Best Brick Street CONNECT Alternatives in 2024

Find the top alternatives to Brick Street CONNECT currently available. Compare ratings, reviews, pricing, and features of Brick Street CONNECT alternatives in 2024. Slashdot lists the best Brick Street CONNECT alternatives on the market that offer competing products that are similar to Brick Street CONNECT. Sort through Brick Street CONNECT alternatives below to make the best choice for your needs

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    Infobip Reviews
    With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is a global leader in omnichannel communication. We make it our business to simplify how brands connect with, engage and delight their customers at global scale. Our programmable communications platform delivers a suite of tools for advanced customer engagement and support, plus security and authentication. We make this available to you across the widest range of communication channels possible. THE INFOBIP ADVANTAGE (1) Personalized omnichannel customer connections Achieve deeper customer engagement across the widest selection of local and global channels, including: SMS, RCS, WhatsApp, voice, video, email and the most popular chat apps. (2) Global reach, local presence Our 60+ offices around the world allow us to react faster. We provide 24/7 customer support, technical solutions in-line with needs and local requirements — based on proven best practices. (3) Full stack customer engagement Deliver better outcomes for your business by enhancing your communications with fully integrated contact center, marketing automation, and chatbot building solutions informed by our customer data platform.
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    SlickText Reviews
    Top Pick
    SlickText is the most popular text messaging platform. SlickText has made text messaging a competitive advantage for businesses since 2012. SlickText's award winning software is used by over 40,000 customers in North America, including ESPN and FedEx. SlickText has two headquarters: Jamestown, NY, and Nashville, TN. Visit slicktext.com to learn more about SlickText.
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    User.com Reviews
    Top Pick
    User.com is a full-stack software for marketing automation. It allows you to communicate with customers and manage your relationships. User.com is one platform that offers many features. It provides you with robust tools for sales, marketing, and support. You can use the different features to communicate with your customers consistently across a variety channels such as email marketing, mobile push, SMS messaging and call centers. This will make every visitor happy. You can see every piece of data and measure it all with all activities organized in one place. This can be customized to show only the essential metrics you choose to make it easy to take action. Are you ready to try it? Register now for a free trial at User.com -
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    Preferred Patron Loyalty Reviews

    Preferred Patron Loyalty

    Preferred Patron Loyalty, LLC

    $149/month
    2 Ratings
    Preferred Patron Loyalty offers the best loyalty and gift card solutions on the market. Preferred Patron is a multi-channel marketing solution that can be used by all companies. It also offers visitor loyalty management, incentive promotions, and gift card management capabilities. You can increase customer engagement with Preferred Patron Loyalty by using e-mails and SMS to reach customers. This solution offers incentive-based promotions such as coupons, rewards, recognition, appreciation, referral, miss you, cash back, and more. You can either operate the solution standalone or leverage one our seamless integrations such as Square POS, VendHQ POS, and Shopify ECommerce.
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    D-AIM Reviews
    One virtual marketer per customer journey. To build customer loyalty, you can use one-on-one relationships. Relationship marketing is a completely new concept. Every customer is unique and general marketing tactics have little or no impact. Consumers today expect a highly personalized relationship with brands. A marketing strategy that is based on deep insights is essential for a meaningful customer journey. It is essential to deliver messages that are relevant, timely, and engaging for every customer, every day. Our predictive marketing tools and business intelligence services, which are enhanced by artificial intelligence, give you the ability to enter a new era in relationship marketing. Optimize traffic to your media site, increase advertising revenue, convert nonpaying subscribers to paying subscribers, and recommend accurate VOD contents. To build customer loyalty and increase purchase frequency, create hyper-personalized relationships.
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    Contiinex Reviews
    AI-based quality audit for insurance, healthcare, consumer banking, and retail. Automate all QA parameters for customer interactions via phone, email, chat, and social media channels. Contiinex cloud-based dialer can help agents communicate seamlessly with clients for both outbound and inbound campaigns. A centralized dashboard that gives you a 360-degree view of your business processes. Contiinex WhatsApp business API allows you to automate customer service, sales, support, marketing, pre-purchase, and post-purchase engagement. A unified dashboard provides a comprehensive view of all customer engagement metrics. Contiinex allows you to monitor 100% of customer interactions, voice and non-voice. This compares to a sample of 1-2% quality auditors. Reduce fraud by identifying the right opportunity and improving process efficiency.
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    Engagio Reviews
    It is not enough to just implement a few ABM tactics. It is important to build a solid foundation for growth. Engagio is a B2B platform that helps companies deliver account-based marketing for sales and marketing. It provides the data, sales insights and full-journey analytics needed for sustainable success. With data from all your tech stack, you can build an ABM foundation. Our B2B customer data platform (CDP) allows you to combine data from all your tech stacks to give a complete view on accounts and people. Easy-to-use insights about target accounts and people will help your revenue team determine where to focus their efforts for maximum engagement, pipeline, and retention.
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    Juris Access Reviews
    Juris Access, a marketplace and P2P platform outside of the box, serves as a flexible customer on-boarding platform. Juris Access facilitates digital transformation for banks. Customers can apply for loans anywhere, anytime. Although some financial institutions have digital channels such as online loan applications, they are still semi-automated because they require people to follow up and so, the process is still manual. Because of the changing market and customer demands, there are no solutions that can continue the digital journey. This results in a high cost of operations because financial institutions still use inefficient, traditional methods.
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    Otherlevels Reviews
    OtherLevels' sports engagement platform uses game state, live betting and player behavior to provide real-time customer engagement. Intelligent messaging from OtherLevels is a multi-channel real-time messaging platform that uses data and real-time events. OtherLevels seamlessly creates customized customer experiences that combine multiple data sources, content libraries, and player behavior to maximize customer connection, no matter what the occasion. You can replace generic CRM lifecycle marketing by directly relevant high-impact lottery, iGaming, and sports experiences. Data is the heart of all decisions, personalization, and real-time messaging. High-end event processing and external data feeds, combined with player behavior data, can power and enhance content creation and delivery. This results in content rich engagement experiences that are highly contextually relevant.
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    Airship Reviews
    Airship is used by thousands of top brands around the globe to build closer relationships with customers through highly contextualized and relevant interactions. Airship's Customer Engagement platform is mobile-first and data-driven. This allows brands to focus on individual customers and their needs rather than which marketing channels to use. Airship makes it easier and more efficient to increase customer lifetime value in an omni-channel era. Airship optimizes every customer journey across all digital touchpoints with trillions of interactions across mobile apps, push notifications and mobile wallets.
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    Gleantap Reviews
    Gleantap, a multi-channel customer engagement platform, can help you engage customers and increase loyalty. Gleantap allows businesses to harness the power and efficiency of SMS marketing and mobile push notifications to retain customers, automate their marketing, increase revenue, refers, and reviews. It includes mobile push notifications, text messaging, segmentation tools, smart analytics, segmentation tools, and smart analytics.
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    Cohort Reviews
    Our templates are ready to use and will help you create your first customer journeys with just a few simple clicks. You can create your own engagement scenarios using an intuitive drag-and drop interface. Track performance and assess your impact on sales, customer satisfaction and more. {Connect social media, CMS, CRM, third-party apps and brand partners to easily create outstanding experiences.|Connect social media, CRM, CMS, third-party apps, and brand partners for a seamless experience.} The plug-and-play marketing solution that transforms brands' customer accounts into powerful engagement channels.
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    Ackee Reviews

    Ackee

    Ackee Digital Enterprises

    Ackee streamlines customer success workflows and helps you beat customer churn. Ackee provides valuable insights for your team to ensure success throughout the customer journey. Ackee's powerful data science platform provides the tools you need to provide outstanding customer value. Ackee integrations allow you to connect your data and access detailed account information, customer churn prediction, and health metrics. You can ditch Excel and no longer have to search for customer information. You will get key metrics and real-time notifications to keep your team up to date on major changes in customer activity. This will allow you to take steps to increase retention and improve adoption. Ackee automatically segments high-risk and active accounts based upon real customer activity. This allows you to create scalable workflows that focus on clients who need your attention most.
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    SmartBip Reviews
    SmartBip is our platform's name. It acts as an API Gateway and Middleware between the internal systems and the App and Web frontends. This facilitates and secures the communication between the parties. RetAPPs was established in 2012 by Alessandro Tiretta. He still provides the company with his retail industry expertise. He realized that brick-and-mortar stores could benefit from innovative tools in their battle against online boutiques. This was both for customer engagement and to meet the new needs of manufacturers. Today's data prove that this is true. RetAPPs is the perfect partner for traditional retailers. It's a fully digital solution provider that can support retailers through the entire digitisation process. SmartBip, our proprietary technology, turns any point-of-sale into an e-commerce platform with multiple channels.
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    MobiLytix Reviews
    MobiLytix™, Real-Time Marketing, is an AI-powered real time interaction management and multichannel marketing automation platform that delivers top-line results to CVM marketers. MobiLytix™, Rewards (MR), is an engagement marketing platform that creates reward-based promotions and loyalty programs. These are designed to help enterprises achieve their business KPIs across the entire consumer's lifecycle. Comviva's MobiLytix™, Digital Marketing platform is an all-in one customer engagement automation platform that delivers personalized and engaging customer experiences via digital channels. Engaging customers via digital channels requires engaging content that resonates with customers and is presented at the right moment.
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    1440 Reviews
    The Omnichannel Suite is a Salesforce Brands product. Create experiences once and deploy on multiple channels using the only Salesforce Native tool that streamlines customer engagement throughout the entire journey. All your customer-facing team members will be empowered to monetize and improve customer experience. You can meet your customers wherever they are. Multi-channel experiences can be designed from a single interface. Complete your omnichannel management with Instagram, Review Channels TikTok and Support Emails. Einstein Bots can be used to qualify customer data, answer common questions and divert calls before they are handed over to an agent. Enhance the customer experience by adding rich features such as images, carousels and emojis. You can also schedule, share location, and translate messages automatically. Salesforce's customer data and order histories can be used to scale personalization across departments, channels and channels.
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    Dataroid Reviews
    Digital analytics platform for customer engagement and enterprise-level digital analytics that can help you improve every customer interaction and provide better customer service using data-driven insights. Enhance and understand every customer interaction. Real-time actions Start delivering a better experience. You can automatically collect customer behavior data across all channels from day one - without any custom development. Each customer interaction can be viewed under a single customer profile. Visual dashboards allow you to analyze customer journeys and tracks. Deep dive into the reasons behind with Dataroid's data lake and out-of-the-box analytics reporting. Real-time engagement metrics can be used to improve your communication. Dataroid allows you to better understand your customers, improve digital product experience, and drive customer retention.
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    Snipp Reviews
    Our modular platform for customer acquisition, retention, and engagement allows multichannel brands to implement omnichannel, data-rich, objectives-driven, ROI-driven, data rich programs across all industries. A single technology vendor can help brands run everything from simple reward-based promotions to ongoing loyalty and rebate marketing programs. Consumers can create instant win games, sweepstakes GWP and social media campaigns to win big while having a lot of fun. Assist with setup, legal and fulfillment. Modular customer loyalty platform that rewards customers for purchasing and not-buying to build loyalty. Complex consumer behaviour and purchase patterns can be captured and analyzed. This valuable information can be used to generate actionable insights that will improve personalization and engagement. Digital receipts processing makes it easy to get rebates. Flexible, efficient, secure, scalable, and scalable.
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    Pega Customer Engagement Platform Reviews
    Customer engagement is becoming more complex as customers expect consistent, relevant and personal interaction across all channels. This should be a simple task for your customer engagement platform. However, too many platforms are cumbersome and not able to deliver the promised personalized interaction. Many platforms can't connect information from different organizational data silos to provide personalized customer service. Pega Marketing is the next evolution of the customer engagement platform. Pega Marketing integrates sophisticated customer analytics and business rules. It continuously evaluates the context of every customer interaction and recommends relevant offers, content, channels, and actions. Pega allows you to build deeper relationships with customers. It goes beyond segmentation campaigns and focuses on customer experience management across all channels.
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    GreyFOX Reviews
    Smart customer engagement can help you increase your revenue. Increase sales with customer-requested offer bundles and discounts that they co-create. GreyFox helps you achieve your goals. Get a personalized offer to grow your business. Get customer insights from surveys and feedback. Engage Customers across Channels Automated Campaigns can improve your marketing ROI. AI can increase customer loyalty. With offers that convert, make every engagement count. GreyFox is Skellam AI's revenue-accelerating automation marketing tool. It engages shoppers through personalized deals and gamification. GreyFox uses advanced AI algorithms to calibrate the offers it generates for new and loyal customers. To meet your revenue goals, you can adjust its personalization settings and set it to autopilot. GreyFox helps you to build deeper customer relationships. GreyFox gives you the ability to control your offers and discounts, which will help you better manage your profits.
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    TalkBox Reviews
    CONNECTING YOU WITH YOUR AUDIENCE TalkBox is more than a multi-channel communications engine. It can help you acquire new customers, grow your database, and retain your best customers. This is possible through personalized, relevant automated communications that drive customer behavior. TalkBox is a powerful tool that is easy to use. It allows you to create compelling campaigns with our powerful editing tool. Drag and drop is all it takes. TalkBox allows you to connect with your audience using one or more channels, such as email, SMS, social media, and web. TalkBox's true power lies in its automated communications, which drive your business without you having to lift a finger and deliver time back to you. More
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    4Q Marketing Platform Reviews
    Our 4Q platform gathers, presents, & provides insights to customer data from all of your marketing channels on one dashboard. This provides you with actionable insight to increase brand awareness and generate incremental revenue. Integrated marketing approach to increase awareness and customer engagement in line with the A2A Framework™. All your marketing channels can be managed from one dashboard. You can also use data to deliver the right message at right time. Quick analytics and insights can be gained by reviewing the Key Performance Indicators for your offline and online marketing strategies. To measure changes in important metrics over time, you can compare data from different social media platforms. You can gain insights and data about customer behavior to optimize your website for key conversion indicators. You can track the performance of individual campaigns in real time, see where visitors are coming from, as well as compare data over time.
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    Apizee Contact Reviews

    Apizee Contact

    Apizee

    $11 per user per month
    Real-time video communication. Instant, presence-based click to-chat features allow you to engage customers and coworkers. For fast and efficient web communication, use predictive typing and auto-corrections. You can trigger high-definition secure audio and video calls via your website or app. Web-based video conferences can be set up. Your digital customer relationship will benefit from a human touch. You can collaborate visually in real time - share documents, files, your screen, and share your vision using your smartphone camera or your wearable device. Apizee solutions can be used on smartphones, tablets, laptops, and wearables. Your customers and partners will enjoy a multi-channel experience. WebRTC technology can be used to provide a 100% web-based, plugin-free communication experience on all major Internet browsers. Video communication has never been easier!
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    Webio Reviews
    Webio are specialists at conversational AI for customer engagement. Webio takes the hassle out of connecting with customers. Our conversational AI acts as the 'central intelligence center' and manages all elements of customer conversations. Customers can connect in their channels at-will and connect with live agents without losing context. It doesn't matter if customers stick to one channel or switch channels during the conversation. Webio can handle everything. Webio is intuitive. Our conversational AI platform uses machine learning, natural language understanding, and AI to identify customer intents and drive successful outcomes. Webio AI chatbots automate low-value interactions, allowing live agents to focus on high-value conversations and increasing productivity. It's loved by customers, agents, and the business.
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    Khoros Reviews
    Khoros allows you to connect with your customers right from the moment that you make your first offer, through the moment of sale and beyond. We are here to help you stay connected with your customers via any channel. We have built an AI-powered digital engagement platform that you can trust, regardless of your greatest success or worst crisis. Khoros offers enterprise workflows that can handle high volumes, complex deployments, brand protection, and security needs for the top brands. All this is backed up by an award-winning service team that is committed to your success. We are more than just a technology vendor. Khoros' award winning services, coaching, and industry knowledge make us the perfect partner for your long-term success.
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    ZEPIC Reviews
    ZEPIC, an AI-infused Customer Engagement Platform, delivers hyper-personalized customer experiences throughout the entire customer lifecycle. Zenie AI is at the core of this platform, which unifies data, automates campaigns across channels, and provides actionable insight, empowering marketers. The platform's integrated CDP provides a 360-degree view of the customer, enabling intelligent audience segmentation and activation across all channels. ZEPIC's intuitive, award-winning interface allows businesses of any size to create powerful marketing campaigns without needing technical expertise. This accelerates business growth.
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    Airim Reviews
    Airim's AI-powered Personalization engine can automatically show the best content to users based upon their in-app and on-site behavior, preferred languages, and acquisition channel (like the ad campaigns they came from). You can easily import customer tags from your CRM or marketing automation software to add custom attributes or simply import them via APIs. Turbocharge your knowledge base with hyper-personalization capabilities. You can embed Airim's functionality on any website or mobile app. Our AI-engine is available 24 hours a day to provide highly personalized content to your customers. Visualize the activity of your users. Our AI engine tracks trends in keywords and content engagement patterns, and provides you with automated suggestions to improve the quality of your knowledge base. You can drill down your entire data by selecting your favorite variables to see real-time changes.
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    Apptentive Reviews
    You can measure shifts in customer emotion, and get actionable feedback throughout your mobile customer journey. Listen to customer feedback on your mobile channels in real-time to understand the emotions of your customers and to evaluate them. To increase customer retention and make customer-centric product choices, it is important to route feedback correctly. Mobile-optimized surveys, precise targeting based upon in-app interactions, and mobile-optimized surveys are unrivaled in the mobile market. This allows brands to close the customer feedback loop at scale. NPS is a lagging indicator, which can only tell you so many things about your customers' perceptions of your brand and product. Apptentive allows you to see the 'why' behind NPS scores and CSAT scores. It can even show you specific features or how a customer felt at a particular time. You can quickly target your most engaged customers by sending them special offers or asking for their input when you are developing your product roadmap. Send targeted messages or offers to show that you have listened to their feedback.
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    Inte Q Genesis Reviews
    Inte Q's Genesis Customer Engagement Platform allows you to leverage customer data in new and innovative ways. Genesis accepts data as is and drives intelligent decision making with segmentation tools, unified profiles, and more. With a single view of all customers, connect disparate data sources to gain deeper customer insights and increase ROI. Real-time data health dashboards monitor data quality and highlight data improvement opportunities that can increase response rates and enhance personalized messaging. Pre-built connectors make it easy to integrate and combine data from hundreds of sources. You can create strong customer profiles from disparate data sources, and activate customer segments without relying upon your IT resources. Segment Builder's point-and-click features allow you to create custom segments instantly, without any coding!
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    Chat360 Reviews
    Chat360 is transforming customer engagement through our multichannel conversational platform. Chat360 is trusted by over 300 global brands. It uses advanced AI to automate and simplify customer interactions. This delivers a seamless experience on all touchpoints. Our platform allows businesses to easily connect with their customers via WhatsApp, Facebook Messenger and Instagram. This creates a unified approach which enhances customer satisfaction and loyalty. Our powerful AI and Natural Language Processing capabilities allow for personalized interaction while automating routine queries. This allows your team to focus more on complex tasks. Chat360 centralizes and streamlines operations with its seamless integration into CRM, payment gateways and e-commerce platforms. Our platform also offers multilingual support that allows businesses to break down language barriers and offer localized customer experiences worldwide.
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    Bmetric Reviews
    Cross-channel technologies are used to model customer journeys between call center and website. Without cannibalization, generate motivated leads for the call centre. Qualify leads on the website to increase call center sales. You can strengthen your online sales funnel by targeting onsite promotions. This data will help you optimize your sales and marketing funnels for inbound phone calls. Our focus on your long-term success, from implementation to execution and optimization is what sets us apart. Improve customer experience and manage inbound call volumes. Track calls to their source online to understand inbound volumes. Founded in 2012 by bmetric, bmetric originally launched to provide our call-tracking technology. This simple, smart technology connects data from online journeys to inbound calls. Call-tracking is now a standard technology in sales, marketing, and support.
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    Appgain Reviews

    Appgain

    Appgain.io

    $124 per month
    Personalize users on-boarding, Re-engage users via push notifications and Automated User Activation Campaign will deliver the best user experience. Keep your user coming back to your app. Send personalized content and offers to them. Reward them for referring your app to their friends. Re-target your users even after you have removed the app. Re-target customers by opening your links on all major social networks. No matter where your customer is located, you can reach him and re-target him as soon as they do. Marketing automation allows you to achieve more with your campaigns, without having to do extra work. Appgain's automation can help you.
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    Thena Reviews
    Thena is an engagement platform for Slack. Our platform keeps track with shared Slack channels. It organizes customer channels, identifies requests, connects with internal tools, allows for customer escalation, notifies teams and analyzes behaviour.
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    BrightInfo Reviews
    BrightInfo's self learning JARGON™, algorithm analyzes your website pages to determine your content assets. JARGON™, which tracks visitors' behavior and compares it to crowd behavior, presents each visitor with the most relevant content in your content pool. This is all done completely automatically, and all in real-time. Many marketers love to increase their conversion rate by 5% to 6. BrightInfo believes that the glass is half-empty. Visitors to a website, potential customers, leave without engaging with it. They don't find the website relevant. This is odd, as they have come to the website for a reason. Visitors arrive at your website via different channels and industries. They have specific needs and are at different stages of the buying process. Each visitor behaves differently depending on their personality and attention span. It is difficult to imagine that one website could fit all of them.
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    Vocalcom Reviews
    AI-Powered Cloud Contact Center Solution. It powers innovative, personality-based routing. It also manages multichannel customer interactions in one conversation. Vocalcom is the world of digital engagement and artificial Intelligence (AI), where live agents are seamlessly integrated into the customer interaction flow. All customer interactions can be managed in one conversation. The new generation of cloud contact centre platform that integrates with existing systems and supports ALL channels. Vocalcom's intuitive user interface increases productivity and allows companies to weave all of their customer interactions across all channels into continuous conversation threads. This allows them to reduce customer effort while strengthening customer relationships with each interaction. Amazingly simple, adaptable, and powered by AI Keep the conversation going. All customer interactions, including chat, email, text message, phone, and social media, are available in one place.
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    FoxMetrics Reviews
    FoxMetrics can help you overcome the problems of siloed products and systems. It captures, stores and unlocks data from the web, mobile, or other sources. This empowers businesses to enrich, transform, visualize, and explore web visitor activity. You can easily report on sessions, users and page views as well as custom events and other related metrics. You can improve your ROI by identifying and measuring the most effective marketing strategies and campaigns to maximize conversions across all channels. The biggest problem isn't lack of data, it's inability to quickly extract meaningful and actionable insights. FoxMetrics allows restaurants to collect and analyze data online and offline from their customers, including orders, loyalty platforms, delivery platforms and location/map platforms.
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    Hashtag Loyalty Reviews
    Hashtag loyalty helps you increase customer loyalty, customer retention, and revenue. First-party customer data via a touchpoint (e.g. feedback, reservation system, loyalty program) that adds value to your company and enhances the customer experience. Performance reports, actionable insights and customer segmentation provide insight into customer behaviour and preferences that will help you make important business decisions. Automated, targeted, and personalized communication with customers at scale based on their activity Real-time tracking of engagement performance and revenue generation. Trusted by more than 1000 businesses in 30 Indian cities, it helps to increase customer loyalty, customer retention, and revenue. To grow your business to the next level, you need to establish long-lasting, meaningful relationships with customers. A simple interface that allows each member of a company to understand and use the platform to its full potential.
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    Whautomate Reviews
    Transform Conversations Into Sales and Supercharge Customer Service & Engagement We are passionate about helping businesses succeed in the digital age. Our multi-channel Customer Engagement & Automated Platform is designed to streamline communication and boost efficiency across various channels including WhatsApp, Telegram Messenger, Instagram, and Live Chat. You can find the following exciting features on our platform: Omnichannel Team Inbox Booking Appointments Bookings for Classes AI Chatbots for all channels Push notifications are available on the mobile app Invoicing and Payments Segmentation & Broadcasting Automations Forms and Surveys Shop for E-Commerce on WhatsApp Plans & Subscriptions
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    Contest Factory Reviews
    UGC Contests allow for high-level interaction with customers and increase brand engagement. Customers can participate in photo, video, audio or text contests. This encourages customers to be creative and provides multiple touchpoints between your product or service and the customer. Contest Factory was the first company to offer online voting for UGC Contests. This patent is also held by multiple other companies. UGC Contests can be purchased as a custom product with standard mobile optimization, social media sharing, and Viral DNA®, analytics. Sweepstakes are a great way to reward loyal customers and connect with new customers. Contest Factory's Sweepstakes platform allows you to create buzz, collect large amounts of prospect data, and re-engage your customers. Sweepstakes are a win-win on all fronts.
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    AIQUA Reviews
    AIQUA is a proactive customer engagement platform which allows you to engage your audience based upon their behavior within and outside your app or web environment. It allows you to leverage AI to increase conversions through marketing owned channels. Get more engagement across all devices and marketing owned channels. Your audience's needs are immediately understood and addressed when they land on your website. Your customers want products other than what you offer. Customers can be re-engaged through a variety of formats and channels. Use AI to anticipate your audience's interests outside of your app or website. Appier's cross-screen database maps your users across all devices and helps you choose the best channel to reach them. Engage across mobile app push notifications, in-app messaging, browser-push SMS, email, and other channels
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    Chaport Reviews
    Chaport is multi-channel live chat and chatbot software for business, with premium quality and affordable price. It is designed as a modern messenger to make communication with customers as easy and enjoyable as chatting with friends. Chaport is convenient for everyone to use as it has applications for all platforms, be it iOS, Android, Web, Windows, or Mac. Among the most important features are auto-invitations that will help you engage visitors in the communication process, chatbots that will help you provide support 24/7 and get more qualified leads, and integrations with social networks and messengers that allow support specialists to answer questions from different channels in a single app. Chaport also provides self-service capabilities: you can create a knowledge base for your customers, add it to your website, and activate an FAQ bot to automatically suggest help articles directly in the chat widget. Other features include pre-chat form, custom fields, typing insights, saved replies, file sending, detailed visitor info, widget customization, group chats, reports, and even more. It is also possible to integrate Chaport with other apps via Zapier or API.
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    ethosIQ Customer Engagement Platform Reviews
    At ethosIQ, we combine, correlate, and leverage disparate data from multiple platforms in real time. ethosIQ transforms big data into actionable insights right at your fingertips. Demo the unlimited data possibilities. ethosIQ's Customer Engagement Platform collects multichannel interactions as well as application data from all channels and vendors across multiple systems to create a single, comprehensive view. CEP allows you to identify and fix data integrity issues across disparate sources, allowing you to provide consistent, value-add reporting insights. These insights will allow your company to improve the management of its resources, improve customer experience, and improve relationships with customers through the contact center channels. CEP collects historical and real-time data to provide a complete customer experience story in a single place.
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    Froogal Reviews
    Get to know your customers better. Learn more about their interests, their shopping habits and identify your VIPs. This will help you spread good word of mouth throughout your community while increasing your revenue. We know you're busy so we have created a comprehensive suite of marketing tools that are easy to use. Froogal offers automated email marketing, social media and customer acquisition to help you turn every customer into a loyal customer. Each Froogal Merchant is provided with one-on-one support by their Merchant Success Manager. This person is dedicated to providing the best Froogal experience. Froogal for consumers allows one to pay all of their bills and redeem their rewards quickly using their mobile device while dining or shopping at their favorite merchants. This eliminates the need to carry cash and cards like debit/credit cards or loyalty cards.
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    ReFrame Engage Reviews
    Advanced conversational intelligence to provide unparalleled customer experience. Advanced conversational intelligence for a superior customer experience. The solution empowers employees to deliver efficiently from anywhere, anytime, using any mobile device. Create service time-slots at the level of any entity (staff/dept/location) with intervals suited for your business or service.
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    Augeo Reviews
    Augeo is a leader for loyalty, engagement and incentive platforms. We are constantly developing new technology and solutions. Augeo helps companies engage and retain customers, employees, channel partners, and members. Our benefits and insurances, employee recognition and sales incentives, virtual and real-life meetings and events solutions increase engagement and strengthen relationships. Augeo is passionate to create innovative experiences that inspire and foster deeper connections with customers, employees, members, and channel partners. Our products mobilize engagement. From complex global programs to simple human connection, they connect people, enrich experiences, and impact results. Find new ways to bring together employees and members to share experiences, connect and align people. We listen to industry perspectives and give you insight for your journey.
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    GoSite Reviews
    This is the easiest way to connect with more customers. Complete software suite that allows customers to search, engage, book, and pay online for your services. Connect with existing and new customers. A complete software suite that connects you with your customers via a growing number of digital channels. Customers today expect everything to be simple. We created a complete suite of software to make life easier for both you and your customers. GoSite is trusted by thousands of businesses to help them grow their business.
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    Hippo Reviews
    Hippo is a complete tech suite that will help you improve your marketing efforts as well as customer experience. Hippo offers two offerings: - Conversational support allows you to provide top-of-the-line customer service with Chatbots that can address customers' questions and solve their problems 24 hours a day. Chatbots can help you solve complex problems and give you a personalized experience. Customers can also be reached via phone or audio/video call. Customer Engagement Automation helps you provide a great customer experience through all marketing aspects. You can broadcast messages or campaigns in a ma From one dashboard, Hippo allows you to provide proactive support to your customers across all channels and platforms. You can interact with customers on the channel they prefer and offer them a personalized, delightful experience.
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    eGain Solve Reviews
    eGain™, the industry's best omnichannel customer engagement software suite, is rated #1 by analysts. eGain Solve is rated #1 by analysts and trusted worldwide by the largest brands. It helps businesses design and deliver connected customer journeys that are smart and connected across social, web, and contact centres. You can sell smarter, do better, and learn more. eGain Solve™, the industry's best-selling unified customer engagement and knowledge management suite, is available. It consists modular, best-of breed applications that are built on a unique customer engagement hub platform, eGain CEH™ Platform. This platform combines 360-degree customer context, intelligent guidance and actionable knowledge to improve every customer interaction. The platform's web-services-based architecture allows for rapid innovation and expansion of customer engagement capabilities.
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    Repro Reviews
    Repro is a customer engagement platform which leverages customer data to enable value added communication across channels such email, push notifications and web. Data can be found in both the digital and real worlds. Communication that only sends emails and pushes. Repro bundles data and creates repeat customers by optimizing communication across channels. You can send messages that are tailored to your customer journey through various channels, including push notifications, in app messages, and the app UI. Customers can place banners at the best time based on their behavior and attribute data, announce campaign information, or take steps such as reminding them to drop baskets. The website information can be used for email marketing. We looked at the actual usage by companies that have created apps / web services tools.
  • 50
    WEVO Reviews
    WEVO is a customer experience platform which provides the most accurate and fast insight to optimize digital experiences. WEVO's human-augmented AI model enables organizations to test both live websites and concept designs without the need for live traffic. WEVO does all the heavy lifting and pinpoints the UX, design, and content that are most effective for target visitors. WEVO analyzes industry benchmarks and provides actionable recommendations from experts analysts to uncover WHY customers aren't engaging. Leading companies such as GoTo, Intuit, and P&G use WEVO insight to better understand customers and reduce risk when launching new campaigns or products.