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Description
Brick Street CONNECT offers a comprehensive multichannel marketing solution that facilitates interactions with customers and prospects across various devices throughout their daily routines. Its unified platform architecture provides a holistic view of each consumer, allowing you to engage effectively, boost sales, and foster lasting relationships. By managing customer interactions in a collective manner, it transitions your focus from individual tactic performance to overarching engagement metrics, revealing the total time customers spend interacting with your brand. The detailed customer profiling that CONNECT offers enables you to respond swiftly to customer behaviors and preferences without the need for additional staff or resources. Furthermore, the modular nature of the platform adapts seamlessly to the ever-evolving landscape of digital communication, ensuring that IT departments remain unaffected while marketers can promptly respond to customer needs. This adaptability not only enhances efficiency but also positions your marketing efforts to be more aligned with current trends and consumer expectations.
Description
SmartBip serves as a Middleware/API Gateway, facilitating seamless communication between a retailer's internal systems and both App and Web interfaces, enhancing the efficiency and security of interactions. Founded in 2012 by Alessandro Tiretta, who continues to lend his retail expertise, RetAPPs was established with the vision that traditional brick-and-mortar shops could leverage innovative tools to effectively compete with online retailers, enhancing both customer engagement and loyalty while adapting to the evolving demands of manufacturers. Today's data supports this vision, showcasing the effectiveness of such tools. RetAPPs stands out as the optimal ally for conventional retailers, offering a comprehensive digital solution that guides them through the entire digitization journey, ultimately leading to their success. To achieve this aim, we developed SmartBip, a proprietary technology capable of transforming any point of sale into a versatile multi-channel e-commerce platform, enabling retailers to thrive in a competitive landscape. This innovation not only streamlines operations but also enhances the shopping experience for customers, ensuring that retailers remain relevant in an increasingly digital marketplace.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Brick Street Software
Country
United States
Website
brickstreetsoftware.com/#platform
Vendor Details
Company Name
RetAPPs
Founded
2012
Country
Italy
Website
www.retapps.com
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content