Business Software for Zendesk

The iorad Tutorial Builder empowers users globally to craft remarkably effective tutorials and distribute them with incredible speed. To get started, simply launch the web or desktop application, perform your usual online tasks, and watch as it seamlessly generates a tailored learning experience ready for sharing in mere minutes. While visualizing a process online can often be a time-consuming endeavor, the Tutorial Builder streamlines this by monitoring your on-screen actions and methods. Once you've completed your task, it offers an array of delightful customization options to refine your tutorial. We appreciate a good scavenger hunt, but not when it involves searching for content. No one enjoys wasting precious time sifting through files or enduring lengthy uploads, which is precisely why the Tutorial Builder operates in the cloud. It allows users to share their content effortlessly from anywhere, making the process as quick as a snap. With this innovative tool, creating and sharing tutorials has never been more efficient or user-friendly.

Serving over 10,000 ecommerce brands across more than 12 years, LoyaltyLion is a rewards and loyalty platform tailored to direct-to-consumer businesses operating on Shopify, Shopify Plus, and Shopify POS. It is particularly well-suited to brands in apparel, beauty, health and wellness, and consumer goods. Members accumulate points across a variety of touchpoints, including transactions, product reviews, social engagement, referrals, and behaviors defined through custom API actions. Those points can be spent on discounts, gift cards, complimentary products, shipping perks, or bespoke reward options. The experience sits natively within the storefront rather than behind a widget, so shoppers can view their balance on product pages and apply rewards without leaving the checkout flow. Tiered membership structures allow brands to recognize and incentivize their highest-value customers with perks that scale, such as free shipping, promotional discounts, and priority access to launches and sales events. The referral program gives customers shareable links to bring in new shoppers, backed by fraud detection to maintain program integrity. Recognized as G2's leading mid-market loyalty platform from 2024 to 2026. Performance tracking tools include live dashboards covering loyalty-driven revenue, purchase frequency, and CLV data, alongside segmentation features that allow marketing to be directed at the right audiences. Physical retail is supported through Shopify POS, and the platform integrates with 50+ tools across email, helpdesk, and automation categories. AI-powered features guide decisions on campaign timing, reward strategy, and audience targeting, with translation support spanning 130+ languages for international programs.

Survicate helps product managers, researchers, and CX teams turn customer feedback into decisions they can actually act on. Run targeted surveys across web, mobile, email, and in-product triggered by user behavior and synced with your CRM, helpdesk, or product analytics stack. You get feedback in the right context, from the right people, at the right moment. Beyond surveys, Survicate pulls in feedback from 15+ sources: support tickets, call transcripts, App Store reviews, and more. Research Hub, our AI research repository, automatically analyzes it all, surfaces patterns, and lets you ask direct questions about your data, with answers grounded in real customer responses, not guesswork. With 40+ native integrations including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack, insights don't stay in a dashboard. They flow to the teams and tools that need them.

Impartner unlocks the potential of your partner ecosystem by helping you Manage, Optimize and Accelerate every step of the partner journey. Our platform supports industry-leading global enterprises, including several CRN 5-S Award-winning channel programs and designated Chief Partner Officers. At Impartner, you can be confident in knowing that not only are your business needs being supported by our innovative solutions but that you are also in excellent company.

The sales telephony platform that will turbo boost your team's results. Ring.io's dialer allows sales teams to make more calls, schedule more meetings, close more deals, and makes it easier for them to do so. Automate your prospecting tasks and unleash your reps' potential. You can easily route calls to the right person in your team using data from your CRM. Never lose a valuable lead or customer. With powerful coaching and training tools, you can increase call connections, increase rep performance, and optimize each dial for better results. Ring.io Pay allows you to accept credit cards over the phone and is PCI compliant. Increase sales, collections and donations.

ChatBeacon gives customer service and sales teams a choice in how they use AI. Operators can handle conversations themselves, receive AI assistance, or work alongside customer-facing Aria AI agents. When human help is needed, AI Escalation transfers the conversation to a live operator with context. Built by SmartMax Software, Inc., the platform offers live chat, SMS, video, co-browsing, guided chatbots, and workflow automation. Cue assists operators in finding answers, and Recall CRM surfaces details from previous interactions. Cloud, Dedicated Private Cloud, and On-Premise deployment options let organizations choose the environment that fits their needs. Every customer receives dedicated account management and U.S.-based product support. ChatBeacon charges no per-AI-resolution fees.

Panoply makes it easy to store, sync and access all your business information in the cloud. With built-in integrations to all major CRMs and file systems, building a single source of truth for your data has never been easier. Panoply is quick to set up and requires no ongoing maintenance. It also offers award-winning support, and a plan to fit any need.

YouScan, a social media listening platform that uses image recognition technology, is powered by YouScan. It allows agencies and enterprises to instantly access customer conversations online. Users can seamlessly complete the most difficult tasks with ease thanks to smart alerts, trend detection, sentiment analysis and smart alerts. Major brands like L'Oreal and Nestle use YouScan to efficiently identify potential customers.

Respond.io is AI-powered conversational management software. Features include a shared inbox (WhatsApp, Facebook Messenger, Instagram, Telegram, etc), advanced workflow automations, broadcast and supervisor dashboard analytics. It's highly customizable and handles high volume messages.

StatusHub is a flexible IT Incident and Disruption Communication Tool. Create a branded status page and keep end users informed with Internal and external incident communication. With StatusHub you can personalize your incident communication to build reputation and trust: create public or private status pages, choose your brand colors or upload your logo, use your custom domain and communicate to your audience in their language. Real-time IT incident communication Keep your audience informed with a hosted status page. It stays up even if your servers are down, so you never lose connectivity with your end-users Reduce customer service workload Ease strain on your support team from emails, calls, and social media backlash during unannounced service outages Build company reputation and trust Improve customer relationships with transparent incident management processes

StarfishETL is a Cloud iPaaS solution, which gives it the unique ability to connect virtually any kind of solution to any other kind of solution as long as both of those applications have an API. This gives StarfishETL customers ultimate control over their data projects, with the ability to build more unique and scalable data connections.

You create, LingoHub localizes. LingoHub is a collaborative translation platform that helps global teams manage and automate localization, enabling your content to reach every audience faster and with consistent quality. Designed as a single source of truth, LingoHub integrates with your existing tools - from GitHub to Figma - to keep developers, designers, and translators in sync. Cutting-edge CAT tools, AI-driven workflows, and automated quality control enable teams to succeed in international markets. Sync your tools, get translations instantly, and scale globally.

Centrally manage email signatures for all users on all their devices. The platform is built for Microsoft 365 and Google Workspace, and it has decades of experience with email signature management. Get consistent, branded and up-to-date signatures for all employees across devices, departments, and geography. Create customized and targeted email signature marketing banners below the contact details to share updates, achievements, values, promote content and much more! All with clickable call-to-actions to help you drive traffic and interest. With role-based login, the marketing or communications department can easily manage it. After the initial setup (45 min), IT has no workload. Safely hosted at ISO 27001-certified data centers (Microsoft Azure). This ensures the best, most secure data storage available – under all laws and regulations, including GDPR.

Clym is an all-in-one digital compliance solution that consolidates privacy, accessibility, and transparency tools into one system, replacing the overhead of managing multiple vendors. It covers consent and cookie management, data subject requests (DSR), HIPAA consent and authorization tracking, accessibility widgets, legal document generation, whistleblowing, content takedown, and age gating, all from a single dashboard. ReadyCompliance® comes preconfigured for 150+ global regulations and automatically adapts settings based on your company profile and each user's location, so you stay aligned with local requirements without extensive technical work. RealtimeCompliance™ dynamically detects and helps manage third-party cookies and services as they appear on your site, keeping up with shifting regulatory expectations. Geofencing and localization deliver the right compliance experience to each user based on their region and language. For privacy, Clym automates jurisdiction-based consent collection, handles DSRs through secure workflows, and simplifies privacy policy management across multiple regions. For accessibility, it includes a customizable widget, WCAG, ADA, and EAA testing support, an issue reporting tool, and an accessibility statement generator. Clym is built for organizations of all sizes, from startups to global enterprises, and is designed as an affordable, scalable alternative to piecing together compliance through separate tools.

Solvemate enables brands to deliver quality customer service through meaningful conversations. Our automation platform is powered by smart conversational AI that allows companies to create highly personalized chatbot conversations at scale. Solvemate’s unique conversation engine learns, integrates and resolves requests faster. Brands benefit with increased customer satisfaction, reduced costs, and actionable insights. Solvemate is trusted by brands such as On, musicMagpie, egym, JustPark.

Establishing and maintaining robust customer relationships is essential for enhancing customer retention and reducing acquisition costs. Kilterly plays a pivotal role in facilitating the development of enduring customer connections. Our advanced data analysis engine identifies engaged customers, those who are indifferent, and those at risk of leaving. We have crafted a proprietary survey tool tailored for customer success, which features an innovative method for gauging customer sentiment through their feedback. We empower you to routinely and discreetly assess how likely your customers are to recommend your business or product by measuring Net Promoter Score (NPS). Additionally, Kilterly offers automated communication capabilities that enable you to design campaigns and manage tasks, elevating both the onboarding process and ongoing customer relationship nurturing. Our platform provides the flexibility to select specific customer segments to engage with at the most opportune moments, utilizing various segmentation criteria. You can effectively structure your team’s workflow to ensure that every customer interaction is meaningful and impactful. Consequently, Kilterly not only enhances your understanding of customer needs but also equips you with the tools to respond proactively to them.

WaiverForever is the leading digital waiver solution, trusted by over 40,000 customers globally. Renowned for its powerful online waiver functionality, it also delivers a comprehensive suite of features to streamline business operations. Key Features: - **Customizable Waiver Templates**: Design waivers tailored to your needs with flexible templates, themes, logic, and PDF mapping. - **Electronic Signature Capability**: Allow customers to sign waivers anytime, anywhere, on any device. The Kiosk Mode even supports offline signing for added convenience. - **Data Security and Compliance**: Protect signed waivers and customer data with top-tier encryption, ensuring compliance with GDPR, SOC2 TYPE II, and other stringent privacy standards. - **Integration**: Connect effortlessly with over 5,000 tools via Zapier to automate workflows and enhance efficiency.

Ybug empowers users of websites to provide visual feedback by sending annotated screenshots, while also automatically gathering relevant contextual details about their browsing environment. With Ybug, you can access vital information to address any bugs effectively. Alongside the user’s feedback, Ybug captures essential data such as browser environment details and Javascript console outputs. Users have the capability to take screenshots, annotate specific areas, and utilize a virtual pencil to draw or add shapes like arrows and rectangles. Furthermore, Ybug seamlessly integrates with your brand, allowing you to customize its colors, text, languages, and more to match your style. This comprehensive tool ensures that you receive all the necessary information to resolve issues efficiently. Ybug automatically gathers environment details, including the site URL, user’s browser type, operating system, and display dimensions, while also recording any Javascript errors and console output. As a result, debugging becomes an effortless task, enabling quicker resolutions and improved user experiences.

AbcSubmit serves as a web-based form creation tool designed to assist users in gathering contacts, leads, support inquiries, and other requests. It also offers automation for workflows and allows for payment collection through forms. Additionally, it supports integration with various third-party platforms such as Google Drive, Slack, and MailChimp, enhancing its functionality. Users can collaborate effectively with features that manage company users, groups, and permissions. The forms generated through AbcSubmit can be seamlessly integrated into existing websites, including platforms like Weebly and WordPress, and are optimized for social media sharing, complete with Google Analytics integration for tracking performance. This versatility makes it a valuable resource for businesses looking to streamline their operations and enhance user engagement.

Textline serves as a dynamic business messaging platform tailored for contemporary customer support and sales teams. Utilizing business texting provides a rapid, approachable, and convenient way to communicate, making customers feel appreciated and acknowledged. Enhance customer experiences and foster deeper relationships with your clientele. It's clear that customers prefer to text you, so eliminate the waiting times and allow them to reach out anytime and from any location. Our platform facilitates direct, interactive communication, even when managing a high volume of inquiries simultaneously. Recognizing that customer support is a collaborative effort, we designed our platform to promote teamwork and enable your staff to perform at their best. Textline organizes all your conversations and customer data in a single location, allowing you to oversee your team’s activities, streamline processes, and track advancements. Simply set up your phone number and customize your workspace to initiate genuine conversations with numerous customers. By utilizing tools and features crafted for effective collaboration, you can work more efficiently and effectively serve your audience.

Rivery’s ETL platform consolidates, transforms, and manages all of a company’s internal and external data sources in the cloud. Key Features: Pre-built Data Models: Rivery comes with an extensive library of pre-built data models that enable data teams to instantly create powerful data pipelines. Fully managed: A no-code, auto-scalable, and hassle-free platform. Rivery takes care of the back end, allowing teams to spend time on mission-critical priorities rather than maintenance. Multiple Environments: Rivery enables teams to construct and clone custom environments for specific teams or projects. Reverse ETL: Allows companies to automatically send data from cloud warehouses to business applications, marketing clouds, CPD’s, and more.

Breeze is an intuitive project management tool designed for teams to efficiently plan, monitor, and organize their tasks. It consolidates all of your tasks into one workspace, providing a holistic view of your projects. Despite its straightforward interface, it is equipped with comprehensive features. Breeze allows you to track the progress of your projects and identify any obstacles that may hinder advancement. You can easily set deadlines and update statuses, offering a visual representation of your team’s efforts. By consolidating everything in one place, Breeze streamlines project management, ensuring that you can visualize your workflow effortlessly. It outlines tasks that need attention, enhancing your productivity and enabling faster project completion. With all necessary features for managing projects, brainstorming, and collaborating, Breeze offers an easy-to-use editor alongside functionalities such as task assignments, time estimates, tracking, tags, files, due dates, statuses, color coding, calendars, discussions, and several others. Additionally, you can generate reports that provide insights into various aspects of your work, including tasks, time tracking, user workloads, deadlines, and task completion rates, making it an indispensable tool for any team. This depth of functionality allows teams to work more cohesively and effectively.

This platform allows you to create internal tools visually with minimal code. This platform allows people with basic knowledge of web app development to create beautiful UIs, connect data sources, and publish & share apps securely. Under the hood, a customizable Design system. A variety of pre-defined widgets, UI components and free app templates are available. Features - Autogenerate UI components - Connect, read, write data - Create workflows and business logic - Add custom JavaScript codes - Test and debug apps Publish your web app

Weglot makes it easy to create multilingual websites in minutes. It also allows you to manage all of your translations easily. Weglot seamlessly integrates with your website and adapts to your technology. It can also deliver it in any language. Your multilingual website is ready in minutes. Automated translation and powerful translation management tools can accelerate your translation process in more than 100 languages. Work with your team and professional translators. Google automatically indexes translated pages based on best practices in multilingual SEO. Your new customers will be happy to hear "Hello" / "Bonjour" / "Ni Hao". You shouldn't change the way your website functions. Weglot works with all Content Management Systems (WordPress and Squarespace, Shopify, Squarespace and ...)) and other web technologies. It takes only minutes to set up. Weglot can be added to any website.

The best all-in-one subscription & membership management platform that provides identity, dynamic paywall, CRM, authorization and billing. A comprehensive and self-serve solution with no code required, yet has all of the development tools to provide ultimate flexibility. Pelcro will be your single source of truth as it integrates with most of your tools. Pelcro's Top Features: * Increase your conversions with a seamless user experience * Create dynamic paywall. Same page user journey, don't get your clients off your website * Grow your revenue with automated recurring billing * Integrate with all your favorite tools * No coding experience needed * Helpful customer support Visit Pelcro.com to start for free or request a demo.