ethosIQ Customer Engagement Platform Description

At ethosIQ, we combine, correlate, and leverage disparate data from multiple platforms in real time. ethosIQ transforms big data into actionable insights right at your fingertips. Demo the unlimited data possibilities. ethosIQ's Customer Engagement Platform collects multichannel interactions as well as application data from all channels and vendors across multiple systems to create a single, comprehensive view. CEP allows you to identify and fix data integrity issues across disparate sources, allowing you to provide consistent, value-add reporting insights. These insights will allow your company to improve the management of its resources, improve customer experience, and improve relationships with customers through the contact center channels. CEP collects historical and real-time data to provide a complete customer experience story in a single place.

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Company Details

Company:
ethosIQ
Year Founded:
2009
Headquarters:
United States
Website:
www.ethosiq.com/customer-engagement-platform/

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Product Details

Platforms
SaaS
Type of Training
Documentation
Webinars
In Person
Videos
Customer Support
Phone Support
24/7 Live Support
Online

ethosIQ Customer Engagement Platform Features and Options

Customer Engagement Software

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

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