Best HiHub Alternatives in 2025

Find the top alternatives to HiHub currently available. Compare ratings, reviews, pricing, and features of HiHub alternatives in 2025. Slashdot lists the best HiHub alternatives on the market that offer competing products that are similar to HiHub. Sort through HiHub alternatives below to make the best choice for your needs

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    Axero Reviews
    Top Pick

    Axero Solutions

    151 Ratings
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    Hundreds of companies and millions of employees use Axero’s intranet software to communicate, collaborate, manage tasks and events, organize content, and develop their company culture.
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    YouTestMe Reviews
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    A web-based enterprise application for multi-lingual examination, training, survey & certification with an extensive reporting module. As a highly secured system that can be accessed both on cloud or on-premise, YouTestMe is the best choice for government, business & education institutions. Various possibilities for customization and integrations via API, and many useful add-ons such as E-commerce, Single Sign-On, Remote Proctoring, etc. YouTestMe harnesses cutting-edge AI technologies to empower users to effortlessly create tests and training courses from both proprietary and globally available resources. In just three simple steps, YouTestMe can generate a comprehensive training course and test using professional resources, streamlining the process to save you both time and money. Additionally, our dedicated team of professionals is at your service, offering comprehensive test administration, live proctoring, and exam delivery services, available around the clock, every day of the year. Whether you're already utilizing a testing program, just beginning, or operating a testing center without the necessary software and service support, our solutions are here to cater to your requirements.
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    Learn Amp Reviews
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    Learn Amp is the complete People Development Hub. Weaving together learning, community, and talent development to power performance. Enabling modern companies to balance people-led and company-led learning, and align individual progression with collective goals. Technology on its own is not a silver bullet. Get software with a service (SwaS) through our expert coaching and advisory services. Our consultative approach has led to a 96% retention rate of happy customers. Speak to us to find out more and join future-thinking organizations like Metro Bank, GAIL's Bakery and Specsavers in consolidating and replacing their tech stack with Learn Amp.
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    PeopleForce Reviews
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    PeopleForce can help you create a high-performance culture within your company. To simplify your HR processes, use an end-to–end cloud system that can be used by all employees and candidates. You can use powerful functionality to manage personnel and effectiveness. The PeoplePerform module allows you to monitor and set OKR goals, have 1-on-1 meetings with employees, and save all information. The Performance Review assesses the potential, productivity, and competencies of employees using 360 and 180 degree feedback. PeopleForce is not just for the team, but also for the candidates. You can guide them through the vacancy process, before they sign the offer. If necessary, you can also use an eSign to sign the offer. Then, set up easy onboarding from the system, where notes, lessons, and files for newbees will be stored. You can streamline your HR processes and make it easier to adapt your personnel using different databases, the HR calendar, and the Leave management service.
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    NICE CXone Mpower Reviews
    NICE CXone Mpower is an AI-powered customer service automation platform that integrates workflows, agents, and knowledge into a cohesive, scalable system. It allows businesses to create and manage seamless end-to-end workflows, enhancing collaboration between customer support teams and back-office operations. The platform leverages AI-driven virtual agents and copilots to boost efficiency by utilizing historical interaction data for smarter automation and improved agent performance. By consolidating data, AI models, and knowledge into a unified framework, CXone Mpower delivers secure, intelligent, and personalized customer interactions that drive operational excellence.
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    LiveAgent Reviews
    Top Pick

    LiveAgent

    Quality Unit

    $15.00/month/user
    147 Ratings
    LiveAgent is the best-rated and most highly reviewed help desk software for SMBs in 2024. LiveAgent boasts the fastest chat widget and is used by over 150M people worldwide. LiveAgent is a web-based, fully-featured live chat and helpdesk system. LiveAgent leverages the power and flexibility of a universal email, live chat, built in call center, and a robust customer portal. LiveAgent offers over 175+ useful features, including advanced automation features, rules and tags, as well as 195+ integrations. Join companies such as BMW, Yamaha, Huawei, and Oxford University to provide world-class customer services. No credit card needed. Start your 1-month free trial today.
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    Brilliant Assessments Reviews
    Brilliant Assessments allows business users to create highly automated, sophisticated assessments for individuals, groups, and teams of any size. The software comes with a MS Word Addin and beautiful Word templates. This allows you to create high-quality detailed feedback and group reports without any IT assistance. All scoring, rating, benchmarking and other functions can be automated and can be multidimensional to meet even the most complicated requirements. There is no one formula to create and maintain! Charts can be bar, column or donut, gauge, line or bar on bar, spider, area, polar or pie charts. These charts are easy to add and customize with the merge manager. Reports on cohort (group) can be used to report on any combination or responses, one respondent’s responses over time and team reports, as well as 360s.
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    Document360 Reviews
    Top Pick
    Document360 is a smart Knowledge base platform. With powerful AI features and advanced tools, it helps businesses create, manage, and share high-quality documentation for diverse use cases. Use Cases Knowledge Base for Customers and Teams Create a centralized knowledge hub with AI-powered search and auto-tagging to ensure quick answers and improved team productivity. Analytics help identify gaps and optimize content. IT Documentation (Including API Docs) Streamline technical documentation with markdown support, version control, and features for developers like code snippet embedding. AI ensures content is always accurate and relevant. Standard Operating Procedures (SOPs) Maintain consistent processes across teams with a central repository for SOPs. AI-driven categorization and content suggestions make creation and updates simple. User Manuals Design professional manuals with customization options, AI summarization, and localization tools to cater to diverse user needs.
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    Spark Chart Reviews
    Top Pick
    Software for business leaders and consultants! You can create and deploy any type or professional survey. Engage employees and teams in order to get their feedback and improve performance. Find out what customers have to say and share it with others. NPS can be used to measure customer loyalty to a brand, company, product, or service. 360-degree feedback is used to assess how leaders are perceived, identify their strengths and determine their development needs. Listen to others, brainstorm and come up with new ideas. To gain a deeper understanding about markets and potential customers, conduct research. Survey experts are available 24 hours a day to provide advice and support.
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    QuickSchools Reviews

    QuickSchools

    QuickSchools.com

    $0.99/month/user
    QuickSchools - Online Student Information System - This SIS is robust and easy to use for schools of any size. We have everything you need to manage your day-to-day operations, from admissions to graduation, including tracking student and teacher information. Need a Master Scheduler Software? Try Orchestra by QuickSchools today! Save time with our easy-to-build master scheduler. Click on the 'SCHEDULE A DEMO' button to visit the Orchestra by QuickSchools website.
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    Toggl Hire Reviews

    Toggl Hire

    Toggl Hire

    $17/month/3 active jobs
    At Toggl Hire, we trust in skills. Toggl Hire helps you hire the right person for the job by assisting you in answering questions that matter: "Is this person's skillset the best for the job?" and "Are they the best fit for our culture?". Our full-funnel skill assessment platform gives recruiters incredible insight into candidates' job-specific skills and culture fit by combining powerful ATS capabilities with laser-focused skills testing in one place. Pick from our job library of 150+ ready-made job templates to start in seconds. Create a role-specific assessment flow that addresses all stages of your hiring pipeline. Stack skills tests, video intros, homework assignments, and interview notes under one job. Looking for something specific? Create a custom test from 15,000+ double-vetted questions mapped out to any skill. Then, let Toggl Hire do all the work for you with automated screening. 1000+ of SMBs, remote companies, and digital teams ditch resume screening and hire leaner, fairer, and 3x faster with Toggl Hire. Sign up free, today.
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    Thomas International Reviews

    Thomas International

    Thomas International

    $2500.00/one-time
    The Thomas talent assessment platform combines the power of machine learning and psychology. You can make smarter hiring and development decisions and predict which candidates will succeed in a job and for your company. LinkedIn profiles and CVs can't tell you the true potential of a candidate. Gut feeling is not enough. Thomas Talent Assessment Platform is the missing piece. It helps you understand the personality, aptitude and behavior of your ideal candidate. You can quickly create candidate profiles based on the role and your ideal traits. Star ratings can be used to reduce unconscious bias, predict performance, and allow you to compare candidates side by side. With tailored onboarding guidance, you can give new hires the right start.
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    VirtlX Reviews

    VirtlX

    VirtlX

    $9.00 per month
    VirtlX, a SaaS solution that can be customized to support multi-industry business performance is available to all businesses. VirtlX provides a strong ROI and quantifiable deliverables & insight to help in decision-making towards a people-centric and successful business. A simple approach to employee and customer sentiment, as well as in-house training. Flexible commitment terms and cost-effective subscription model. To be successful in marketing, a company must understand customer engagement, feedback, experience, and loyalty patterns. VirtlX is a time-saving and cost-effective method that allows marketing personnel to gather these data points in real time and present this data in clear graphical formats. It has been proven that revenue growth is correlated with the Net Promoter Score (NPS), or Net Promoter Score (NPS). It is widely used by Fortune 500 companies as well as other organizations.
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    RPNow Reviews
    RPNow is a cloud-based online proctoring solution that enhances accessibility for online testing while integrating smoothly with various test delivery systems, making assessments both scalable and efficient. It supports the entire assessment process, from the initial creation of exams to the final review of results, allowing users to easily set up and register proctored exams. The platform eliminates the hassle of manual data entry, as it automatically syncs with your Learning Management System (LMS) to populate exam details such as passwords and dates through LTI integration. Users can customize and manage exam security dynamically, tailoring settings to meet specific exam policies as needed. By providing seamless integration with multiple systems, RPNow ensures a cohesive experience for faculty and learners alike, allowing educators to oversee all proctoring settings directly within their LMS. Additionally, RPNow enhances the test-taking experience for students by offering a self-service model that guarantees secure online examination delivery and effective identity verification. With these features, RPNow not only simplifies the proctoring process but also promotes a more efficient testing environment that benefits both instructors and students.
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    Comparative Agility Reviews

    Comparative Agility

    Comparative Agility

    $499 per year
    Comparative Agility stands as the foremost agility assessment tool globally, empowering organizations to enhance their continuous improvement initiatives at various levels through valuable insights and practical feedback. Established in June 2007 through a partnership between Mike Cohn and Kenny Rubin, it was originally conceived as a means for agile assessment. Over the past ten years, it has evolved from a simple agile assessment tool into a comprehensive cloud-based business analytics platform that significantly enhances the visualization and analysis of progress at the team, program, departmental, or organizational levels. By identifying critical areas for improvement and facilitating transformative changes, organizations can steadily refine their operations using this all-encompassing continuous improvement platform. Additionally, Comparative Agility offers users the capability to effortlessly create professional surveys in just a matter of minutes, further enhancing its utility in promoting agile practices. Ultimately, this tool not only supports immediate assessment but also fosters long-term organizational growth and adaptability.
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    HR-Meter Reviews

    HR-Meter

    HR-Meter

    $50 one-time payment
    The practice of 360° Feedback has become increasingly prevalent in today’s workplace. An effectively designed and methodologically sound feedback system not only enhances individual employee growth in their respective roles but also contributes to a collective advancement towards the aspirational leadership culture of the organization. For projects to succeed, they must start with thoughtfully crafted questionnaires and tools that align with the company’s strategic goals. HR-Meter stands at the forefront of delivering cutting-edge solutions in Human Resource Management. Our commitment lies in ensuring the ongoing success of your organization and empowering employees to shift towards a culture characterized by innovation. We offer a comprehensive suite of services, including analysis, surveys, and the provision of valuable insights. Through this framework, we cultivate exceptional leaders who drive organizational excellence. Investing in the development of leaders is among the most impactful strategies for securing your company’s future and adapting to the evolving work landscape, as these leaders are well-versed in the organization’s vision. Ultimately, such investments pave the way for a more resilient and adaptable workforce.
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    FuzeDigital Reviews

    FuzeDigital

    FuzeDigital

    $500 per month
    FuzeDigital, located in Seattle, Washington, offers a versatile cloud-based software solution that enables staff, customers, members, partners, and other key stakeholders to receive consistent, insightful, accurate, and timely answers while also facilitating feedback across multiple channels on any device. Our innovative knowledge sharing and support platform features various modules, including Self Service, Assisted Support, Feedback Management, Online Community, Gamification, e-Commerce Integration, and more, allowing for tailored support for all stakeholders through a single, cohesive, and highly customizable solution. Users can choose to pay only for the features they need and can host the software on our servers, platforms like Amazon's AWS, or their own infrastructure. Elevate your support capabilities, as providing consistent, precise, and prompt assistance around the clock on all channels and devices has become essential for maintaining competitiveness in today’s market. Recent research indicates that over 75% of users expect this level of service, with many accessing it via their smartphones, underscoring the importance of meeting these demands. By leveraging our platform, businesses can ensure they not only meet but exceed customer expectations.
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    SAP Knowledge Central Reviews
    Enhance the productivity of agents and facilitate seamless self-service options by collecting and disseminating pertinent, current information. By utilizing the SAP Knowledge Central solution from NICE, organizations can optimize support operations and boost customer loyalty through consistent delivery of the latest product and service updates across various platforms. Self-service capabilities can be conveniently accessed via portals, search engines, community forums, and additional channels. Customer service representatives benefit from contextual knowledge support, which aids in delivering efficient service. The solution also features integrated reporting tools that help pinpoint significant customer behaviors and search patterns. With seamless integration into SAP Service Cloud, businesses can achieve rapid resolutions to customer inquiries. By ensuring that clients receive the appropriate information at the right time and place, overall customer satisfaction can be significantly enhanced. Furthermore, creating content that is optimized for search engines will enable the quickest access to vital information. By effectively decreasing contact volumes, customer service efficiency can be markedly improved, ultimately allowing for quicker resolution of customer issues through smart, contextual knowledge management. This approach not only addresses immediate concerns but also fosters long-term customer relationships.
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    Bitrix24 Reviews
    Top Pick
    Replace multiple services and apps for your business with a single ecosystem. Bitrix24: Discover the tools. You have at your disposal the Activity Stream, Group Chat, Calendars, Workgroups, and other collaboration tools. Bitrix24 will help you plan and execute projects on time, every time. Available online and on premise with open-source code access. Collaboration task management for large and small teams. Time tracking, templates, reminders and reporting, as well as task dependencies, are all available. The most popular free CRM in the world by number of companies (12 million and growing). Real-time assistance tools that make customers happy and keep them coming back to buy your products or services. Anyone can create stunning websites, landing pages, and online shops without having to write a single line code. Includes free domain name and hosting. Bitrix24 can be run on your own server.
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    InstantKB.NET Reviews
    InstantKB is an effective and user-friendly help desk solution aimed at assisting busy organizations in enhancing, streamlining, and providing exceptional customer support. It enables businesses to deliver outstanding service swiftly and effortlessly across various support channels. By consolidating all incoming inquiries from email, website, live chat, telephone, Facebook, and Twitter, InstantKB offers a unified view of support requests, empowering agents to assist customers promptly. As customers create new support tickets, the system suggests relevant answers from your knowledge base, which helps to decrease incoming inquiries. Furthermore, customers can swiftly locate answers by typing across all available knowledge base articles, file attachments, and user comments. We collaborate closely with each client to customize InstantKB, ensuring it perfectly aligns with your current website or corporate branding. Upon purchasing an InstantKB on-premise or cloud license, we will reach out to discuss how we can assist you in optimizing your design for a seamless integration. This personalized approach helps ensure that your customer support experience is as effective as possible.
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    Custom Insight Reviews
    When preparing to implement an employee engagement survey, consider addressing the topics outlined in the examples below. The following sample questions are reflective of those found in the Focal ORG engagement survey. An effective employee engagement survey should encompass various themes, similar to those presented here. Typically, thorough questionnaires contain around 50 to 60 rating items, often utilizing a 5-point scale, alongside several open-ended questions designed to capture employees' insights, viewpoints, and recommendations. Conversely, shorter surveys, which include fewer than 20 questions, may not adequately uncover particular issues within the organization. While these brief surveys can effectively gauge overall employee engagement and satisfaction, they often leave organizations with more inquiries than resolutions regarding the factors influencing employee engagement or disengagement. Thus, investing time in crafting a detailed survey may yield more actionable insights for improvement.
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    Questback Reviews
    A survey platform that combines 20 years of experience to help you make better decisions. Your customers' and employees' insights can make your company smarter. Annual engagement surveys, talent management with more. NPS-tracker, sales pulse and customer journey are tools that can help you develop your product or team. Access to panels, templates and the knowledge to make your market speak. Create beautiful surveys that are consistent with your brand. There are more than 35 tested and ready-made templates. You can choose from a variety of question types. You can distribute your survey via email or QR-code, link, SMS, or link. Our API allows you to trigger sendouts from other systems. Our proven methods ensure a high response rate. You can customize the way you present your data, and export it to excel, ppt or another format. To turn insight into action, share live reports with colleagues. You can either use our default reports or create your own custom reports.
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    NEOGOV Reviews
    NEOGOV serves over 6,000 organizations and is the most trusted provider of a comprehensive solution for human capital management in the public sector. Designed for government agencies and higher education institutions only, NEOGOV's three integrated modules Recruit, Develop and Manage support the unique needs and automate the entire employee lifecycle.
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    ExcelSeed Review Reviews
    The way we approach Performance Reviews and 360° Degree Feedback has been transformed! We provide a comprehensive solution tailored to meet all your employee assessment requirements! Discover valuable insights into your team, boost employee engagement, and achieve improved outcomes! Our cloud-based software is designed to facilitate both conventional project management and construction administration tasks. Experience the unrivaled capabilities of the leading Project Management software available today at no cost. Additionally, our platform ensures a seamless user experience that enhances productivity and collaboration across various projects.
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    Press'nXPress Reviews
    Press’nXPress is a journey-based experience management platform that helps companies deliver a first-class customer experience by monitoring customer satisfaction in real-time. The Press’nXPress cloud platform enables companies to capture customer feedback through the modern and complex customer journey and everywhere the customer is, including physical, digital, social, and voice channels. Ask the right questions at the right time in point of service such as website, checkout, cashier, exit, cafeteria, lobby, gym, post-transaction, or after-call. Utilize omni-channel feedback collectors: Kiosk, Website, SMS, Email, QR, IVR, App, Business online review. The Press’nXPress powerful artificial intelligence (AI) and machine learning (ML) engine operate fully automated to dig deeper into customer journeys and detects experience gaps. With ready to use CX Insights Dashboard explore action-oriented insights overall touchpoints and in real-time to optimize customer experiences.
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    TalentGuard Reviews

    TalentGuard

    TalentGuard

    $3.00/month/user
    TalentGuard stands out as a premier provider of competency-focused talent management software on a global scale. Offered as a Software-as-a-Service (SaaS) solution, TalentGuard's suite is designed to enhance employee engagement and retention through its enterprise-level functionalities. This cloud-integrated platform allows organizations to streamline various processes such as performance management, 360-degree feedback, succession planning, career development, certification tracking, and individual development planning, among others. Furthermore, it integrates effortlessly with essential applications like human resource management systems (HRMS), applicant tracking systems, compensation management tools, and learning management systems (LMS), thereby providing a comprehensive solution for talent management needs. With its robust features, TalentGuard empowers businesses to cultivate a thriving workforce.
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    ComAround Knowledge Reviews
    ComAround Knowledge is a KCS-v5 certified knowledge management and self service software that captures and structures knowledge and then shares it throughout the support flow. ComAround Knowledge, a trusted knowledge management specialist and self-service software developer, transforms the way organizations provide support to increase productivity, reduce costs, improve customer satisfaction and increase revenue streams.
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    BetterDocs Reviews
    BetterDocs, a comprehensive documentation plugin and knowledge base for WordPress is designed to improve the user experience and reduce support requests. This plugin allows users create and organize documentation in a visually pleasing manner, making it easy for visitors to find the information they need. BetterDocs has a self-service option that allows users to find answers quickly and reduces the need for support staff. BetterDocs's ready-made templates are a notable feature. They allow for rapid and effective creations of WordPress documentation websites. The plugin offers extensive customization options that allow users to easily adjust the layout of their site to suit their brand's needs and style. BetterDocs allows you to manage documentation in a more streamlined, visually appealing way.
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    Cocoom Reviews
    Cocoom serves as an innovative visual knowledge-sharing platform designed to enhance collaboration and communication within teams. It acts as a valuable resource to foster improved support and interaction among various groups! Thanks to our extensive template library and user-friendly editor, you can start producing high-quality knowledge right away without any prior training. By minimizing friction and misunderstandings, Cocoom bridges the gaps that often arise when transitioning between teams, projects, or departments. Sharing visual information becomes streamlined, promoting better cooperation and synergy. Furthermore, Cocoom equips support services with a comprehensive, efficient, and current repository of information accessible to all employees. This ensures that every individual and team can easily access the visual knowledge they require, thereby simplifying and elevating the role of support services in the organization. With Cocoom, the flow of information is not just enhanced; it becomes a cornerstone of effective teamwork.
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    PTC SKD Reviews
    Service-oriented companies often suffer from disorganized and inefficient issue diagnostics, leading to unnecessary technician visits, excessive returns of parts, and a significant occurrence of "no fault found." The PTC Service Knowledge and Diagnostics solution offers a sophisticated approach with connected interactive diagnostics that not only automates the identification of issues but also facilitates remote diagnostics for smart, connected products (SCP) through an advanced knowledge base system. Stay informed about the latest developments from PTC and discover the innovative releases and future vision of Service Knowledge and Diagnostics (SKD). By implementing PTC's solutions, the automotive sector has seen a notable increase in service call and dispatch avoidance, exceeding 20 percent. Moreover, resolution times have improved dramatically, with reductions ranging from 20 to 75 percent, while enabling the instant sharing of innovative solutions. Additionally, diagnostic steps per call have been decreased by 40 percent, leading to lower service and warranty costs and significantly enhancing equipment uptime. These advancements underscore the transformative impact of employing PTC's diagnostic tools in service delivery.
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    Cleverly.ai Reviews
    Cleverly acts as your ultimate assistant, streamlining real-time triage and facilitating intelligent automation while also managing your knowledge base to enhance customer self-service interactions. It adeptly classifies, prioritizes, and directs tickets based on customer intent, utilizing precise categorization across more than 100 labels, achieving an impressive ticket classification accuracy of over 90%. This system enables classification in one language while effectively extending its capabilities across more than 12 other languages. Additionally, it ensures that your repository of internal procedures, macros, and FAQs is consistently updated, comprehensive, and reliable, while also proactively identifying knowledge gaps to maximize knowledge coverage rates. By automating responses to frequently asked questions, it significantly reduces manual workload, achieving deflection rates between 20% and 60%. Furthermore, it boosts agent productivity by delivering the most relevant information exactly when needed, with a noteworthy 20% deflection rate that requires minimal setup thanks to its AI-driven and pre-trained models. Moreover, Cleverly offers seamless integration with your existing help-desk or CRM systems, along with dynamic forms designed to gather essential information in advance. This holistic approach ensures a more efficient workflow and enhances overall customer satisfaction.
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    Evalinator Reviews

    Evalinator

    Evalinator

    $6.95 per month
    Foster systematic growth and build trusted relationships by employing consultative sales strategies. Together with your clients, you can evaluate the present situation across multiple dimensions, collaborate toward a shared vision, and effectively illustrate the value gained over time. This approach is particularly beneficial for coaches, consultants, marketing professionals, account managers, and sales teams. A significant obstacle to gaining commitment is the lack of a clear vision regarding necessary improvements. Evalinator’s benchmarking and analytical tools help unify interested stakeholders around a shared understanding, facilitating impactful discussions. Whether you're developing your own strategic plans or collaborating with a client, it's essential to create a cooperative action plan that aligns with the desired vision. Evalinator’s goal-setting and progress tracking features not only make advancements enjoyable but also imbue them with purpose. By leveraging these tools, you can enhance accountability and ensure that everyone involved remains aligned and motivated throughout the process.
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    Gist Reviews
    All the tools you need for a successful online company. All-in-one software that is easy to use for chat bots, email marketing and marketing automation. Gist's all in one platform means you don't have to purchase multiple subscriptions. Your team won't have to switch between multiple tools in order to understand your customers. Chatbots, forms, and automated meeting scheduling allow you to automatically qualify more leads and close more deals. Complete email marketing campaigns can be scaled to grow traffic, convert more visitors, retain customers, and increase conversions. Customers can be assisted in real time with an automated, collaborative inbox and self-service support. You can replace 8+ tools and keep all your products, customers, emails subscribers, and data in one location.
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    HireQuotient Reviews
    Chatbot-powered skill assessments based on real work situations. Candidates are asked structured questions and then rated. Get insight into each candidate's business skills and job-specific abilities. Strategy and management consultants excel at applying problem-solving skills and critical thinking skills to a variety of business problems. We reimagine the traditional case interview for you in the metaverse. This allows you to run large recruitment campaigns without spending hundreds of hours on interviews. We screen candidates for essential skills to ensure that you don't waste another interview. Management associates will not need to have specific functional skills for a particular job. They will need to be able to adapt to other roles within the organization. These skills are tested by senior management consultants, so candidates can showcase their talents.
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    eGain Knowledge+AI Reviews
    eGain Knowledge+AI™ stands out as a leading, award-winning knowledge management platform designed to enhance customer service quality by empowering agents with essential knowledge, thereby boosting their productivity to match that of top performers. It offers various methods for agents and users to access a comprehensive knowledge base, which facilitates quick, reliable, and uniform responses. By utilizing Artificial Intelligence (AI), intelligent knowledge management systems can effectively address customer inquiries, streamline processes, and support decision-making, creating a favorable outcome for customers, agents, and businesses alike. This customer service knowledge software integrates multiple tools, including content management systems (CMS), search functionalities, AI capabilities, workflow management, and knowledge analytics, all within a single platform. Implementing the right knowledge management software not only equips you with necessary tools but also ensures customers receive timely and accurate answers when they need them most, ultimately fostering greater customer satisfaction and loyalty.
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    ServiceNow Knowledge Management Reviews
    Enhance self-service utilization for both customers and employees while improving agent efficiency through the application of contextual knowledge powered by machine learning. By integrating with the Service Portal, users can access a wealth of knowledge, enabling them to search, browse, and read articles conveniently from their desktops or mobile devices. Additionally, leveraging insights into knowledge demand can enhance self-service capabilities and expedite case resolutions by automatically detecting and illustrating knowledge deficiencies, subsequently assigning these gaps to authors for prompt resolution. Furthermore, fostering in-context knowledge generation allows agents and employees to create relevant knowledge articles during their ongoing work processes, such as managing cases or incidents. This approach not only increases the relevance of knowledge but also utilizes machine learning to systematically identify and visualize knowledge gaps for effective assignment. Ultimately, this comprehensive strategy aims to streamline information access and improve overall service efficiency.
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    CourseKey Reviews
    CourseKey provides a comprehensive set of advanced software solutions designed to enhance the effectiveness of vocational workforces globally. Tailored for premier career and technical colleges, our platform boosts student engagement, ensures regulatory compliance, and promotes academic achievement. By significantly reducing the time vocational schools spend on manual data entry, CourseKey allows staff to concentrate more on fostering student success and proactively addressing issues that could lead to unplanned withdrawals. Discover the potential time savings for your institution with our efficiency calculator, and evaluate the financial impact of automatic drops using our retention tool. Our platform simplifies and streamlines the process of collecting student attendance, whether based on credit hours or clock hours, and supports both synchronous and asynchronous learning environments. Instructors are empowered to assess students digitally, distribute activities, surveys, quizzes, and tests, and monitor essential student activities all through their personal devices, ultimately enhancing the educational experience.
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    Ūsked Reviews
    Ūsked is an hourly-based scheduling and logistics software. Ūsked, an end-to-end service provider platform and client management platform, is designed to streamline the process of managing service requests, so your business runs smoothly. Our strategic partners include language interpreting agencies, higher education institutions, and any other organization that is responsible for the coordination of services. The Ūsked app gives service providers and customers the ability to create, manage, and view their upcoming appointments. The app is efficient and transparent and enhances the service provider and client experience.
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    Sabio Virtual Reviews

    Sabio Virtual

    Audisys Informatica

    R$50/month
    Fully Cloud System for Help Desk Management & Knowledge Base. Different charts and reports are available, broken down by tickets, customers, technicians, and so on. It also offers API for integration with other systems. This includes self-service portal, multiword search, chat, and fast closing of services.
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    CORE CompMS Reviews

    CORE CompMS

    CORE Higher Education Group

    Enhance the efficiency of your data management, organization, and accountability by utilizing CORE CompMS software. This innovative competency management system is specifically tailored for competency-based assessments. With its comprehensive student assessment portfolios, the CompMS software oversees every facet of the student competency assessment journey, including the collection of assessments, aggregation of data, reporting, and mapping. Recognizing that different programs have unique requirements, our CompMS software is crafted to provide both robust functionality and adaptable flexibility, catering to various processes or programs. Furthermore, we offer continuous support at no extra charge, with your dedicated Client Success Specialist readily available whenever you need assistance. Notably, over half of our clients have cited the user-friendly features of CORE as a key reason for selecting our program, highlighting its accessibility and ease of use for all stakeholders involved. With CORE CompMS, you're not just investing in software; you're investing in a streamlined pathway to academic success.
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    KnowledgeBase Reviews

    KnowledgeBase

    LiveChat Software

    $39 per month
    A sophisticated Knowledge Base designed to assist both your customers and agents is at your disposal. This system supports your LiveChat agents while simultaneously aiding website visitors. The Internal Widget allows seamless access to your team's expertise directly within the LiveChat application. For customers seeking self-service options, the public Help Center is available 24/7 on your website. Enhance your support capabilities with a tailored, mobile-responsive Help Center where clients can discover solutions independently. Our AI technology will streamline customer interactions by recommending pertinent articles during chats. It’s as simple as clicking to include useful information. You can create a public Help Center in just minutes, empowering customers to find answers to frequently asked questions across any device. By integrating with LiveChat, agents can access valuable resources while engaging with customers. We will recommend articles based on the inquiries made by customers, facilitating quicker resolutions. Additionally, you can address content gaps and refine your articles by incorporating feedback from your customers. Plus, Google Analytics is included for tracking performance. This combination of features not only enhances customer support but also drives efficiency across your communication channels.
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    Testlify Reviews
    Testlify is the finest talent assessment platform helping organizations hire the best talent quickly, easily, accurately, and affordably. It tests candidates based on a variety of aspects, from aptitude to attitude, to ensure that they are a good fit for your organization. Hire the best talent, every time, anywhere with Testlify. With Testlify, optimize your initial screening process by upwards of 75% Say goodbye to unconscious bias. Our assessment removes unconscious bias from your screening process and finds hidden gems from underrepresented backgrounds. Our tests are low-stress, adaptive, and take just 30 mins to complete Test candidates for on-the-job skills over trick questions and find the most qualified candidates. We integrate with popular recruiting tools such as Greenhouse, Lever, GoodTime, and many more so you can spend less time switching tabs A fun, engaging, and quick assessment process ensures minimal drop-off rates throughout your recruitment process. Champion a data-driven HR culture in your organization, try Testlify for free.
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    Top Hat Reviews

    Top Hat

    Top Hat

    $4 per student per month
    Top Hat offers innovative software solutions for higher education that empower instructors to involve students actively before, during, and after lectures, ensuring engagement from every corner of the classroom. There’s no need for additional equipment; simply utilize the devices students already have. This platform fosters an inclusive learning atmosphere where every individual, regardless of their seating position, can share their insights and engage fully. As a new educator, you envisioned a classroom filled with eager learners, yet it often feels challenging to maintain their attention. Now is the perfect opportunity to transform that experience. Top Hat Classroom supports more than 2 million students in their learning journeys, promoting active participation and collaboration. Revitalize your lessons by incorporating questions, initiating discussions, and assessing comprehension directly through students' personal devices. If you’re curious about how to implement Top Hat in your teaching, consider scheduling a 20-minute demo to explore its features and benefits in depth. This could be the change you’ve been seeking to enhance classroom dynamics and encourage student involvement.
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    SPOL Reviews

    SPOL

    Strategic Planning Online

    SPOL was created by educators for educators. Our mission is transform higher education institutions through actionable insights that can shape the future of your school. SPOL's intuitive Framework fosters collaboration between planning, accreditation and assessment, program review and credentialing. It also facilitates high-level analyses and data-informed decisions at all levels of the institution. Your school can drive continuous improvement and optimize institutional effectiveness by having real-time insights available. With SPOL, everything is possible. Contact us today to schedule a demo and learn more about SPOL's ability to help your school achieve institutional success. Diamond's Planning can help institutions create and implement a sustainable Strategic Planning Process that reflects your institution's complexity and unique mission. With built-in features for documenting improvement and resource requests.
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    Rogo Reviews
    Rogo is a highly adaptable E-assessment and LMS platform designed to meet various educational needs. It encompasses a complete testing solution that features test design, question creation, and moderation, along with the delivery of assessments that include remote proctoring, script evaluation, and result management, complemented by comprehensive analytics. Additionally, Rogo provides ePortfolio capabilities, tools for End Point Assessment Organizations (EPAOs), scheduling for assessors, management of testing centers, risk assessment features, and moderation for results and markers. With its ability to establish tailored workflows and user roles, Rogo enhances both control and security for educational institutions. This platform empowers organizations to streamline their assessment processes while maintaining high standards of integrity and efficiency.
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    Acuity Insights Reviews
    Enhance your comprehension of both your learners and educational programs. Identify, select, and support learners on their path to becoming outstanding professionals. Utilize integrated data to reveal insights and discern which actions are most effective in achieving the outcomes you desire. The selection process is simplified with a comprehensive overview of your candidates through tools like Casper and Duet. Optimize the administration of your program and monitor your learners using a leading suite of solutions known as One45. Achieve long-term oversight of your learners and program to better understand which actions contribute to your intended outcomes. Since its founding, Acuity Insights has dedicated itself to extensive, customer-centered research and data science. Our research team, comprising psychometricians and data scientists, works in partnership with educational institutions to leverage data's potential to address unique challenges and pinpoint areas for program enhancement, leading to continuous improvement in educational outcomes. By fostering this collaboration, we aim to create more effective learning environments tailored to meet the needs of diverse learners.
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    Eggup Reviews
    We specialize in analyzing and mapping skills to assist organizations in creating tailored tools and online assessment frameworks. Additionally, we provide guidance on interpreting results, developing structured assessments, and crafting development pathways. Our collaborations include some of the leading firms in recruitment and selection, maintaining direct engagement with the HR departments of both large and medium enterprises. We support employment agencies and personnel search firms in uncovering top talent through our innovative soft skills assessment solutions, contributing significantly to minimizing the time required to fill positions. By enabling businesses to utilize the analysis of individual and team soft skills during the selection, reorganization, and training processes, we help reduce costs and enhance productivity with our customized assessments, ultimately driving better performance within teams. This comprehensive approach ensures that organizations are equipped with the necessary insights to make informed hiring decisions and foster employee growth effectively.
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    SABIO Reviews
    SABIO search utilizes advanced algorithms that enhance their functionality with each user interaction, ensuring a continuously improving search experience. As you enter your queries, auto-suggestions and tailored recommendations guide you toward relevant knowledge. In fact, you can discover information you weren't initially seeking, thanks to synonym recognition. The search results are dynamically organized, reflecting factors such as relevance, accuracy, validity, popularity, and associated tags. To refine your findings further, you can apply additional filters or incorporate specific tags, enhancing your search customization. SABIO also allows you to upload, manage, and search across various common file formats, including Word, Excel, PDF, and PowerPoint. This platform provides a robust foundation for delivering effective customer service in a multichannel setting. By ensuring that consistent, updated, and verified knowledge is accessible at every customer interaction point, all sourced from a single, reliable source, SABIO simplifies knowledge management to an unprecedented level. Ultimately, it empowers users with an immediate and user-friendly approach to managing information effectively.
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    Empolis Reviews

    Empolis

    Empolis

    $16.50 per user per month
    Empolis Smart Cloud serves as your experienced ally in the realm of Smart Information Management. Utilizing the Empolis Smart Cloud, we assist you in creating a tailored service application, whether you plan to deploy it internally within your organization or offer it to your clientele through licensing. Additionally, Empolis Service Express addresses the challenge of fragmented knowledge that exists across various systems and within your employees' minds, making it hard to find answers efficiently. By consolidating all of your company’s knowledge, Service Express creates a centralized knowledge management system, ensuring you have a single source of information to address all your inquiries. This streamlined approach enhances productivity and saves valuable time for your organization.
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    Glider Reviews
    Glider AI Talent Quality Platform is the 2021 SIA winner for best innovative HR technology. It offers hiring solutions such as screening, assessments, coding/video interview, upskilling, and more to scale up hiring quality talent for the Enterprise, Staffing Companies, and MSPs. Glider is trusted by global brands such as Intuit and PwC, Amazon and Capital One, as well as FINRA to validate and match candidates for any role in any industry. Customers see an average 3x increase in placement rates, a 50% decrease in time-to-fill and a 98% increase in candidate satisfaction. Glider AI has more information.