Rafiki Description

Learn how customers engage with your sales reps in sales conversations. Turn them into revenue. The system captures and understands what customers say about each other and provides insights that can help increase predictable revenue. Let's face facts. Customers have many things on the mind. To better guide your conversations, you need to know what customers care about. Captures calls, transcribes using state-of-the-art AI transcription, figures who asked what, when and about what, and organizes it all with deals, accounts, prospects. Analyzes interactions by prospect/rep and tags, summarizes by topic and captures KPIs. Compares topic patterns that move deals through stages. Connect key KPIs, such as deal risks and other topic patterns, by stage, rep, to revenues. You can use insights to build a successful sales team and predictable revenue. Top closes are able to communicate in subtle ways that reflect their personalities.

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Company Details

Company:
Rafiki AI
Year Founded:
2020
Headquarters:
United States
Website:
getrafiki.ai/

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Product Details

Platforms
SaaS
Type of Training
Live Online
Customer Support
Online

Rafiki Features and Options

Revenue Intelligence Software

Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions

Conversation Intelligence Software

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

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