base is an essential part of any company's customer service strategy. It provides information such as frequently asked questions, product details, policies, etc. and empowers customers, agents, and other users. Zendesk Guide, which integrates seamlessly with Zendesk Support is a smart knowledge database. It was designed to help you and your team improve and keep your content current, and then serve it to customers before they can say "FAQ".

Talisma Knowledgebase empowers customer service staff by giving them instant access to critical information at the heart your operations. This will reduce operational costs, improve business efficiency, and grow your business. Talisma Knowledgebase allows service and support teams to continuously capture, create, refine and refine knowledge solutions as part their daily workflow. Once solutions are approved and uploaded to the knowledgebase they are immediately available for sharing across functional areas and multiple channels including email, chat, phone, and the Web. Users can easily tailor content delivery for different audiences by using content rules and branded templates for knowledge articles.

Sakhr's Knowledge Management suite, ArabDox, allows you to classify, organize, index, store, and retrieve documents in Arabic, English, and French. Sakhr's Knowledge Management solutions were tested in Intel labs. They supported over 12,000 users, a repository of 10,000,000 documents, and full integration with Microsoft. ArabDox is used by government agencies and organizations that have to manage large volumes of paper documents and archiving needs. Arab Bank for Economic Development and the Qatar Embassy in America are just a few of the customers.

You can instantly access your organization's knowledge resources, find information on Slack and tap into previous conversations. Pragma organizes and reveals organizational knowledge that is otherwise hidden on multiple platforms or scattered. It makes it easy to access it whenever you need it. Chat with your Data allows you to get instant answers with our Chat feature. You can access your organization's knowledge resources, find information on Slack and tap into previous client conversations to gain valuable insights. Access to verified responses, and the continual enabling of new updates and processes, will help you facilitate learning and fuel best practices in business. Identify outdated or missing information and create updated knowledge. Subject matter experts are invited to provide input, approve and improve.

The fully customizable parameters allow for application in any sector, for any type or knowledge verification or polling requirements. What makes soLearn unique from other eLearning products? SoLearn is a hosted system that follows the SaaS model (Software as a Service). SoLearn is equally effective on a mobile phone as it is on a large-screen. Contact us today to discuss soLearn. Allows for widespread application throughout your organization without requiring a large training investment. Effective performance management tool - data analysis can be used to guide employee performance and support organizational objectives. As more people access applications and web content via their phone or tablet, soLearn must work as well as it does on a large screen.

Use a private ChatGPT support platform to maximize the potential of your content. Korra revolutionizes how customers access support. It uses advanced NLP to understand complicated queries and delivers context-aware results that are sourced exclusively from your content. Customers can expect accurate answers that are highlighted or time-stamped in the results. Experience a more intelligent, efficient, and constantly improving AI knowledgebase that keeps up with the ever-changing needs of your organization. Create your automated, confidential AI Knowledge Base in seconds. Korra can handle all file types including video and learns only from the files you share. Create, brand and launch your AI Chat Support experience in seconds. Korra can be accessed from any device and at any time with 3 powerful deployment options. Search results are displayed in a traditional knowledge base style with a dedicated URL for support.