CallCenterHosting Description

CallCenterHosting's cloud-based solutions are rich in advanced features that will help you achieve business success. The efficiency of a dialer is crucial to the success of a call centre. The number of available agents and the size of the outreach required will determine the suitability of dialers. Cloud-based call centers that provide the right tools and information to help agents negotiate with customers. Cloud has revolutionized the call center industry. It has introduced many innovations that have made it possible for agents to communicate with customers using the right tools and information. To communicate with your customers and to endorse your products and services, you can use virtual and toll-free numbers. To achieve business success, you must maintain good communication with customers. Companies seek ways to make their customers feel connected to them in a way that is easy for them.

Pricing

Pricing Starts At:
$7.49 per user per month
Free Trial:
Yes

Integrations

No Integrations at this time

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Company Details

Company:
CallCenterHosting
Year Founded:
2004
Headquarters:
United Kingdom
Website:
www.callcenterhosting.com

Media

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Product Details

Platforms
SaaS
Type of Training
Documentation
Webinars
Videos
Customer Support
Phone Support
Online

CallCenterHosting Features and Options

Auto Dialer Software

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

IVR Software

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer Software

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Cloud PBX Provider

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

CallCenterHosting Lists