Helpware Integrations

Google Cloud is an online service that lets you create everything from simple websites to complex apps for businesses of any size. Customers who are new to the system will receive $300 in credits for testing, deploying, and running workloads. Customers can use up to 25+ products free of charge. Use Google's core data analytics and machine learning. All enterprises can use it. It is secure and fully featured. Use big data to build better products and find answers faster. You can grow from prototypes to production and even to planet-scale without worrying about reliability, capacity or performance. Virtual machines with proven performance/price advantages, to a fully-managed app development platform. High performance, scalable, resilient object storage and databases. Google's private fibre network offers the latest software-defined networking solutions. Fully managed data warehousing and data exploration, Hadoop/Spark and messaging.

ANSI SQL allows you to analyze petabytes worth of data at lightning-fast speeds with no operational overhead. Analytics at scale with 26%-34% less three-year TCO than cloud-based data warehouse alternatives. You can unleash your insights with a trusted platform that is more secure and scales with you. Multi-cloud analytics solutions that allow you to gain insights from all types of data. You can query streaming data in real-time and get the most current information about all your business processes. Machine learning is built-in and allows you to predict business outcomes quickly without having to move data. With just a few clicks, you can securely access and share the analytical insights within your organization. Easy creation of stunning dashboards and reports using popular business intelligence tools right out of the box. BigQuery's strong security, governance, and reliability controls ensure high availability and a 99.9% uptime SLA. Encrypt your data by default and with customer-managed encryption keys

Cloud SQL is a fully managed relational database service that supports MySQL, PostgreSQL and SQL Server. It includes rich extensions, configuration flags and developer ecosystems. Cloud SQL offers $300 in credits for new customers. You won't pay until you upgrade. Reduce maintenance costs by using fully managed MySQL PostgreSQL SQL Server databases. SRE team provides 24/7 support for reliable and secure services. Data encryption in transit and at rest. Private connectivity with Virtual Private Cloud, user-controlled network access and firewall protection. Compliant with SSAE 16 ISO 27001 PCI DSS and HIPAA. Scale your database instances with a single API request, whether you are just testing or need a highly-available database in production. Standard connection drivers and integrated migration tools let you create and connect to a database in a matter of minutes.

AWS offers a wide range of services, including database storage, compute power, content delivery, and other functionality. This allows you to build complex applications with greater flexibility, scalability, and reliability. Amazon Web Services (AWS), the world's largest and most widely used cloud platform, offers over 175 fully featured services from more than 150 data centers worldwide. AWS is used by millions of customers, including the fastest-growing startups, large enterprises, and top government agencies, to reduce costs, be more agile, and innovate faster. AWS offers more services and features than any other cloud provider, including infrastructure technologies such as storage and databases, and emerging technologies such as machine learning, artificial intelligence, data lakes, analytics, and the Internet of Things. It is now easier, cheaper, and faster to move your existing apps to the cloud.

Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.

Secure collaboration with anyone, anyplace, on any device. It is our top priority to protect your cloud files. We have developed advanced security controls, intelligent threats detection, and complete information governance. We also know that your needs are not limited to these security controls. Strict data privacy? Check. Check. Check. Check. You should check. Collaboration is key to your business. This includes customers, partners, vendors, and teammates. Everyone can work together on your most important content easily if they are in the same place. You should not be sharing files but frustration. You should be able to rest assured that your data is safe. It is a waste of time to work on cumbersome, manual processes every day. We let anyone automate repeatable workflows that are important to your business, such as HR onboarding and contract management. Your workflows will move faster. You have more time for what is most important.

Amazon Simple Storage Service (Amazon S3), an object storage service, offers industry-leading scalability and data availability, security, performance, and scalability. Customers of all sizes and industries can use Amazon S3 to store and protect any amount data for a variety of purposes, including data lakes, websites and mobile applications, backup, restore, archive, enterprise apps, big data analytics, and IoT devices. Amazon S3 offers easy-to-use management tools that allow you to organize your data and set up access controls that are tailored to your business, organizational, or compliance needs. Amazon S3 is built for 99.999999999% (11 9,'s) of durability and stores data for millions applications for companies around the globe. You can scale your storage resources to meet changing demands without having to invest upfront or go through resource procurement cycles. Amazon S3 is designed to last 99.999999999% (11 9,'s) of data endurance.

All sizes of companies can use object storage. You can store any amount of data. You can retrieve it as often and as often as you like. You can configure your data with Object Lifecycle Management to automatically transition to lower cost storage classes when it meets certain criteria, such as when it reaches a certain date or when you have stored a newer version. Cloud Storage offers a growing number of storage locations that you can store your data, with multiple redundancy options. You can choose where and how to store your data, regardless of whether you want to optimize for a split-second response or create a robust disaster recovery strategy. Two highly efficient online routes to Cloud Storage are Storage Transfer Service and Transfer Service. Both offer the speed and scalability you need to make data transfers faster. Our Transfer Appliance is a shippable storage device that can be used for offline data transfer.

Amazon DynamoDB, a key-value and document databank, delivers single-digit millisecond performance on any scale. It is a fully managed, multiregional, multimaster, durable database that offers built-in security, backup, restore, and in-memory cache for internet-scale apps. DynamoDB can process more than 10 trillion requests per hour and can handle peak requests of more than 20,000,000 requests per second. Many of the fastest-growing businesses in the world, such as Lyft, Redfin, and Airbnb, as well as enterprises like Samsung, Toyota and Capital One, rely on DynamoDB's scale and performance to support mission-critical workloads.

LiveChat is the fastest and most efficient way to assist customers. LiveChat is a top-rated live chat and help desk software for businesses. It transforms teams into customer service superstars through its simple and intuitive applications. LiveChat offers a wide variety of add-on modules to support sales and marketing automation, as well as integrations with third party customer relationship management (CRM).

Zoho Cliq is a business communication software that helps simplify and streamline your communication with organized conversations and information that's easy to find. Cliq is designed to enable a hybrid work style, where you can log in to work through any device from anywhere. This helps improve your team's overall productivity and, in turn, impacts the performance of your business positively

Instant happiness, instant responses With Zoho Desk's embeddable Chat widget, you can respond to customers immediately. The embedded chat widgets of Zoho Desk allow you to be at your customers' side when they can't find the answer in your Help Center. Customers can instantly contact your agents via the Help Center to get answers and help faster. Agents can convert chat conversations into tickets if a customer has a more complex issue. Agents can save all chat conversation context, so there is no lost time. Your chat tickets can be left with the team's trusted experts. Zoho Desk allows you to assign tickets from different channels to specific agents and teams. This allows agents to work more efficiently and customers can feel secure.

MySQL is the most widely used open-source database in the world. MySQL is the most popular open source database for web-based applications. It has been proven to be reliable, performant, and easy-to-use. This database is used by many high-profile web properties, including Facebook, Twitter and YouTube. It is also a popular choice for embedded databases, distributed by thousands ISVs and OEMs.

Salesforce helps sales teams improve their performance and reach their goals. Salesforce is the most widely used CRM in the world. Salesforce gives teams access to tools that enable them to grow their accounts and find new customers. They also allow them to close deals faster and from any location. Salesforce offers many features, including contact management, opportunity management and lead management, email integrations, reports and dashboards as well as sales forecasting, files sync-and-share, and reports and dashboards. You will spend less time looking at spreadsheets and more time managing your business. No software, no hardware, no hassle. In minutes, our simple setup assistant will streamline sales and answer customer questions. Connect data from sales, service, marketing to create seamless, personalized experiences for buyers. You can see a complete customer view, including their account, activity history, connections, and more. You can also pull in social data to get a deeper understanding of your customers.

No matter what, deliver great experiences. It is more important than ever to connect with customers. We can help you with scalable messaging for marketing, sales, and support. Intercom is the #1 Business Messenger for your customers and yourself. Intercom can help you drive growth at all stages of the customer journey. Intercom's chatbots and livechat capture more of your top leads and convert them quickly. With tailored activation and onboarding messages, you can set your customers up for success. Our support solution provides real-time tools and rich insights that will make your customer experience unparalleled.

Simple. Secure. Reliable messaging. WhatsApp allows you to communicate quickly, easily, securely, and on any phone around the world. WhatsApp Business is a free app that was designed for small businesses. To showcase your products and services, create a catalog. You can easily connect with your customers by using tools that automate, sort, and respond quickly to messages. WhatsApp can be used by medium and large businesses to provide customer service and important notifications to customers. Learn more about WhatsApp Business API. WhatsApp is where you share your most intimate moments. We have integrated end-to-end encryption in the latest versions. End-to-end encryption secures your calls and messages so that only you and the person with whom you are communicating can see or hear them. Not even WhatsApp.

1) Customer delight made super easy Manage conversations across multiple channels Deliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view. 2) Boost your agent productivity Cut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength. 3) Deliver seamless self-service Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots. 4) Stay on top of your CSAT goals Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals. Enable frictionless remote work for your support team 1) An intuitive and easy-to-use platform that does not require a complicated onboarding process 2) Cloud-based solution that empowers agents to work conveniently on their laptops or phones 3) 650+ cutting-edge applications that you can easily integrate with and build robust support workflows

Your cloud data platform. Access to any data you need with unlimited scalability. All your data is available to you, with the near-infinite performance and concurrency required by your organization. You can seamlessly share and consume shared data across your organization to collaborate and solve your most difficult business problems. You can increase productivity and reduce time to value by collaborating with data professionals to quickly deliver integrated data solutions from any location in your organization. Our technology partners and system integrators can help you deploy Snowflake to your success, no matter if you are moving data into Snowflake.

Help Scout, a web-based helpdesk software, allows you to delight customers and provide exceptional customer service. Help Scout is suitable for all companies and allows businesses to provide personalized support. The platform features collaboration features to keep everyone on one page, automated workflows and best-in-class reporting. It also has an integrated knowledge base and robust API. Help Scout integrates with voicemail and live chat services such as Olark and Snap Engage.

HubSpot CRM is more than just a tool. It's the lifeblood of your business. Our CRM is the ultimate solution to empower your team to create deeper customer relationships. It transforms how you interact with your clients. It offers a seamless integrated platform for sales and marketing, as well as customer service. HubSpot CRM gives you unparalleled insight into your customer interactions. It's all organized in a simple, intuitive dashboard that will increase the efficiency of your team. Our platform is designed to grow with your business, providing scalable solutions to adapt to changing business needs. HubSpot CRM also offers a robust, free version that is packed with essential features. This makes it the ideal choice for ambitious businesses. HubSpot CRM is the future of customer management. Every interaction with customers is an opportunity to grow.

Get to know your customers. Gain a deeper understanding about your customers. Google Analytics provides all the tools you need to analyze data in one place. To better assess the performance of your marketing, content, and products, you need to understand your site and app users. To get the most from your data, use Google's unique insights or machine learning capabilities. Analytics can be used with Google's publisher and advertising products. This allows you to use your analytics insights for reaching the right customers. Easy-to-use interface makes it easy to share and process your data. You can also share reports. Analytics intelligence, detailed reports, and many other features will help you get the most out your data. You can easily access data from other Google solutions while you work in Analytics. This streamlines your workflow and saves time. Get deeper insight into how users interact with your site through Google Ads campaigns.

Confluence by Atlassian, a leading content collaboration tool for modern teams, is Confluence. It allows teams to collaborate, create, and share projects in one place. They can also easily publish and access company information and capture, store, and grow their knowledge. Confluence can also be used on mobile devices, allowing teams to track and give feedback, and keep in touch regardless of where they are.

We value simplicity and craft in our work and put people first. Our teams are a source of inspiration for over 1 billion people around the globe, enabling them to share and create. Download the Instagram logo and other assets to use on your website, in store windows, or for marketing materials. To build deeper relationships with your customers and clients online and offline, tap into their passions. Use immersive formats and creative tools to tell your story. You can connect with new customers and strengthen existing relationships. Businesses around the globe are seeing amazing results with Instagram, from major brands to mom and pop shops. Stream live to connect and sell products or connect with your followers via live video.

Microsoft SQL Server 2019 includes intelligence and security. You get more without paying extra, as well as best-in-class performance for your on-premises requirements. You can easily migrate to the cloud without having to change any code. Azure makes it easier to gain insights and make better predictions. You can use the technology you choose, including open-source, and Microsoft's innovations to help you develop. Integrate data into your apps easily and access a rich set cognitive services to build human-like intelligence on any data scale. AI is built into the data platform, so you can get insights faster from all of your data, both on-premises or in the cloud. To build an intelligence-driven company, combine your enterprise data with the world's data. You can build your apps anywhere with a flexible platform that offers a consistent experience across platforms.

Zoho CRM offers a simple and clean interface layout with a variety unique features that increase lead conversion rates. The CRM has an intuitive dashboard that allows you to run'macros' that will streamline the way a lead is contacted. This will also allow you to track the progress of a sale. Administrators can monitor missed opportunities, best performing agents, and make business-impacting decision using the sales report function.

Freshservice is the right choice if you are looking for an IT service desk solution with simplicity. Freshservice is an easy-to-use ITIL service desk from Freshworks that helps businesses modernize IT and other business functions without the complexity and cost. Freshservice provides everything teams need to manage proactive IT services, including asset management, ticketing, configuration management, enhanced impact analysis, robust incident management functions, and more.

Live chat software for the best customer interactions You can instantly reach your customers via web, mobile, or social chat and messaging. Businesses should be available wherever their customers are, especially when they need assistance. Customers have turned to live chat and messaging to request services in the last year. Live chat allows you to reach customers wherever they are most comfortable. Customers who feel more at ease are more likely to purchase more and stay loyal. However, live chat is more than just about customer preferences.

Power BI provides advanced data analysis, leveraging AI features to transform complex datasets into visual insights. It integrates data into a single source, OneLake, reducing duplication and streamlining analysis. The platform enhances decision-making by integrating insights into everyday tools like Microsoft 365 and is bolstered by Microsoft Fabric for data team empowerment. Power BI is scalable, handling extensive data without performance loss, and integrates well with Microsoft's ecosystem for coherent data management. Its AI tools are user-friendly and contribute to efficient and accurate insights, supported by strong data governance measures. The Copilot function in Power BI enables quick and efficient report creation. Power BI Pro licenses individuals for self-service analytics, while the free account offers data connection and visualization capabilities. The platform ensures ease of use and accessibility, backed by comprehensive training. It has shown a notable return on investment and economic benefits, as reported in a Forrester study. Gartner's Magic Quadrant recognizes Power BI for its ability to execute and completeness of vision.

Facebook is the largest social network in the world. We create technologies that allow people to connect with their family and friends, find new communities, and grow their businesses. We are inspired by the way people support each other in times of crisis, whether it's fundraising or offering life-saving assistance via a Facebook post. The Facebook app allows you to connect with family, friends, and other people who share your interests. You can connect with your family and friends, as well as discover new ones, with features such as Watch, Marketplace and Groups.

Digitize your workflows and they will love you for it. Your company will be more productive and your employees more engaged. ServiceNow makes work more enjoyable for employees. ServiceNow transforms old, manual ways to work into modern digital workflows so customers and employees get what they need when they need it. It's fast, simple, and easy. ServiceNow provides digital workflows that deliver great experiences and increase productivity for employees and enterprises. ServiceNow simplifies the complexity of work with a single enterprise cloud platform. The Now Platform: An intelligent, intuitive cloud platform that allows you to work smarter. You can choose from our workflows, or create your own apps. Our product portfolio is built on the Now Platform and delivers the IT, Employee, Customer, and Customer Workflows that matter. We also offer enterprise solutions to help you drive every aspect of your digital transformation. Get the amazing experiences you desire and unlock the productivity that you need. Now, native mobile capabilities are available for every day work across the enterprise.

Gorgias is the best Shopify customer support solution. It reduces your first response time by 30% and automates as much as 30% of your support tasks. Our powerful integration allows you to edit/refund Shopify orders from Gorgias. It also allows customers to auto-respond with templates response (macros), including Shopify variables. You can also manage all customer interactions (Facebook comments, social media comments, email, etc.) from one place. All your customer interaction (Facebook messages, social media comments, chat, etc.) can be managed from one location

Amazon Redshift is preferred by more customers than any other cloud data storage. Redshift powers analytic workloads for Fortune 500 companies and startups, as well as everything in between. Redshift has helped Lyft grow from a startup to multi-billion-dollar enterprises. It's easier than any other data warehouse to gain new insights from all of your data. Redshift allows you to query petabytes (or more) of structured and semi-structured information across your operational database, data warehouse, and data lake using standard SQL. Redshift allows you to save your queries to your S3 database using open formats such as Apache Parquet. This allows you to further analyze other analytics services like Amazon EMR and Amazon Athena. Redshift is the fastest cloud data warehouse in the world and it gets faster each year. The new RA3 instances can be used for performance-intensive workloads to achieve up to 3x the performance compared to any cloud data warehouse.

Groove helps you create better customer experiences. Everything you need for your customers to delight, convert, and support them. Groove is here to help you and your team deliver exceptional customer experiences.

Azure SQL Database is part of the Azure SQL family. It's an intelligent, scalable, and relational database service that's built for the cloud. It's always available and up-to-date, and it has AI-powered and automated features that maximize performance and durability. Serverless computing and Hyperscale storage options automatically scale resources as needed, so you can concentrate on building new apps without worrying about resource management or storage size. A fully managed SQL database eliminates the complexity of managing high availability, tuning and other database tasks. You can accelerate your application development with the only cloud that supports evergreen SQL Server capabilities. Never worry about upgrades or discontinuing support. You can build modern apps with serverless and provisioned compute options.

PostgreSQL, a powerful open-source object-relational database system, has over 30 years of experience in active development. It has earned a strong reputation for reliability and feature robustness.