Balto Description

Software that allows you to close more calls. Balto helps you sell more, optimize your sales team and grow your business. Balto is the first live call guidance software.

1. 1.
Balto is the first real time call guidance software.

Balto, powered by AI, analyzes speech on both ends of a call and instantly delivers crucial information to reps who use Balto.

2. Dashboard Suite
Balto, tracks all your calls.

The ability to track conversations means that you have clear data about which reps say what they should, what questions they ask, and what value propositions they convert well.

Balto includes a data studio that provides deeper insights into call strategy.

3. Always Optimizing
Callers receive real-time guidance so they know what to say and can close more business.

Pricing

Pricing Information:
Pricing varies due to number of users. Contact us today to learn more about pricing.

Integrations

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Company Details

Company:
Balto
Year Founded:
2017
Headquarters:
United States
Website:
baltosoftware.com
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Media

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Product Details

Platforms
Windows
Mac
Type of Training
Documentation
Live Online
In Person
Customer Support
Phone Support
24/7 Live Support

Balto Features and Options

Sales Coaching Software

Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics

Sales Enablement Software

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Workforce Optimization (WFO) Software

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Service Software

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Conversation Intelligence Software

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Balto Lists