CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation--resulting in a more personalized customer experience. Find out which marketing campaigns are generating leads or conversions and use that data for automated call flows and to power your contact centre. Our phone, text, online, and live chat tools allow you to unify communications across your organization. CallTrackingMetrics is trusted by more than 100,000 users worldwide to manage communications for their sales, marketing, and service teams.
Call tracking features include reliable dynamic numbers insertion (DNI), for session-level attribution, local and toll-free tracking numbers, and omnichannelattribution across calls, texts and form fills.
Contact center features include a browser-based softphone and smart routing options.
Learn more
Intermedia Unite is an all-in-one business communications and collaboration platform designed to keep employees connected and responsive across locations, devices, and teams. The solution combines cloud phone service, video meetings, team messaging, file sharing, customer engagement tools, and productivity features into one integrated platform. By consolidating multiple communication tools, Unite reduces app switching and gives employees a simpler way to call, meet, chat, share files, and engage customers from desktop or mobile devices. Its enterprise-grade calling system includes more than 100 voice features that support professional business communications and consistent customer interactions. The platform also supports enhanced Microsoft Teams experiences, helping organizations extend communication capabilities within their existing collaboration environment. AI features such as transcription, summaries, and conversation insights help users retain important information, identify follow-up actions, and improve team efficiency. Mobile and desktop apps allow employees to maintain a consistent business identity whether they are in the office, remote, or on the go. Backed by strong uptime commitments and J.D. Power-certified support, Intermedia Unite is built for reliability and ease of use. By unifying communications, collaboration, and engagement, Unite helps organizations increase productivity while improving the way teams serve customers.
Learn more
Reactiv SUITE
Reactiv SUITE can help you increase your audience engagement in any remote/hybrid meeting. Your audience wants to talk with you, not stare at your slide deck. Control your camera and stand beside your content, don't just be a tiny thumbnail on the bottom of the screen. Create an immersive and engaging meeting experience where you display, organize, manipulate, and annotate content as naturally as paper. Easily present multiple types of information, jump to any topic, and seamlessly capture feedback without the limitations of traditional screen sharing tools. Even record video messages that can be easily shared via email or social media.
The 'Digital Table' allows you to create an immersive and engaging meeting experience where you can present any type of content.
The 'Digital Wall' allows you to pin any file and create layouts that visually communicate and share your ideas during remote meetings. Use multimedia content and diagrams instead of static notes to accurately reflect your vision.
Learn more
Canapii
Canapii supports video meetings and streams HD quality keynotes across PC browsers and mobile apps. It drives audience engagement through chats, comments, notifications, gamification, live questions, and Fero, its cute chatbot. Canapii sets itself apart from pure-play software providers by providing white-glove service via its experienced events executives, which is why the world's most prestigious tech companies are customers. Automation is core to Canapii. Registration, travel arrangements, personal agendas, and meeting approval systems are all built in the platform.
Conferences, board meetings, webinars, hybrid events, interactive podcasts, press briefings, online training, workshops, you name it. We do it.
Sorry, we don’t ‘just’ do it… we do it well.
Learn more
