Alternatives to HiHub

A web-based enterprise application for multi-lingual examination, training, survey & certification with an extensive reporting module. As a highly secured system that can be accessed both on cloud or on-premise, YouTestMe is the best choice for government, business & education institutions. Various possibilities for customization and integrations via API, and many useful add-ons such as E-commerce, Single Sign-On, Remote Proctoring, etc. YouTestMe harnesses cutting-edge AI technologies to empower users to effortlessly create tests and training courses from both proprietary and globally available resources. In just three simple steps, YouTestMe can generate a comprehensive training course and test using professional resources, streamlining the process to save you both time and money. Additionally, our dedicated team of professionals is at your service, offering comprehensive test administration, live proctoring, and exam delivery services, available around the clock, every day of the year. Whether you're already utilizing a testing program, just beginning, or operating a testing center without the necessary software and service support, our solutions are here to cater to your requirements.

PeopleForce can help you create a high-performance culture within your company. To simplify your HR processes, use an end-to–end cloud system that can be used by all employees and candidates. You can use powerful functionality to manage personnel and effectiveness. The PeoplePerform module allows you to monitor and set OKR goals, have 1-on-1 meetings with employees, and save all information. The Performance Review assesses the potential, productivity, and competencies of employees using 360 and 180 degree feedback. PeopleForce is not just for the team, but also for the candidates. You can guide them through the vacancy process, before they sign the offer. If necessary, you can also use an eSign to sign the offer. Then, set up easy onboarding from the system, where notes, lessons, and files for newbees will be stored. You can streamline your HR processes and make it easier to adapt your personnel using different databases, the HR calendar, and the Leave management service.

NICE CXone Mpower is an AI-powered customer service automation platform that integrates workflows, agents, and knowledge into a cohesive, scalable system. It allows businesses to create and manage seamless end-to-end workflows, enhancing collaboration between customer support teams and back-office operations. The platform leverages AI-driven virtual agents and copilots to boost efficiency by utilizing historical interaction data for smarter automation and improved agent performance. By consolidating data, AI models, and knowledge into a unified framework, CXone Mpower delivers secure, intelligent, and personalized customer interactions that drive operational excellence.

Klyck helps you close more deals and build stronger relationships. Klyck makes sure that sales teams have the right sales content and marketing content at the right times, which allows for better customer conversations. Klyck's data insights allow sales and marketing leaders understand customer engagement and create superior sales strategies. We combine content intelligence, training integration and customer segmentation to make any sales rep, whether seasoned or new, a qualified sales professional. Learn how Klyck's sales automation software helps B2B clients to improve their sales process, close more sales deals, and maximize sales content utilization. It is difficult to lead a customer through a complex B2B sale cycle. Our platform improves customer conversations by improving sales alignment, significantly reducing time required to find sales content, and providing powerful data analytics on customer interactions.

Call centers face a significant challenge in providing the correct answers to customers' questions at the right time. Providing the right answers at the right time is crucial to the customer experience. Knowledge management can assist you in illuminating your path. Any question, at any time, from any device, can be answered. Lighthouse simplifies information discovery and cuts training and onboarding time in half. The Lighthouse call center knowledge database assists call center agents in expediting calls while avoiding inaccuracies.

Document360 is a smart Knowledge base platform. With powerful AI features and advanced tools, it helps businesses create, manage, and share high-quality documentation for diverse use cases. Use Cases Knowledge Base for Customers and Teams Create a centralized knowledge hub with AI-powered search and auto-tagging to ensure quick answers and improved team productivity. Analytics help identify gaps and optimize content. IT Documentation (Including API Docs) Streamline technical documentation with markdown support, version control, and features for developers like code snippet embedding. AI ensures content is always accurate and relevant. Standard Operating Procedures (SOPs) Maintain consistent processes across teams with a central repository for SOPs. AI-driven categorization and content suggestions make creation and updates simple. User Manuals Design professional manuals with customization options, AI summarization, and localization tools to cater to diverse user needs.

PixelMixer automatically summarizes your meeting recordings, detects action items, shares team highlights and more. Takeaways are automatically detected so teams can focus on what's most important - getting things done. PixelMixer captures and tags important details shared during meetings. Now those details can be accessed later, even by both those who were unable to attend. • Meeting Summarization and Action Items - Ensure clarity and accountability • Chapter and Topic Detection - Quick access to information • Slack and IM Notifications - Realtime collaboration • Trending Topics - Stay informed • Knowledge Graph - Personalized relevance PixelMixer is a hosted cloud service that works on any browser or mobile device. The service integrates beautifully with Zoom, Webex, RingCentral, Google Meet, Teams, and Slack.

Brilliant Assessments allows business users to create highly automated, sophisticated assessments for individuals, groups, and teams of any size. The software comes with a MS Word Addin and beautiful Word templates. This allows you to create high-quality detailed feedback and group reports without any IT assistance. All scoring, rating, benchmarking and other functions can be automated and can be multidimensional to meet even the most complicated requirements. There is no one formula to create and maintain! Charts can be bar, column or donut, gauge, line or bar on bar, spider, area, polar or pie charts. These charts are easy to add and customize with the merge manager. Reports on cohort (group) can be used to report on any combination or responses, one respondent’s responses over time and team reports, as well as 360s.

Software for business leaders and consultants! You can create and deploy any type or professional survey. Engage employees and teams in order to get their feedback and improve performance. Find out what customers have to say and share it with others. NPS can be used to measure customer loyalty to a brand, company, product, or service. 360-degree feedback is used to assess how leaders are perceived, identify their strengths and determine their development needs. Listen to others, brainstorm and come up with new ideas. To gain a deeper understanding about markets and potential customers, conduct research. Survey experts are available 24 hours a day to provide advice and support.

Sage HR is a cloud-based HR and people management system that streamlines and automates HR processes throughout the entire employment journey. It also creates engaging and rewarding experiences and experiences for employees. Simply upload your employee list to your online staff directory in a few steps. You don't have to worry about tracking shift changes and random time-off requests. Filters can be used to create custom reports or data rich company graphs. Sage HR is a complete solution for HR. The features don’t stop there, with an easy to access mobile app and highly valuable functionality including reports and data small to medium size businesses can rest assured that the people management piece is taken care of when using Sage HR. Find out more and enjoy a free trial today.

RPNow is a cloud-based online proctoring solution that enhances accessibility for online testing while integrating smoothly with various test delivery systems, making assessments both scalable and efficient. It supports the entire assessment process, from the initial creation of exams to the final review of results, allowing users to easily set up and register proctored exams. The platform eliminates the hassle of manual data entry, as it automatically syncs with your Learning Management System (LMS) to populate exam details such as passwords and dates through LTI integration. Users can customize and manage exam security dynamically, tailoring settings to meet specific exam policies as needed. By providing seamless integration with multiple systems, RPNow ensures a cohesive experience for faculty and learners alike, allowing educators to oversee all proctoring settings directly within their LMS. Additionally, RPNow enhances the test-taking experience for students by offering a self-service model that guarantees secure online examination delivery and effective identity verification. With these features, RPNow not only simplifies the proctoring process but also promotes a more efficient testing environment that benefits both instructors and students.

The Thomas talent assessment platform combines the power of machine learning and psychology. You can make smarter hiring and development decisions and predict which candidates will succeed in a job and for your company. LinkedIn profiles and CVs can't tell you the true potential of a candidate. Gut feeling is not enough. Thomas Talent Assessment Platform is the missing piece. It helps you understand the personality, aptitude and behavior of your ideal candidate. You can quickly create candidate profiles based on the role and your ideal traits. Star ratings can be used to reduce unconscious bias, predict performance, and allow you to compare candidates side by side. With tailored onboarding guidance, you can give new hires the right start.

VirtlX, a SaaS solution that can be customized to support multi-industry business performance is available to all businesses. VirtlX provides a strong ROI and quantifiable deliverables & insight to help in decision-making towards a people-centric and successful business. A simple approach to employee and customer sentiment, as well as in-house training. Flexible commitment terms and cost-effective subscription model. To be successful in marketing, a company must understand customer engagement, feedback, experience, and loyalty patterns. VirtlX is a time-saving and cost-effective method that allows marketing personnel to gather these data points in real time and present this data in clear graphical formats. It has been proven that revenue growth is correlated with the Net Promoter Score (NPS), or Net Promoter Score (NPS). It is widely used by Fortune 500 companies as well as other organizations.

Enhance the productivity of agents and facilitate seamless self-service options by collecting and disseminating pertinent, current information. By utilizing the SAP Knowledge Central solution from NICE, organizations can optimize support operations and boost customer loyalty through consistent delivery of the latest product and service updates across various platforms. Self-service capabilities can be conveniently accessed via portals, search engines, community forums, and additional channels. Customer service representatives benefit from contextual knowledge support, which aids in delivering efficient service. The solution also features integrated reporting tools that help pinpoint significant customer behaviors and search patterns. With seamless integration into SAP Service Cloud, businesses can achieve rapid resolutions to customer inquiries. By ensuring that clients receive the appropriate information at the right time and place, overall customer satisfaction can be significantly enhanced. Furthermore, creating content that is optimized for search engines will enable the quickest access to vital information. By effectively decreasing contact volumes, customer service efficiency can be markedly improved, ultimately allowing for quicker resolution of customer issues through smart, contextual knowledge management. This approach not only addresses immediate concerns but also fosters long-term customer relationships.

The practice of 360° Feedback has become increasingly prevalent in today’s workplace. An effectively designed and methodologically sound feedback system not only enhances individual employee growth in their respective roles but also contributes to a collective advancement towards the aspirational leadership culture of the organization. For projects to succeed, they must start with thoughtfully crafted questionnaires and tools that align with the company’s strategic goals. HR-Meter stands at the forefront of delivering cutting-edge solutions in Human Resource Management. Our commitment lies in ensuring the ongoing success of your organization and empowering employees to shift towards a culture characterized by innovation. We offer a comprehensive suite of services, including analysis, surveys, and the provision of valuable insights. Through this framework, we cultivate exceptional leaders who drive organizational excellence. Investing in the development of leaders is among the most impactful strategies for securing your company’s future and adapting to the evolving work landscape, as these leaders are well-versed in the organization’s vision. Ultimately, such investments pave the way for a more resilient and adaptable workforce.

Replace multiple services and apps for your business with a single ecosystem. Bitrix24: Discover the tools. You have at your disposal the Activity Stream, Group Chat, Calendars, Workgroups, and other collaboration tools. Bitrix24 will help you plan and execute projects on time, every time. Available online and on premise with open-source code access. Collaboration task management for large and small teams. Time tracking, templates, reminders and reporting, as well as task dependencies, are all available. The most popular free CRM in the world by number of companies (12 million and growing). Real-time assistance tools that make customers happy and keep them coming back to buy your products or services. Anyone can create stunning websites, landing pages, and online shops without having to write a single line code. Includes free domain name and hosting. Bitrix24 can be run on your own server.

At Toggl Hire, we trust in skills. Toggl Hire helps you hire the right person for the job by assisting you in answering questions that matter: "Is this person's skillset the best for the job?" and "Are they the best fit for our culture?". Our full-funnel skill assessment platform gives recruiters incredible insight into candidates' job-specific skills and culture fit by combining powerful ATS capabilities with laser-focused skills testing in one place. Pick from our job library of 150+ ready-made job templates to start in seconds. Create a role-specific assessment flow that addresses all stages of your hiring pipeline. Stack skills tests, video intros, homework assignments, and interview notes under one job. Looking for something specific? Create a custom test from 15,000+ double-vetted questions mapped out to any skill. Then, let Toggl Hire do all the work for you with automated screening. 1000+ of SMBs, remote companies, and digital teams ditch resume screening and hire leaner, fairer, and 3x faster with Toggl Hire. Sign up free, today.

A survey platform that combines 20 years of experience to help you make better decisions. Your customers' and employees' insights can make your company smarter. Annual engagement surveys, talent management with more. NPS-tracker, sales pulse and customer journey are tools that can help you develop your product or team. Access to panels, templates and the knowledge to make your market speak. Create beautiful surveys that are consistent with your brand. There are more than 35 tested and ready-made templates. You can choose from a variety of question types. You can distribute your survey via email or QR-code, link, SMS, or link. Our API allows you to trigger sendouts from other systems. Our proven methods ensure a high response rate. You can customize the way you present your data, and export it to excel, ppt or another format. To turn insight into action, share live reports with colleagues. You can either use our default reports or create your own custom reports.

Comparative Agility stands as the foremost agility assessment tool globally, empowering organizations to enhance their continuous improvement initiatives at various levels through valuable insights and practical feedback. Established in June 2007 through a partnership between Mike Cohn and Kenny Rubin, it was originally conceived as a means for agile assessment. Over the past ten years, it has evolved from a simple agile assessment tool into a comprehensive cloud-based business analytics platform that significantly enhances the visualization and analysis of progress at the team, program, departmental, or organizational levels. By identifying critical areas for improvement and facilitating transformative changes, organizations can steadily refine their operations using this all-encompassing continuous improvement platform. Additionally, Comparative Agility offers users the capability to effortlessly create professional surveys in just a matter of minutes, further enhancing its utility in promoting agile practices. Ultimately, this tool not only supports immediate assessment but also fosters long-term organizational growth and adaptability.

Creating and managing an assessment center can be quite intricate, but Jombay is here to simplify that with its innovative Assessment Center Technology Platform! Our solution features a unified dashboard where assessment participants can easily access all the necessary tools. Additionally, we offer integrated Assessor dashboards that allow real-time rating of candidates, facilitating immediate feedback. Assessors have the option to utilize related Smart-text as a guide for generating reports, along with their own comments. Our platform also showcases an Analytics dashboard that highlights group development areas, providing valuable insights. Moreover, it allows for smooth integration with various tools from different Personality and Cognitive Assessment providers. You can personalize the competencies you aim to evaluate, select from a range of assessment templates, and upload your own content such as case studies and role plays. Once set up, simply share the assessment taker dashboard links with candidates. Furthermore, leverage our video technology platform and assessor dashboard to effectively assess role plays, interviews, and case studies for a comprehensive evaluation experience. In essence, Jombay’s platform streamlines the entire assessment process, making it efficient and user-friendly for all stakeholders involved.

Staff members have continuous access to client information through Momentum EHR, regardless of whether they are providing care in a community setting or within a facility. This adaptable software can be utilized on various devices, including desktop computers, laptops, point-of-care kiosks, and tablets, ensuring that it is accessible wherever care is delivered. Designed to cater to a wide range of needs, Momentum EHR supports Residential Care Campuses, Home & Community Care Programs, Community Mental Health & Addictions Programs, Crisis Mental Health Programs, and Public Health Programs. The application can be customized to fit the unique requirements of any care organization or program without incurring significant setup expenses. Additionally, it serves government agencies and organizations that deliver both short-term and long-term care within staffed facilities or campuses, as well as programs aimed at providing healthcare services to clients in their homes, thereby facilitating effective community living. This flexibility ensures that all care providers can deliver efficient and informed care wherever it is needed most.

MeritTrac offers a comprehensive online assessment platform tailored for hiring and workforce development, providing customized tests for corporate recruitment and educational admissions management. The platform is designed to facilitate online evaluations and examination administration for various stakeholders, including educational institutions, universities, education boards, and government agencies. With its scientifically formulated assessment tools, MeritTrac enables organizations to conduct competency-based evaluations for effective talent acquisition. Users can access the online assessment tests from any location, at any time, and on a variety of devices, ensuring flexibility and convenience. Founded in 2000, MeritTrac has established itself as a leading provider of innovative assessment solutions in India, catering to renowned educational institutions, government bodies, and corporate clients. Additionally, MeritTrac's assessment procedures adhere to internationally recognized standards, being certified with ISO 9001:2008 and ISO 27001:2013, which further underscores its commitment to quality and security in the assessment process.

FuzeDigital, located in Seattle, Washington, offers a versatile cloud-based software solution that enables staff, customers, members, partners, and other key stakeholders to receive consistent, insightful, accurate, and timely answers while also facilitating feedback across multiple channels on any device. Our innovative knowledge sharing and support platform features various modules, including Self Service, Assisted Support, Feedback Management, Online Community, Gamification, e-Commerce Integration, and more, allowing for tailored support for all stakeholders through a single, cohesive, and highly customizable solution. Users can choose to pay only for the features they need and can host the software on our servers, platforms like Amazon's AWS, or their own infrastructure. Elevate your support capabilities, as providing consistent, precise, and prompt assistance around the clock on all channels and devices has become essential for maintaining competitiveness in today’s market. Recent research indicates that over 75% of users expect this level of service, with many accessing it via their smartphones, underscoring the importance of meeting these demands. By leveraging our platform, businesses can ensure they not only meet but exceed customer expectations.

Cocoom serves as an innovative visual knowledge-sharing platform designed to enhance collaboration and communication within teams. It acts as a valuable resource to foster improved support and interaction among various groups! Thanks to our extensive template library and user-friendly editor, you can start producing high-quality knowledge right away without any prior training. By minimizing friction and misunderstandings, Cocoom bridges the gaps that often arise when transitioning between teams, projects, or departments. Sharing visual information becomes streamlined, promoting better cooperation and synergy. Furthermore, Cocoom equips support services with a comprehensive, efficient, and current repository of information accessible to all employees. This ensures that every individual and team can easily access the visual knowledge they require, thereby simplifying and elevating the role of support services in the organization. With Cocoom, the flow of information is not just enhanced; it becomes a cornerstone of effective teamwork.

Whether it’s telecommuting or providing exceptional customer support to your clientele, efficiently managing your company’s knowledge is crucial in this era of swift digital transformation and economic challenges. A robust knowledge base must be readily available at all times and from any location. If your helpdesk fails to keep pace with the evolution of your company’s knowledge and the dynamic environment around it, you may jeopardize both the immediate and future success of your enterprise. Furthermore, even in less severe situations, prolonged processing times and low first-contact resolution rates can create a significant and unnecessary competitive edge for others. The rise of remote work and telecommuting further complicates the in-person exchange and flow of information, making it imperative to ensure seamless communication and access to resources. Thus, establishing an agile knowledge management system becomes essential for navigating these challenges effectively.

A sophisticated Knowledge Base designed to assist both your customers and agents is at your disposal. This system supports your LiveChat agents while simultaneously aiding website visitors. The Internal Widget allows seamless access to your team's expertise directly within the LiveChat application. For customers seeking self-service options, the public Help Center is available 24/7 on your website. Enhance your support capabilities with a tailored, mobile-responsive Help Center where clients can discover solutions independently. Our AI technology will streamline customer interactions by recommending pertinent articles during chats. It’s as simple as clicking to include useful information. You can create a public Help Center in just minutes, empowering customers to find answers to frequently asked questions across any device. By integrating with LiveChat, agents can access valuable resources while engaging with customers. We will recommend articles based on the inquiries made by customers, facilitating quicker resolutions. Additionally, you can address content gaps and refine your articles by incorporating feedback from your customers. Plus, Google Analytics is included for tracking performance. This combination of features not only enhances customer support but also drives efficiency across your communication channels.

Introducing a groundbreaking solution, this Azure SaaS application harnesses the power of Azure AD, Azure SQL, and Microsoft Graph, along with a set of robust APIs and App Services. It optimally utilizes Azure's infrastructure and scalability for enhanced performance. The Azure Tenant Management feature enables users to easily configure their preferences, while portal administrators can oversee permissions across the entire organization. This integration supports Azure AD and Office 365 users and groups, streamlining role-based access. By leveraging Azure's cloud capabilities, it lowers the barriers to adoption significantly. Furthermore, NanoNotion enriches your investments in Microsoft Office and Office 365 applications and services by allowing the creation of Notions from various document formats, such as Word, PowerPoint, and Excel. Users can effortlessly incorporate links that direct to resources on OneDrive for Business and SharePoint. Additionally, Microsoft Teams facilitates the sharing of Notions, promoting the exchange of valuable knowledge within teams. Once this knowledge is recognized as valuable, Teams can be utilized to transform it into innovative products and services, thus driving business growth. Ultimately, this seamless integration enhances collaboration and maximizes the utility of existing Microsoft tools.

InstantKB is an effective and user-friendly help desk solution aimed at assisting busy organizations in enhancing, streamlining, and providing exceptional customer support. It enables businesses to deliver outstanding service swiftly and effortlessly across various support channels. By consolidating all incoming inquiries from email, website, live chat, telephone, Facebook, and Twitter, InstantKB offers a unified view of support requests, empowering agents to assist customers promptly. As customers create new support tickets, the system suggests relevant answers from your knowledge base, which helps to decrease incoming inquiries. Furthermore, customers can swiftly locate answers by typing across all available knowledge base articles, file attachments, and user comments. We collaborate closely with each client to customize InstantKB, ensuring it perfectly aligns with your current website or corporate branding. Upon purchasing an InstantKB on-premise or cloud license, we will reach out to discuss how we can assist you in optimizing your design for a seamless integration. This personalized approach helps ensure that your customer support experience is as effective as possible.

When preparing to implement an employee engagement survey, consider addressing the topics outlined in the examples below. The following sample questions are reflective of those found in the Focal ORG engagement survey. An effective employee engagement survey should encompass various themes, similar to those presented here. Typically, thorough questionnaires contain around 50 to 60 rating items, often utilizing a 5-point scale, alongside several open-ended questions designed to capture employees' insights, viewpoints, and recommendations. Conversely, shorter surveys, which include fewer than 20 questions, may not adequately uncover particular issues within the organization. While these brief surveys can effectively gauge overall employee engagement and satisfaction, they often leave organizations with more inquiries than resolutions regarding the factors influencing employee engagement or disengagement. Thus, investing time in crafting a detailed survey may yield more actionable insights for improvement.

XWiki is the global leader in collaborative open-source software, trusted by over 800 customers worldwide. XWiki is a customizable information management tool that uses the "Structured Wiki” concept, bringing the best information organization features to your business. Only a true collaborative tool can help you build a collaborative culture. XWiki's software is the ideal solution to foster such a culture within your company. Collaboration doesn't stop with software. Our ready-to-use solutions were specifically designed to simplify your collaboration. XWiki offers over 900 community extensions, ensuring a highly customizable experience that adapts to your unique needs. Get your goals accomplished faster with our tailored offers. XWiki’s flexible architecture supports companies of all sizes, providing a scalable solution that guarantees no vendor lock-in and helps you move away from proprietary software. In today's competitive market, XWiki stands out as an invaluable tool that helps businesses achieve their goals by fostering collaboration, reducing costs, and safeguarding knowledge continuity. Discover how XWiki can transform your organization's approach to knowledge management and collaboration.

The way we approach Performance Reviews and 360° Degree Feedback has been transformed! We provide a comprehensive solution tailored to meet all your employee assessment requirements! Discover valuable insights into your team, boost employee engagement, and achieve improved outcomes! Our cloud-based software is designed to facilitate both conventional project management and construction administration tasks. Experience the unrivaled capabilities of the leading Project Management software available today at no cost. Additionally, our platform ensures a seamless user experience that enhances productivity and collaboration across various projects.

Talent Innovations stands out as a premier specialist in 360 feedback, driving significant transformation outcomes. Our self-install tool is meticulously designed to enhance our extensive MyTalent software suite, which is tailored to turn intricate 360 projects into achievable goals. With unparalleled capabilities, seamless access to branded technologies, and an advanced dashboard, Talent Innovations' robust 360 feedback and appraisal solutions are instrumental in boosting engagement and fostering organizational growth. Our commitment to innovation ensures that clients receive the highest quality tools for their development needs.

EmployeeTalk enables organizations to attain excellence in operations and processes by providing an accessible and affordable communication platform designed to involve employees in meaningful ways. Our goal is to establish ourselves as the forefront innovator in the rapid access and reporting of essential business data. With EmployeeTalk, you can pinpoint operational hurdles, uncover potential opportunities, and gather employee-driven solutions for actionable insights. Our communication system facilitates the assessment and enhancement of your operations through our ©21 Initiatives program, which fosters employee empowerment, dedication, and accountability regarding performance outcomes. We simplify the process of evaluating and refining your operations, ensuring it remains cost-effective. By empowering your workforce to recognize and act on improvement opportunities, we can help your organization save both time and significant consulting expenses. Understanding your key challenges and opportunities is vital, and we are committed to providing the insights needed to navigate them effectively. Ultimately, our mission is to create a culture of collaboration that leads to sustained operational improvement.

NEOGOV serves over 6,000 organizations and is the most trusted provider of a comprehensive solution for human capital management in the public sector. Designed for government agencies and higher education institutions only, NEOGOV's three integrated modules Recruit, Develop and Manage support the unique needs and automate the entire employee lifecycle.

Halo Feedback provides advanced yet user-friendly competency assessment software designed to promote growth for individuals, teams, and entire organizations. Collaborating with a range of global partners, from specialized boutiques to major industry leaders, Halo Feedback implements 360-degree feedback and competency evaluations, delivering valuable insights. We excel in addressing the intricate requirements of international companies while offering straightforward, intelligent, and effective solutions. Our custom employee feedback and competency assessment tools are specifically designed to meet your unique needs. By utilizing your competencies and survey items, you can set essential survey parameters, including rating scales, languages, respondent demographics, and question formats. What distinguishes us is our comprehensive reporting and data analysis capabilities; not only are our reports visually appealing, but they also provide leaders and organizations with vital information that fosters growth at all levels. Furthermore, our commitment to innovation ensures that we continually enhance our offerings to meet evolving market demands.

Reduce HR administrative tasks by 50%, enhance employee retention, and increase productivity with Frankli's innovative automations and insights. Effortlessly expedite goal-setting, performance reviews, and surveys by minimizing the time dedicated to administrative duties related to performance. Cultivate daily practices that foster meaningful discussions and improve the success rates of achieving goals. Utilize valuable data to retain your best employees and equip your managers with the insights necessary to enhance performance. Foster connections and alignment among your workforce, regardless of their locations, and leverage employee data to address bias effectively. Get started in just a few minutes and encourage platform adoption internally through our complimentary training for users. With Frankli, your organization can create a more engaged and productive workforce.

TalentGuard stands out as a premier provider of competency-focused talent management software on a global scale. Offered as a Software-as-a-Service (SaaS) solution, TalentGuard's suite is designed to enhance employee engagement and retention through its enterprise-level functionalities. This cloud-integrated platform allows organizations to streamline various processes such as performance management, 360-degree feedback, succession planning, career development, certification tracking, and individual development planning, among others. Furthermore, it integrates effortlessly with essential applications like human resource management systems (HRMS), applicant tracking systems, compensation management tools, and learning management systems (LMS), thereby providing a comprehensive solution for talent management needs. With its robust features, TalentGuard empowers businesses to cultivate a thriving workforce.

At Ascender HCM, a subsidiary of Ceridian, we believe that technology serves as a catalyst, allowing you to dedicate more attention and resources to prioritizing your workforce. In addition to our advanced technological solutions, we offer multiple delivery models, enabling you to select the service that aligns perfectly with your business requirements. Our innovative technology platforms have been designed to simplify the management of your organization’s payroll services, saving you both time and effort. Regardless of whether your business is large or small, operates nationally or internationally, or deals with intricate payroll circumstances, Ascender is prepared to assist you. Our diverse payroll services work in tandem with our platforms to ensure that both your people and compliance obligations are effectively managed. The essence of Human Capital Management lies in maximizing your workforce's potential. Beyond payroll functions, Ascender is excited to provide access to a robust suite of HCM technology solutions—enhanced by our acquisition of PeopleStreme—that addresses every aspect of the employee experience, from recruitment to retirement. With these comprehensive tools, we aim to empower organizations to nurture talent and optimize performance throughout the entire employee lifecycle.

People Element empowers you to act confidently to improve the work experience. Our flexible, all in one employee experience and engagement solution allows you to better understand your people and increase productivity, retention, as well as engagement. You will gain the insight you need to be able to identify the most important things for your organization's success. People Element offers expert coaching and support services to help you succeed. Support is available via email, phone, and online with documentation, tutorials, and documentation. Customers have free access to a dedicated experience manger. Pricing includes all features and support. Outbound calls are exempted from the one-time fee.

Zest is 360deg SaaS solution. It provides real-time data on employee engagement, allowing managers and HR professionals to quickly take action. Features include the Mood, Surveys (mini Yearly Performance Reviews), Check-In (check-in), and more. The suite is available in both web and mobile apps. Our solution combines the three main pillars that you need to measure engagement and commitment in your team: Listen, Perform, and Share. You'll have access as a manager or HR representative to reports and detailed dashboards. These will allow you to monitor the commitment of your employees and manage your teams with one click. The 3 Pillars #1 Listen: Features: Moods, Surveys, Engagement Meter, Key Drivers #2 Perform: Features: Check-in, Check-in, Goals #3 Share: Features: Feedback, Ideas and My Zest. Company message. Our mission is to increase productivity and well-being of your team, as well as reduce staff turnover within your company.

BullseyeEngagement, a leader in cloud-based human resource management software solutions, supports current trends in employee engagement, talent development, and performance management. Our Hire-toRetire solution suite combines employee development, performance management, strategic planning tools, and more. Bullseye's solutions allow HR professionals to stop wasting time on complicated administrative tasks and instead support sound people practices and good business decisions. Our custom-designed business intelligence dashboards give you instant, real-time access key organizational performance metrics. This allows you to transform raw data into actionable insights that will benefit your business. These highly configurable solutions are easy to deploy (in weeks instead of months) and compatible with hand-held devices. Bullseye is modular. This means that you only pay what you really need.

Press’nXPress is a journey-based experience management platform that helps companies deliver a first-class customer experience by monitoring customer satisfaction in real-time. The Press’nXPress cloud platform enables companies to capture customer feedback through the modern and complex customer journey and everywhere the customer is, including physical, digital, social, and voice channels. Ask the right questions at the right time in point of service such as website, checkout, cashier, exit, cafeteria, lobby, gym, post-transaction, or after-call. Utilize omni-channel feedback collectors: Kiosk, Website, SMS, Email, QR, IVR, App, Business online review. The Press’nXPress powerful artificial intelligence (AI) and machine learning (ML) engine operate fully automated to dig deeper into customer journeys and detects experience gaps. With ready to use CX Insights Dashboard explore action-oriented insights overall touchpoints and in real-time to optimize customer experiences.

iRevü provides a cloud-based, user-friendly real-time performance management system that equips your staff with the ongoing guidance necessary to foster a performance-driven culture, simplifying the process for both managers and HR teams. The traditional approach of annual performance reviews is becoming obsolete as modern employees seek continuous feedback. With iRevü, managers can easily offer frequent insights that their teams can implement immediately. Access to real-time performance management empowers employees to perform at their highest level, relish the fulfillment of a job well done, and recognize that their contributions are appreciated. Integrating feedback with company values is an essential element of this solution. Dedicate just five minutes to offer your employees the constructive feedback and performance management they require to enhance their work, advance in their careers, and feel truly valued. Moreover, transitioning your performance reviews to a mobile platform can significantly boost employee productivity starting today. By embracing this innovative approach, organizations can create a more engaged workforce.

Focusing on your workforce not only enhances their job satisfaction but also leads to improved outcomes for the organization. With two decades of experience in the people sector, we understand effective strategies. Our comprehensive, cloud-based platform simplifies and streamlines all aspects of HR management for businesses. What sets us apart is our commitment to placing your employees at the heart of our development and innovation efforts. Receive instant notifications when your salary is deposited and easily access your payslip from anywhere! You can apply for and approve leave whenever and wherever you need to. Stay informed about your leave entitlements and their expiration dates without hassle. Additionally, our shared leave calendars allow you to see who is present and who is absent. Record your attendance effortlessly by taking a selfie, supported by facial recognition and geofencing technologies. You can also keep track of your forthcoming shifts with the roster calendar and monitor the total overtime you've accrued for the month, ensuring you stay on top of your work commitments. This user-friendly approach empowers employees while optimizing HR processes for companies.

BetterDocs, a comprehensive documentation plugin and knowledge base for WordPress is designed to improve the user experience and reduce support requests. This plugin allows users create and organize documentation in a visually pleasing manner, making it easy for visitors to find the information they need. BetterDocs has a self-service option that allows users to find answers quickly and reduces the need for support staff. BetterDocs's ready-made templates are a notable feature. They allow for rapid and effective creations of WordPress documentation websites. The plugin offers extensive customization options that allow users to easily adjust the layout of their site to suit their brand's needs and style. BetterDocs allows you to manage documentation in a more streamlined, visually appealing way.

ComAround Knowledge is a KCS-v5 certified knowledge management and self service software that captures and structures knowledge and then shares it throughout the support flow. ComAround Knowledge, a trusted knowledge management specialist and self-service software developer, transforms the way organizations provide support to increase productivity, reduce costs, improve customer satisfaction and increase revenue streams.

Cleverly acts as your ultimate assistant, streamlining real-time triage and facilitating intelligent automation while also managing your knowledge base to enhance customer self-service interactions. It adeptly classifies, prioritizes, and directs tickets based on customer intent, utilizing precise categorization across more than 100 labels, achieving an impressive ticket classification accuracy of over 90%. This system enables classification in one language while effectively extending its capabilities across more than 12 other languages. Additionally, it ensures that your repository of internal procedures, macros, and FAQs is consistently updated, comprehensive, and reliable, while also proactively identifying knowledge gaps to maximize knowledge coverage rates. By automating responses to frequently asked questions, it significantly reduces manual workload, achieving deflection rates between 20% and 60%. Furthermore, it boosts agent productivity by delivering the most relevant information exactly when needed, with a noteworthy 20% deflection rate that requires minimal setup thanks to its AI-driven and pre-trained models. Moreover, Cleverly offers seamless integration with your existing help-desk or CRM systems, along with dynamic forms designed to gather essential information in advance. This holistic approach ensures a more efficient workflow and enhances overall customer satisfaction.

Service-oriented companies often suffer from disorganized and inefficient issue diagnostics, leading to unnecessary technician visits, excessive returns of parts, and a significant occurrence of "no fault found." The PTC Service Knowledge and Diagnostics solution offers a sophisticated approach with connected interactive diagnostics that not only automates the identification of issues but also facilitates remote diagnostics for smart, connected products (SCP) through an advanced knowledge base system. Stay informed about the latest developments from PTC and discover the innovative releases and future vision of Service Knowledge and Diagnostics (SKD). By implementing PTC's solutions, the automotive sector has seen a notable increase in service call and dispatch avoidance, exceeding 20 percent. Moreover, resolution times have improved dramatically, with reductions ranging from 20 to 75 percent, while enabling the instant sharing of innovative solutions. Additionally, diagnostic steps per call have been decreased by 40 percent, leading to lower service and warranty costs and significantly enhancing equipment uptime. These advancements underscore the transformative impact of employing PTC's diagnostic tools in service delivery.

eGain Knowledge+AI™ stands out as a leading, award-winning knowledge management platform designed to enhance customer service quality by empowering agents with essential knowledge, thereby boosting their productivity to match that of top performers. It offers various methods for agents and users to access a comprehensive knowledge base, which facilitates quick, reliable, and uniform responses. By utilizing Artificial Intelligence (AI), intelligent knowledge management systems can effectively address customer inquiries, streamline processes, and support decision-making, creating a favorable outcome for customers, agents, and businesses alike. This customer service knowledge software integrates multiple tools, including content management systems (CMS), search functionalities, AI capabilities, workflow management, and knowledge analytics, all within a single platform. Implementing the right knowledge management software not only equips you with necessary tools but also ensures customers receive timely and accurate answers when they need them most, ultimately fostering greater customer satisfaction and loyalty.

Enhance self-service utilization for both customers and employees while improving agent efficiency through the application of contextual knowledge powered by machine learning. By integrating with the Service Portal, users can access a wealth of knowledge, enabling them to search, browse, and read articles conveniently from their desktops or mobile devices. Additionally, leveraging insights into knowledge demand can enhance self-service capabilities and expedite case resolutions by automatically detecting and illustrating knowledge deficiencies, subsequently assigning these gaps to authors for prompt resolution. Furthermore, fostering in-context knowledge generation allows agents and employees to create relevant knowledge articles during their ongoing work processes, such as managing cases or incidents. This approach not only increases the relevance of knowledge but also utilizes machine learning to systematically identify and visualize knowledge gaps for effective assignment. Ultimately, this comprehensive strategy aims to streamline information access and improve overall service efficiency.