Boost.ai Integrations

Use the language you already love to prototype ideas quickly, develop production-ready communications applications, and run serverless applications on one API-powered platform. Twilio is a single fully-programmable platform with flexible APIs for any channel, built-in intelligence, and global infrastructure to support you at scale. Quickly integrate powerful APIs to start building solutions for SMS and WhatsApp messaging, voice, video, and email. Browse documentation and SDKs in multiple coding languages, including Ruby, Python, PHP, Node.js, java, and C#, or jumpstart your first project with our open source code templates to quickly build production-ready communications apps. Consult our community of over 9 million developers for guidance and inspiration on your next project. Sign up and start building today.

Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.

Messenger can turn conversation into customer loyalty. Messenger makes it easy to acquire customers by allowing people to take action right where they are spending their time. Messenger allows you to create a presence and allow people to browse your products or services and then purchase them in the conversation. Messenger can help you market your product or service to more people. Conversations create a meaningful connection between your business and customers, regardless of whether you're launching new products or increasing awareness. Customers can communicate with you on their terms by integrating Messenger into a customer service strategy. There's no need to wait on hold or keep your website open. Messenger is the best place to keep in touch with your agent and ask questions.

Genesys Cloud provides rapid innovation for companies of all sizes and industries. It is an API-first solution that has been refined over a decade and has proven its scalability, security, and reliability. Access to new functionality. Get the latest AI-powered customer journeys and employee journeys. Your business will benefit from the best customer and employee experience. Trust a single technology platform and provider with a multitenant, microservices-based architecture. It offers the flexibility, security, agility, and scale you need. Genesys Cloud empowers you to have more meaningful conversations with customers through Genesys Cloud.

AzureDesk is a low-cost, enterprise-class system that offers all the essential features for all businesses. AzureDesk's robust Ticket Management System provides end-to-end solutions to customers' problems. AzureDesk can support unlimited email addresses. All emails sent to these email addresses will be converted into tickets and displayed in ticket management. Support Center is available to answer customers' questions in your absence, providing Customer Service Support 24/7. Integrate AzureDesk to multiple apps such as Slack, JIRA, and more. Get detailed reports on customer interactions and Agent/Team performance. In private notes, mention your team members using the Twitter handle and invite them to work together to solve the tickets. Azuredesk allows us to manage support tickets according to ISO270001 standards.

Our mission is to organize all of the world's information so everyone can access it and use it. There are thousands, sometimes even millions, of websites that provide useful information every time you search. Google's search engine determines which results to show you before you type. It is guided by your commitment to provide the best information. Google organizes information about websites in its Search index even before you start searching. The index works in a similar way to a library but contains more information than all the libraries around the world. Google's Search algorithms scan through hundreds of millions of pages in our Search index in a fraction of seconds to find the most relevant and useful results for your search terms. Google offers many formats to help you quickly find what you are looking for. We are constantly improving the way we present information, whether it's in a map with directions or images and videos.

Salesforce helps sales teams improve their performance and reach their goals. Salesforce is the most widely used CRM in the world. Salesforce gives teams access to tools that enable them to grow their accounts and find new customers. They also allow them to close deals faster and from any location. Salesforce offers many features, including contact management, opportunity management and lead management, email integrations, reports and dashboards as well as sales forecasting, files sync-and-share, and reports and dashboards. You will spend less time looking at spreadsheets and more time managing your business. No software, no hardware, no hassle. In minutes, our simple setup assistant will streamline sales and answer customer questions. Connect data from sales, service, marketing to create seamless, personalized experiences for buyers. You can see a complete customer view, including their account, activity history, connections, and more. You can also pull in social data to get a deeper understanding of your customers.

Simple. Secure. Reliable messaging. WhatsApp allows you to communicate quickly, easily, securely, and on any phone around the world. WhatsApp Business is a free app that was designed for small businesses. To showcase your products and services, create a catalog. You can easily connect with your customers by using tools that automate, sort, and respond quickly to messages. WhatsApp can be used by medium and large businesses to provide customer service and important notifications to customers. Learn more about WhatsApp Business API. WhatsApp is where you share your most intimate moments. We have integrated end-to-end encryption in the latest versions. End-to-end encryption secures your calls and messages so that only you and the person with whom you are communicating can see or hear them. Not even WhatsApp.

Zoom Meetings & Chat allows for enterprise video conferencing that includes real-time messaging and content sharing. Video conferencing and messaging made easy across all devices. Facilitate adoption with meeting capabilities that make it simple to join, start, and collaborate on any device. Zoom Meetings syncs to your calendar system and provides enterprise-grade video conferencing on both mobile and desktop. All-hands meetings, internal and external communications, trainings, and all-hands meetings can all be done through one platform. With support for up to 1000 participants and 49 videos per screen, HD video and audio can be added to your meetings. Multi-participants can share their screens simultaneously, and co-annotate to make it more interactive. End-to-end encryption of all meetings, role-based security, password protection and waiting rooms. You can also place attendees on hold. You can record your meetings locally or to cloud with searchable transcripts. Zoom offers HIPAA-compliant healthcare plans.

1) Customer delight made super easy Manage conversations across multiple channels Deliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view. 2) Boost your agent productivity Cut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength. 3) Deliver seamless self-service Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots. 4) Stay on top of your CSAT goals Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals. Enable frictionless remote work for your support team 1) An intuitive and easy-to-use platform that does not require a complicated onboarding process 2) Cloud-based solution that empowers agents to work conveniently on their laptops or phones 3) 650+ cutting-edge applications that you can easily integrate with and build robust support workflows

The UiPath Platform allows you to transform your business into a fully-automated enterprise. Fully automated enterprises are digitally transformed enterprises. The automation platform that does it all can help you increase business resilience, speed, agility, and relieve people from mundane tasks. To gain a deep understanding of complex business processes, you can use data from business applications like ERP and CRM. You will be able to identify what needs to be automated and how to do it well. And you'll also be able prove your impact. UiPath, an innovative Robotic Process Automation platform (RPA) that enables organizations to automate business processes efficiently, helping them become digital businesses more quickly and gain a competitive advantage on their journey to AI. UiPath is flexible, extensible and sustainable. Users can design their own workflows using UiPath without any scripting or programming. The platform features full auditing capabilities, advanced analytics reporting, and customizable dashboards.

Google Chat is a secure and intelligent communication tool that's designed for teams. Google Chat integrates team communication, allowing for instant messaging and team chat rooms. Only Google Workspace (formerly G Suite customers) have access to the current version.

X, formerly known as Twitter, is one of the largest social networks in the world. Follow your interests. Listen to what people are saying. Join the conversation. Watch what's happening around the world. Conversation is the key to real change. Here, your voice matters. Come as you are, and together we will do what is right (not easy) to serve public conversation.

With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible. This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance. Freshchat offers: -Unified inbox experience to manage conversations across digital channels -Best-in-class AI chatbots that focus on intent and engagement -Proactive messaging using hyper-targeted rich media campaigns -Intelligent load balancing and auto-routing capabilities -Seamless integrations via a rapidly growing app marketplace and custom APIs -Highly resilient architecture built on AWS and certified with industry compliances Languages supported: Arabic, Assamese, Bengali, Bosnian, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Dutch, Danish, English, Estonian, Filipino, Finnish, French, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Khmer, Korean, Latvian, Lithuanian, Malay, Malayalam, Marathi, Norse, Norwegian, Odia, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Slovak, Slovenian,

Engage customers like never before, on any channel. CPaaS, APIs for SMS Voice, Video, and Verification. In seconds or less, reach every mobile phone in the world. Engaging customers in the right way can help increase your webshop orders by more than just doubling. We're experts in this field. A major telco company was able to do exactly that using an online chatbot. We assisted a major automative company to re-engage and convert end of funnel prospects who were not responding to emails. The personalized Rich SMS campaign's results speak for themselves. Are your customers missing important appointments? SMS reminders can help you and your customers increase revenue. Trusted by developers all over the globe. With just a few lines code, you can build confidence and boost your business. Connect with your customers and add value every step of their journey.

Giosg is a Sales Acceleration platform that is trusted by more than 1200 companies around the world. Our conversational marketing, sales, and support solutions will help you increase conversions and speed up the lead to deal process.

AppCode provides a deep understanding of your code structure and automates your routine tasks. You can quickly jump to any file, class or symbol in your project by using hierarchical or structure views. AppCode offers two types of code completion: the basic as-you type completion and the more advanced SmartType completion that allows for precise filtering of suggestions. You can modify and improve your code anytime with safe, reliable and accurate refactorings. AppCode continuously monitors the quality of your code. AppCode alerts you to errors and smells, and offers quick fixes to fix them. AppCode offers many code inspections in Objective-C, Swift and C/C++. There are also code inspections available for other supported languages. All code inspections can be run instantly. AppCode will automatically update the entire code base with all usages.

eGain Knowledge+AI™, the best-rated and analyst-awarded knowledge management system, ensures quality customer service. It infuses customer service agents with knowledge, allowing them to be as productive as your best agents. It gives agents and other users multiple ways to access the common knowledge base to ensure fast, consistent, and precise answers. Intelligent knowledge management systems for customer support are using Artificial Intelligence (AI). This allows them to answer customer questions, guide processes and aid in decision-making. This is a win/win situation for both the customer and agent as well as the business. The customer service knowledge software integrates many knowledge management tools such as content management (CMS), search and artificial intelligence, workflow management, knowledge analysis, and more. The right knowledge management software will give you the tools you need to provide the right answers to your customers at the right time.

eGain chat™, allows you to provide real-time chat support to website visitors. Visitors can communicate with agents via text messages, files and web pages. They can also access knowledge base articles and knowledge bases to help them answer their questions, both proactively and reactively. It is rated #1 by analysts and has been helping businesses transform their chat customer support experience for over a decade. The live chat software is an integral component of eGain’s customer engagement software suite. It seamlessly integrates with other social experience, web experience and contact center applications within the suite. eGain Chat is a combination of companion products that offers endless service and sales opportunities.

LivePerson's Conversational Cloud is a preferred choice for some of the most innovative brands in the world. Our AI-powered Conversational Cloud made it possible to have over a billion brand - consumer conversations. We make it easy to make purchases and ask questions in the same messaging channels that consumers use every day. LiveEngage now has the Conversational Cloud, an AI-powered command centre for consumer conversations. Intent Manager allows you to see the intentions of your customers in real-time, as well as how well they are being fulfilled and those that can easily be automated. Create chatbots powered by AI that can work with human experts to fulfill the needs of your customers at scale. Conversation Builder is a simple and intuitive interface that allows you to create automated conversation flows. Conversation Manager is a dynamic workspace that allows you to interact with consumers and manage conversations. It is available on both desktop and mobile.

Customer service is seamless. It uses native intelligence to route customer queries to the right person or answer, regardless of channel. Telia ACE is a platform that facilitates seamless customer interaction and intelligent conversations. Its built-in intelligence guides customers quickly to the right person or an answer and keeps your staff one step ahead of the customer in every contact. Telia ACE is a quick overview. Also, learn more about our collaboration with Google's Artificial Intelligence Cloud for the Google Contact Center. All the features you need to provide customer service online are available, from chatbots and smart FAQs to live video. It's easy and efficient. Our chatbot can solve many common customer problems on its own. If necessary, the chatbot can forward the call on to an agent. The conversation continues seamlessly in one window. The customer's question will not go unanswered.

Salesforce allows you to work together in real-time. With templates, collaboration built-in, and real-time alerts, you can reimagine sales and services. It's now possible to work together and work independently. Sales teams can sell and close more deals from anywhere. Service teams can better serve customers and resolve cases faster from anywhere. You can also share and discuss activity within Salesforce, whether you are at work, on the road, or at your kitchen table. All of your data, processes, conversations, and files can be captured inside Sales Cloud to ensure that they are not scattered across emails, chat apps, or files. Salesforce gives you space for your teams to collaborate on plans, review records, and analyze reports. You'll find embedded spreadsheets and documents right within Salesforce every time you open it. To scale key business processes, such as account plans and close plan, you can use templates to ensure that your teams are on the same page with your customers.

Rapidly create powerful deep learning-based data capture APIs and automate document processes. Exploiting the document data within your organization can help you achieve unprecedented automation and accuracy. We handle deep learning R&D and GPU training. Additionally, we provide an easy-to use REST API that does all the heavy lifting. Your data is protected, compliant, and transparently processed using government-grade security and compliance. Our language- and document-agnostic machinelearning models make it easy to quickly train machine learning models for a variety of uses. Many times, the standard data capture solutions are not enough. You can quickly create custom-made data capture solutions using the power of your document data. You can see why developers and enterprises choose to work with us.

There was no car sold or serviced without a conversation. Today's owners and shoppers prefer messaging over other forms of communication. LivePerson Automotive provides dealers with powerful messaging tools that allow them to win more customers, provide better customer experiences, and increase customer loyalty. Although car buyers prefer to shop online for information and purchase, filling out forms can be complicated and time-consuming. 74% of online buyers say they would be more inclined to fill out forms if they could get live chat support about vehicle specifications or financial details. Conversational Car Buying™ allows consumers to quickly reach your team and guide them through the purchase process. It is the best live chat solution in the automotive industry.

Avaya's Avaya Aura®, Platform addresses this growing problem. It is a breakthrough communication architecture that uses session-based collaboration technologies. The Avaya Aura® Platform simplifies and creates an evolutionary path to replace the existing siloed, location-specific communications system. The result is a cost-effective and innovative multimedia communications infrastructure that integrates existing and emerging investments in voice and video, real-time collaboration, and more. Avaya created the Avaya Aura®, Platform to address the needs for people-centric collaboration in today’s engaged enterprise. The Avaya Aura Platform combines media, networks and devices across a common infrastructure using a unique application to the Session Initiation Protocol.

Three brilliantly integrated solutions that support your team and delight customers. All incoming messages can be consolidated. Assign conversations to a particular agent or team. You can categorize conversations to make it easier for automation and reporting. A multi-channel solution that works with voice, chat, email, SMS, and social. Integrates with more than 40 partner applications. Accurate forecasting, scheduling, and management. It is powerful, simple-to-use, and affordable. Scalable and optimized to be used in call centers.