Raklet Reviews

Summary: Overall a very pleasant and easy platform to use. Especially the third party integrations have been a great addition to their already good product. We haven't been a customer for too long, but we intend on staying.

Positive: My favorite thing about Raklet is the flexibility it provides. Implementations and customizations are always easy. We're very content with their platform.

Negative: There haven't been any notable issues for us so far! Just a few bugs that they quickly took care of.

Summary: We are an association, and we're looking for a quick and customizable platform to host our members. Raklet gave us just that and more. We're especially making use of their payment analysis tool for the membership fees.

Positive: Many advanced features for its price point. Great platform to host members and collect fees. Zapier integrations are a huge plus.

Negative: We had a lot of customization requests and it took a longer time on their end. We were aware that we were asking for a lot though, so we weren't in that much of a hurry. The price was also fair considering the effort it took.

Summary: The onboarding was pretty smooth and their support team was helpful. Overall a great experience for clubs like us!

Positive: So easy to manage members! This is an all-in-one platform, so we don't have to pay for different features to different software platforms. Having everything under a single system has been very practical and economical.

Negative: Getting our members used to the platform took a while but once we were all in, it got very easy to manage everything. No major problems!

Summary: We wanted to have a platform where we could discuss where to go hiking next, create events, sell tickets and monthly memberships to our members, all from a single platform. Raklet came in clutch covering our needs and gave us even more than we wanted for a reasonable price.

Positive: As we are a hiking club, we do loads of both paid and free events; Raklet allows us to create events and market them to our members, transact payments through their platform, and create tiered memberships for exclusive events. Also, compared to its alternatives, Raklet is cheaper and way more cost-effective considering their features and integrations!

Negative: App sometimes can get laggy and buggy; yet, both of their support and engineering teams are quite fast and helpful fixing details and bugs we've came across throughout our time using the platform up until now.

Summary: We are a small but exclusive club so being able to post and control exclusive content was key. Raklet gave us great solutions on that end.

Positive: A lot cheaper than most other platforms! Their pricing plans made sense and actually lived up to the promises.

Negative: The mobile app has some problems but their engineering team is fast to respond and our members don't use the app that much anyway.

Summary: Raklet offers an easy way to manage and keep track of your members. It automates a good part of the handy work, so overall very useful.

Positive: The team is easy to reach and responsive to any problems you might have. The features are pretty basic and easy to use, which was what we were looking for.

Negative: At times I had to wait a while before my question was answered in the live chat, probably because of time differences, but they always replied attentively and helped solve whatever issue I had.

Summary: We are a community with a lot of members, so it was important for us to manage everything and everyone from a single platform. Since we made the switch to Raklet, everything has been ideal.

Positive: The feature that lets you determine whether a post or event could be seen by the public or only by registered members is really useful. It helped us create a sense of exclusivity between the members and also make public announcements at the same time.

Negative: There have been a few bug problems but their team was quick to help out, so nothing major.

Summary: We required some customizations so the platform would better fit our needs, and experienced no problems. Raklet is accommodating and easy to use.

Positive: They offer one-on-one support calls! This was something we didn't know we needed, but was really helpful since we don't have an IT team to set the thing up.

Negative: It took us some time to get our members to switch platforms, but no big problem since Raklet is easy to figure out.

Summary: We wanted a members-only platform to host more targeted and exclusive content. Raklet has been a great option for announcements, emails, and member tracking overall.

Positive: The ability to organize discussion forums based on different subjects aided our engagement tremendously. Member filtering has been really helpful as well.

Negative: We've been a Raklet customer for about 1 year, and still don't have much to complain about.

Summary: As a nonprofit charity, we were looking to expand by investing in a cloud platform that could help us with online events, donations, etc. Raklet has been a great help so far, I can access everything without issue and the platform is really easy to use (even for people who aren't tech savvy such as myself).

Positive: Online donations and fundraising, payment tracking, member info export, email marketing and templates, SMS, mobile app.

Negative: The QR scanner on the mobile app can be dysfunctional. There are also sometimes lag problems.

Summary: Raklet has been a huge help for our club. We used to try and do everything manually, which took a lot of time and effort. Now we use our Raklet platform to organize member information, create & share upcoming events, and keep members updated via emails -and things have never been easier!

Positive: Raklet has many efficient tools that have helped our cycling club. As an event coordinator, I find their event management feature the best: You can organize and share events, customize pages, collect donations or ticket fees, and more.

Negative: There are some missing features that I would've really liked having in the system, which I shared with the team. They were really attentive and took care of my problem with some of their third-party integrations, which has been a sufficient alternative.

Summary: We’ve started as 6 friends playing Dota 2 back in 2014, we’ve been growing ever since. Some of our friends play other games as well. and since we’ve been playing for a long time, sometimes we attend tournaments and events alike. As we grew and grew in numbers, we needed a platform like Raklet to keep track of everything that’s been going on. We love all the integrations they offer to us, the fact that we can all choose our own languages (and they support a lot of them), the easiness of collecting payments and scheduling events, and many more features they offer for us to benefit from. We are looking forward to growing more as Not a Cult with Raklet by our side.

Positive: We mostly use gaming-related integrations like Twitch, Discord, Steam etc., and Raklet has even more integrations than we could’ve imagined. On top of that, you talk to real people whenever you need, which not every platform offers to their customers these days. It’s always a pleasant experience to talk with their customer support team. We sometimes attend semi-pro tournaments (mainly Dota 2), we schedule them through Raklet for our other members to be informed so that they can watch it through Twitch where it is livestreamed, collect payments to attend those tournaments, and the best thing is, we have our own digital cards! We think that Raklet is the most cost-effective solution, and they did not disappoint us at all.

Negative: Since we are friends and gamers from around the globe, sometimes the time difference in between us and their team shows itself. Yet, as I have said, their friendly faces and kind responses have always been very helpful towards my questions about the platform and everything.

Summary: It was very easy to learn the system, and our onboarding process was very smooth thanks to their customer service. Raklet has been a very functional and helpful software for our nonprofit, it helps us manage our fundraising events and collect our donations without issue.

Positive: We are a charity who helps people in need of food and clothing. Raklet helped us collect donations and keep our all supporters' contacts in one place. Also, we can track and download our contact's logs to see which fundraising events they attended. That feature also comes in handy.

Negative: One drawback we encountered in the beginning was that we only needed to use the fundraising, events and social network modules. Their other features weren't necessary for our platform, but that didn't cause any major problem: we managed to disable them easily with the help of their kind support team.

Summary: Raklet is really an all-in-one platform, they covered almost every single of our needs for a gym to be up and running from a software. Collecting membership payments, digital cards with QR codes integrated into them, event management system, discussion forums, the ability to send mass e-mails and SMS messages, their exceptional support, and many more has helped Factory grow day by day. We are looking forward to a better future together with Raklet.

Positive: Raklet has been the place where we talk about fitness programs through discussion forums, connect personal trainers with our customers, collect membership fees, give our members digital cards with QR codes to check in to our Factory, and many more. When we were closed because of covid, Raklet has been great to schedule online gym class events with their Zoom integration too. When we had any question about the platform, their customer service with their friendly faces and brightest smiles have been there for us, we look forward to keeping the Factory up and running with Raklet’s great help.

Negative: It was a little problem for some customers to have them download an app on their phones as a way to check-in to the Factory, yet we offered them Factory T-shirts as a gift and a way to ease the process of them getting used to the app. This made them feel better and bond further with our Factory further with their personalized digital cards and all in the long run!

Summary: Raklet provided us with what we were looking for. Now we have a connected community that doesn’t hesitate to contact us when they face a problem with their living facilities, because Raklet offers an easy and fast way to do that. We can also collect fees, post announcements, and reach residents without issue.

Positive: Raklet has been a great HOA management platform for us. We can see all the data on our members and charge them for their HOA fees. It even allows us to send mass emails and newsletters as well as automated reminder mails. Inspired from Raklet’s event creation feature, we started to organize different kinds of events for our residents too. The social network works like a social media platform so it keeps our residents engaged.

Negative: The only minor issue has been moving all of our residents to Raklet, since it was a completely new platform for them. With any other small questions or problems we had, their support team was quick and helpful enough, so overall we don’t have much to complain about.