Alternatives to Convin

Jiminny is a leading Conversation Intelligence platform designed to capture and analyze key go-to-market insights across video, voice, and email. Powered by AI, it automates data entry into your CRM, saving your team time and improving productivity. Jiminny enables revenue teams to focus on selling smarter, achieving faster growth, and closing more deals. With its intuitive interface and actionable insights, Jiminny equips managers to effectively develop their teams and helps executives make confident, data-driven decisions. The platform delivers measurable ROI within six months, offering a seamless onboarding process and a user-friendly experience. Empower your business with Jiminny to transform conversation intelligence into a driver of revenue growth.

QEval is a cloud-based platform designed to help call centers manage quality assurance and compliance needs effectively. It offers key features such as integrated online coaching for agents, role-based access controls, encrypted recordings, and detailed trend reporting. As a versatile and intelligent contact center quality monitoring and performance management tool, QEval utilizes advanced artificial intelligence and real-time speech analytics to provide actionable insights and analytics. The platform streamlines the coaching process by delivering training updates and offers enhanced visibility into coaching practices, moving beyond outdated methods of mere checkbox evaluations. By leveraging AI-driven speech analytics, QEval uncovers valuable performance insights, including emotional cues, to improve call center quality monitoring and foster more impactful agent coaching.

Fathom is the free AI meeting assistant that instantly records, transcribes, and summarizes your Zoom, Meet, or Microsoft Teams meetings so you can focus on the conversations instead of taking notes. Fathom is an AI-driven meeting assistant that automatically records, transcribes, and summarizes your virtual meetings across platforms like Zoom, Google Meet, and Microsoft Teams. Designed to save time and increase productivity, Fathom generates actionable summaries in under 30 seconds and syncs with your CRM for streamlined follow-ups. The platform's unique features include real-time transcription, meeting highlights, and the ability to share clips, making it ideal for teams looking to improve meeting efficiency and reduce administrative work.

Transform Your QA with the Speech Analytics Experts: CallFinder’s speech analytics software automates outdated, manual QA processes to save time and provide immediate insights so you can make data-driven decisions. Spend your valuable time coaching agents on what matters most to you and your customers.

Are you looking for a smart phone system? CloudTalk.io is a new-generation cloud phone system that can be used by SMEs, startups and online stores. It also works with call centres (sales or customer service) and call centres (sales). You will find 25+ integrations with your favorite CRM, helpdesk, or e-commerce tools like Shopify, Salesforce or Pipedrive at your disposal along with a 5-star customer success team that makes it easy to seamlessly migrate, or set up a new cloud call center from scratch. We are growing rapidly every month and have already established successful partnerships with more than 1000 companies around the world, such as DHL, Yves Rocher, Karcher. CloudTalk offers a 14-day free trial (no credit card details necessary).

CallRail provides complete visibility to marketers who rely on quality leads to measure their success. CallRail is committed to helping customers see the results of their digital marketing efforts. We see the potential in connecting data from chat, forms, and calls. This helps our customers achieve better outcomes.

AI Rudder is a software firm that leverages advanced AI voice automation technology to enhance customer interactions significantly. By utilizing AI voice assistants, call centers can conduct high-quality, human-like calls at remarkable speeds, while effortlessly gathering and processing data to engage and activate a larger customer base. Additionally, AI Rudder enables call centers to cut down on expenses by automating mundane tasks and alleviating the burden on agents. This shift allows agents to concentrate on responsibilities that require a human touch. Ultimately, AI Rudder is committed to transforming the landscape of business communication for years to come, ensuring a more efficient and effective customer service experience.

The VoiceOps Coaching Enablement platform unlocks the potential of call center collections and sales conversations by making coaches more efficient. It is based on the Behavior Change Cycle methodology, which helps coaches measure key behaviors, get right to the most coaching moments in each call, build trust and confidence with reps, and drive better customer interactions. It's a win/win situation: Call center reps receive more from their coaches, companies get more out of their reps, while customers get more value for every call. VoiceOps places data quality at the forefront of coaching enablement. The company has invested considerable expertise and resources in creating a technical data operation that provides industry-leading data quality. VoiceOps has hundreds of industry-specific data sets that can be used for model training. This combined with a human in-the-loop quality assurance process creates data quality customers can trust and value at a premium.

Clari Copilot (previously Wingman) transforms your revenue team by enabling them to win every revenue-critical situation. Clari Copilot’s conversation intelligence platform gives reps and managers everything they need to compete fiercely and spot revenue leaks. They can also close deals faster. Clari Copilot and Clari together give you everything you need to manage revenue on a single platform. Clari Copilot stores your conversation data right where your sales team is working, Clari. Clari Copilot is used by top sales teams from Chargebee, Oktopost and Properly Homes to manage their revenue.

Gong is a robust AI-powered revenue platform that enables businesses to centralize their revenue workflows and optimize engagement strategies. It integrates with existing CRMs, providing in-depth customer insights, accurate forecasting, and improved sales execution. Gong's platform supports teams by offering data-driven intelligence on customer interactions, eliminating redundant tasks, and improving productivity. With Gong’s tools like Gong AI and Gong Data Engine, companies can streamline operations, enhance sales coaching, and drive business outcomes more effectively.

Software that allows you to close more calls. Balto helps you sell more, optimize your sales team and grow your business. Balto is the first live call guidance software. 1. 1. Balto is the first real time call guidance software. Balto, powered by AI, analyzes speech on both ends of a call and instantly delivers crucial information to reps who use Balto. 2. Dashboard Suite Balto, tracks all your calls. The ability to track conversations means that you have clear data about which reps say what they should, what questions they ask, and what value propositions they convert well. Balto includes a data studio that provides deeper insights into call strategy. 3. Always Optimizing Callers receive real-time guidance so they know what to say and can close more business.

Record, transcribe. Search your meetings and voice conversations. Instantly record meetings from any web-conferencing platform. Fireflies can be invited to your meetings to record and then share conversations. Fireflies can transcribe audio files or live meetings that you upload. You can read the transcripts and listen to the audio afterwards. To quickly collaborate with colleagues on important moments of your conversations, you can add comments or mark certain parts of calls. In less than five minutes, you can review an hour-long call. You can search for action items and other important highlights. Integrate with more than 10 web-conferencing platforms Zoom Google Meet GotoMeeting UberConference MicrosoftTeams Skype for Business + More 12+ App Integrations Slack Salesforce Zapier Hubspot CRM Pipedrive Zoho CRM Freshsales Copper CRM Close.io + More

Dialogflow by Google Cloud is a natural-language understanding platform that allows you to create and integrate a conversational interface into your mobile, web, or device. It also makes it easy for you to integrate a bot, interactive voice response system, or other type of user interface into your app, web, or mobile application. Dialogflow allows you to create new ways for customers to interact with your product. Dialogflow can analyze input from customers in multiple formats, including text and audio (such as voice or phone calls). Dialogflow can also respond to customers via text or synthetic speech. Dialogflow CX, ES offer virtual agent services for chatbots or contact centers. Agent Assist can be used to assist human agents in contact centers that have them. Agent Assist offers real-time suggestions to human agents, even while they are talking with customers.

Kore.ai enables enterprises worldwide to harness the power of AI for automation, efficiency, and customer engagement through its advanced AI agent platform and no-code development tools. Specializing in AI-powered work automation, process optimization, and intelligent service solutions, Kore.ai provides businesses with scalable, customizable technology to accelerate digital transformation. The company takes a model-agnostic approach, offering flexibility across various data sources, cloud environments, and applications to meet diverse enterprise needs. With a strong track record, Kore.ai is trusted by over 500 partners and 400 Fortune 2000 companies to drive their AI strategies and innovation. Recognized as an industry leader with an extensive patent portfolio, it continues to push the boundaries of AI-driven solutions. Headquartered in Orlando, Kore.ai maintains a global presence with offices in India, the UK, the Middle East, Japan, South Korea, and Europe, ensuring comprehensive support for its customers. Through cutting-edge AI advancements, Kore.ai is shaping the future of enterprise automation and intelligent customer interactions.

Retell AI is a cutting-edge platform designed to empower organizations in the development, testing, deployment, and oversight of AI-driven voice agents, enhancing customer engagement effortlessly. It boasts functionalities such as call transfers, appointment management, and seamless knowledge base integration, enabling the generation of realistic conversations with little delay. The platform is compatible with multiple telephony systems and features multilingual support, positioning it as an ideal solution for international businesses. Retell AI's scalable architecture guarantees dependable performance, adeptly managing significant call volumes. Furthermore, it offers extensive monitoring tools to assess call effectiveness and user sentiment, encouraging ongoing enhancements of voice agents while fostering a better understanding of customer needs. This comprehensive approach ensures that businesses can adapt and thrive in a rapidly changing digital landscape.

Cognigy.AI is an enterprise-grade conversational AI platform designed to automate customer interactions across various channels, including voice and chat. Leveraging advanced natural language understanding (NLU) and large language models (LLMs), it enables businesses to create intelligent AI agents capable of delivering personalized, human-like conversations. The platform offers robust integration capabilities, allowing seamless connectivity with existing contact center and CRM systems to enhance customer experience orchestration. With features like Agentic AI, Cognigy.AI introduces autonomous, goal-oriented agents that can think, adapt, and collaborate with both AI and human agents, navigating complex queries with flexibility and precision. This comprehensive solution empowers organizations to streamline customer service operations, improve engagement, and achieve higher efficiency in handling customer inquiries.

Aircall transforms business communications with an intelligent, cloud-based phone system built for modern sales and customer support. More than just a calling tool, it provides an all-in-one hub that connects phone, SMS, and WhatsApp conversations in a single platform. Its AI Assist Pro feature delivers real-time coaching during calls and simplifies follow-up, enabling reps to sell smarter and resolve support issues faster. Teams can leverage advanced capabilities like call routing, IVR, analytics dashboards, and power dialers to maximize efficiency. With integrations across Salesforce, HubSpot, Zendesk, Intercom, Shopify, and 100+ other apps, Aircall seamlessly fits into existing workflows. Businesses benefit from reliable call quality, international number coverage, and scalable features that grow with their needs. Customer stories highlight improvements such as a 4% increase in CSAT scores and the ability to process 25,000+ calls per month with stability and ease. Aircall makes customer conversations more personal, productive, and impactful—without the complexity of traditional systems.

Wizr.ai, a pioneer of AI-powered customer support solutions, transforms customer support through intelligent automation. Wizr.ai was founded in 2023 by Sirish Ksaraju, CEO, and Rajesh Pdinjaremadam, COO. Wizr.ai provides cutting-edge AI tools to enhance customer satisfaction, efficiency, and experience. Our core products are CX Control Room which uses customer sentiment analysis to provide proactive insights and CX Agent Assist which provides real-time assistance for agents. CX Auto Solve automates routine questions, handling up to 45% of common issues, to boost productivity. AI Studio allows businesses to create custom AI workflows tailored for their needs. Wizr.ai streamlines ticket management through automated ticket tagging, which allows for faster categorization & priority by content analysis. Our solutions are a generative AI platform for customer support that drives seamless automation, predictive insight, and stronger customer retention. This positions businesses for long-term growth!

Introducing the groundbreaking Salesforce native platform that offers immediate visibility into revenue, enabling you to finalize more transactions, expand your current client base, and enhance the precision of your forecasts. With Next Quarter, every potential growth opportunity is seized, ensuring that no profits are overlooked. Utilize artificial intelligence to discover fresh prospects among your current clientele. Our revenue intelligence engine harnesses both sales and conversational data to generate predictive insights, empowering you to surpass your targets and forecast with assurance. By integrating sales and operational information, you establish a unified source of truth for revenue intelligence, ultimately driving profitability through accurate real-time forecasting. This innovative approach not only maximizes efficiency but also positions your business for sustained success in a competitive market.

Dialpad Sell offers a comprehensive AI-enabled sales outreach solution that empowers reps with real-time coaching, insights, and automation to accelerate the sales cycle. The platform provides live call transcription, sentiment analysis, and keyword detection, enabling sales teams to sharpen their messaging and handle objections effectively. Managers benefit from AI Playbooks and scorecards that optimize coaching and help improve individual and team performance. Dialpad Sell integrates with a wide range of CRM and business tools, including Salesforce, Zendesk, Hubspot, and Microsoft Teams, ensuring smooth workflow integration. Businesses experience significant improvements, such as a 50% increase in post-call efficiency, a 75% boost in coaching effectiveness, and a 22% reduction in rep turnover. Built on a secure, dual-cloud architecture, the platform meets stringent compliance standards including GDPR, HIPAA, and SOC 2. Its robust disaster recovery and 100% uptime SLA provide reliability for enterprises of all sizes. Dialpad Sell helps sales organizations enhance productivity, win more deals, and deliver exceptional customer experiences.

Salesken empowers businesses to harness the advantages of the "Science of Sales" by identifying which leads are most likely to convert through genuine customer interactions. It provides timely contextual cues that enable your sales team to successfully close each deal. Every salesperson can adhere to your established winning strategies while gaining insights into both their strengths and areas for development. By leveraging these real-time cues during discussions, you can enhance your team's effectiveness. Daily improvements are facilitated through comprehensive analytics and diagnostics, giving you a detailed view of your sales pipeline based on authentic customer conversations. Additionally, it offers immediate talking points for representatives and advanced analytics for post-call evaluations. With flexible pricing options and seamless integration with your preferred tools, Salesken ensures that your sales processes are both efficient and cost-effective. This innovative platform is designed to optimize sales performance and drive better results for your organization.

Our Comprehensive Sales Coaching Success Toolkit is designed to provide you with the essential elements of an effective coaching program, assess your call recordings in comparison to top-tier organizations, evaluate the effectiveness of your coaching initiatives, and outline the necessary steps to foster a coaching culture within your company. At its essence, conversation intelligence refers to the capacity to recognize and respond to cues during verbal exchanges. In the context of business discussions, this involves pinpointing critical behaviors that influence results and applying those insights to future conversations to enhance performance, as well as utilizing data derived from customer interactions to make better-informed choices and create an improved customer experience. Furthermore, conversation intelligence technology processes, analyzes, and converts voice and web conference dialogues into text. By employing AI, machine learning, and deep learning, this software reveals valuable, actionable insights, enabling businesses and their teams to unlock their maximum potential while continuously improving their strategies. Ultimately, harnessing conversation intelligence can lead to significant advancements in team performance and customer satisfaction.

Enhance the effectiveness of your sales teams with Chorus by ZoomInfo, an advanced conversation intelligence tool. This platform empowers sales teams to record, condense, and evaluate their customer interactions to uncover potential opportunities and gauge customer interests, ultimately boosting meeting outcomes. Additionally, Chorus facilitates seamless collaboration while integrating effortlessly with Salesforce Enterprise and prominent online meeting and sales engagement tools. By capturing and disseminating your sales team's most effective communication strategies, you can cultivate high-performing "A" players who consistently exceed their quotas. Moreover, unveil valuable insights from customer dialogues that drive successful deal closures and foster long-term client relationships.

Bonjour is a videoconferencing solution tailored for sales experts, incorporating sales intelligence to establish a strong foundation for your team's expansion. With features like note-taking, screen sharing, and prospect engagement tools, Bonjour serves as a powerful asset to enhance your deal-closing capabilities. It allows you to construct a comprehensive playbook by addressing objection handling, showcasing use cases, and detailing feature sets, enabling your team to replicate successful strategies. You can scrutinize your team's interactions by selecting key highlights from call recordings and transcripts for deeper insights. New representatives can be onboarded effectively, and team members can learn from recordings of your high-quality, real-world conversations. By eliminating the need for manual entry, Bonjour ensures your CRM is automatically updated with notes, transcripts, and call data seamlessly. Moreover, prospective customers can connect with you effortlessly, without any downloads or logins required, paving the way for smoother interactions. This innovative platform not only streamlines communication but also enhances overall sales effectiveness.

Abstrakt's Real-time Conversational Coaching Software works for all levels of sales, allowing organizations to build consistent, repeatable sales motions for new reps. Our software empowers teams to deliver on their targets using Real-Time Frameworks and Recommended Responses. Abstrakt's job is to help decrease ramp timelines, decrease loss rates and replicate your Top Performers. A real-time alternative to reactive call recording analytics our solutions are a proactive alternative to reactive call recording analytics and work across your tech stack or video and dialer technologies - no integrations or phone systems are required, ever. Your SDR team may struggle to book meetings and demos, and now they are live on a sales call with a prospect. Using Abstrakt's Inbound and Outbound Frameworks, they can guide the prospect through a journey that acknowledges where they are in their journey. Abstrakt helps teams ramp up faster, by literally duplicating your top performers. Across the revenue lifecycle from Sales Development Representative to Account Executive through to Account Management and Customer Success, Abstrakt ensures each customer touchpoint is consistent and optimized for successful outcomes.

Creovai offers innovative solutions for contact center leaders by leveraging AI to enhance conversation intelligence and provide real-time support for agents. The platform meticulously examines all customer interactions, offering immediate guidance to agents while generating valuable insights to elevate overall performance—all from one seamless interface. By evaluating every voice and digital communication according to your specified criteria, Creovai minimizes the time spent on manual quality assurance, granting your team a comprehensive understanding of both agent efficiency and customer satisfaction. With AI-driven predictive scoring models and preset insight categories, it addresses critical "what" and "why" questions surrounding customer dialogues, empowering you to make data-driven decisions in customer experience (CX). Furthermore, it facilitates automatic, real-time coaching for agents, tailored to conversation insights and customer intentions. By creating a continuous feedback loop, organizations can utilize insights from interactions to refine call scripts, enhance real-time support, and foster ongoing operational advancements, ultimately leading to improved customer interactions and satisfaction.

Glyphic is a cutting-edge platform that leverages AI to enhance conversational intelligence and streamline revenue processes, fundamentally changing how sales teams manage their calls, deals, and insights. This innovative tool automatically captures and evaluates sales discussions, transforming chaotic call data into organized summaries and actionable insights, which are then seamlessly integrated into your CRM, providing instant visibility into ongoing deals, actionable next steps, and potential challenges. Additionally, Glyphic facilitates deal evaluation through established sales qualification frameworks such as MEDDIC, BANT, and SPICED, while also offering AI-generated “prep sheets” that prepare users for calls by referencing previous interactions and established playbooks. It further assists in follow-up efforts by crafting tailored emails or content for clients, enhancing the personalization of communication. Moreover, its AI-powered coaching feedback empowers sales representatives with individualized recommendations to refine their pitches and boost their performance over time, eliminating the need for tedious manual assessments. By automating administrative tasks like data entry, note-taking, and follow-up processes, Glyphic enables sales professionals to concentrate on building relationships and engaging in meaningful conversations rather than getting bogged down by paperwork. Ultimately, this platform not only increases efficiency but also drives higher engagement and success rates within sales teams.

Observe.AI powers quality management for Contact Centers with the most accurate speech analytics. Voice AI Platform enables support teams to analyze 100% of voice calls for quality, compliance, automate agent evaluations and improve coaching. Analyze calls for 100% compliance and call quality monitoring so you don't miss a chance or risk. Automated agent evaluations allow you to evaluate agents and build trust by providing accurate data. Coaching Teams with targeted coaching is key. You need to know what training programs are most effective for achieving change.

You require effective solutions rather than additional challenges. Obtain the necessary answers to address objections, optimize your sales workflows, and harness the potential of your data. While it may seem a bit far-fetched to call it prophetic, our conversation intelligence tool can capture the crucial insights needed for providing pertinent coaching, enhancing team productivity, and securing more sales. This support comes precisely when you need it the most. Utilize the Gryphon platform to conduct sales and service calls through any phone, tablet, PC, or application. Equip and safeguard your organization with the real-time screening and automatic collection of call data. Achieve unparalleled clarity regarding the activities and performance of your sales and service representatives on demand. Guide every discussion towards a successful outcome. With real-time, in-call sales coaching at your disposal, you’ll never overlook another chance to finalize a deal. Elevate your approach with our robust sales coaching platform, and watch your success soar. Ultimately, this innovative solution will empower your team to thrive and adapt in a competitive marketplace.

Attention serves as your comprehensive voice assistant for sales, utilizing cutting-edge AI technology to comprehend your discussions and populate your CRM fields instantly with a single click. By providing real-time, actionable insights, Attention enhances the effectiveness of your sales representatives during calls, ensuring they have the information they need precisely when it is most crucial. Furthermore, Attention not only interprets conversations but also crafts tailored follow-up emails that reflect the specifics of your discussions. Users report an impressive increase of 29% in positive responses attributed to the follow-up emails generated by Attention. With this tool, you can confidently know what to say, consistently improving the results of your interactions. With Attention, every conversation becomes an opportunity for success and growth.

Enhance your sales effectiveness while reducing expenditures with an all-encompassing RevOps platform that offers conversation guidance, sales engagement, and live call insights and analytics instantly. Revenue.io equips high-achieving teams with immediate guidance and revenue intelligence, which helps clients like HPE, Fidelity Investments, and Amazon Business achieve consistent outcomes and streamline their entire revenue operations. By identifying and promoting the most effective strategies, Revenue.io empowers its numerous users to refine their revenue processes and elevate their leading performers through Revenue Science. While some platforms may provide insights, others merely offer the necessary tools for implementation; we excel in both areas, enabling you to optimize revenue performance on the fly. Say goodbye to juggling multiple tools, managing disorganized data, or squandering resources on underutilized technology. With Revenue.io, you gain access to a comprehensive AI-driven RevOps platform that ensures real-time guidance precisely when you need it most, which ultimately accelerates growth and boosts productivity.

CallSource - Own Every Prospect. CallSource is the most technologically-enabled business performance platform that maximizes our clients' revenues, profits, and brand reputation. CallSource was the first to offer call tracking and has since become a leader in actionable analytics. CallSource provides insights to help clients solve, strategize and implement solutions. CallSource has been recording and analysing over one billion phone calls since 1991. We provide cost-per-lead analysis and sales conversion percentages as well as sales recapture solutions and training and coaching solutions for thousands of businesses across the United States, Canada, and Australia. CallSource is a business that believes in improving the performance and accomplishments both of our clients as well as our employees.

Experience real-time intelligence for your vital discussions with Marsview, a comprehensive platform designed to enhance your communication workflows through user-friendly APIs. Marsview Notes allows you to effortlessly record, transcribe, and generate insights from various forms of communication, including video, voice, and text, at scale. Discover how developers leverage Marsview APIs across diverse sectors such as Conferencing, Customer Care, Remote Learning, Sales Enablement, Gaming, and Telehealth to create an optimal user experience. Whether you're recording voice calls or video meetings via phone or a web app, or integrating with Zoom, you can expect prompt delivery of clear, punctuated transcripts with speaker assignments directly to your inbox. Additionally, you can easily edit or download your transcripts and notes for collaboration and sharing purposes. Marsview functions as an AI-driven meeting assistant, streamlining the scheduling, recording, transcription, and sharing of both voice and video conversations, while also offering a smart Meetingspace™ for users to effectively manage their client interactions. By utilizing Marsview, you can enhance productivity and ensure that every important conversation is captured and utilized to its fullest potential.

Marchex is a leader in call tracking and conversational intelligence. Our award-winning conversation intelligence platform, featuring AI-powered sales engagement and marketing solutions, helps businesses turn strategic insights into the actions that win more business. We provide AI-driven insights and solutions that help companies find, engage and nurture their most valued customers via voice and text-based communication channels.

Ori is a comprehensive generative-AI platform designed for enterprises to enhance and expand customer interactions through various communication channels such as voice, chat, email, and messaging, all while maintaining compliance and offering audit trails alongside multilingual capabilities. It provides advanced AI-driven chatbots and voice bots that manage the entire customer experience, including lead qualification, sales conversations, onboarding processes, customer support, debt collection, renewals, and retention efforts. Key features encompass multilingual and omnichannel capabilities, intelligent conversation flows that adapt to context and detect sentiment, real-time compliance measures and script adherence for regulated sectors like finance and insurance, complete audit trails, and smooth transitions to human agents whenever necessary. Additionally, it accommodates voice conversations with speech recognition and natural language responses, chat and text interactions, automated email replies, and workflows that integrate both bots and live agents for a seamless customer experience. This innovative approach ensures that businesses can maintain high standards of service while efficiently managing customer relationships.

Elevate your sales team into a dynamic revenue-generating powerhouse. Modjo serves as a specialized tool for conversational analysis, aimed at coaching and enhancing the effectiveness of sales teams. Boost your conversion rates by pinpointing the strengths of your sales pitches while crafting a compelling script. Streamline the onboarding and coaching process for your teams with ease and efficiency. Leverage data gathered from conversations to analyze and guide your strategic decisions regarding key outcomes. Implement conversational analysis to provide training that enhances your teams' sales performance significantly. Accurately assess your sales pitches and develop a compelling sales narrative. Design your ramp-up process based on the best practices demonstrated by your team members. Uncover and capitalize on the comprehensive insights derived from your conversation data. This essential tool fosters collaboration across various business functions within your organization. Achieve rapid advancements through the dissemination of successful practices. Effectively manage the feedback loop from your conversations to enrich communication and ensure consistent follow-up with clients, ultimately leading to lasting relationships. By harnessing these strategies, your sales team can not only meet but exceed their targets consistently.

Analyzing customer phone calls is crucial for increasing revenue and minimizing expenses. Infinity equips businesses with the tools to enhance sales, refine operational workflows, and make the most of their marketing budgets. As a cloud-based call intelligence solution, Infinity serves as a key component of the technology ecosystem for marketing, sales, and contact center operations. The platform's advanced call tracking capabilities are essential in gauging the genuine sentiment expressed during customer interactions. By grasping the underlying context and emotions of these calls, you can significantly elevate the results of your customer engagement efforts. Infinity meticulously connects user journeys, granting comprehensive insights into the factors that drive awareness, engagement, and conversion, thus optimizing your marketing investments and allowing you to concentrate on what is most important. Furthermore, it provides profound data insights that facilitate smarter sales strategies, empowering businesses to stay ahead of the game by understanding the context of conversations, which ultimately leads to faster and more substantial deal closures. By leveraging these insights, organizations can create more meaningful connections with their customers, fostering long-term loyalty and satisfaction.

CallMiner Eureka uses Artificial Intelligence and Machine Learning to analyze every customer interaction across all channels and uncover actionable intelligence. CallMiner Eureka is constantly improving and expanding to ensure our customers have the best tools to maximize their ROI. Analytics workbench, category, scoring configuration, and discovery. Direct performance feedback via the portal for agent/supervisors. Real-time monitoring & alerting, agent next-best-action, API/message driven. Audio capture is used for speech analytics. Redaction of sensitive data and PCI from audio and transcripts. Data extraction, audio / contact / data ingestion, app development. The speech analytics data story is brought to life. Enhance customer experience Communicate with your customers using the preferred channels. Customer insights can help you power your business. Optimize results.

Spotlight.ai serves as a cutting-edge, autonomous platform for executing deals, effectively converting sales pipelines into self-managing revenue systems by capturing, evaluating, and moving forward with each opportunity without the necessity for human oversight. This innovative tool listens to and extracts organized information from various communication channels including calls on platforms like Zoom and Teams, emails, and entries from CRM systems; it also verifies the status of deals and assesses associated risks while performing a comprehensive MEDDICC qualification to pinpoint key stakeholders such as champions and economic buyers. The AI-driven agents within the platform create data-supported business cases, presentation decks, and actionable next steps, seamlessly integrating precise, metrics-based updates into Salesforce while conducting effortless deal reviews that feature predictive analytics and key performance indicators. By consistently mapping the interconnections between pipeline actions, deal information, and team contributions, Spotlight.ai ensures optimal data integrity, automates the progression of opportunities through various stages, and identifies significant gaps that sales representatives need to address, ultimately enhancing overall efficiency and effectiveness in the sales process. This level of automation not only streamlines workflows but also empowers teams to focus on strategic decision-making and relationship-building, driving greater success in closing deals.

Invoca offers businesses the technology, support, and reliability they can’t get anywhere else: • More relevant and actionable analytics: “We are getting more accurate and granular attribution all the way from web analytic data to call tracking data to the CRM in Salesforce.” - SVP of Marketing, Acadia Healthcare • Purpose-built and customizable AI: “The company is always on the cutting-edge of new technological developments, and their Signal AI technology is a true game changer.” - G2 Review • The most robust and easiest-to-implement integrations: “Invoca is an integral part of our tech stack that gives us the 360-degree view of the customer that allows us to deliver the experiences our customers want.” - VP Analytics, eHealth • Unmatched support: “The onboarding and customer success support is the best I've ever experienced with any platform in a marketing tech stack.” - G2 Review

Direct your teams to prioritize meaningful interactions, enhancing overall customer satisfaction. Address client concerns autonomously, minimizing the need for agent involvement. Streamline repetitive tasks for your teams, whether during or after calls. Initiate with a focused call flow that allows for seamless customer feedback collection. Offer round-the-clock support without any wait times, even in peak call periods. Automate the handling of routine inbound calls to boost operational efficiency. Resolve straightforward inquiries without needing agent assistance. Allow your team to dedicate more time to impactful interactions that elevate customer satisfaction over the phone. Revamp your contact center comprehensively to effectively compete in customer retention. Integrate human expertise with AI technology to improve service delivery to your clientele. Enhance team productivity and surpass your operational targets through AI-driven solutions. Craft unforgettable customer experiences that will leave a lasting impression and set your brand apart in the market. Ultimately, this strategic approach not only increases satisfaction but also fosters loyalty among your customer base.

Bland is an innovative platform that leverages artificial intelligence to streamline phone communications for businesses, offering convincingly human-like conversational agents capable of managing various tasks such as sales, scheduling, and customer service. Its robust, self-hosted infrastructure guarantees swift response times, impressive uptime of 99.99%, and stringent security measures. The platform empowers companies to develop tailored phone agents that can communicate in multiple languages, navigate intricate workflows, and seamlessly connect with current systems. By providing affordable and scalable AI solutions, Bland assures enterprises that their calls are conducted effectively while maintaining a personalized and natural tone. Additionally, this technology not only enhances operational efficiency but also significantly improves customer engagement through its advanced capabilities.

We employ highly realistic voice technology that fosters authentic connections with your clients, leading to improved business results. An impressive 97% of customers are unlikely to realize they are conversing with an AI-driven system. With over 30 neural AI voices designed to emulate human emotions, we ensure that every interaction feels personal. Our platform offers real-time call history, recording capabilities, and transcription services, along with round-the-clock automated call management for both inbound and outbound communications. This guarantees precise messaging for flawless conversations, and with more than 3000 integration options, adapting it to your existing processes is seamless. AI voice agents provide a highly efficient and cost-effective solution suitable for various applications, from sales to customer support. Sales teams frequently find it challenging to reach all their leads in a timely manner; however, by utilizing a voice agent, they can automate outbound calls and effectively engage clients during conversations. With 24/7 automated outreach, you can ensure that no sales opportunity slips through the cracks while significantly boosting conversion rates through consistent and timely follow-ups on every lead. This innovative approach not only optimizes your sales strategy but also enhances overall customer satisfaction by providing immediate responses.

Traq.ai is a cutting-edge sales intelligence firm that is rapidly establishing itself in the market. Utilizing our exclusive AI technology alongside ChatGPT, we convert sales discussions into practical information. Traq.ai enhances the productivity and performance of sales teams by scrutinizing each conversation and offering services such as Call Coaching, Call Summaries, Risk Analysis, Thank You emails, Follow-up lists, and additional resources. Through the provision of data-driven insights, Traq.ai not only boosts win rates but also propels revenue growth, ensuring that sales teams are well-equipped to succeed in a competitive landscape. Our commitment to continuous improvement and innovation positions Traq.ai as a leader in the sales intelligence sector.

Thoughtly allows businesses to create and implement advanced AI voice agents in a mere 17 minutes, ushering in a new era of communication. Enhance your strategic decisions with in-depth analytics, comprehensive reports, and A/B testing capabilities. Thoughtly offers immediate data visualization and performance insights, allowing you to refine your communication strategies, grasp customer preferences, and boost conversion rates effectively. Your Thoughtly agent integrates seamlessly with your calendar, collaborating with callers to identify the most suitable meeting times, ensuring coordination is a breeze. Each incoming call is a chance for engagement. With Thoughtly, no potential lead will go unanswered, as your agent expertly guides them to the most appropriate contact point, ensuring perfect routing every time and maximizing conversion opportunities. Additionally, Thoughtly's unique features make it easier than ever to stay ahead in a competitive landscape.