Alternatives to Bonjour

Every customer conversation is critical to the success of your business and the revenue you can deliver. At Jiminny we help you record, capture and analyze each customer interaction to generate actionable insights on what is and is not happening; enabling you to move the needle and support your biggest objectives across the business. Jiminny is the only partner who turns great sales leaders into great sales coaches, enabling you to drive true change across your sales teams and build high-performing revenue generating teams.

Transform Your QA with the Speech Analytics Experts: CallFinder’s speech analytics software automates outdated, manual QA processes to save time and provide immediate insights so you can make data-driven decisions. Spend your valuable time coaching agents on what matters most to you and your customers.

Fathom is the free AI meeting assistant that instantly records, transcribes, and summarizes your Zoom, Meet, or Microsoft Teams meetings so you can focus on the conversations instead of taking notes.

Clari Copilot (previously Wingman) transforms your revenue team by enabling them to win every revenue-critical situation. Clari Copilot’s conversation intelligence platform gives reps and managers everything they need to compete fiercely and spot revenue leaks. They can also close deals faster. Clari Copilot and Clari together give you everything you need to manage revenue on a single platform. Clari Copilot stores your conversation data right where your sales team is working, Clari. Clari Copilot is used by top sales teams from Chargebee, Oktopost and Properly Homes to manage their revenue.

Kixie PowerCall makes it easy to make productive sales calls within minutes! Kixie PowerCall is a cloud-based multi-line power dialer and all-in-one call center solution. It allows users to automate their sales processes with ease for greater productivity and unparalleled ROI. Kixie PowerCall is available in both the cloud and on-premises. It offers enterprise-grade features such as call recording, one-click dialing and call history. This can all help improve customer service and enhance the call experience. Agents can also receive calls remotely from their mobile devices using the solution.

Software that allows you to close more calls. Balto helps you sell more, optimize your sales team and grow your business. Balto is the first live call guidance software. 1. 1. Balto is the first real time call guidance software. Balto, powered by AI, analyzes speech on both ends of a call and instantly delivers crucial information to reps who use Balto. 2. Dashboard Suite Balto, tracks all your calls. The ability to track conversations means that you have clear data about which reps say what they should, what questions they ask, and what value propositions they convert well. Balto includes a data studio that provides deeper insights into call strategy. 3. Always Optimizing Callers receive real-time guidance so they know what to say and can close more business.

The VoiceOps Coaching Enablement platform unlocks the potential of call center collections and sales conversations by making coaches more efficient. It is based on the Behavior Change Cycle methodology, which helps coaches measure key behaviors, get right to the most coaching moments in each call, build trust and confidence with reps, and drive better customer interactions. It's a win/win situation: Call center reps receive more from their coaches, companies get more out of their reps, while customers get more value for every call. VoiceOps places data quality at the forefront of coaching enablement. The company has invested considerable expertise and resources in creating a technical data operation that provides industry-leading data quality. VoiceOps has hundreds of industry-specific data sets that can be used for model training. This combined with a human in-the-loop quality assurance process creates data quality customers can trust and value at a premium.

Revenue intelligence gives you powerful insight into customer interactions. Win more deals. Skyrocket rep success. Gain critical market intelligence. Replicate what your top reps do. Transform your team into quota-shattering super sellers. Stop deals stalling. Every deal should be on a track to closure. Every time, solidify the next steps. Listen to the raw voice of your market. You can be sure of success when you launch new initiatives. Your most successful sellers should be cloned. Data shows that the best reps are different from the rest. Your average sellers can become stars.

Demodesk is the number one customer meeting platform for success teams and sales reps. Our platform empowers customer-facing reps to be top performers by guiding them in real time, automating non-selling tasks, and engaging customers at a whole new level. Demodesk automatically loads the best playbook into every customer meeting, providing reps with the right slides and web apps to present, talk tracks, and battle cards on the spot. Sales teams can automate tasks that are not related to selling, such as meeting preparation, scheduling, and CRM documentation. Our screen sharing technology allows customers to interact with the software during meetings. AI-based insights allow sales leaders to understand what's happening on the call, what works, and coach teams in an environment where everyone works remotely. Demodesk seamlessly integrates with your entire tech stack, including G Suite, Microsoft Office and Salesforce.

Chorus.ai, a conversation-intelligence platform, can help you increase the success of your sales team. Chorus.ai allows sales teams to record, summarize, analyze, and analyze customer meetings in order to identify opportunities and customer interest and improve meeting performance. Chorus.ai integrates with Salesforce Enterprise, leading online meeting and engagement platforms, and allows for easy collaboration. To increase your sales team's quota-sapping "A" players, capture and share their best talk tracks. Discover hidden insights from customer conversations that lead to closing deals.

Success is predicted by sales activity. The Gryphon One Platform combines: 1) ACCESS FOR REP: Outbound calling and tracking from any device, connection or application 2) CONTROL FOR COMPANIES - Real-time rules enforcement to ensure compliance and company control 3) VISIBILITY for Leaders: Performance dashboards provide insight into individual and group effectiveness Gryphon platform allows you to conduct sales and service calls using any phone, tablet or PC. You can empower and protect your organization with real-time screening and automatic collection of call data. Unsurpassed, real-time visibility into service rep activity and performance.

Only phone designed for sales. The only phone that can warm up cold calls with HD quality and real-time coaching powered By Ai. Because every closer needs some help. Video conferencing, dialer and SMS all in one so that your data is always available and your team doesn't feel overwhelmed. Speech coaching can be used to help reps identify if they are speaking too fast, too slow, using too many filler words or talking too loud. Call analytics and dashboards can help you uncover insights and best practices. To ensure that no data is lost, autolog calls, transcripts, or notes can be uploaded to your CRM. Voice Intelligence makes it easy for reps to say the right things on a call. Battle cards are displayed in real-time and help them make decisions. You can see the sentiment of any call, assist reps, save at risk deals, and find the best coaching opportunities. Voice Intelligence uses Speech Recognition for transcription, Natural Language Processing for analysis, and Machine Learning to make intelligent recommendations in real time.

Salesken helps companies reap the benefits of the "Science of Sales". Based on customer conversations, you can see which leads are most likely to convert. Your sales team will be able to use real-time cues and contextual cues to close every deal. Make sure that every salesperson follows your winning strategy. Get insight into the strengths and weaknesses of your team. Leverage real-time cues during your conversations. Analytics and diagnostics can help you improve every day. Based on real customer conversations, get an X-Ray of the pipeline. Reps can use these conversations to get real-time talking points and advanced analytics after the call. Affordable pricing plans, pay-as-you go and integrations with all your favorite tools.

Convin's AI-powered Conversation Intelligence Software makes it easier for sales teams to understand calls and close more business every day. Convin records your customer phone and video calls, and maps them with your CRM to provide an in-depth analysis. Convin then converts voice and video calls to text, and analyzes what is being said. Artificial Intelligence allows it to automatically decode topics, questions and action items. Convin's analysis will uncover some "not so obvious" insights that will allow you to make data-driven decisions and ultimately lead to more deal closures. You can learn what is being discussed at different stages of meetings, and you can use the data effectively for coaching your sales team. Convin helps sales teams understand market sentiments and customer requirements. This will help them get closer to the market. Find out what top sales reps do differently than the rest. Transform your team to become a quota-crushing engine.

Abstrakt's Real-time Conversational Coaching Software works for all levels of sales, allowing organizations to build consistent, repeatable sales motions for new reps. Our software empowers teams to deliver on their targets using Real-Time Frameworks and Recommended Responses. Abstrakt's job is to help decrease ramp timelines, decrease loss rates and replicate your Top Performers. A real-time alternative to reactive call recording analytics our solutions are a proactive alternative to reactive call recording analytics and work across your tech stack or video and dialer technologies - no integrations or phone systems are required, ever. Your SDR team may struggle to book meetings and demos, and now they are live on a sales call with a prospect. Using Abstrakt's Inbound and Outbound Frameworks, they can guide the prospect through a journey that acknowledges where they are in their journey. Abstrakt helps teams ramp up faster, by literally duplicating your top performers. Across the revenue lifecycle from Sales Development Representative to Account Executive through to Account Management and Customer Success, Abstrakt ensures each customer touchpoint is consistent and optimized for successful outcomes.

Transform your sales team into a high-performing revenue engine. Modjo is a conversational analytics tool that supports and coaches sales teams. You can increase your conversion rate by accurately identifying sales pitches and creating a powerful script. Your teams can be coached and onboarded in a straightforward and efficient manner. Analyze your conversations to make informed decisions and pilot them. Conversational analysis can be used to train your team and improve your sales performance. Develop a strong sales pitch by identifying your sales pitches. Your teams' best practices will guide your ramp-up process. Make use of the data that comes from conversations to unlock its full potential. This is the essential tool to bring together all business lines within your company. Sharing best practices helps you make rapid progress. Manage the feedback from your conversations efficiently. Increase communication and follow up with customers.

A complete RevOps platform that enables conversation guidance, sales engagement, live call insights, and analytics to help you sell more and spend less sales. All in real-time. Revenue.io empowers high-performing teams by providing real-time guidance as well as revenue intelligence. Revenue.io helps hundreds of customers such as HPE, Fidelity Investments and Amazon Business to achieve predictable results and optimize their revenue operations by surfacing and recommending the best practices. Revenue Science helps you optimize your revenue operations, identify what works best, scale your top performers, and optimize your revenue operations. Some solutions surface insights. Others provide the tools to take action. We do it all so you can maximize revenue performance in real time. No more switching between tools, fixing data that isn't clear or spending money on technology your team doesn't use. Revenue.io is an AI-powered RevOps platform which delivers real-time guidance in those moments that matter.

Get real-time intelligence on important conversations. Easy-to-use APIs allow you to extend your communication workflow. Marsview is an all in one platform for real-time conversation Intelligence. Marsview Notes allows you to record, transcribe, and generate insights automatically from video, voice, and text-based communications at large scale. Learn how Marsview APIs are used by developers to provide the best user experience. Zoom integrates with Zoom to record voice calls and video conferences from any phone or web app. In minutes, you will receive clean, punctuated transcripts with assigned speakers in your email. To collaborate and share, edit or download transcripts and notes. Marsview, an AI-powered meeting assistant, helps you automatically schedule, record and transcribe voice and video conversations. Users can use the intelligent MeetingspaceTM to manage all client relationships.

Pickle was enshrined in 2020 and set out to create a platform that allows companies of all sizes to understand their customers and strengthen their relationships. Pickle can transcribe any audio format to text with high fidelity. It also provides a search database that allows you to quickly find any call. The conversation is then analyzed and summarized for easy understanding. Your best conversations will improve customer experience and sales performance. Pickle, powered by artificial intelligence helps you refine your sales process by uncovering blindspots and turning conversations into actionable insights. We show you how to duplicate the best sales reps to create an army superhuman customer service and sales pros. Visit www.pickleai.com to learn more about Pickle

The Ultimate Sales Coaching Success Kit will help you understand the foundation of a great program, how call recordings compare to best-in-class companies, how your coaching efforts rank and how to build a culture of coaching in your company. Conversation intelligence is the ability to recognize and respond to signals in verbal conversations. It is the ability to identify key behaviors that have an impact on outcomes and replicate them in future conversations. Or, it can be used to leverage data from customer interactions to make better decisions and improve customer service. Conversation intelligence technology analyzes and transcribes voice and video conference conversations. The software uses deep learning, machine learning, AI, and machine learning to provide valuable insights that can be used by businesses and their employees to reach their full potential.

Find out what drives your team to success. See how 10,000+ companies have increased revenue growth, reduced risk and unlocked upside by synchronizing lead to opportunity, renewal to cross-sell, and more. Automated sync of deal activity and engagement levels allows you to truly analyze your sales process. Activity data is the most important indicator of sales results. We automate, connect, and write-back the entire team's activities to your CRM. So you can get more consistent and predictable results, discover exactly which activities your sales team completed, what steps they missed, how prospects responded, and so much more. It's never been easier to understand what your top reps do differently. Every customer call throughout the sales process should be recorded, transcribed and analyzed. Record transcripts, keywords and trends as well as talk time. Combine conversation data with full lifecycle activity capture and robust Machine Learning to enrich every aspect of your business, including forecasts, reporting, product routes, and more.

Salesloft provides the most powerful sales engagement platform to help sellers and their sales teams generate more revenue. The Modern Revenue Workspace™, a Salesloft platform, allows sellers to manage all their digital selling tasks, communicate effectively with buyers, understand the next steps, and gain the insights and coaching they need to win. Salesloft helps thousands of the most successful sales teams around the globe, such as those at Square, Square, Cisco, IBM, Shopify, Square and Square, generate more revenue. Visit salesloft.com for more information.

Meetings and calls are the backbone of your work. Ineffective conversations can be a barrier to your success. Avoma's Conversation Management platform will transform the way you work. Learn about topic trends, talk-patterns that win, key coaching insights, and how to deal with risks. Search for any word and share key moments. Comment to give feedback. Automate data entry and note-taking to allow you to focus on the conversations. To coach your team faster, learn the most important insights from their conversations. Collaboration with cross-functional teams is key to better alignment Automatic video recording, high quality Transcripts and AI-generated Notes are available for key topics. Don't let action items slip by the wayside and don't forget to follow-up. To recall the details, search the transcript and playback the recording using time-stamped notes.

OnePgr is a pioneer in a fundamentally new approach. OnePgr delivers information to you in context of your conversations. This will redefine the way sales reps prospect and sell, support professionals support customers, and how teams get their projects done. OnePgr's vision is based on three fundamental principles: aggregated business information in one location, contextual, embedded communication and shared access for all team members. OnePgr allows you to seed your shared workspace by inviting your team or adding content. All information is automatically gathered. Embedded communication allows you and your team to exchange video messages, hold meetings, share documents, and add bookmarks to the shared workspace. All interaction history, including phone recordings, video recordings, and live chat messages, is preserved. OnePgr recognizes that every functional team requires different workflows, so we have combined OnePgr building blocks to make apps.

Learn how customers engage with your sales reps in sales conversations. Turn them into revenue. The system captures and understands what customers say about each other and provides insights that can help increase predictable revenue. Let's face facts. Customers have many things on the mind. To better guide your conversations, you need to know what customers care about. Captures calls, transcribes using state-of-the-art AI transcription, figures who asked what, when and about what, and organizes it all with deals, accounts, prospects. Analyzes interactions by prospect/rep and tags, summarizes by topic and captures KPIs. Compares topic patterns that move deals through stages. Connect key KPIs, such as deal risks and other topic patterns, by stage, rep, to revenues. You can use insights to build a successful sales team and predictable revenue. Top closes are able to communicate in subtle ways that reflect their personalities.

24sessions offers many ways to have an interaction. Our booking technology allows for scheduled meetings, click to call journeys, and escalation via chat. Meet customers in the way that suits them best. You can have a rich video chat with screen sharing, a voice chat on your website, or a full fledged co-browse session. You can use it on any device, mobile or not, without the need for installation. Your interactions will be more effective and efficient thanks to automated transcriptions and recordings. Our analytics suite gives you insights into customer satisfaction, compliance and script adherence, as well as goal attainment. All video calls are encrypted and take place on your trusted domain. They can only be started by the designated agent. Your data is stored securely in Europe, AES256 encrypted. Access is protected by advanced access management, audit trails, and user federation.

Every sales error and missed opportunity are now behind closed doors. Every conversation has become more important. Refract analyzes every demo and call, identifying the revenue-defining moments that lead to success for your team. Conversation intelligence allows you to identify where revenue is lost and won in every interaction. Find the most valuable conversations and key moments for review, coaching, and sharing. Discover the DNA of successful conversations. Every meeting, call, and demo will provide you with actionable insights. Your team will grow faster by reflecting, replicating top performers and delivering 'conversation-triggered' learning & resource.

Sales superstars can be created through standardized pitches and live coaching. To save demos for qualified buyers, make an informed virtual assessment of leads. Listen to senior buyers demo their products and get tips and tricks for pitching effectively. Upload the presentation flow and material to the meeting platform before. To tackle difficult buyer conversations, arm teams with AI and human support. To be relevant and effective, you must be able to understand non-verbal cues and adjust your sales pitch. Automate all non-selling tasks to increase your sales and make every meeting more effective. Assess the strengths and weaknesses of your sales team members to identify coaching opportunities. Next steps to train sales teams and change sales strategies to win more demos.

Record, transcribe. Search your meetings and voice conversations. Instantly record meetings from any web-conferencing platform. Fireflies can be invited to your meetings to record and then share conversations. Fireflies can transcribe audio files or live meetings that you upload. You can read the transcripts and listen to the audio afterwards. To quickly collaborate with colleagues on important moments of your conversations, you can add comments or mark certain parts of calls. In less than five minutes, you can review an hour-long call. You can search for action items and other important highlights. Integrate with more than 10 web-conferencing platforms Zoom Google Meet GotoMeeting UberConference MicrosoftTeams Skype for Business + More 12+ App Integrations Slack Salesforce Zapier Hubspot CRM Pipedrive Zoho CRM Freshsales Copper CRM Close.io + More

Wonderway Coach AI offers a real sales training on EVERY. SINGLE. CALL. What can Wonderway coach do for you? - Fills out coaching scorecards on every call Checks who's following the playbook and who isn’t - Automates sales QA process - Knows strengths and weaknesses for each sales rep - Identifies the top performers and what they do differently - Saves managers countless hours listening to calls What makes us different than other call recording tools? COACH does not compete with conversation intelligence software - we integrate them. COACH uses ChatGPT for performance analysis, to fill out scorecards, and to give reps personalized feedback.

Spool allows you and your team access and document key conversations from customer calls and sales meetings by simply pressing a button. Spool can be connected to your Zoom account. The Spool widget can be used during sales calls and customer calls to capture only the most important, non-sensitive portions of your conversations. There is no typing required. To capture as many discussion topics and as many calls as you wish, simply press the widget button. Spool uses text classification and sentiment analysis algorithms to identify and categorize the most valuable and effective parts of selected conversations and creates sales documents automatically. Spool automatically creates sales documents and emails them to you right after every discovery or qualification call.

CallSource - Own Every Prospect. CallSource is the most technologically-enabled business performance platform that maximizes our clients' revenues, profits, and brand reputation. CallSource was the first to offer call tracking and has since become a leader in actionable analytics. CallSource provides insights to help clients solve, strategize and implement solutions. CallSource has been recording and analysing over one billion phone calls since 1991. We provide cost-per-lead analysis and sales conversion percentages as well as sales recapture solutions and training and coaching solutions for thousands of businesses across the United States, Canada, and Australia. CallSource is a business that believes in improving the performance and accomplishments both of our clients as well as our employees.

Use the next-generation of AI to analyze the call context and help the team to sell more. Our AI-powered coaching and analytics solution for sales calls goes beyond monitoring KPIs. We analyze each conversation in its entirety, providing real-time insights to revolutionize the management of your sales team. No more manual supervision, no more missed opportunities. Use the call evaluation templates, or add your questions to create a customized quality report. See if, for example, the salesperson asked the customer open-ended questions and suggested the next steps at the end of their call. Upload a call to our platform for analysis. You'll receive the results in a matter of minutes! You'll get a detailed report with answers to all your questions regarding the quality of the conversation between the manager and you. Use real-time scores to evaluate the quality of your calls, and the best and worst ones for your sales team.

It is vital to analyze customer calls in order to generate revenue and lower costs. Infinity helps businesses sell more, streamline their operational processes, and optimize their marketing budgets. Infinity is a cloud-based call analytics platform that can be used to analyze customer calls and make sales decisions. It is an integral part of the technology stack in marketing, sales and contact centers. Advanced call tracking technology plays an important role in determining the true sentiment of customer conversations. Your customer engagement results will be significantly improved if you understand the context and feelings behind each call.

A platform for voice data analysis, qualification, and measurement that is used by sales, marketing, and management teams. Artificial intelligence uses artificial intelligence to analyze calls and classify the most productive. It also creates automations that speed up the sales process. Calculate the ROI of calls and campaigns. To maximize your campaigns and ads' effectiveness, measure the origin and number of leads who call. Metrics about each salesperson and the terms that convert calls to sales. This data can be used to train the team and provide insight into the customer journey. You can track multiple points of sales (or call centers), and you can also see performance metrics related to marketing. All this in one central panel. We have everything you need to improve the efficiency of your operation!

Your inside sales team can thrive from anywhere. Get ready for virtual selling. High Velocity sales can help you increase productivity, scale best practices and adapt quickly. Every day, every sales rep can improve their productivity and redesign their sales processes. The Work Queue allows you to reach the right customers through the right channels. Einstein Activity Capture automates manual tasks and data entry to help your team stay productive. You can adapt to changing buying habits by continually improving your Sales Cadences. Keep your selling flexible and adaptable to changing demands. Use Sales Cadences to equip your team with new messaging templates that can be used in every channel. You can improve customer relationships by creating feedback loops for your team and coaching reps with Einstein Call Coaching. You can improve team effectiveness and make data-driven decision using KPIs and AI insights.

Invoca's active chat intelligence platform allows revenue teams to create better buying experiences and drive more leads. Conversation intelligence is used to improve every human interaction and digital touchpoint. Invoca's active chat intelligence platform allows companies to quickly understand and act on information shared by consumers via conversations. Connect every conversation with consumers to the digital journey and multiply the impact of your marketing efforts. To increase digital conversion rates, it is important to understand why and when consumers seek out buying assistance. Remote agent coaching and feedback can be used to analyze customer conversations and improve close rates. Deliver exceptional customer experiences and boost revenue with visibility into the digital-to-conversation customer journey.

Aviso's predictive AI modeling expertise has been proven at Fortune 500 ($5B+) and high-growth business leaders for over six years. Aviso's predictive modeling is highly accurate and flexible across all net new and renewed business models. It also allows for deep enterprise customization. Aviso's unified Forecasting blends the best in human and AI judgements with the most sophisticated global rolling up forecasting in industry. This allows sales reps, managers and VPs to focus on the future and drive timely team actions. Aviso is the only tool that can predict run rate business. With Deal Level Forecasting, you can see all deals that were called in or out of forecast. Audit your trail of judgment across all levels of management (roles and deal amounts, CRM fields). You should immediately spot discrepancies in your forecast and resolve disagreements among members of your sales team.

Automated conversational analysis with actionable insights in over 30 languages. Awaken's Conversational AI suite can be deployed quickly and is guaranteed to improve profitability as well as customer experience. Automate quality assurance by analysing agent and customer emotion expressions, categorizing by reason for contact, and increasing your team's performance. This will result in a better customer experience. Translate and transcribe interviews, generate subtitles automatically and translate voice to sound in real-time in over 30 languages. Dynamic scripting with drag-and-drop configuration can reduce training time, increase staff retention, and protect process knowledge. Get insight into your operations to unlock 85% operational efficiency improvements and increase sales output by 25% Automately generate subtitles for media files either in real-time or uploaded files. This will increase customer connections and make it easier to reach new markets.

Outreach Commit (formerly Canopy) connects, analyses, and monitors every data point within your revenue team. It ensures that every revenue leader has all the information they need to drive predictable revenue growth. Streamline your forecasting while measuring variance and monitoring it to drive continuous improvement. Individual assessments, improvement tracking, notes, and notes can help you increase productivity and improve results. Snapshot reporting allows you to answer key questions about trends, risks, past performance, and other issues. It can be used for any period or subset of data. You will have the visibility you need to confidently call your company while your managers can keep their eyes on the important things. Focus on the big picture and reduce the need for manual analysis. Your teams will receive the answers they need right away. Every initiative you launch should be evaluated for potential improvement areas and the ROI. Don't let your competitors dictate how you do things. Instead, take control and drive sales productivity.

Sales Enablement That Closes Deals. The most comprehensive sales engagement platform that combines content, communications, as well as sales intelligence. Every buyer interaction counts. To ensure discoverability, organize recommended content and team collections. This makes it easy to create and personalize content that is always current. Every customer interaction matters - online, mobile, screenshare, and in-person. Unprecedented visibility into all customer interactions - giving reps and sales leaders the insights they need to make better business decisions. Unique rules-based recommendations help sellers find the right content at the right stage of their CRM. This will increase productivity and speed up the sales process. ClearSlide Replay recordings, performance dashboards, and coaching tools allow you to quickly onboard and scale best practices.

Sybill is a video assistant that can be used to help sales teams feel more connected emotionally. It records the body language and expressions of your buyer during a call to provide insight into who might be a champion and what gets them excited. Sybill gives sellers deep prospect insight, which allows them to move the deal forward. It allows sales leaders and coaches to modify their messaging and decks according to what resonates with prospects and help them coach their teams to be more successful. Sybill will show you the most memorable moments that got your prospects excited so that you can follow up with them on the things that matter most to them. Your prospects will have a pleasant experience if you are always in touch with their needs.

Live prompts to help you decide what the best thing is to say during customer interactions can dramatically improve your team's performance. There are experts on every team who are more productive than their peers. Cresta's AI is powerful and can learn from top performers and provide real-time guidance and coaching to help others. The result? The result? An expert at every customer touchpoint. Cresta's powerful AI engine continuously learns and optimizes to help teams improve performance across channels and use-cases. Your top performers will help you improve team performance and compliance. Cresta analyzes every conversation and tracks agent performance to identify coaching opportunities for managers so they can spend more time coaching than reviewing transcripts.

CallMiner Eureka uses Artificial Intelligence and Machine Learning to analyze every customer interaction across all channels and uncover actionable intelligence. CallMiner Eureka is constantly improving and expanding to ensure our customers have the best tools to maximize their ROI. Analytics workbench, category, scoring configuration, and discovery. Direct performance feedback via the portal for agent/supervisors. Real-time monitoring & alerting, agent next-best-action, API/message driven. Audio capture is used for speech analytics. Redaction of sensitive data and PCI from audio and transcripts. Data extraction, audio / contact / data ingestion, app development. The speech analytics data story is brought to life. Enhance customer experience Communicate with your customers using the preferred channels. Customer insights can help you power your business. Optimize results.

Mindtickle's Sales Readiness platform is trusted by revenue leaders to identify and drive winning rep behavior. A great onboarding experience helps reps succeed and reduces ramp time. Based on each rep's skills and knowledge, develop personalized skills and capabilities. Engaging field communications, gamification and mobile experiences can drive high adoption. You can impact measurable revenue outcomes such as rep productivity, time-to-first deal, and win rates. The true north in sales performance should be set by setting skill benchmarks that every rep should strive for. You can track skill gaps and create a culture that holds everyone accountable. Engage and motivate teams to achieve measurable revenue results. Coaching is a great way to track and fix skill gaps at both the individual and team levels. Help reps get through the early stages of a deal by reviewing their call recordings and coaching them. Enablement can help you create customized training and content that is tailored to each rep's needs.

Your prospects and sales team will benefit from a guided selling journey. Each module of the Zebra platform is part of a larger strategy that guides your team to the prospects or customers where your solution offers the greatest value. Zebra Scoring is a unique method to identify potential opportunities early and throughout the sales process. Do you have a measurable prioritization process that determines which resources are needed, such as solution and demonstration specialists, access to R&D, and executive management? Are your VoC's able to quantify and organize all the ways your solution creates value. Guided selling allows reps to understand and talk about strategic deals like they have closed them. How often do you use a business case? Is it inclusive of total cost of ownership and ROI calculated based on your VOC? Create a business case together with prospects in Zebra. Buyers and sellers are guided through the creation of a mutually agreed upon business plan.

Marchex is a leader in call tracking and conversational intelligence. Our award-winning conversation intelligence platform, featuring AI-powered sales engagement and marketing solutions, helps businesses turn strategic insights into the actions that win more business. We provide AI-driven insights and solutions that help companies find, engage and nurture their most valued customers via voice and text-based communication channels.

Convert browsers to buyers. Brring's unique live call and callback solution allows you to generate more sales calls from your website. Increase your web traffic by selling more. Your conversion rate increases when leads are passed on to your sales team. Our suite of engagement tools will encourage web visitors to engage with humans and help you close more sales. A custom widget is displayed on your website by visitors. Visitors can book a call by phone, web audio, or simply leave a message. Agents receive all details, including the location, pages viewed, current webpage and more. Everyone receives a text message and a reminder text message just before the call so there are no forgotten calls. Your prospect and agents will be automatically dialled at the time scheduled. Agents can make notes about the call and their prospect, and view detailed reports and analytics. Get involved in the conference calling revolution and get started with your sales pipeline.

HubSpot's sales software will notify you when a lead opens an email. You can also track every interaction and organize all of your activities in one place. Start free and grow as you go. HubSpot's sales tools make it easy to save time at all stages of the funnel. You can queue up personalized reminders and follow-up emails that are automatically delivered at the right time. You can turn repetitive emails into templates, track their performance, and share the top ones with your entire team. You will be notified when prospects open an email, click on a link or open an attachment. This will allow you to follow up with the most important leads quickly and efficiently. You can connect with prospects via live chat on your website. This will eliminate back-and-forth emails and missed calls. Send a link to let leads choose a time that suits them both. Automate manual entry by automatically logging every lead's contact information, email opens and clicks. Automate tedious tasks such as lead rotation.

MARVL has access to all information stored in the CRM including emails, notes and activities. Upload all of your company's sales playbooks, and let MARVL benefit from your sales coaching sessions. MARVL allows any member of the team to chat with MARVL. It's ideal for handling sales queries and call preparation, providing instant, precise advice. It's exactly how your CEO would answer the phone. This ensures that every customer interaction is successful and effective. On-demand access to sales and product information. Pre-calls research information at your fingertips. Emails, scripts, questions, and plans are all tailored to the account. Simulate interactions, objection handling scenarios and more. MARVL will help you be prepared and improve your customer interactions. Once you know the secret sauce you can always hit your quota. MARVL can help you achieve better results than other B2B sales teams.