Business Software for Zendesk

YouScan, a social media listening platform that uses image recognition technology, is powered by YouScan. It allows agencies and enterprises to instantly access customer conversations online. Users can seamlessly complete the most difficult tasks with ease thanks to smart alerts, trend detection, sentiment analysis and smart alerts. Major brands like L'Oreal and Nestle use YouScan to efficiently identify potential customers.

Respond.io is AI-powered conversational management software. Features include a shared inbox (WhatsApp, Facebook Messenger, Instagram, Telegram, etc), advanced workflow automations, broadcast and supervisor dashboard analytics. It's highly customizable and handles high volume messages.

StatusHub is a flexible IT Incident and Disruption Communication Tool. Create a branded status page and keep end users informed with Internal and external incident communication. With StatusHub you can personalize your incident communication to build reputation and trust: create public or private status pages, choose your brand colors or upload your logo, use your custom domain and communicate to your audience in their language. Real-time IT incident communication Keep your audience informed with a hosted status page. It stays up even if your servers are down, so you never lose connectivity with your end-users Reduce customer service workload Ease strain on your support team from emails, calls, and social media backlash during unannounced service outages Build company reputation and trust Improve customer relationships with transparent incident management processes

StarfishETL is a Cloud iPaaS solution, which gives it the unique ability to connect virtually any kind of solution to any other kind of solution as long as both of those applications have an API. This gives StarfishETL customers ultimate control over their data projects, with the ability to build more unique and scalable data connections.

You create, LingoHub localizes. LingoHub is a collaborative translation platform that helps global teams manage and automate localization, enabling your content to reach every audience faster and with consistent quality. Designed as a single source of truth, LingoHub integrates with your existing tools - from GitHub to Figma - to keep developers, designers, and translators in sync. Cutting-edge CAT tools, AI-driven workflows, and automated quality control enable teams to succeed in international markets. Sync your tools, get translations instantly, and scale globally.

Centrally manage email signatures for all users on all their devices. The platform is built for Microsoft 365 and Google Workspace, and it has decades of experience with email signature management. Get consistent, branded and up-to-date signatures for all employees across devices, departments, and geography. Create customized and targeted email signature marketing banners below the contact details to share updates, achievements, values, promote content and much more! All with clickable call-to-actions to help you drive traffic and interest. With role-based login, the marketing or communications department can easily manage it. After the initial setup (45 min), IT has no workload. Safely hosted at ISO 27001-certified data centers (Microsoft Azure). This ensures the best, most secure data storage available – under all laws and regulations, including GDPR.

Clym is an all-in-one digital compliance solution that consolidates privacy, accessibility, and transparency tools into one system, replacing the overhead of managing multiple vendors. It covers consent and cookie management, data subject requests (DSR), HIPAA consent and authorization tracking, accessibility widgets, legal document generation, whistleblowing, content takedown, and age gating, all from a single dashboard. ReadyCompliance® comes preconfigured for 150+ global regulations and automatically adapts settings based on your company profile and each user's location, so you stay aligned with local requirements without extensive technical work. RealtimeCompliance™ dynamically detects and helps manage third-party cookies and services as they appear on your site, keeping up with shifting regulatory expectations. Geofencing and localization deliver the right compliance experience to each user based on their region and language. For privacy, Clym automates jurisdiction-based consent collection, handles DSRs through secure workflows, and simplifies privacy policy management across multiple regions. For accessibility, it includes a customizable widget, WCAG, ADA, and EAA testing support, an issue reporting tool, and an accessibility statement generator. Clym is built for organizations of all sizes, from startups to global enterprises, and is designed as an affordable, scalable alternative to piecing together compliance through separate tools.

Solvemate enables brands to deliver quality customer service through meaningful conversations. Our automation platform is powered by smart conversational AI that allows companies to create highly personalized chatbot conversations at scale. Solvemate’s unique conversation engine learns, integrates and resolves requests faster. Brands benefit with increased customer satisfaction, reduced costs, and actionable insights. Solvemate is trusted by brands such as On, musicMagpie, egym, JustPark.

Establishing and maintaining robust customer relationships is essential for enhancing customer retention and reducing acquisition costs. Kilterly plays a pivotal role in facilitating the development of enduring customer connections. Our advanced data analysis engine identifies engaged customers, those who are indifferent, and those at risk of leaving. We have crafted a proprietary survey tool tailored for customer success, which features an innovative method for gauging customer sentiment through their feedback. We empower you to routinely and discreetly assess how likely your customers are to recommend your business or product by measuring Net Promoter Score (NPS). Additionally, Kilterly offers automated communication capabilities that enable you to design campaigns and manage tasks, elevating both the onboarding process and ongoing customer relationship nurturing. Our platform provides the flexibility to select specific customer segments to engage with at the most opportune moments, utilizing various segmentation criteria. You can effectively structure your team’s workflow to ensure that every customer interaction is meaningful and impactful. Consequently, Kilterly not only enhances your understanding of customer needs but also equips you with the tools to respond proactively to them.

WaiverForever is the leading digital waiver solution, trusted by over 40,000 customers globally. Renowned for its powerful online waiver functionality, it also delivers a comprehensive suite of features to streamline business operations. Key Features: - **Customizable Waiver Templates**: Design waivers tailored to your needs with flexible templates, themes, logic, and PDF mapping. - **Electronic Signature Capability**: Allow customers to sign waivers anytime, anywhere, on any device. The Kiosk Mode even supports offline signing for added convenience. - **Data Security and Compliance**: Protect signed waivers and customer data with top-tier encryption, ensuring compliance with GDPR, SOC2 TYPE II, and other stringent privacy standards. - **Integration**: Connect effortlessly with over 5,000 tools via Zapier to automate workflows and enhance efficiency.

Ybug empowers users of websites to provide visual feedback by sending annotated screenshots, while also automatically gathering relevant contextual details about their browsing environment. With Ybug, you can access vital information to address any bugs effectively. Alongside the user’s feedback, Ybug captures essential data such as browser environment details and Javascript console outputs. Users have the capability to take screenshots, annotate specific areas, and utilize a virtual pencil to draw or add shapes like arrows and rectangles. Furthermore, Ybug seamlessly integrates with your brand, allowing you to customize its colors, text, languages, and more to match your style. This comprehensive tool ensures that you receive all the necessary information to resolve issues efficiently. Ybug automatically gathers environment details, including the site URL, user’s browser type, operating system, and display dimensions, while also recording any Javascript errors and console output. As a result, debugging becomes an effortless task, enabling quicker resolutions and improved user experiences.

AbcSubmit serves as a web-based form creation tool designed to assist users in gathering contacts, leads, support inquiries, and other requests. It also offers automation for workflows and allows for payment collection through forms. Additionally, it supports integration with various third-party platforms such as Google Drive, Slack, and MailChimp, enhancing its functionality. Users can collaborate effectively with features that manage company users, groups, and permissions. The forms generated through AbcSubmit can be seamlessly integrated into existing websites, including platforms like Weebly and WordPress, and are optimized for social media sharing, complete with Google Analytics integration for tracking performance. This versatility makes it a valuable resource for businesses looking to streamline their operations and enhance user engagement.

Textline serves as a dynamic business messaging platform tailored for contemporary customer support and sales teams. Utilizing business texting provides a rapid, approachable, and convenient way to communicate, making customers feel appreciated and acknowledged. Enhance customer experiences and foster deeper relationships with your clientele. It's clear that customers prefer to text you, so eliminate the waiting times and allow them to reach out anytime and from any location. Our platform facilitates direct, interactive communication, even when managing a high volume of inquiries simultaneously. Recognizing that customer support is a collaborative effort, we designed our platform to promote teamwork and enable your staff to perform at their best. Textline organizes all your conversations and customer data in a single location, allowing you to oversee your team’s activities, streamline processes, and track advancements. Simply set up your phone number and customize your workspace to initiate genuine conversations with numerous customers. By utilizing tools and features crafted for effective collaboration, you can work more efficiently and effectively serve your audience.

Rivery’s ETL platform consolidates, transforms, and manages all of a company’s internal and external data sources in the cloud. Key Features: Pre-built Data Models: Rivery comes with an extensive library of pre-built data models that enable data teams to instantly create powerful data pipelines. Fully managed: A no-code, auto-scalable, and hassle-free platform. Rivery takes care of the back end, allowing teams to spend time on mission-critical priorities rather than maintenance. Multiple Environments: Rivery enables teams to construct and clone custom environments for specific teams or projects. Reverse ETL: Allows companies to automatically send data from cloud warehouses to business applications, marketing clouds, CPD’s, and more.

Acefone (founded in 2019) is a company focusing on simplifying communication for businesses. We are a product company that’s making interactions simple, powerful, and customer focused. Our cloud-based omnichannel Customer Experience (CX) platform, AceX hosts powerful products, including: -Interactions Hub -Contact Center Studio -API Connect -Campaigns These products are designed to help businesses deliver exceptional experiences at every touchpoint of the customer's journey. Based in Gurgaon, we serve over 5,000 global businesses with the support of a dedicated team of 200+ professionals across Gurgaon, Mumbai, and Bangalore. We deliver seamless communication through industry-leading integrations, ensuring a customer experience that is both efficient and effective. Our ISO 27001 certification attests to our commitment to top-tier security, backed by a 99.95% uptime guarantee. Acefone's user-friendly, insight-driven products offer 300+ features, serving different channels, like Voice, WhatsApp, SMS and more. With custom integrations powered by neat APIs, it smoothly aligns with every business’ unique demands.

Breeze is an intuitive project management tool designed for teams to efficiently plan, monitor, and organize their tasks. It consolidates all of your tasks into one workspace, providing a holistic view of your projects. Despite its straightforward interface, it is equipped with comprehensive features. Breeze allows you to track the progress of your projects and identify any obstacles that may hinder advancement. You can easily set deadlines and update statuses, offering a visual representation of your team’s efforts. By consolidating everything in one place, Breeze streamlines project management, ensuring that you can visualize your workflow effortlessly. It outlines tasks that need attention, enhancing your productivity and enabling faster project completion. With all necessary features for managing projects, brainstorming, and collaborating, Breeze offers an easy-to-use editor alongside functionalities such as task assignments, time estimates, tracking, tags, files, due dates, statuses, color coding, calendars, discussions, and several others. Additionally, you can generate reports that provide insights into various aspects of your work, including tasks, time tracking, user workloads, deadlines, and task completion rates, making it an indispensable tool for any team. This depth of functionality allows teams to work more cohesively and effectively.

This platform allows you to create internal tools visually with minimal code. This platform allows people with basic knowledge of web app development to create beautiful UIs, connect data sources, and publish & share apps securely. Under the hood, a customizable Design system. A variety of pre-defined widgets, UI components and free app templates are available. Features - Autogenerate UI components - Connect, read, write data - Create workflows and business logic - Add custom JavaScript codes - Test and debug apps Publish your web app

Weglot makes it easy to create multilingual websites in minutes. It also allows you to manage all of your translations easily. Weglot seamlessly integrates with your website and adapts to your technology. It can also deliver it in any language. Your multilingual website is ready in minutes. Automated translation and powerful translation management tools can accelerate your translation process in more than 100 languages. Work with your team and professional translators. Google automatically indexes translated pages based on best practices in multilingual SEO. Your new customers will be happy to hear "Hello" / "Bonjour" / "Ni Hao". You shouldn't change the way your website functions. Weglot works with all Content Management Systems (WordPress and Squarespace, Shopify, Squarespace and ...)) and other web technologies. It takes only minutes to set up. Weglot can be added to any website.

The best all-in-one subscription & membership management platform that provides identity, dynamic paywall, CRM, authorization and billing. A comprehensive and self-serve solution with no code required, yet has all of the development tools to provide ultimate flexibility. Pelcro will be your single source of truth as it integrates with most of your tools. Pelcro's Top Features: * Increase your conversions with a seamless user experience * Create dynamic paywall. Same page user journey, don't get your clients off your website * Grow your revenue with automated recurring billing * Integrate with all your favorite tools * No coding experience needed * Helpful customer support Visit Pelcro.com to start for free or request a demo.

Embedded iPaaS allows you to concentrate your resources on delivering the customer's needs and keeping them happy. Appmixer makes it easy to customize integrations. This allows you to concentrate on solving customer problems and meeting their needs. Our drag-and-drop interface with SDK makes it easy to integrate data sources and create automated workflows. Appmixer saves time and allows you to access the most popular online apps. However, you can still add your own connector to connect with any private or public API. Appmixer, an on-premise software, will ensure that you have full control over the data of your customers.

Manage your business projects efficiently with Jira Work Management, previously known as Jira Core, which provides a comprehensive view of all project details. This software aids in organizing your team and projects effectively, starting with a defined workflow that allows for seamless task tracking. The Cloud version of Jira Work Management offers boards that visually represent workflows, enabling you to easily move tasks from pending to completed status. Task management is simplified with all essential elements like statuses, comments, and attachments conveniently located in one interface. This ensures that everyone stays informed about the project's specifics without the need for constant emails or meetings. Additionally, real-time notifications alert you when your input is required, making it easy to monitor task progress and workload distribution among team members. With Jira Work Management, you can keep tabs on your team's projects through various methods, including concise overviews and personalized dashboards, enhancing overall productivity and collaboration. Furthermore, the ability to customize views allows teams to adapt the software to their unique workflow needs.

StatusGator delivers timely information about critical dependencies so that DevOps, IT Help Desk, and Education teams can stay on top of downtime and react proactively. Features: Aggregated status pages with data from all your cloud vendors. Notifications on any status changes to Slack, Teams, SMS, and more.

Dealtale stands out as the pioneering No-Code platform for data exploration. We recognize the challenges and inefficiencies that arise from juggling numerous complex digital tools, which is why we developed a solution that seamlessly integrates and organizes data for analysis, offering teams an incredibly straightforward interface to obtain quick insights without the need for coding, managing data silos, or dealing with outdated data frameworks, data science, or engineering concerns. This innovative platform empowers marketing, sales, and customer success teams to conduct extensive analyses of customer journeys. Our unique technology aggregates every customer interaction across various channels including social media, paid ads, websites, emails, and meetings into a centralized customer data hub, enabling the formulation of data-driven, customer-focused revenue strategies. By utilizing advanced predictive modeling, organizations can enhance their ROI and revenue by identifying the optimal allocations for their marketing expenditures. Furthermore, connecting a multitude of business applications, such as CRM systems, marketing automation tools, websites, and advertising platforms, to Dealtale is a straightforward process that enriches data accessibility and usability. Ultimately, Dealtale not only simplifies data exploration but also fosters a deeper understanding of customer behavior and preferences.

Support your customers as if you have a personal connection with them. Create engaging guides that assist your customers in achieving activation, resolving issues, and finding success based on their individual needs. Stonly simplifies the process of developing, sharing, and accessing knowledge, ensuring your team has the necessary resources and solutions to thrive. With Stonly, you can provide immediate, tailored assistance exactly when and where it is required. The platform features a robust collection of onboarding and adoption tools that merge detailed user data with real-time user actions, guiding them on customized paths toward their goals. These interactive guides are designed to adapt to each customer's unique preferences, enhancing their overall experience. Our versatile widget empowers customers to access personalized guidance whenever they need it, no matter their location. Easily integrate Stonly into your existing customer support, data management, and knowledge-sharing platforms to maximize its impact. This seamless integration fosters a more efficient support experience while ensuring that your customers feel valued and understood throughout their journey.

Wonderflow is a leading provider of Generative AI for Voice of the Customer (VoC) analysis. We provide a leading AI-powered consumer intelligence software solution that helps enterprise businesses easily and quickly unlock the full potential of their customer feedback, all in one place. Our platform is trusted by global leaders and Fortune 500 companies, such as Haier, Philips, Purina, Lavazza, Shiseido, and more, to improve the customer experience and innovate smarter.