Alternatives to Chatim

Zoho SalesIQ is a customer engagement, live chat and analytics platform that combines all of the best features of Zoho SalesIQ. It unifies all your marketing, sales and customer support efforts, giving your customers a great experience and driving business growth. Get to know your prospects and start the right conversation with them. SalesIQ is optimized for B2B and B2C businesses, regardless of size. It features built-in audio calling, screen-sharing, visitor information, lead ID, a drag-and drop custom bot builder, and an AI-driven chatbot that automates customer engagement. It is trusted by more than 450,000 businesses, including giants such as Mahindra Group and Renault, IIFL. Suzuki, Zee5, Fluitec and Borner Corp., to serve their customers at all stages of the customer lifecycle. Our live chat software starts at $0 and scales with your business without burning any holes in your pocket.

Offer website live chat support from the collaboration tools you already use: Microsoft Teams, Google Workspace, Slack, and Zoom. Build ChatGPT powered AI Chatbots in 1-Click and enable your chatbots when your agents are unavailable. Create WhatsApp, SMS, and Messenger chatbots with the ability to escalate to humans when it makes sense. No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue.

An eCommerce chatbot that lifts revenues from 20% to 40% when the shopper engages with Ochatbot and reduce support tickets from 25% to 45% with Ochatbot. Our Pro and Enterprise plans include an eCommerce Guarantee. Ochatbot’s robust AI chatbot features are designed for ecommerce platforms for Shopify chatbots, BigCommerce chatbots, WooCommerce chatbots and Magento chatbots as well as B2B sales and support chatbot. No code, auto install AI platform. Ochatbot engages customers to providing product recommendations, overcoming sales obstacles, upselling and cross-selling, capturing abandoned cart, and answering support questions including order tracking. Ochatbots AI chatbot communicates through NLP conversations becoming smarter over time about your products and services. The AI chatbot determines the customers AI Happiness Sentiment, Customer Reaction data along with marketing and sales insights. Ochatbot also includes 9 conversion optimization tools such as Leadbot with over 80 templates, Offer Sliders, Exit Popups, live chat and more.

Tidio is a top-tier customer service platform that blends live chat, chatbot automation, and AI agents to help businesses provide quick, efficient support at scale. Known for its powerful automation features and intuitive interface, Tidio is trusted by over 800,000 businesses globally. Connect with website visitors through real-time chat and manage all conversations from email, Messenger, Instagram, and more in one centralized dashboard. Streamline support with integrated ticketing tools that work seamlessly alongside both chatbots and live agents. Easily build custom chatbot flows with a visual, no-code builder to capture leads, respond to FAQs, and automate messaging. Leverage Lyro, Tidio’s conversational AI agent, to handle up to 64% of customer inquiries using advanced natural language understanding. Simple to set up and use—no coding required. Fully GDPR-compliant and secure. Scales effortlessly for eCommerce, SaaS, and service-based businesses. Includes a 7-day free trial. Key Features: • Live Chat (widget and social media integrations) • Help Desk (all communication in one dashboard) • Chatbot (automation for common use cases such as customer help and lead generation) • AI Agent (resolve incoming issues with Tidio's conversational AI, Lyro) • Multichannel Integration (social media, help desk software, and platforms such as WordPress, Shopify, and more) Users praise Tidio's intuitive design, visual interface, and simple deployment. Multiple plans available for all business needs and requirements.

LiveHelpNow is changing the game of customer service one support solution at a time. Omnichannel support tools that will make your agents’ jobs easier and strengthen your brand! • A fully integrated customer support suite to meet all of your customer support, contact center, lead generation, and help desk needs. • All-in-one omnichannel capabilities: Live chat, SMS text-to-chat, chatbots, Facebook messenger, email/ticket management, and VoIP call management, yet your team will receive one streamlined communication history. • Tools and features include but aren’t limited to intelligent conversation routing, canned responses, KPI dashboards, contact center analytics, enterprise level reporting, conversion tracking, unified inbox, auto language translation, knowledge base management, automations and triggers, lead generation management, and more. • Thoughtfully designed so you can get the most out of your existing tools. Integrate with your CRM, CMS, knowledge base, social media channels and more. • HIPAA, ADA and PCI compliant and financial grade AES-256 bit encryption • Quick and easy installation. No setup fees or contracts. • Free 30-day trial • Free training and 24/7 support

LiveChat is a robust customer service platform built to streamline communication for businesses. It unifies website chat, WhatsApp, Facebook Messenger, and Meta Suite into a single, high-efficiency dashboard, allowing teams to manage multi-channel support without increasing headcount. The platform focuses on operational efficiency through AI-powered features. The AI Copilot provides instant chat summaries, smart response suggestions, and grammar correction to maintain a professional tone. Technical features like "Sneak Peek" allow agents to see what users are typing in real-time before they hit send, significantly reducing Average Handle Time (AHT) and improving resolution speed. With a 5-minute setup and over 200 native integrations (including Shopify, WordPress, HubSpot, and Slack), LiveChat seamlessly integrates into any existing tech stack. For teams requiring custom workflows, it offers a robust API and webhooks. LiveChat provides the stability, security, and scalability needed to turn real-time conversations into measurable business growth.

Landbot.io is the no-code chatbot platform that helps businesses build frictionless conversational experiences across the customer journey. Landbot empowers Marketers, Operations professionals and Customer Service teams to 3x their efficiency and reduce operating costs by +30%. With Landbot, anyone can build automated chatbot flows to engage customers and improve conversion rates on WhatsApp, Web, or Messenger. Landbot leverages ChatGPT and other AI solutions to make the chatbot-building experience even easier, combining its no-code capabilities with other Large Language models.

The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. It empowers you to build intelligent bots in minutes without programming. Build once and publish across 15 major platforms. Using Engati you can leverage the power of machine learning, NLP/NLU to design your very own chatbot and automate customer engagements in 50+ languages.

Discover a friendly and straightforward way to enhance customer support with chat automation. Combine AI-driven automation with live chat for round-the-clock engagement with your customers. FAQ Bot tirelessly manages conversations with clients every day, ensuring that when necessary, they can seamlessly connect with your team through live chat. Experience the advantages of both a chatbot and live chat solution, essentially giving you an additional sales and customer service team that’s always on standby. Effectively handle increased demand during busy times without any uncertainty. Gain insights into the genuine inquiries from your customers, allowing you to tailor your sales and service strategies accordingly. This versatile chatbot, specifically designed for your needs, is acknowledged by Microsoft as a frontrunner in customer engagement. Getting started with FAQ Bot is a breeze, and our support team is available should you need assistance. You can easily create your chatbot, determine its purpose—whether it's addressing queries or guiding marketing journeys—or even both, while also defining its unique personality to resonate with your audience. Moreover, the setup process is swift, enabling you to enhance your customer experience in no time.

A comprehensive suite of conversational AI tools designed to empower customer care teams in delivering exceptional service to their clients. Innovative AI chatbots can take over mundane customer service interactions through an intuitive visual chatbot builder, enhancing the efficiency of your human representatives. A unified live chat CRM enables the management of all communication channels, such as your website, Facebook, SMS, and Telegram, within a single application while maintaining a complete record of customer interactions. Harness conversational intelligence to communicate effectively with each customer, boost sales, and elevate customer satisfaction scores using advanced conversational AI. By analyzing discussions, you can forecast conversions and engage customers proactively. We hold the belief that true friends don’t require support tickets to assist one another, fostering a more personal and connected service experience. In this way, we aim to redefine customer support through genuine interaction.

Transform your online communication experience with Video Chat, Screen Sharing, SMS Messaging, and intuitive live chat tools that enhance customer interaction. Automating your ChatBot experience is now a breeze, enabling you to launch one in just MINUTES! You can effortlessly design personalized ChatBot workflows right from your web browser without needing any coding skills. With the new ChatBeacon Pro Digital Chat Platform, you also receive your very own Dedicated ChatBeacon Account Manager to help you achieve your objectives. Engage with your site visitors to convert them into paying customers by addressing their inquiries and requirements, thus facilitating successful transactions. Provide your clients with the exceptional service and engagement they rightfully expect. Satisfied customers are more likely to become repeat clients. Ensure your customers remain content with readily accessible support whenever they need it. ChatBeacon equips you with the capability to instantly address any questions or issues that may arise, fostering long-term loyalty. Additionally, the seamless integration of these tools ensures that your business stays competitive in an increasingly digital marketplace.

Enhance your self-learning AI chatbot by integrating it with your website URL, PDFs, knowledge base, or document files, allowing it to seamlessly process your content and generate human-like answers to inquiries specific to your brand. Say goodbye to generic responses and hello to an engaging AI persona that fosters warm and meaningful interactions with your customers, utilizing hundreds of real-time text-to-speech voices across all popular languages. Facilitate live interactions with your visitors, offering immediate support and assistance whenever needed. You can also onboard unlimited team members to manage a large influx of queries, ensuring tailored experiences that elevate customer satisfaction. Jumpstart your chatbot deployment using our extensive library of pre-made templates, allowing you to go live in mere seconds without requiring any technical expertise. Additionally, monitor, document, and evaluate chat logs, traffic statistics, and other analytics to gain insights into customer feedback, ultimately enhancing revenue and return on investment through data-driven improvements. By continuously refining your chatbot's capabilities, you can create an even more responsive and effective tool for customer engagement.

Chatboq serves as an AI-driven live chat and automation solution that allows companies to interact with, engage, and convert customers instantly. Applicable across various industries such as SaaS, eCommerce, real estate, and customer service, Chatboq empowers all types of businesses to facilitate smarter interactions through a combination of live agents, AI chatbots, and automated systems integrated with CRM platforms. Featuring capabilities for engagement analytics, customer insights, and AI-driven automation, Chatboq simplifies the process of personalizing conversations, enhancing response efficiency, and fostering valuable customer experiences, ultimately contributing to improved business outcomes. Additionally, its versatile tools ensure that companies can adapt their communication strategies to meet the evolving needs of their clientele.

Introducing an innovative live chat service for businesses that is the first of its kind globally. Based in Johannesburg, South Africa, this privately held enterprise has been catering to customers around the world since 2016, supporting small to medium enterprises as well as larger corporations. Our unique Hybrid Chatbot System approach emphasizes the essential role of human agents within the live chat process. By providing an affordable live chatbot platform, we at ChatMarshal strive to enable businesses to enhance their sales and elevate customer support through our outsourced live chat solution. As pioneers in the field, we take pride in being the first company globally to create a hybrid chatbot and live chat solution. Our distinctive approach stands as our unique selling proposition (USP), where human interaction remains a crucial element in the live chat ecosystem. While we utilize AI to support human agents, our commitment to continuous improvement means that as AI technology advances, we seamlessly integrate more of its capabilities into our systems for enhanced performance. This ongoing evolution ensures that our clients receive the best tools available for effective customer engagement.

Mavenoid offers a versatile support system tailored specifically for hardware manufacturers. By integrating both self-service and live assistance, it ensures that you are equipped to assist customers seamlessly, whether they need help with setup, day-to-day usage, or troubleshooting issues. Designed explicitly for hardware support, Mavenoid invites you to explore its capabilities in a test drive area that showcases its effectiveness across various products. From printers and speakers to dishwashers and robotic devices, Mavenoid enhances product support for some of the most renowned brands globally. The implementation of this support solution is swift, enabling it to be operational in just days rather than months. Transform your expertise into a functional product assistant within minutes, automating frequent inquiries related to troubleshooting, installation, and warranty management. The platform also streamlines escalations through a comprehensive set of live support tools, promoting more engaging interactions with your agents, including live video assistance. While chatbots are programmed to manage basic requests efficiently, they are also designed to foster more meaningful conversations rather than idle chit-chat. Mavenoid is committed to addressing genuine customer challenges effectively and efficiently.

Contact Centre, AI Chatbot and Free Live Chat for Improved Business Communication, Team Collaboration, and Optimized Customer Support + Experience.

Chatwoot serves as a comprehensive customer engagement platform that brings together various communication channels, such as email, live chat on websites, and social media networks including Facebook, Twitter, and Instagram, along with messaging applications like WhatsApp and Line, all within a single interface. This seamless integration empowers businesses to ensure a uniform customer experience across diverse platforms. The suite includes tools such as predefined responses for common inquiries, keyboard shortcuts for quick actions, and collaborative features that facilitate internal conversations through private notes. Additionally, users can set up automation rules to minimize repetitive tasks, and they can customize live chat widgets to reflect their brand's identity on their websites. Furthermore, Chatwoot allows for chatbot integration and the inclusion of personalized dashboard applications, making it a versatile solution for effectively managing customer interactions. With its extensive features, Chatwoot is designed to enhance overall efficiency and improve customer satisfaction.

Sprinklr Service is a robust customer service and contact center solution tailored for enterprises, built on a cohesive customer experience management framework that integrates interactions from over 30 channels, such as social media, messaging, live chat, email, voice, and community platforms, into a single desktop interface for agents. This platform features omnichannel routing, effective case management, and real-time contextual information, enabling agents to provide reliable and uninterrupted support. With the inclusion of AI-driven agent assistance, intelligent routing based on intent, conversational IVR, self-service knowledge bases, and automated bots, as well as comprehensive supervisor dashboards and analytics, Sprinklr significantly enhances agent efficiency, boosts first-contact resolution rates, and elevates overall customer satisfaction by harmonizing conversations, insights, and workflows. Additionally, Sprinklr’s self-service capabilities empower customers to navigate through automated FAQs and AI chatbots, thereby alleviating the burden on agents, while the integrated analytics and reporting tools ensure a comprehensive view of agent performance, facilitating continuous improvement and operational excellence. Overall, this interconnected system not only streamlines interactions but also fosters a more engaging customer experience.

You can use an AI-chatbot for answering questions. This will reduce the workload of your support team and increase your response time. Live chat services can be extended beyond your website. Chat with customers via multiple messaging apps in real-time, making customer support easier than ever. Customers can self-serve, buy goods and services, and resolve problems on their own without having to contact you. You can send one-off messages, such as announcements, updates, and offers to multiple messaging apps. Use our powerful targeting tools to send messages that are likely to convert to customer groups. In minutes, you can set up your chatbot and connect to your messaging channels. Our platform is intuitive and easy to use. You can add unlimited questions and answers to our Knowledge base. This allows you to automate repetitive and simple questions. Connect eBanqo Messenger to your existing backend systems, such as CRM, help desks, and email, and get the answers you need.

Quiq is a customer engagement platform that delivers personalized interactions across SMS/Text messaging, Apple Business Chat and Google's Business Messages. You can create conversational experiences that your customers will love with Quiq's Conversational Engag Platform. You can orchestrate conversational interactions that include both bots as well as humans. A conversation can be initiated by any combination of native Quiq chatbots, third-party bot frameworks bots, and human agents.

We offer intelligent solutions and professional insights designed to enhance your connections with both customers and employees. Our conversational platform seamlessly integrates human interaction with artificial intelligence, facilitating engagement for customers and staff at any time and place. This cutting-edge virtual agent, which includes chatbot capabilities, live chat, and conversational AI, is supported by our renowned orchestration platform, enabling you to deliver consistent, precise, personalized, and smooth omnichannel experiences on a large scale. Partnering with organizations globally, we work to enhance customer, employee, and contact center interactions while simultaneously lowering support expenses and boosting revenue. Our virtual agents and chatbots are already engaged in over 80 million conversations annually, and this figure is steadily increasing. Drawing on nearly twenty years of experience in providing effective self-service solutions, the Neutrino release of V-Person offers an ideal blend of conversational AI and orchestration tools, positioning your business for future success. This ensures that as technology evolves, your engagement strategies remain ahead of the curve.

Create an AI chatbot to achieve a fivefold return on investment while automating 80% of your customer support within just two months. Develop smart virtual assistants for your websites, Facebook pages, and messaging platforms to enhance customer engagement through automated chat and real-time assistance. These chatbots enable you to connect with your customers and foster brand loyalty by delivering interactive and personalized content. Additionally, they assist in generating qualified leads by posing relevant questions to potential clients. With Messenger chatbots, you can reach your prospects ten times more efficiently. Botsify allows you to design various types of chatbots simultaneously for different tasks, making it ideal for managing multiple responsibilities concurrently. Whether you're selling products, nurturing leads, or collecting contact information, Botsify's chatbot can effectively manage all aspects of customer support. By introducing automation into your conversations with a variety of features, you can create a more natural interaction experience for your customers, ultimately enhancing their satisfaction and loyalty. This innovative approach not only streamlines communication but also positions your brand as a leader in customer service excellence.

Enhance your customer communication by adding a personal touch, which can significantly improve satisfaction through the use of live chat. Crisp goes beyond mere chat software by streamlining all aspects of your customer interaction into a single platform. Your customers will enjoy a fantastic experience with a collaborative inbox, allowing you to address inquiries from website visitors with ease while simultaneously cutting costs using our live chat application! Research indicates that visitors who engage through chat support are more inclined to complete a purchase. With our complimentary chat solution, you can implement automated messaging that fosters proactive customer service, transforming casual visitors into potential clients. If you believe CRM software is solely about managing contacts, it’s time to shift your perspective. Crisp CRM offers a wealth of features that extend far beyond basic functionality, providing small businesses with tools to automate mundane tasks, enabling them to secure more deals. With Crisp, you can funnel more high-quality leads into your sales pipeline efficiently and effectively. This not only enhances operational efficiency but also ensures your business is well-equipped to thrive in a competitive market.

Unlock a fresh competitive edge through immediate customer interaction with our combination of live human chat and AI-driven chatbots. We prioritize engaging visitors who show potential for conversion but may need a nudge to proceed. By employing insightful behavior analysis and tracking techniques, we pinpoint the ideal moments and messages for initiating meaningful conversations. Our live chat team, based in the UK and US, acts as your real-time experts in products and services. With the backing of AI chatbots, we streamline your sales funnel, enhancing the dialogue process. This innovative strategy not only provides a new competitive advantage but also yields previously overlooked returns around the clock. Amplify both the quantity and quality of leads generated from your website. Engage, qualify, and convert prospects effectively with our native-English live chat services. Experience increased revenue while delivering an exceptional customer experience through our distinctive live chat approach. By seamlessly integrating warm, engaging human interactions with intelligent AI support, we revolutionize the customer experience on your website, ensuring every visitor feels valued and understood.

Chaport is multi-channel live chat and chatbot software for business, with premium quality and affordable price. It is designed as a modern messenger to make communication with customers as easy and enjoyable as chatting with friends. Chaport is convenient for everyone to use as it has applications for all platforms, be it iOS, Android, Web, Windows, or Mac. Among the most important features are auto-invitations that will help you engage visitors in the communication process, chatbots that will help you provide support 24/7 and get more qualified leads, and integrations with social networks and messengers that allow support specialists to answer questions from different channels in a single app. Chaport also provides self-service capabilities: you can create a knowledge base for your customers, add it to your website, and activate an FAQ bot to automatically suggest help articles directly in the chat widget. Other features include pre-chat form, custom fields, typing insights, saved replies, file sending, detailed visitor info, widget customization, group chats, reports, and even more. It is also possible to integrate Chaport with other apps via Zapier or API.

Integrate a live video chat feature that supports mobile devices and recording, allowing for complete customization to fit your contact center's specific requirements. Experience a sophisticated and secure web chat system equipped with dynamic pre-written messages, real-time translation, PCI compliance, and message previews. Enhance customer support and sales efforts with secure browsing and screen sharing functionalities. Facilitate immediate communication through live voice calls, web callbacks, and PSTN features. Utilize a conversational chatbot that smoothly transitions to live agents, accessible on your website, mobile app, and various social media platforms including WhatsApp. Effectively manage messaging on WhatsApp and social media with image support for enhanced customer interaction. Companies of all sizes leverage Talkative to boost sales, enhance customer engagement, and lower operational expenses. Transform the traditional in-store experience into an online platform with live video chat to foster sales and provide tailored customer service. Encourage seamless customer interaction across multiple channels to improve service quality and support digital sales funnels, making every customer touchpoint more effective. This comprehensive approach not only elevates customer satisfaction but also drives long-term loyalty and retention.

OneHash Chat serves as a comprehensive customer support solution that allows businesses to integrate the tool into their websites for delivering instant assistance to clients. The platform features a Shared Inbox, which consolidates all communication into a single interface for streamlined management. With the aid of Interactive Chatbots, companies can engage with potential customers seamlessly and efficiently. This versatile tool can connect with various channels, including websites, WhatsApp, Slack, Facebook Messenger, email, APIs, and more. All these features are available at an economical rate of only $27 per month. For any inquiries, please reach out to us through our website's chat support portal. This enables you to interact with customers across multiple platforms without the need to toggle between different applications. Additionally, you can save frequently asked questions as preset replies for quicker engagement in conversations. The shared inbox functionality also facilitates internal communication among team members regarding any discussions or queries. By using OneHash Chat, you can effectively manage customer interactions and internal communications all in one unified space. This ensures that both customer service and teamwork can flourish without unnecessary obstacles.

Helpfruit combines chatbots across web and social media platforms, live chat, and a comprehensive knowledge base into a single solution for brands committed to delivering reliable customer service. Trust is essential for any brand, and Helpfruit incorporates numerous safeguards to ensure that your customer interactions are secure and dependable. With a robust ISO27001 certification, Helpfruit guarantees that there are no inaccuracies or data breaches related to public GPT models. All content is managed through a unified knowledge base, ensuring that only verified information is accessible to users. While businesses often rely on email, ticketing systems, and call centers for customer support, these methods can fall short when customers seek immediate answers. Helpfruit addresses this issue by serving as an effective self-service platform, capable of resolving 80% of customer inquiries across preferred channels such as social media (including Instagram, Facebook, and WhatsApp), web chat, and help pages. By streamlining customer support, Helpfruit empowers your customers to find the solutions they need quickly and conveniently, enhancing their overall experience. Ultimately, this not only boosts customer satisfaction but also fosters loyalty towards your brand.

Our live chat software allows operators to reach customers immediately. Operators can see what visitors are typing and respond faster. They can also transfer chat to other members to speed up the resolution process. Operators can use canned responses in live chat software to provide real-time quality answers. Chat widgets can be customized with self-help articles for instant assistance. Our proactive chat software will enhance user experience. Chat invitation pop-ups and personalized operator greetings can be used to welcome visitors. This will increase engagement. Use our live chat to inform website visitors about new products, features, or service updates. Give product tours to your support team to help them engage potential leads. Our live chat support software allows you to store potential leads in your favorite CRM platforms such as Salesforce, Microsoft Dynamics, and Salesforce. This will allow your sales team to close more deals faster.

Higher conversions Interactive chats are more likely for customers to interact with your website. Delight Customers Use interactive question templates, gifs, and native language to delight your customers. You are always available 24x7 Even if all your sales reps are on vacation or asleep, you can still collect leads. Don't let your business go to sleep. Purchases at a Discount Engage each visitor to make every dollar of your advertising dollars count. Bot does not require human interaction.

Design chatbots, oversee interactions, and work alongside your team to provide an exceptional customer service journey. Streamline and automate customer interactions while ensuring round-the-clock accessibility. You can develop your own chatbot in just five straightforward steps and boost its availability to 24/7. Deploy your chatbot across your top platforms such as your website, Facebook Messenger, WhatsApp, Twitter, and Telegram! Simply input your content, and the advanced AI handles everything else. Consolidate conversations from various channels into a unified dashboard, allowing your chatbot and human agents to collaborate seamlessly. Eliminate the need to toggle between different applications and browser tabs, thereby enhancing overall efficiency. If your chatbot encounters an unfamiliar question, don't worry—the smart handover feature instantly directs the conversation to the right employee or team, guaranteeing that assistance is always available for your customer. The era of anonymous website visitors is now a thing of the past, as engagement becomes more personalized and interactive. By embracing these tools, businesses can foster deeper connections with their clientele and enhance overall satisfaction.

Introducing Sirius, the comprehensive chatbot platform that surpasses all other conversational tools. Tailored to enhance employee productivity and boost conversion rates through engaging customer interactions, Sirius ensures a seamless conversational experience. This platform empowers administrative teams with full control and can be effortlessly implemented across various channels in a matter of hours! Immerse yourself in the innovative features of Sirius and gain valuable insights into user behavior with its intuitive analytics dashboard. Instantly access your Power BI KPIs and reports through the bot’s chat interface, providing you with real-time data at your fingertips, no matter the location. SiriusBOT possesses advanced capabilities to comprehend user intent, allowing for complete backend management. Additionally, it identifies unanswered questions and continually learns from each interaction, making it increasingly intelligent for your users. With Sirius, you not only enhance customer engagement, but also foster a proactive approach to improving the chatbot’s effectiveness.

Tiledesk delivers scalable customer service to your mobile apps and your website. It is the first messaging platform that seamlessly connects applications, chatbots and humans, with its orchestration layer and built-in AI powered Bots. It is an open source project, based on the MQTT protocol for the messaging. Main Features: • Live Chat Widget with full multichannel experience on Web and Mobile; • Resolution Bot to automate customer support; • Easy Integration with all major AI-platforms, cloud and Open source, from DialogFlow to RASA; • Ticketing Management system perfectly integrated into the platform and into the flow of instant conversations; • Chat Tools like typing indicator, off-line access, delivery receipts, contact list, conversation history and much more; • Team Organization with multi-project management, SLAs setting, smart assignment of the queues, departments organization and much more; • Seamless conversation allows to “jump” between different channels in a transparent way for end customers and agents; • Dashboard with real time analytics; • Knowledge base.

Amity Bots is an adaptable AI chatbot solution tailored for enterprises, designed to deliver exceptional customer experiences around the clock. By connecting with various platforms, such as LINE, Facebook, and both web and mobile applications, Amity Bots ensures effortless engagement with customers across diverse channels. The system streamlines marketing processes, customizes interactions with users, and boosts sales efficiency through automatic lead generation and qualification. Additionally, it enhances customer satisfaction by providing continuous support, minimizing repetitive inquiries, and optimizing time and cost management. Among its notable features are the ability to manage chats across multiple channels, track user profiles and context, utilize co-pilot live chat, make AI-driven decisions, offer flexible integration capabilities, and deliver in-depth analytics and reporting functionalities. Furthermore, Amity Bots supports the use of message templates, product catalogs, accommodates multiple languages, and allows for bulk import and export operations, making it a versatile tool for businesses. With these capabilities, companies can significantly improve their overall customer engagement strategy.

SocialBoost Live Chat elevates customer service by making it more effective and responsive. By initiating conversations with your site visitors, you can convert them into satisfied clients who prefer instant communication over filling out forms. With SocialBoost Live Chat, you remain accessible and personal, ensuring visitors can reach you effortlessly. Our platform empowers you to engage with your audience at the most opportune moments and in the most suitable manner. You can collaborate with your team using a shared inbox, exchange ideas through chat or quick calls, switch to shared screens for clarity, and monitor your tasks to streamline communication and enhance productivity. Additionally, you can scale your support efforts by utilizing a chatbot to showcase special promotions and new offerings. With real-time interactions via Live Chat, you can confidently expect significant improvements in your business operations. This approach not only boosts customer satisfaction but also drives engagement and fosters loyalty among your clientele.

InTheChat is a comprehensive digital marketing customer service solution designed for large enterprises. Renowned brands like JPMorgan Chase, Mayo Clinic, and Universal Studios Florida rely on InTheChat to facilitate seamless communication with their customers through various channels, including SMS, social media, live chat, email, instant messaging, and chatbots. Additionally, the platform offers advanced enterprise features like in-depth performance analytics, secure authentication measures, text analysis capabilities, and skills-based routing for improved customer interactions. This robust suite of tools ensures that organizations can effectively manage customer inquiries and deliver high-quality service.

We provide a no-cost solution for creating a chatbot on your website without any coding skills required. Design interactive bots for capturing leads, conducting surveys, and quizzes that users find enjoyable to participate in. Instead of tedious forms, engage users in meaningful conversations that enhance their experience. By asking targeted questions, you can effectively qualify your website visitors and discern your ideal customer profile. Boost your revenue by transforming these qualified leads into loyal customers. Enhance your lead generation efforts with advanced chatbots that operate continuously, ensuring a steady influx of high-quality leads on your site. Automate responses to cut down on wait times and elevate customer satisfaction with virtual assistants that are ready to assist around the clock. Not only will this delight your clients, but it will also enable you to gather valuable information and deliver exceptional service instantly on your platform. Elevate the customer experience and increase your sales on Shopify with the help of Conferbot. When integrated with WordPress, Conferbot can effectively generate leads, respond to inquiries, or warmly welcome site visitors. Additionally, employing Conferbot on Webflow can significantly boost conversion rates by offering immediate assistance to your website's visitors, ensuring they never feel abandoned.

Automate support and increase engagement with our AI-powered WooCommerce Chatbot! Automated Customer Support Tohju AI Chatbot offers 24/7 customer support by answering common questions instantly and accurately. This will ensure that your customers get timely assistance even outside of business hours. Cart abandonment will be reduced and customer satisfaction will increase. Upload documents, and your chatbot will answer any questions. Personalized Shopping Experience The chatbot uses AI Agents to provide personalized product recommendations based upon user behavior and preferences. This not only improves the shopping experience, but also increases conversion rates and order values. No Coding required for Easy Setup Integrate Tohju's AI Chatbot into your WooCommerce store easily without any coding experience. The setup is simple and easy, allowing you start benefiting from AI driven interactions immediately.

Text App is a next-generation customer support platform that unites chat, ticketing, automation, and analytics in one intuitive workspace. Built on deep industry expertise and powered by advanced AI, it helps teams deliver faster, more consistent, and scalable customer experiences. Intelligent AI at the Core Text Intelligence is a self-learning engine that improves with every interaction. It analyzes help articles, past conversations, and business data to: • Resolve repetitive questions instantly • Suggest tailored, context-aware responses • Route complex issues to the right experts Unified Inbox for Omnichannel Support Text App centralizes messages from email, chat, WhatsApp, and Messenger into a single shared inbox, maintaining full context even when customers switch channels. Smart ticketing classifies, prioritizes, and automatically assigns requests. The Customer List adds a deeper layer of visibility by merging chats, tickets, purchases, and campaign activity into a single customer profile, enabling faster and more personalized follow-ups. Automation Without Code Use the no-code builder to automate follow-ups, escalations, and CRM syncs. Proactive tools like greetings, pop-ups, and targeted campaigns drive engagement — and with the AI Agent + Customer List, campaigns become automatic lead generation, turning interactions into actionable opportunities. Try it free for 14 days with zero commitment — no credit card required!

A conversational commerce solution tailored specifically for auto dealerships. It provides a seamless car purchasing journey directly from your website and Facebook page. Customers can explore your vehicle inventory and inquire about details at their convenience through live chat, text messaging, and messenger platforms. Collaborate effectively to enhance customer satisfaction levels. Monitor live discussions and engage to forge personal connections with your clientele. Showcase your top deals and adjust their visibility according to individual visitor interactions, fostering a customized experience for each customer. Acquire high-quality leads that are primed for conversion into sales opportunities. Activate our platform and witness a surge of leads flowing into your CRM. Simplify and enrich the communication process for customers engaging with your dealership. Our comprehensive chat solution will empower you to enhance interaction and close more sales. This innovative approach not only streamlines customer engagement but also helps build long-lasting relationships with your clients.

All the tools you need for a successful online company. All-in-one software that is easy to use for chat bots, email marketing and marketing automation. Gist's all in one platform means you don't have to purchase multiple subscriptions. Your team won't have to switch between multiple tools in order to understand your customers. Chatbots, forms, and automated meeting scheduling allow you to automatically qualify more leads and close more deals. Complete email marketing campaigns can be scaled to grow traffic, convert more visitors, retain customers, and increase conversions. Customers can be assisted in real time with an automated, collaborative inbox and self-service support. You can replace 8+ tools and keep all your products, customers, emails subscribers, and data in one location.

Enhance Your Website's Conversions with a Chatbot. The Most User-Friendly and Effective Conversion Chatbot Solution for Businesses Instabot is designed to engage with your visitors, providing tailored information, addressing inquiries, collecting leads, and scheduling appointments all in real-time. Our platform for conversational marketing not only boosts conversions but also helps in minimizing expenses. You can set up, connect, and deploy Instabot on your website or as a standalone landing page in under 20 minutes. Instantly utilize the data gathered by Instabot by transferring it to your CRM, marketing automation tools, email services, or internal systems. After launch, you can interact directly with customers while accessing comprehensive bot analytics, optimization recommendations, and make adjustments to your bot as needed. Instabot is an intelligent chatbot that employs AI and natural language processing (NLP) to rapidly acquire knowledge and respond to numerous inquiries over time, ensuring a seamless meeting booking experience for users. This versatility allows businesses to improve customer engagement and streamline processes effectively.

Manage all aspects of your customer support seamlessly from a single platform. Engage with your clientele through various channels such as WhatsApp, Facebook, Telegram, email, and web chat directly on your site. Enhance your customer service capabilities by integrating chatbots that streamline interactions. Cut down on expenses and improve response times by automating commonly asked questions from patrons. Transform visitors to your website into satisfied customers by allowing them to reach out regarding sales or support through their preferred communication methods. This all-in-one customer service solution not only enhances customer satisfaction but also boosts sales performance. Quickly and efficiently address inquiries from any of your channels using a unified inbox. Ensure that tickets are directed to the appropriate teams for quicker resolutions. Use message templates to save time when replying to customer inquiries. Gain insights into your customers' preferred channels, the challenges they face, and assess your service effectiveness. Every ticket converges in a single inbox and is then allocated to the relevant teams. Moreover, create detailed profiles that help eliminate repetitive information from your customers. This comprehensive approach fosters a more efficient and personalized customer experience.

Our intelligent chatbots are crafted to comprehend customer concerns and deliver precise, customized answers promptly. By utilizing AI-powered chatbots, businesses can offer round-the-clock automated customer assistance, significantly shortening response times. These chatbots are adept at identifying customer problems and delivering bespoke solutions to inquiries in real time. Harnessing AI technology allows for immediate insights into customer service workflows, ultimately enhancing customer satisfaction levels. Additionally, customers always have the option to request human support, allowing seamless transitions to live agents when the chatbot's assistance falls short, ensuring a comprehensive support experience. This combination of AI and human interaction creates a robust customer service strategy that can adapt to various needs.

HelperHat, an AI-powered software for customer service, is designed to help businesses provide affordable and reliable support from their websites. Installing HelperHat onto your website allows your business to provide 24/7 AI-powered support. This ensures that customer inquiries will be handled efficiently, quickly and accurately. HelperHat is available on iOS, Android and the Web. It makes it easy to manage support across all platforms. Key Features AI-Powered Live chat: Use advanced AI technology to deliver instant, accurate responses based on content directly from your website or uploaded files. Easy Integration: Compatible for 99.99% websites, including WordPress. Shopify. Wix. and Squarespace. Add a small piece of code to start. Real-Time Notifications : Receive instant emails and push notifications whenever a customer asks for a live agent. Customizable interface: Match the chat bubble colors to your branding.