• Name: Mehul S.
    Job Title: Lead Analyst
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Worth every penny

    Date: Jun 09 2024

    Summary: It is good all in one solution with robust features and excellent customer support that is readily available.

    Positive: EngageBay offers a wide range of features sales, marketing, social suite, service desk, live chat and knowledgebase at an affordable price. Every feature they offer is robust and works like a charm.

    Negative: The only thing I dislike is the way to create the mobile version of landing pages. We need to design it separately which needs an extra effort

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  • Name: Vara P.
    Job Title: Sales Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Perfect CRM that is robust and inituitive

    Date: Jun 04 2024

    Summary: I primarily use it for sales. It helps me easily manage my deals. It has good reporting that gives me a glance of all my sales. The kanban view helps me in easily moving deals from one stage to another.

    Positive: I like the user interface which is very easy to use and navigate. I can easily create the deals and move them to different stages at an ease.

    Negative: Although it is a good CRM that is robust but at times it lacks some performance issues especially in bulk actions.

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  • Name: Ushna H.
    Job Title: Technical Consultant
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy to use CRM

    Date: May 15 2024

    Summary: It is easy to use and navigate and I love to use it daily for my day to day activities. It helps me to add contacts easily, add tags to them so that I can easily identify them and send emails, also the email template builder is feature rich and easy to use.

    Positive: It is an easy to use CRM and I love using it. I'm not technically sound so trying any software is a bit difficult for me but EngageBay is so easy to understand I love to use it daily for my day to day activities.

    Negative: I have been using it for a few months but I haven't faced any issues so far.

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  • Name: Cheyenne S.
    Job Title: Marketing Assistant
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    EngageBay makes managing a CRM easy

    Date: May 13 2024

    Summary: Overall it is a great product at the best price with a fantastic customer support. It can be easily integrated with any websites and have integration with many tools.

    Positive: They have a wonderful team to collaborate with. Really kind individuals who are totally focused on making their product better. Their product is best that I have seen and it is very much easier to use. They have built an amazing competitive CRM.

    Negative: It would be better if they add more email templates. In my opinion it takes a lot of time to create email templates from scratch.

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  • Name: Pushpak P.
    Job Title: Marketing Analyst
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    EngageBay is a good and easy to use tool

    Date: May 10 2024

    Summary: It is a user-friendly tool that is comprehensive with almost all the features. Overall, it's a very effective productivity tool

    Positive: The user friendly interface simplifies navigating. EngageBay's CRM is both comprehensive and user friendly.

    Negative: Their mobile app needs some enhancement as it has limited features.

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  • Name: Vikram A.
    Job Title: Digital Marketing Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    I am in love with EngageBay

    Date: May 02 2024

    Summary: It is a comprehensive all in one solution that offers robust functionalities like tasks automation, workflows, forms and landing pages that are very much useful for my organization.

    Positive: It is good CRM that has an easy to use interface. It offers robust functionalities across the organization like automations, workflows.

    Negative: I have been using it since a few months and haven't encountered any issues.

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  • Name: Jeff B.
    Job Title: Marketing Specialist
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy to use CRM

    Date: Apr 25 2024

    Summary: It is a robust CRM with all the features that is helping my business to run smoothly. I mainly use it to manage my contacts, send emails to my vendors.

    Positive: I like EngageBay as it is easy to use that is power packed with all the sales and and marketing features.

    Negative: I have been using it for more than a year but haven't find any issues so far.

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  • Name: Arpit K.
    Job Title: SEO Expert
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: Administrator
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Wonderful CRM

    Date: Apr 21 2024

    Summary: It is a great and wonderful product that is power packed with a lot of features like automations, workflows that makes most of the stuff automatic.

    Positive: It is the wonderful and sleek CRM which is powered packed with lot of features at an affordable price.

    Negative: It has all the features/options that are needed for me and I have found no issues with the product.

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  • Name: Ameen M.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best and affordable CRM

    Date: Apr 19 2024

    Summary: It is a good tool that helps me to create automations that makes my life easier. I can create automations to follow up with my clients and create tasks and assign to my team mates

    Positive: I like the simplicity and robustness of this CRM. It is easy to use for me and to train my team members.

    Negative: It has everything that I am expecting from this CRM and doesn't lack anything.

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  • Name: Philip M.
    Job Title: BDM
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: Administrator
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best marketing tool

    Date: Apr 17 2024

    Summary: It is an efficient, robust and simple CRM with most of the features that are needed for a business to run smoothly with good customer support.

    Positive: It is a very simple and easy to use platform for sales and marketing. Apart from sales and marketing it also offers help desk and live chat that can be used for customer service.

    Negative: It has all the good features that are needed for a business but it lacks some the basic requirements where one can set the default font, default brand colors for the email templates.

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  • Name: Ritika R.
    Job Title: Marketing Researcher
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Complete package for sales and marketing

    Date: Apr 14 2024

    Summary: I helps me to manage my contacts, deals and track my emails. I can easily import my contacts using a CSV file and create deals on them and move to different stages. I also helps me to track the emails opens and clicks and create a list of those interested clients to follow up with them.

    Positive: I like the fact that all features are accessible and I can fully utilize a CRM that runs my business smoothly. I used it to manage my contacts, deals and track the emails and it does this perfectly.

    Negative: It has all the features that are needed for me but it lacks a few things like autosaving of email. At times when the browser crashes all the data is lost as there is no auto save and we need to create it again from scratch.

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  • Name: Philip M.
    Job Title: Sr. Marketing Analyst
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    EngageBay is a must tool for my business

    Date: Apr 04 2024

    Summary: It is a good tool with user-friendly interface which supports integration with many products. It is easy to use and work out with fantastic support offered along the way.

    Positive: The user-friendly interface which makes my team to use it with an ease and seamless integration with other tools make it a good product for my business.

    Negative: I wish the reporting could be more robust and customisable.

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  • Name: Anonymous (Verified)
    Job Title: CXO
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great all in one product

    Date: Mar 22 2024

    Summary: Great experience so far, highly recommend. Great all in one product for the price you pay. Ill se how it goes as I use it more.

    Positive: Its all in one sales and marketing automation product and comparatively inexpensive. It's been pretty easy to use and the support team are helpful.

    Negative: The interface is a little clunky, it should be worked on to be more user friendly, but all in all works as advertised and you get used to it soon enough.

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  • Name: Aayan M.
    Job Title: Marketing Consultant
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great system for small and midsize companies

    Date: Mar 15 2024

    Summary: They have gone out of their way to ensure my ability to get into their system and start using it. It is easy to use.

    Positive: It is intuitive. I have been able to use it easily. The customer support is great and always available to help.

    Negative: It is a feature rich software but it lacks some of the functions like auto saving.

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  • Name: Tania M.
    Job Title: Marketing Analyst
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Reliable CRM

    Date: Mar 14 2024

    Summary: It is the best CRM that helps me doing my tasks without any issues. I am able to send followup emails to my clients by creating email templates with an ease using the drag and drop builder. Their forms are easy to setup and helps in capturing leads.

    Positive: EngageBay is one of the best CRM with many features. It is reliable as once we create a workflow to follow-up, the workflow will keep on sending follow-up emails. We just need to setup once and forget it, it will do its job. Also, their customer support is awesome!

    Negative: I have find no issues with it but at times I find a lag in bulk actions but it is common with most of the CRM's

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