Business Software for Zendesk

RudderStack is the smart customer information pipeline. You can easily build pipelines that connect your entire customer data stack. Then, make them smarter by pulling data from your data warehouse to trigger enrichment in customer tools for identity sewing and other advanced uses cases. Start building smarter customer data pipelines today.

Become part of the expanding network of integration experts utilizing Martini™ for quicker integration solutions. Gloop streamlines the tedious tasks involved in developing services for application and data integration, API creation, and data management, significantly reducing the workload. It simplifies various essential development functions, including data mapping and transformation, array iteration, implementation of if-else and switch-case logic, external code invocation, parallel job execution, and much more. Additionally, Flux serves as Martini’s event-driven workflow engine designed for orchestrating asynchronous workflows and triggering events in Gloop microservices. With Flux, you can call Gloop microservices either sequentially, passing outputs from one to the next, or concurrently, while Flux expertly tracks the state of each execution. The creation of Flux workflows is intuitive, allowing users to visually construct them by dragging states onto a canvas and selecting the Gloop microservices to be executed at each state invocation, fostering a user-friendly experience. This innovative approach not only enhances productivity but also encourages collaboration within the integration community.

Ketch is the AI Privacy Company. Built by the founders who led GDPR compliance for Salesforce Marketing Cloud, Ketch is permissioning infrastructure that helps businesses collect and use people's data responsibly — respecting consent and preferences, meeting privacy requirements, and ensuring all data is AI-ready. The problem Ketch solves is real and growing. AI turns data into a compounding competitive advantage while simultaneously expanding the surface area of risk. Marketing tools assume permission is handled elsewhere. Privacy tools are compliance-first, not growth-first. The result: enterprises are forced into a false choice between data growth and data governance. Ketch closes that gap. The platform operates across three layers. First, discovery — see everything. Ketch observes what data exists, where it flows, how it's collected, and whether consent is actually being honored. Second, permissioning — control everything. Consent, rights, policy, and intended use are enforced in real time across systems. Third, activation — use everything, safely. Permissioned data powers AI pipelines, advertising, and personalization without regulatory or reputational risk. Core capabilities include consent management with 400+ no-code configurations, automated data subject rights, front-end data observability via Data Sentry, server-side permission storage via Permission Vault, and AI governance via AI Sentry — which monitors, enforces, and audits every AI interaction against consent and rights signals. 3,500+ businesses trust Ketch. 67.2 billion consent transactions processed per month. Rated #1 Consent Management Platform on Gartner Peer Insights (4.8/5) and a G2 Grid Leader for Enterprise. Used by Chipotle, Forbes, Paramount, Hasbro, Equifax and more.

Workativ is an AI Agent platform designed for HR and IT teams to deploy AI agents that answer employee questions — PTO, benefits, policy queries, password resets — and autonomously run onboarding, offboarding, 30/60/90 check-ins, performance cycles, hiring, access provisioning, compliance workflows, and more. So your team stops being buried in operations. Workativ’s core capabilities that help you superpower your support & operations • AI Agents that automate your support operations answering employee questions in 95+ languages and taking real action in HR and IT apps — checking live PTO balances, employee benefits, access issues, password resets, submitting leave requests, policy questions, updating records — without HR or IT involvement. Deploy AI in Slack, Microsoft Teams, and other channels. • AI Agents that run the most repeatable HR or IT processes and workflows autonomously for employee onboarding, offboarding, 30/60/90 check-ins, performance review cycles, benefits enrollment, license assignment, compliance training, expense claims, and more. Workativ integrates with Workday, UKG, ADP, BambooHR, Personio, Sage, Oracle HRSM, any HRIS, Okta, Azure AD, Office 365, ServiceNow, Jira Service Management, Freshservice, Slack, Microsoft Teams, SharePoint, Google Drive, Notion, Unily, and 100+ other tools. Supports 95+ languages. Deploy in days. No coding required. Workativ offers SOC 2 Type II, PII data protection, ISO 27001, GDPR, AI Security & Guardrails, HIPAA compliant, and 25+ security controls. Built for the HR & IT teams that need enterprise-grade security from day one. Get your free trial - sign up now.

Inoreader ensures that you receive content the moment it becomes available, allowing you to subscribe to a wide array of sources including RSS feeds, blogs, podcasts, Twitter searches, Facebook pages, and even email newsletters. You can choose to receive unfiltered news feeds or customize them to suit your preferences. By utilizing Rules, you can create comprehensive workflows that might involve sending push notifications, triggering emails, or automatically marking items as read based on certain conditions. Additionally, you can set up active searches to generate a feed of posts that contain specific queries, letting you filter in or out articles according to your specified criteria. Switching between themes designed for daytime or nighttime reading is seamless, enhancing your experience no matter when you access your content. Overall, Inoreader provides a flexible and user-friendly way to stay updated with the information that matters most to you.

People are busy. Review requests get buried and ignored. You shoot your shot, but no-one's home. Sound familiar? See, asking for reviews doesn't have to be boring, transactional and impersonal. That's why we built Cloutly, to help you cut through the clutter, send personalised video review requests and manage all your feedback in one place. Your customers get hundreds of promotional emails and text messages every day. Why add to the noize, when you could stand out instead? With Cloutly, you can send personalised review campaigns (using text or video) to your customers that get opened, noticed and remembered. You'll be able to tailor your approach to customers by creating multi-step, multi-channel review campaigns, segmented by category, service or customer type. We'll help you get reviews virtually anywhere and keep track of what people are saying across 40+ review sites, so you can outrank your competitors in search results and become the first choice when people compare you online. Start free for 14 days at cloutly.com

Application Performance Management Get complete visibility into the health and performance of applications. Detect and resolve performance issues no matter where they occur in the entire stack. No sampling. No blindspots. Log Analytics Search and analyze event data across your applications, infrastructure, security, or business without worrying about indexing, data tiers, retention policies, or cost. Keep all log data always hot. Infrastructure Monitoring Capture metrics across your infrastructure – cloud, Kubernetes, serverless, applications or from over 400 pre-built integrations. Visualize the entire stack and troubleshoot performance issues in real-time. O11y AI Investigate and resolve incidents faster with O11y Investigator. Use natural language to explore observability data with O11y Copilot, generate Regular Expressions effortlessly with O11y Regex, and obtain precise answers with O11y GPT. Observe for Snowflake Comprehensive observability into Snowflake workloads. Optimize performance and resource utilization. Deliver secure and compliant operations.

Aptivio’s Buyer Intent AI platform is the future of sales. We leverage artificial intelligence to enhance inefficient and generic sales pipeline development processes through opportunity discovery, hyper-personalization, unified sales and marketing, and real-time actionable insights at every stage of the buyer lifecycle that drive revenue outcomes. ​

MojoAuth - Passwordless Authentication Leader & CIAM Innovation Platform MojoAuth is the leading passwordless authentication platform that eliminates password security risks with magic links, OTPs, passkeys, and biometric authentication. Deploy secure, frictionless login experiences in days with 40% cost reduction and 300% faster user adoption rates. About MojoAuth: MojoAuth revolutionizes digital security by completely eliminating passwords from authentication workflows. As a specialized passwordless authentication platform, MojoAuth addresses the fundamental security vulnerability that causes 81% of data breaches: stolen or weak passwords. The platform provides magic links, OTPs, WebAuthn passkeys, and biometric authentication through a unified API that integrates seamlessly with existing systems. Core Mission: Transform authentication from a security liability into a competitive advantage by making passwordless authentication accessible, secure, and frictionless for businesses of all sizes. Key Differentiators: - Complete Password Elimination: No password options anywhere in the system - passwordless by design - Unified API Architecture: Single consistent API for all authentication methods across platforms - No-Code Deployment: Deploy FIDO2-certified passkeys in under 7 days without coding - Existing System Enhancement: Integrate with current auth systems without rebuilding infrastructure - Proven ROI: 40% cost reduction, 300% adoption increase, 70% faster login times Passwordless Authentication Market Leadership: MojoAuth leads the specialized passwordless authentication segment within the broader $25.21 billion CIAM market. While enterprise platforms focus on comprehensive identity management, MojoAuth d

Transform your clients into success narratives with integrated intelligence that includes advanced analytics, intuitive dashboards, and beyond. Bold BI is meticulously crafted as an embedded platform, ensuring that there are no trade-offs or shortcuts in its functionality. Traditional requirements, such as the need to consolidate all your data into a specific data store or cube, can complicate your application unnecessarily in today’s environment. Some solutions necessitate the creation of intricate systems for data integration while also ensuring that the embedded BI data store remains aligned with your data sources. However, with Bold BI, you can seamlessly connect to a multitude of data sources as well as any data warehouse that suits your needs. Choose single-tenant mode for a shared data model or opt for multi-tenant mode to keep a unified source for dashboards while distributing them across various tenants. Bold BI is built to handle both conventional and unique situations effortlessly. You can embed Bold BI directly within your application code through its robust JavaScript APIs, making it a versatile choice for developers. This flexibility ensures that whatever your data requirements may be, Bold BI is equipped to meet them effectively.

Levity is a no-code platform for creating custom AI models that take daily, repetitive tasks off your shoulders. Levity allows you to train AI models on documents, free text or images without writing any code. Build intelligent automations into existing workflows and connect them to the tools you already use. The platform is designed in a non-technical way, so everybody can start building within minutes and set up powerful automations without waiting for developer resources. If you struggle with daily tedious tasks that rule-based automation just can't handle, Levity is the quickest way to finally let machines handle them. Check out Levity's extensive library of templates for common use-cases such as sentiment analysis, customer support or document classification to get started within minutes. Add your custom data to further tailor the AI to your specific needs and only stay in the loop for difficult cases, so the AI can learn along the way.

Builder.io Fusion is a cutting-edge visual development platform designed to help teams build web apps and UIs from Figma designs, existing repos, or scratch, accelerating the path from idea to production. It seamlessly integrates with any codebase and leverages your design tokens and components to generate clean, consistent code that matches your development standards. The platform allows both developers and non-developers to visually modify generated experiences with drag-and-drop functionality and fine-tune styling at a granular level. Fusion also prompts with backend context to create fully interactive designs and supports publishing through API for flexible deployment. Enterprise features include granular roles and permissions, customizable workflows, and the ability to bring your own LLM API key without training on your data, prioritizing privacy and control. Major brands such as Everlane, Zapier, and J.Crew have used Fusion to boost development efficiency by 20%, shorten time to market, and free engineering capacity. Fusion’s security compliance with SOC 2 Type II ensures robust protection for enterprise workflows. The platform empowers cross-functional teams to collaborate and innovate faster while maintaining high standards of code quality.

Our machine-learning software is trusted by some of the most respected service organizations around the globe. It improves your service delivery across the entire product lifecycle. Bruviti takes all your technical and service knowledge and delivers it to you where it's needed. This is the front line of customer service and support. Bruviti can help you speed up your inbound problem triage, diagnose quicker, and accelerate your overall delivery of service. Bruviti brings a wealth of industry experience, technical skills, and a proven implantation method that accelerates your journey towards a suite service applications. Powered by AI/ML, the latest data science, and Bruviti's patented implantation process. We start with pre-built models and use this data to create custom models, train them and prove them. Then we use these models to improve your existing applications and workflows.

TIDY offers an innovative solution for keeping your office tidy more efficiently. You can automate your cleaning schedule with an existing cleaner, find a new one, or leverage TIDY's technology to enhance your experience. Many of our clients prefer to stick with the same cleaner for consistency, and we facilitate long-term relationships by allowing you to choose the professional and the specific service you require. If you ever find yourself dissatisfied, it's simple to switch to a different cleaner without hassle. TIDY also proactively addresses potential cleaning issues before they arise, such as notifying you if a cleaner can’t make an appointment, ensuring you have alternatives ready. Our smart standby options decrease the likelihood of issues occurring by more than half, which is what sets TIDY apart as the most dependable cleaning service available. You can manage all interactions with your cleaning professionals entirely online, whether you want to book, reschedule, or cancel services. We prioritize transparency and believe in granting you full control over your cleaning arrangements, eliminating unnecessary obstacles in the process. In addition, our user-friendly interface ensures a seamless experience from start to finish.

Twilio's Messaging API is an essential tool for businesses looking to integrate messaging capabilities into their applications with ease. It provides a reliable RESTful API that facilitates the sending and receiving of SMS, MMS, and WhatsApp messages on a global scale. This API allows businesses to automate and scale their communications, ensuring that messages reach customers through their preferred channels. With support for various sender types, such as long codes, short codes, toll-free numbers, and alphanumeric sender IDs, Twilio offers flexibility in message delivery. The Messaging Services feature further enhances this by enabling the grouping of global senders and intelligent sending, which automates sender selection and manages compliance regulations. Additionally, the API supports inbound webhooks, allowing businesses to handle responses programmatically and engage in two-way conversations with customers. Twilio's comprehensive documentation, sandbox testing, and robust support empower businesses to create efficient, scalable, and compliant messaging solutions that enhance customer engagement and drive conversions.

formsflow.ai is a Low Code Platform to build forms, approval workflows, and automations swiftly. It doesn’t matter how you like to build applications - no code, low-code or pro-code, formsflow.ai supports all of it, letting you switch between different development approaches. This makes formsflow.ai friendly to developers, business technologists and business users alike. You can build form and workflow apps with a combination of AI prompted development via Flow-E the AI assistant, drag and drop elements, and scripting. formsflow.ai features: - SaaS and On-premise options. - Product packages with progressive tiers. - Usage based pricing with no restrictions on user seat count - Multi tenancy - Form Bundling Under-the-hood: - Powerful workflow and decision engines to build nuances and scale into your workflows. - An integrations module that can help you connect natively to 1000s of Apps. - A secure best-in-class identity management system, bring in your own module if required.

Momentum is a Revenue Orchestration Platform purpose-built for go-to-market teams. It moves beyond workflow automation by connecting conversations, systems, and actions into one seamless execution layer. Momentum integrates across the entire sales stack — including Salesforce, Slack, Gong, Outreach, Google Workspace, Asana, Jira, Notion, Zendesk, Stripe, Salesforce CPQ, and more — ensuring that every customer interaction drives structured execution without adding manual overhead. Today, Momentum powers thousands of orchestrated workflows each month for mid-market and enterprise leaders working with Demandbase, 1Password, Zscaler, Ramp, Owner, Cherry, Alation and more, helping revenue teams eliminate inefficiencies, unlock insights, and accelerate outcomes.

Seamlessly connect applications, analyze data, and design automated processes along with impactful KPI dashboards tailored to your specifications. This user-friendly drag-and-drop platform requires no coding expertise! Begin tackling prevalent integration hurdles effectively. You can effortlessly construct your automation workflows on a unified screen, linking numerous apps without the need to write any code. Whether you want to set up straightforward one-to-one automations or intricate multi-app workflows, it can all be accomplished in just minutes. Manage and structure your data flow with advanced features like conditional logic, time delays, data formatting, filtering, function expressions, and much more. Experience the speed of building automations and integrations, utilizing a drag-and-drop interface that eliminates coding barriers. Create straightforward, multi-step, or advanced workflows, including conditional branches, parallel processes, and loops. This empowers every member of your organization to swiftly make informed, data-driven decisions that promote strategic initiatives. Plus, you have access to an extensive variety of chart types, such as line, bar, pie, area, and gauge charts, among others, to visualize your data effectively. With such flexibility, your ability to derive insights and present them dynamically becomes limitless.

NXTPulse offers cutting-edge innovations that can elevate your business operations significantly. The platform is packed with a variety of features, including seamless integrations with Microsoft Teams, which enhance its functionality. With its extensive capabilities, NXTPulse empowers you to work flexibly from any location at any time. It is compatible with leading platforms such as Office 365 and numerous popular CRMs. Moreover, NXTPulse provides robust conference bridges, facilitating effective communication among all participants. You can rely on NXTPulse to manage your hosted voice solutions, freeing you from that responsibility. Regular updates and new features ensure that the platform remains current and effective. Strong SSL security safeguards the connection between your organization and the NXTPulse cloud, ensuring that your communications remain secure. In addition to its numerous productivity-boosting features designed to enhance customer service and operational efficiency. 3cx Integrations - AI, Microsoft Office 365, Google Workspace and more for a robust and flexible phone system tailored to your business needs. Inclusive Licensing - Benefit from included 3cx licenses, reducing additional costs. Scalable Solutions - Grow your business with scalable phone systems that adapt to your evolving needs. Fully Managed Solutions - Enjoy peace of mind with our fully managed services Amazon Web Services - Utilize the power of AWS for reliable and scalable hosting

InboxCRM by AppEQ is an innovative Customer Success platform built natively into Gmail, designed to streamline CS workflows by eliminating the need to switch between multiple tools. Users can import accounts directly from their Gmail inbox and Calendar, while all email and meeting interactions are automatically logged to provide a comprehensive and unified view of customer health, usage metrics, and renewal risks. The platform’s real-time dashboards surface critical insights such as at-risk customers, engagement patterns, and potential upsell opportunities right within Gmail, reducing friction for teams. InboxCRM integrates effortlessly with major CRM systems including Salesforce, HubSpot, and Zoho, as well as with analytics, helpdesk, and collaboration platforms, ensuring seamless data flow. Role-based access and smart filtering help personalize the data view, allowing each team member to focus on what matters most. Features like automated alerts, customizable email templates, and one-click generation of QBR decks make customer success management more efficient and scalable. By centralizing customer success activities in Gmail, InboxCRM empowers teams to improve retention, identify growth opportunities, and enhance customer relationships. Overall, it offers a proactive, data-driven approach to managing customer success without disrupting existing workflows.

Quivr is an AI-powered application built natively into Zendesk, designed to optimize customer service operations by leveraging historical ticket data and information from internal systems. By ingesting past resolved tickets, Quivr smartly suggests precise, brand-aligned responses and can automatically send them to customers, greatly accelerating support workflows. This AI-driven automation can increase support team efficiency by up to 60%, allowing agents to focus on more complex issues. Quivr ensures all replies remain consistent with your company’s tone and standards, reducing the risk of miscommunication. It also drastically shortens response times, enhancing overall customer satisfaction. With full compliance to GDPR and SOC 2, Quivr prioritizes the security and privacy of customer data. Its seamless integration within Zendesk means teams can implement the solution quickly without disrupting existing processes. Quivr is an effective tool for businesses aiming to modernize their customer support with smart automation.

Lyro is an AI-driven customer service agent developed by Tidio, designed to assist businesses of all sizes—including small, medium, and enterprise—in managing customer support operations more effectively. By automating responses and handling routine inquiries, Lyro enhances resolution rates, reduces response times, and elevates overall customer satisfaction. - Automated Inquiry Handling: Lyro can autonomously manage up to 64% of customer inquiries, delivering responses in under 6 seconds. This rapid response capability ensures customers receive timely assistance, enhancing their overall experience. - Seamless Integration: Lyro integrates effortlessly with your website and utilizes your existing support content, such as FAQs and knowledge bases, to generate accurate and contextually relevant answers. This ensures consistency in information provided to customers. - Multichannel and Multilingual Support: Lyro operates across various communication channels, including live chat, WhatsApp, Instagram, and Messenger, allowing you to engage with customers on their preferred platforms. Additionally, it supports multiple languages, enabling you to cater to a diverse customer base effectively. - Task Automation: Beyond answering questions, Lyro can perform tasks such as checking order statuses, providing product recommendations based on context, price, or season, and creating support tickets. This functionality streamlines operations and reduces the workload on human agents. - Human Oversight and Collaboration: While Lyro handles routine inquiries, human agents can monitor its interactions in real-time and intervene when necessary. This collaborative approach ensures that complex issues are addressed appropriately. 7-day free trial available. No credit card.

Alhena AI is an advanced AI-powered platform designed to boost both customer service and sales for eCommerce businesses. It provides an AI-driven shopping assistant that offers personalized recommendations and automates key customer support tasks like returns, tracking, and FAQ responses. The platform integrates easily with popular eCommerce platforms such as Shopify and WooCommerce, and uses AI to analyze customer data and improve the accuracy and effectiveness of responses. Alhena AI helps businesses reduce costs, improve efficiency, and drive conversions while maintaining consistent, human-like interactions across all customer touchpoints.

Sourcetable is an AI-powered spreadsheet and data platform designed for a wide range of data-related tasks, including analyzing files, cleaning and enriching data, conducting research, creating visualizations, generating reports, and supporting business intelligence. It combines the functionality of traditional spreadsheets like Excel and Google Sheets with enhanced capabilities for data integration and analysis. Sourcetable supports standard spreadsheet formulas and functions while allowing users to connect to over 100 databases and applications, enabling real-time data centralization and analysis. The platform integrates advanced AI models to automate workflows, identify patterns, and assist with decision-making. This reduces the need for manual processes and improves efficiency in working with data. Sourcetable is suitable for building dashboards, running financial analyses, preparing data for machine learning, or organizing and analyzing information for various applications. Its combination of traditional spreadsheet features and modern data capabilities provides users with tools for efficient, data-driven problem-solving.

Give your business an extra boost with seamless integrations. With AI, you can experience the limitless possibilities that CRM Stack offers. You can integrate tools like Hubspot Hubspot, Shopify and Shopify without requiring any coding. Konnectify's ever-expanding library of pre-built connectors helps you reduce errors and save time. Pre-built connectors can be a great alternative to manual integration but they are not the only option. With an expert team ready to assist, you can gain complete control of your workflows by creating custom workflows. You can also develop new connectors utilizing APIs and map data fields across systems. With our robust feature set, you can transform your workflow, increase productivity, and take control of your processes.