Alternatives to CallHub

Transform your contact center operations with CallTools—an innovative cloud-based platform that unifies inbound and outbound dialing for maximum efficiency. Enhance agent productivity and foster stronger customer relationships with robust features like predictive dialing, call recording, and integrated multi-channel campaigns for email and SMS. Gain a holistic understanding of team performance through comprehensive analytics and real-time reporting tools. With flexible integrations, streamlined queue management, and customizable IVR options, CallTools simplifies workflows and delivers superior call outcomes. Optimize your connection rates using advanced data targeting and dynamic caller ID tools. Designed with an intuitive interface, CallTools empowers teams to handle even complex tasks with ease.

DialedIn is a cloud-based call center software built for teams that demand reliability, performance, and control at scale. It streamlines operations with intelligent tools that simplify call management, optimize agent workflows, and improve customer experiences. Rather than adding layers of complexity, DialedIn provides a flexible, scalable system that reduces wasted time and helps contact centers operate more efficiently. From inbound and outbound calling to blended environments, DialedIn is engineered to adapt to evolving business needs while maintaining compliance and uptime. • Intelligent Call Routing: Matches each customer with the right agent to improve satisfaction and better balance workloads. • Proven Dial Strategies: Leverages advanced algorithms to enhance contact rates and reduce downtime. • Customizable Tools: Adapts to your specific operational needs, ensuring that the technology works for you, not the other way around. • 100% US-Based Support: Offers comprehensive support, including technical and account management, ensuring maximum utilization of the dialer. • CleanCallerID™: An innovative feature that monitors and swaps out DIDs tagged as SPAM/SCAM by carriers with fresh DIDs automatically, ensuring uninterrupted customer interaction. With built-in analytics, reporting, and automation features, supervisors gain full visibility into agent performance and call outcomes, allowing for smarter decision-making and stronger ROI. DialedIn is not only designed to maximize live connections but also to keep agents connected with customers through secure, dependable, and user-friendly technology. By removing friction from daily operations, DialedIn empowers contact centers of all sizes to focus less on manual processes and more on delivering excellence.

Squaretalk is a powerful contact center solution that transforms how modern sales teams connect with prospects and customers, convert sales opportunities, and grow their operations. It offers AI Voice Agents, omnichannel communication (including voice and WhatsApp messaging), powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, enterprise-grade security, and affordable scalability without additional complexity or costs.. With local numbers in over 150 popular and niche destinations, we enable businesses of all sizes to establish and maintain a local presence, build trust, support their global expansion, and shorten sales cycles. Discover how Squaretalk’s cloud contact center platform can enhance your team’s connection rates and performance.

CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation--resulting in a more personalized customer experience. Find out which marketing campaigns are generating leads or conversions and use that data for automated call flows and to power your contact centre. Our phone, text, online, and live chat tools allow you to unify communications across your organization. CallTrackingMetrics is trusted by more than 100,000 users worldwide to manage communications for their sales, marketing, and service teams. Call tracking features include reliable dynamic numbers insertion (DNI), for session-level attribution, local and toll-free tracking numbers, and omnichannelattribution across calls, texts and form fills. Contact center features include a browser-based softphone and smart routing options.

Enhance customer interactions across various channels with uContact, net2phone's cloud contact center solution. uContact is a scalable, robust contact center platform, geared towards call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to manage heavy inbound and outbound calls for sales and support teams. uContact facilitates seamless management of all contact center interactions. Ensure top-notch voice experiences in inbound, outbound, or blended campaigns and engage customers through their preferred digital channels using the Unified Inbox. Our comprehensive platform offers features such as agent and supervisor capabilities, voice options, omnichannel support, and automation tools including chat bots, form creator, and workflow designer.

NiCE CXone Mpower is a comprehensive AI platform built to transform customer experience operations. It brings together automation, agentic AI, analytics, and orchestration into one unified CX solution. The platform is designed to move organizations from reactive service to proactive, AI-driven engagement. AI agents handle customer intents end to end, reducing effort for both customers and agents. NiCE synthesizes real customer conversations to identify high-impact automation opportunities. Its cloud-native architecture supports scalability, reliability, and enterprise-grade security. Businesses can integrate their existing tools using low-code and no-code capabilities. Real-time and historical insights help leaders make faster, data-driven decisions. The platform supports voice, digital, and self-service channels with AI-enhanced interactions. NiCE CXone Mpower enables organizations to deliver consistent, high-quality experiences at scale.

Kixie: Smarter Calling & Texting for Revenue Teams Kixie is the AI-powered sales engagement platform that helps teams connect faster, close more deals, and scale effortlessly—all while keeping it personal. 🔥 Outbound Sales: Boost connection rates up to 400% with AI-powered Local Presence, Multi-Line PowerDialer, and Spam Risk Prevention. 🚀 Marketing: Automate calls & texts for instant follow-ups and high-converting outreach—without the manual work. 📞 Inbound Sales & CS: Handle more calls with smart CRM-based routing, shared SMS inboxes, and instant auto-replies. 📊 RevOps & Leadership: Get AI-driven insights, real-time coaching tools, and advanced analytics to level up your team. 💥 Supercharge your sales team today! Visit our website to get started for free, no credit card required.

Close is the top CRM for small businesses and startups looking to win more deals in less time. Your team can communicate with prospects or customers in one place using built-in SMS, email, and calling. It's an all-in-one platform that you can use as a standalone tool without the need for any additional sales email tools or calling products. Close is cloud-based and affordable. It's also easy to use and has straight-forward pricing. This makes it a great fit for small and medium-sized businesses. Plans start at $49//month. Close was designed to make salespeople as efficient as possible. With just one click, you can make and receive calls. All calls are automatically logged (no need to enter any data manually!). The phone rings and leads activity information is displayed immediately. This means that you always have the data you need! Support is available via email, phone, FAQ documentation online, and a self service knowledge base.

Adversus serves as an outbound dialing solution designed to enhance your calling strategies, automate tedious tasks, and deliver essential insights for optimizing outbound workflows and overall efficiency. Founded in 2015, Adversus emerged from the founders' frustrations with the rigidity of their previous solution, igniting a vision to create a transformative outbound tool. We prioritize user-driven innovation, recognizing that each user possesses unique needs and expectations. Our platform offers extensive flexibility and customization across all workflow elements, ensuring that our users can tailor their experience to meet specific requirements. At Adversus, we strive to develop a forward-thinking solution that remains relevant and cutting-edge, aiming not just to respond to market changes, but to redefine what is achievable within the industry. Businesses across various sectors utilize Adversus to enhance their outbound calling activities, with user bases that can range from a single user to several hundred, all united by the goal of increased efficiency. Ultimately, our commitment to innovation and user satisfaction sets us apart in the competitive landscape of outbound dialing solutions.

Textmagic is a business texting platform designed to help companies of all sizes create SMS marketing campaigns, engage in two-way conversations with customers, and automate notifications with ease. With an easy-to-use interface, Textmagic helps companies send bulk texts and stay connected with customers worldwide. Notable features include scheduled messaging, customizable templates, and contact management, as well as WhatsApp integration for added flexibility. Textmagic’s reporting tools provide real-time insights into delivery rates, engagement, and response times, allowing you to track and optimize your messaging efforts with complete transparency. For businesses that require integration, Textmagic provides a seamless SMS API that can be added to any website and connections via Zapier with a wide variety of apps. Whether your focus is marketing, customer notifications, or internal communication, Textmagic offers a reliable and flexible solution with competitive pricing and helpful support—all in one place.

Routee is an intelligent omnichannel communication platform. (CPaaS), Routee offers advanced Web and API automation for all industry sectors. Routee's services are powered by AMD Telecom's strong infrastructure. They enable businesses to optimize marketing and business processes. -SMS Marketing: Custom-made messages based upon customers' individual preferences -Email Marketing: personalized newsletters and email campaigns based upon audience behavioral data -Transactional email: automated emails to customers regarding important data about their transactions -Marketing Automation: Rich forms & customer data capture. Automate repetitive marketing tasks and track marketing campaigns. -Two factor authentication: A second layer of security that includes fallback via SMS, Voice, Viber, and Missed Call -Cloud IVR: Multilingual capabilities, including the ability to convert speech into text and text to human-sounding text -Push Notifications: personalized web and mobile push notifications based on segmentation.

A Complete Call Center Package CallShaper’s cloud-based software solution for call centers keeps things simple. With CallShaper, inbound and outbound call center directors have a simple, dynamic, and flexible platform for efficient call management. CallShaper is designed to reduce costs and increase ROI in Call Centers. CallShaper works with businesses to increase contacts, track agents' performance, manage leads and sales processes, and maximize contacts. Managers can use the drag-and-drop interactive Voice Response (IVR) editor to transfer calls to third parties and other recipients based upon agents' availability, type, and time. CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst helping customers to maintain compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions.

Why struggle with large providers like Twilio, where response times to support requests can feel endless? At Signalmash, we’re more than just another CPaaS provider. Our commitment is to deliver top-tier CPaaS support. With us, your developers gain access to shared Slack channels with our team for quick assistance, and you’re always welcome to reach out directly to our CEO. Our real-time, high-quality support means faster development and empowers you to offer outstanding service to your customers. Our SMS services include: - SMS API - SMS CPaaS - SMS UCaaS - SMS no-code sending platform - 10DLC campaign support - Short code SMS - Toll-free SMS Voice services available: - Contact center telecoms - Voice termination - Voice origination - Local numbers - Short code numbers - Toll-free numbers - SIP Trunking Our No-code telecoms solutions: - UCaaS for SMS - CCaaS for call management - AI-driven solutions Signalmash – get unmatched support every step of the way. Schedule a call with us today for expert guidance!

Convoso: The Ultimate Dialer for Sales Teams Who Mean Business Since 2006, Convoso has redefined what it means to excel in outbound sales. Powered by cutting-edge AI, our platform doesn’t just support growth—it drives domination. We’re here to help you stand out, boost profitability, connect with more leads, and crush engagement like never before. And don’t worry—our built-in compliance tools ensure you stay on the right side of TCPA and all the other regulations. Convoso is trusted by thousands of businesses across industries like insurance, financial services, solar, home services, BPOs, lead generation, and legal. We’re not just a dialer. We’re the tool that closers rely on to win.

Our peer-to-peer texting and calling solutions enable our clients to engage effectively with members, supporters, and volunteers to achieve their objectives. So far, clients using GetThru have dispatched over 1 billion text messages and completed more than 750 million calls. The most effective way to understand our offerings is to witness them firsthand; we encourage you to arrange a live demonstration with our team for further insights. With our P2P texting platform, ThruText, and our phone banking service, ThruTalk, you’ll experience remarkable speed, scalability, and unparalleled support from our dedicated team. Explore the reasons why numerous clients prefer GetThru for their peer-to-peer messaging and political phone banking requirements. Over 2,000 organizations have turned to GetThru for various purposes, including event recruitment, volunteer engagement, surveys, fundraising, and beyond. Our diverse clientele encompasses political campaigns, advocacy groups, non-profit organizations, unions, colleges, universities, and independent educational institutions, showcasing the broad applicability of our tools. The versatility of our services ensures that no matter your mission, we have the solutions you need to succeed.

Make a single request through CallMultiplier or visit our website to submit your text message, and we will promptly enhance it and send your critical recorded voice or mass text communication to everyone in your group. CallMultiplier is designed to disseminate vital information swiftly and effectively for all kinds of groups, regardless of their size. We are at your service whenever you require assistance. Be it late on a Saturday night or early on a Tuesday morning, you can connect with a dedicated CallMultiplier representative in our Oklahoma City office, who is ready to assist you! Experience our service without any risk! We are so confident that our voice broadcasting and mass texting solutions will satisfy your needs that we offer a full refund of your payment if you decide to cancel for any reason within the first 30 days. Your time is valuable, and when you have a crucial message to share with your group, CallMultiplier is here to provide a seamless solution that allows you to communicate more efficiently than ever before. With our reliable service, getting your message out has never been easier.

HubDialer functions completely in the cloud, eliminating the need for software downloads or equipment purchases, and it allows users to start without requiring technical expertise. During outreach efforts, you can keep track of your remaining calling minutes and monitor the "burn rate" over time, ensuring efficient use of your budget and volunteer resources. Additionally, HubDialer features a householding option for web-based campaigns, enabling the system to reach multiple individuals within the same household effectively. It also provides the capability to scrub against previously uploaded calling lists, streamlining the management of incoming data across your various calling initiatives. Furthermore, text blocks can be customized to include any desired data variables, such as the recipient’s name, enhancing the personalization of each call. This functionality makes HubDialer an invaluable tool for organizations aiming to optimize their outreach efforts while minimizing logistical challenges.

Hustle is a comprehensive peer-to-peer text messaging marketing platform designed to help your organization engage in meaningful conversations with the right individuals at the optimal moment. With Hustle, you can send tailored SMS and MMS messages to targeted segments of your audience, assign key identifiers to audience members, retarget specific micro-audiences as necessary, and provide instant responses to keep your audience motivated and ready to act. By partnering with Hustle, you gain access to cutting-edge features such as Hustle Studio, which enables you to deliver video story-style messages directly via SMS. This innovative approach is just one example of how we are transforming the way you connect with your audience. Our user-friendly workflows make it possible to oversee numerous text message interactions in a matter of minutes, ensuring a hassle-free experience. In addition, the platform's analytics tools help you track engagement and effectiveness, allowing for continuous improvement in your marketing strategy.

RumbleUp is an award winning political P2P texting platform used by all the GOP national committees along with 3,500+ campaigns and organizations across the country.

Energize your outreach efforts with Impactive, the premier partner for organizations looking to expand their influence. Effortlessly grow your subscriber base through cutting-edge mobile opt-in forms, and communicate effectively with your audience by sending bulk text messages that include event invitations, fundraising requests, calls to action, and other important updates. Our innovative predictive dialer is designed for simplicity, ensuring administrative ease while maximizing call durations for users. Impactive’s phone banking feature embodies the capabilities we sought but were unable to find in other dialers, seamlessly integrated into our platform. We specialize in delivering tools that facilitate mobilization based on authentic relationships. Organizations of various sizes leverage our platform to engage with their supporters and their extended networks, igniting a movement for collective impact. Join the many who have transformed their outreach strategies with Impactive and experience the difference it can make in your mission.

Sigma Voice is a robust platform for voice broadcasting that was designed to meet the needs of businesses looking for efficient communication solutions. Our service allows you to send personalized, prerecorded messages with ease to a large number of people. This is perfect for marketing campaigns, emergency alerts and important event notifications. The following are the key features: Easy-to-use interface to manage and set up campaigns. Reporting to track engagement, calls, and responses. Integration with existing CRM systems to ensure seamless operation. Scalability - Handle calls from small lists up to thousands. Calling regulations are important for a hassle-free campaign. Sigma Voice offers clear, high-quality audio messages, reliable delivery and responsive customer service. Interactive options such as surveys and polls can increase engagement. Sigma Voice is ideal for a variety of sectors, such as healthcare, education and political campaigns. It ensures that your message gets heard.

We have developed top-notch calling and texting solutions equipped with innovative features, unmatched expert support, and the dependable performance you need during your most important organizing events. The Scale to Win Dialer is our latest calling tool designed to empower your democratic campaign or organization to reach millions of cell phones and landlines effortlessly. With its outstanding features, user-friendly caller interface, and the reliable service you deserve, all at a competitive price, discover why organizations nationwide are migrating to the Scale to Win dialer now. Additionally, Scale to Win Spoke is a peer-to-peer texting solution crafted specifically for organizers, offering rapid messaging capabilities at a lower cost compared to our rivals and incorporating essential features unavailable in other platforms. We are certain that Scale to Win Spoke will quickly become your preferred texting service, whether your outreach involves 20 thousand or 20 million recipients. Our commitment to providing superior tools ensures that your communication efforts will be more effective than ever.

CallCenterHosting offers cloud-based solutions that are packed with advanced features, contributing significantly to your business's success. The effectiveness of a call center is largely determined by the performance of its dialer and its ability to reach out to customers effectively. The choice of dialers is influenced by the number of agents on hand and the scale of outreach required. These cloud solutions empower agents with essential tools and information to engage effectively with customers. The advent of cloud technology has revolutionized the call center sector, introducing innovative solutions that maximize the potential of customer service through cloud-hosted systems. By utilizing toll-free and virtual numbers, businesses can effectively communicate and promote their products or services to prospective clients. Maintaining consistent communication with customers is crucial for achieving business objectives. Organizations are continuously seeking methods to enhance their accessibility, ensuring that customers can easily connect with them for support and assistance.

MyOperator is India's largest Call + WhatsApp platform, catering to 15000+ businesses including NCERT, Amazon, Lenskart, Apollo, and Myntra. Why MyOperator? MyOperator offers a range of products to boost communication and productivity, including integrated Call + WhatsApp, Cloud Contact Center, Office IVR, toll-free numbers, Campaign Management suite, Multi-store Solution, WhatsApp Business API, and advanced integrations: ✅ 15000+ Brands using Call + Whatsapp to cater to their customers ✅2.5+ Billion Conversations managed through MyOperator platform ✅ Highly rated on Google, G2, and Capterra ✅ 99.9% uptime with multi-geographu redundancy ✅ Automate service through Voice and WhatsApp bots ✅ Build intelligent WhatsApp campaigns/ auromations to engage customers ✅ Run customer service on VoIP-ready Contact Center with WhatsApp

Voice broadcasting is an effective method through which you can send automated calls to a large group of people all at once. Businesses use voice broadcasting to perform notifications, surveys, emergency alerts, event invitations, corporate announcements and reminders to reach large audience more efficiently. Messagizer is a reliable and convenient voice broadcasting service provider for businesses across the USA and Canada. It is easy to use, quick and convenient which makes it a viable alternative for those looking for a cost-effective solution. We offer the latest technology to reach a large number of people in one go. Our broadcast services include Cheap Voice Blast, Real estate Agents Phone Dialer, Bulk SMS Text Messaging, Press 1 Transfer, Telephone Polling and ringless voicemail delivery. You can quickly start your campaign without any infrastructural setup and send ringless voicemail to thousands of audience with Press 1 live transfer option. We also offers on-demand scalability and access to real-time dashboard and reports which show active campaign status. Feel free to call us at (866) 553-0928 or visit our website to know more about our voice broadcast related services.

Unlimited Calling - Free Trials T-Max Predictive dialer, an inbound or outbound CRM dialing system is ideal for debt collection, marketing, and sales teams. T-Max Predictive dialer allows users to reach as many live contacts as they want by dialing up five numbers at once. T-Max Predictive Dialer's automated system allows users to cut down on busy signals, incorrect numbers, or no responses. Instead, they aim to connect all recipients to a live agent at the first contact. Managers can use monitoring to listen and take over calls for QA, or to close the call. Hosted auto dialer VOIP phone system, with preview dialer, power dialer, sip phones, sip phones, sip phones, webphones, voicemail drops and local caller ID. We also offer Voice Broadcasting AutoDialer Trials. Compatible with any CRM, including Salesforce, Zoho, and Monday

iCallify delivers innovative call center software that improves customer interactions through the use of AI-driven functionalities. Our comprehensive platform supports inbound, outbound, and blended call center operations, featuring sophisticated tools such as auto dialers, predictive dialers, power dialers, preview dialers, IVR systems, voice broadcasting, WhatsApp integration, click-to-call options, and real-time monitoring dashboards. Engineered for growth and effectiveness, iCallify enables organizations to refine their communication approaches and enhance productivity. By concentrating on exceptional customer experiences, we provide customized solutions that cater to the distinct requirements of various industries, guaranteeing smooth integration and strong performance. iCallify stands as your dependable ally in converting telephony into a significant business advantage, helping you stay ahead in a competitive landscape.

PhoneWagon is the #1 rated call tracking software. Beautiful, simple, easy to use 14-day free trial (no need to credit card). You can create a campaign in less than 30 seconds using local or toll-free numbers. PhoneWagon helps businesses to grow by helping them understand which marketing campaigns have the highest return on investment. We also provide world-class customer service via our voice and text messaging communications tools. PhoneWagon, a beautiful and easy-to-use call tracker software, helps digital marketing agencies and clients to understand which campaigns are most effective. 93% of businesses rely upon phone calls to convert leads to paying customers. Marketing agencies can prove to clients that they are driving inbound phone calls that lead to paying customers. Marketing agencies can maintain a consistent brand by using our white-labeled dashboard to provide their clients with a beautiful interface to view all their phone calls, texts, and other information.

Neotel allows you to enhance your PBX system by integrating a CRM module, which is particularly useful for telemarketing and contact center customer service through features like a predictive dialer. The virtual PBX from Neotel has seamlessly combined its capabilities with mobile services, enabling you to enjoy all the benefits that this integration provides. You can make unlimited internal calls at no cost, whether between landlines or mobile extensions, ensuring that communication remains efficient and cost-effective. Additionally, users can take advantage of the benefits associated with mobile bonuses. With a consolidated billing system, managing your fixed and mobile expenses becomes simple and straightforward. The call center manager has the ability to monitor the status of all teleoperators at a glance, allowing for real-time oversight and actions such as conference supervision. Moreover, when the coordinator uploads the database, the system automatically initiates calls, transferring them to the teleoperator upon connection, streamlining the entire process for maximum efficiency. This combination of features not only enhances communication but also significantly improves overall operational productivity.

InterCloud9 has given a new meaning of SMS with its Simple Messaging Solution. All-in-one auto dialer, bulk messaging solution hosts, integrated CRM with web phone and text messaging, voice broadcasting, and ringless voicemail drops all in one place. There's no need to put together multiple solutions. We've done it all for you. Make calls, schedule callbacks, create an auto attendant to inbound call routing, send text messages, create autoresponders, leave voicemail drops, or automated voice messages from one interface. We've done it before. Text YES2SMS (959.229.8200) to see it work!

Dialer360 leads the way in offering innovative Cloud call center software solutions. This advanced technology features a Predictive dialer, integrated Avatar, CRM capabilities, and a Web Phone, along with Voice and SMS broadcasting, a hosted Phone system, and VoIP services. It is an affordable and user-friendly option that requires minimal time to learn, making it an ideal choice for Inbound, Outbound, and Blended call centers. Additionally, it allows seamless integration with various third-party applications such as Salesforce, Pipedrive, Zendesk, Vtiger, Zoho, and Microsoft Dynamics, enhancing its versatility and functionality for users. Ultimately, Dialer360 empowers organizations to optimize their communication processes effectively.

Leverage Fonada’s CPaaS Solutions for Smart Business Communication Cloud Contact Center Solutions Delivers comprehensive solutions for managing inbound and outbound communications. Increases operational efficiency with features like call routing, monitoring, and recording. Enhances customer support with unified communication channels and CRM integrations. Automated outbound calls, increasing agent productivity and reducing idle time. Ensures higher call connectivity with advanced dialing algorithms. Voice Solutions Voice Broadcasting/OBD: Deliver pre-recorded messages to a large audience quickly and efficiently. Virtual Number: Provide a professional appearance and manage calls seamlessly with virtual numbers. Number Masking: Protect privacy by masking the actual phone numbers during calls. Toll-Free Numbers: Enhance customer service by offering toll-free numbers for easy access. IVR Solutions: Improve customer experience with interactive voice response systems that guide callers to the right department. Click-to-Call Solution: Boost customer engagement by allowing them to connect with your business with a single click.

LeadDesk's innovative auto and predictive dialing features allow agents to increase their daily call volume from 40 to an impressive 120. This remarkable boost in call capacity can significantly impact your revenue and overall financial performance. With eight unique dialing options, including both auto and predictive modes, LeadDesk ensures that your outbound sales agents can effectively connect with customers in any scenario. Transitioning from a manual dialing system to LeadDesk can empower your call center team to contact three times more prospects each day. As the decision-maker, you have the opportunity to enhance your campaign's return on investment by utilizing LeadDesk’s intuitive tools for creating, managing, and analyzing sales and marketing campaigns without needing to consult external experts for every new initiative. This level of control allows you to continuously refine your call center strategies based on up-to-the-minute analytics and past performance data, ensuring your campaigns are always optimized for success. Embrace the power of LeadDesk and watch your sales potential soar.

Smartz Solutions is a disruptor that is reshaping contact center landscape. The traditional legacy systems have been holding businesses hostage too long with their complex infrastructures and high fees. Contact centers are tired from being burdened with disjointed, expensive systems that have a negative impact on customer and employee experience. Our AI-powered 360° experience platform is redefining contact centre experiences. We've been there. We paid for legacy systems. We had 15 systems running simultaneously (at snail's speed) to be able run our call center. We understand the frustration of not being able (sometimes even) to find data to help customers. We know how frustrating it is to have employee data scattered across multiple systems, never allowing a clear picture of the business. You don't have run your call center by losing money, opportunities, and patience. With a comprehensive tech stack you can finally have your entire customer base.

The SpitFire Enterprise Predictive Dialer is a comprehensive software solution designed for managing blended inbound and outbound call center operations, featuring an unlimited number of lines and an intuitive interface that is both user-friendly and cost-effective. This robust enterprise system includes six distinct dialer modes: Predictive Dialer, Fixed Rate Dialer, Quick Connect Dialer, Preview Dialer, Manual Dialer, and Click to Dial. With a pre-loaded database of phone numbers, SEP efficiently initiates outbound calls and seamlessly connects answered calls to available agents, optimizing performance. Furthermore, the system meticulously tracks call center activity and call durations, dynamically adjusting the dialing rate to reduce idle time for agents, thereby enhancing productivity and overall efficiency in call management. Such features make the SEP an invaluable tool for any organization looking to streamline its calling processes and maximize agent utilization.

Voicent offers a user-friendly predictive dialer software that encompasses various dialing modes such as predictive dialing, preview dialing, progressive dialing, a dedicated call center predictive dialer, and manual dialing. This software significantly enhances the productivity of agents while boosting the overall success of campaigns by automating the dialing process, efficiently bypassing busy signals, unanswered calls, and disconnected lines, and even leaving messages on answering machines if desired—all without requiring your or your agent's involvement until a live person is reached. Moreover, with straightforward campaign management features at your disposal, you can effortlessly oversee and control predictive dialer campaigns, adjust call volume settings, manage call forwarding, and switch between different dialing modes including progressive, preview, manual, and predictive. As a result, users can streamline their communication processes and focus more on engaging with their customers directly. This comprehensive solution ensures that businesses can maximize their outreach efforts effectively.

MegaDialer, a cloud-based call centre software, is designed to assist businesses with predictive or preview dialing. Users can view campaign information, track agents, and perform real-time analysis through the interactive interface. MegaDialer features include instant call reports, on demand recording, call supervision, call layout after complete, caller ID and call monitoring, automated re-calls as well as automated emailing, incoming calls management, real-time activity panels and call list for agents. MegaDialer can also be integrated with CRM and SMS systems, allowing employees to manage leads. Pricing is determined by usage. Technical support is available via email or phone.

Readymode (formerly XenCALL), a cloud-based CRM and VoIP solution, empowers telemarketers and contact centers to run campaigns, increase leads and close more deals. Top features include agent and call-list prioritization, agent calendar, agent callback calendar and blended inbound and outbound calling channels. Conference calling, call recording, and many more. Readymode, a browser-based solution, is easy to use and comes with personalized training and support. With an intuitive predictive dialer, you can streamline and automate administrative tasks. Take a proactive look at call center analytics reports to see how agents perform. With our integrated CRM and third-party integration capabilities, you have everything you need. Dynamically create new lists from all your leads to assign to your sales team. Direct server-to-server connectivity with TrustedTPV or VoiceLog Verification systems. Third party lead posts are easy to integrate.

PhoneCall stands out as a robust cloud-based contact center solution, tailored to effortlessly adapt to the demands of telemarketing and lead generation enterprises. This comprehensive software package includes features such as an AI-powered Intelligent Dialer, Real-Time Analytics, three years of call recording storage, Text-To-Speech functionality, Click-to-Talk options, and a convenient 1-Click Compliance tool to optimize business efficiency. Moreover, with its multi-device compatibility, business owners and administrators can stay connected and manage operations seamlessly, even when using devices on iOS or Android platforms. This level of accessibility ensures that users are always in touch with their business activities, promoting a streamlined workflow regardless of location.

InterCloud9 is the industry leader in cloud-based predictive dialers. Our dialer can be used by individuals or call centers. It can dial up to 5 lines per agent, and also allows for inbound call distribution and SMS messaging. No contracts, instant account setup, US-based support and training are all included at no additional cost. Our cloud-based power dialer is easy to set up and fully functional in less than 10 minutes. Simply plug in your headset and upload your data to enjoy the highest possible connection rates! We have the best power dialer whether you are a single agent or a call centre with 100 agents. Our cloud based power dialer hosts an integrated CRM, real-time agent monitoring, an industry leading per agent calling ratio, call back scheduling/reminders, text messaging, script pop ups and email templates just to name a few of the standard features. Our power dialer software can be accessed via an internet connection because it is cloud-based.

Enghouse Interactive SmartDial stands out as the premier outbound dialer in the market, offering a superior experience for both clients and agents, leading to enhanced productivity while ensuring compliance with regulations more effectively than other outbound dialing solutions. Here are six compelling reasons to choose SmartDial from Enghouse Interactive: it is designed to integrate natively with Enghouse Interactive Contact Center solutions, and it can also seamlessly connect with various other Contact Center platforms. SmartDial intelligently combines outbound and inbound call flows, which maximizes agent efficiency and productivity. Additionally, it easily meets compliance standards for national, regional, and local regulations, such as TCPA, FDCPA, and DNC. Users will experience unmatched operational flexibility, allowing for effective management across different campaigns and time zones. It offers deployment options that include Cloud, On-Premise, or Hybrid models, ensuring that organizations can adhere to all relevant regulatory requirements, regardless of their operational setup or geographic location. Ultimately, SmartDial empowers companies to optimize their outbound calling strategies while maintaining strict compliance and enhancing overall performance.

Ricochet360 serves as a comprehensive solution that combines dialer functionality, CRM capabilities, and marketing automation tailored for enterprise-level call centers, as well as sales and customer service teams. By utilizing Ricochet360, teams can expedite the process of contacting leads and securing deals, efficiently oversee all interactions with prospects, manage calls and emails, route inbound phone inquiries, and simplify various marketing and sales activities from a single platform. Additionally, the platform offers extensive customization options, allowing it to align perfectly with a team's unique requirements and financial considerations, enhancing productivity and effectiveness. Ultimately, this versatility makes Ricochet360 a valuable asset for organizations looking to optimize their sales and customer engagement efforts.

Voicent Live offers a comprehensive cloud solution equipped with essential tools for maximizing performance and efficiency, including call center functionalities, predictive dialing systems, voice broadcasting, as well as text and email communication tools; it also features an integrated CRM, streamlined workflow, and business process automation, all within a single adaptable and scalable platform. This all-in-one package is designed to meet the diverse needs of businesses seeking to enhance their operational capabilities.

Five9 has been focused 100% on cloud contact centre software for over a decade. Five9 is the leader in execution in the Gartner Contact Center as the Service Magic Quadrant Leaders Quadrant. This has made it the preferred solution for enterprise contact centers who need a reliable, secure, and scalable solution.

Kunnect offers top-notch hosted call center software designed to streamline your business operations with ease! Recognized as the premier Hosted Call Center Software currently available, Kunnect delivers a cloud-based solution powered by Amazon, addressing all your call center and telecommunications requirements worldwide. The Kunnect XVP - Hosted Call Center Solution features an economical and user-friendly predictive dialer accompanied by CRM scripting, aimed at boosting productivity, lowering operational expenses, and elevating customer satisfaction. This solution is utilized in call centers globally and also empowers remote agents working from home. With Kunnect’s advanced cloud-based predictive dialing, you can achieve structured and automated outbound contact with the right parties, ensuring you uphold your commitments to customers and maintain communication. The software supports both predictive and preview dialing modes, providing flexibility and enhancing productivity, while also offering post-call functionalities such as the ability to print invoices or lead sheets, thereby accommodating various operational needs efficiently. This comprehensive suite not only simplifies call management but also contributes significantly to improving overall service quality.