Business Software for Zendesk

Software for enterprise survey in 150 countries. You can conduct insightful surveys and get actionable feedback. Monitor employee experience (EX), customer experience (CX), and engagement. Close the loop using shareable reports, dashboards and alerts. The first step is collecting data. The real value lies within the efficiency of reporting. We provide real-time reporting to help you spot trends sooner and gain deep insight into your organization to improve processes. Once you have completed your report, share it with others. You can create different share links with different filters depending on what you want viewers see based on your operational data, hierarchy, and organization. Integrate with Slack and Zendesk API, CRM, CRM, and more. Unlimited users, works in 49 languages. L'Oreal and Toyota are some of the clients. Allegiance Bank, Sony and the Government of Canada are others.

Salesmachine is a dynamic platform designed for real-time customer scoring, enabling businesses to track the well-being and engagement of their clients, thereby creating additional avenues for sales growth. This tool equips sales teams with comprehensive insights into customers who may require assistance during onboarding, those with high conversion potential, individuals likely to consider upselling, and clients at risk of non-renewal. Additionally, the platform provides timely notifications to teams regarding shifts in customer health and usage patterns, ensuring they can promptly address the needs of their customers. By utilizing Salesmachine, organizations can enhance their customer relationships and ultimately boost retention rates.

Agent.ai serves as a dynamic professional network and marketplace designed specifically for AI agents, providing a venue where users can easily discover, interact with, and hire AI agents for a variety of tasks. This platform functions as a central hub for both individuals and businesses looking to seamlessly incorporate AI agents into their operations, whether for automation, data analysis, or other specialized functions. Users can browse an extensive selection of AI agents customized for diverse needs and sectors, simplifying the process of finding suitable AI solutions for numerous applications. With a focus on building a community of AI practitioners and enthusiasts, Agent.ai encourages networking, collaboration, and the advancement of AI-driven automation technologies. Furthermore, the platform is committed to facilitating knowledge sharing and innovation within the AI landscape.

Forms on Fire is a mobile app that allows you to capture and store information on the move. Forms on Fire allows companies to transform the way they do business by replacing paper forms with a mobile app that is easy to use and stores all important documents in one place. The app comes with Microsoft Word and Excel so you can create beautiful reports, drag and drop functionalities, and integrates.

Pendo serves as a comprehensive property management solution tailored for landlords. No matter if you manage a single property or an extensive portfolio, Pendo streamlines the often tedious and repetitive responsibilities tied to property management, such as advertising online, screening and onboarding tenants, collecting rent, tracking performance alongside income and expenses, managing digital lease agreements, and generating financial reports. With Pendo, landlords can focus more on their investment strategy rather than getting bogged down by administrative tasks.

SnapEngage offers a comprehensive live chat solution designed for both support and sales teams. The platform includes numerous customization options that allow for a smooth and user-friendly interface. Additionally, SnapEngage integrates effortlessly with various customer relationship management (CRM) systems. Users can conveniently share files with their customers directly through the live chat interface. Moreover, SnapEngage allows customers to start chat sessions directly from their mobile devices by sending SMS messages, enhancing accessibility and convenience for all users. This makes it an excellent choice for businesses looking to improve communication with their clients.

Asset Panda offers a cloud-based, no-code platform that exceeds traditional asset tracking by enabling the creation of tailored applications designed to enhance efficiency and reduce costs. Companies of various sizes across different sectors have experienced the advantages of our secure and user-friendly system, which adapts to their operational needs. By allowing the implementation of customized workflows, actions, and groups, Asset Panda helps clients streamline cumbersome procedures that hinder productivity, often achieving a remarkable return on investment of up to 800%. The robust integration of web and mobile applications ensures that clients can access crucial information anytime and anywhere, while our mobile apps come equipped with built-in barcode scanning capabilities, effectively eliminating the need for costly and cumbersome barcode scanning devices. Additionally, the system features role-based user management, granting tailored access across organizations and ensuring that each user only views the information pertinent to their responsibilities. This level of customization not only enhances security but also improves the overall user experience, making operations smoother and more efficient.

Are you looking for a business phone system that is affordable and reliable? It would be great to spend more time with your customers than waiting on hold with your provider every little change. FluentStream is your home! FluentStream is committed to being the best business communication system. No-contract plans are available for all accounts. We provide 24/7 client support. We will be there for you throughout the onboarding process. We understand how difficult phone setup can be. We're happy to take over the heavy lifting so that you don't have too. It's all part and parcel of being the easiest business to work with.

Yellowfin is the only analytics suite that successfully combines action based dashboards with industry-leading automated analysis and data storytelling. By delivering the best analytical experience, Yellowfin provides your users with unique ways to engage with and act on their data, and addresses the needs of data analysts, business users, customers and developers who want to build, deploy or use amazing analytical experiences. Analytics for software companies: Integrate and embed analytics with a difference into your app, your way • Replace legacy or home grown reporting tools • Embed a modern self-service analytics suite • Deliver an exceptional customer experience Analytics for enterprise: Get more value from your data in new and innovative ways • Migrate from spreadsheets to a modern analytics platform • Replace legacy BI applications • Embed analytics into operational workflows Analytical Application Builders: Leverage your domain expertise to create data products that delight • Create unique data driven applications • Close the loop on analytics • Deliver insights as a service

Boomi's iPaaS platform empowers businesses to integrate, automate, and manage their data and workflows across multiple applications and systems. By leveraging AI agents, Boomi automates complex processes, improving speed and reducing errors. With a user-friendly interface and a library of pre-built connectors, the platform simplifies the integration of applications such as Salesforce, SAP, and AWS. Boomi helps organizations unlock their full potential by enabling rapid digital transformation, secure data management, and optimized business operations. Boomi Agentstudio is the solution for managing AI agents at scale, offering businesses a centralized platform to design, monitor, and deploy agents effectively. It includes powerful tools such as Agent Garden for lifecycle management, Agent Control Tower for visibility and governance, and AI-powered workflows that integrate seamlessly with other business systems. By providing easy-to-use tools for AI agent orchestration, Boomi allows organizations to achieve efficient, compliant automation while reducing operational complexities, all within a secure environment.

MultiSoft is an advanced MLM and referral marketing software company that provides technology solutions designed to support direct sales businesses, affiliate programs, and network marketing organizations. With over 30 years of experience in the industry, the company helps businesses launch new ventures, modernize existing systems, and migrate to more scalable technology platforms. MultiSoft offers a wide range of services including affiliate and referral commission management, distributor back-office tools, compensation plan programming, custom web design, and integrated eCommerce development. The platform simplifies commission tracking and payout management, ensuring distributors and affiliates receive accurate and timely compensation. Businesses can also leverage intuitive back-office systems that allow distributors to monitor sales activity, manage teams, and track performance metrics more effectively. MultiSoft’s customizable compensation plan programming helps organizations build flexible incentive structures tailored to their unique business models and growth strategies. Real-time reporting and analytics tools provide actionable business insights that help companies optimize operations and improve decision-making processes. The company’s scalable eCommerce solutions support global expansion while maintaining a consistent and user-friendly customer experience. By combining decades of direct sales expertise with modern technology solutions, MultiSoft enables organizations to improve efficiency, strengthen distributor engagement, and grow their referral marketing operations successfully.

Quiq is a customer engagement platform that delivers personalized interactions across SMS/Text messaging, Apple Business Chat and Google's Business Messages. You can create conversational experiences that your customers will love with Quiq's Conversational Engag Platform. You can orchestrate conversational interactions that include both bots as well as humans. A conversation can be initiated by any combination of native Quiq chatbots, third-party bot frameworks bots, and human agents.

Workato is the operating platform for today's fast-moving businesses. It is the only AI-based middleware platform that allows both IT and business to integrate their apps and automate complex business workflows. Our mission is to help companies automate and integrate their apps and business processes at least 10x faster than traditional tools, and at a tenth the cost of traditional tools. Integration is a mission critical, neutral technology that can be used in heterogeneous IT environments. We are the only technology vendor that is supported by all three of the leading SaaS vendors: Salesforce. Workday. And ServiceNow. We are trusted by the world's most recognizable brands and the fastest-growing innovators. Customers consider us to be one of the best companies to do business.

Discover an intuitive platform that caters to businesses of all sizes, empowering them to enhance their marketing strategies across various channels. Now, you can send highly personalized emails to your clients based on hundreds of behavioral events more effectively than ever. Set up your marketing campaigns in advance and let BigRadar manage everything while you relax on a beach in the Bahamas. You can effortlessly segment your user base and target them using different parameters, all displayed neatly on a single, uncluttered screen. Foster meaningful connections with your customers through personalized communication, and with BigRadar, the live chat feature is tailored for each individual user. Utilize ChatBots to qualify leads and engage with your customers instantly. Maximize the potential of your user database by actively involving them in your email marketing campaigns. Gain insights into what strategies are successful and which ones are not by reviewing comprehensive reports that help refine your processes. Additionally, BigRadar's state-of-the-art chat functionality ensures that customers receive top-notch support, making them feel valued even when you are not available. This seamless integration of features allows businesses to thrive in a competitive market.

Are you still depending on help desks and spreadsheets to oversee your support operations? Boostopia provides a comprehensive platform that harnesses the potential of your support data, revolutionizing both your team dynamics and customer interactions. Don't be satisfied with superficial metrics when you could access valuable insights. If you're uncertain about the current challenges or future priorities, eliminate the inefficiencies that drain your support operation's resources, allowing you to concentrate on the most significant opportunities for improvement for your team, the customer experience, and overall profitability. If you're looking to nurture and motivate your staff, discover how to maximize your agents' potential, establish meaningful objectives, monitor progress, and witness the tangible results of a consistently enhancing support operation. Are you frustrated with managing everything across different platforms? Centralize your tasks in one location to concentrate on concrete methods to uplift and empower your team. Make the transition from a cost center to a profit-generating hub, unlocking new possibilities for growth and success. The time for transformation is now, and with Boostopia, the path forward is clearer than ever.

As you embark on a mission to enhance collaboration between customer support and product management, consider reaching out to your teammate, the Administrator, who possesses valuable insights and experience with your Help Desk system as well as Team Foundation Server or Team Services Online. Gather the essential information needed to establish a connection between your Help Desk and Product Management systems, aiming to create an integrated workspace where Development and Support collaborate seamlessly as a unified entity. Immerse yourself in analyzing your team's performance by examining ticketing data and its correlation with the development activities occurring within other teams. Additionally, ensure that your senior staff members from both departments are kept in the loop about any emerging requests, concerns, or bugs that are related to ongoing projects or anticipated tasks. This proactive communication will foster a more responsive and agile work environment. Ultimately, strengthening these connections will pave the way for more efficient problem-solving and innovation.

Our Office-expert consultants will guide you through every step of your UpSlide project. They'll make sure it's a success. You can customize the tool to create personalized communication materials, and even provide training sessions to help users on-board. Our designers are experts in creating beautiful, branded materials that work with PowerPoint, Word, Excel, and other Microsoft Office programs. They can also help with corporate visual identity redesigns. Our support team ensures that the tool is compatible with your IT infrastructure. They also provide highly responsive support and advice to users on daily basis. UpSlide, a powerful and simple-to-use tool that is used by both tax and financial advisors in over 50 countries, has 800 users. It allows for collaboration on international projects and ensures consistency across the group. UpSlide's 50+ feature set can save you up to 12 hours per month. Microsoft Office can help you increase your productivity.

Streams.AI by PanTerra Networks is an all-in-one Unified Communications and Contact Center solution that brings together voice, video conferencing, team messaging, SMS, fax, and secure file sharing into a single cloud platform. Designed for businesses of all sizes, Streams.AI eliminates the complexity of juggling multiple providers by delivering everything in one seamless, AI-powered interface. With business VoIP and PBX features, companies gain HD-quality calls, auto-attendant, voicemail-to-email, and advanced routing. Video meetings and webinars support up to 1,000 participants with screen sharing and live streaming. Team collaboration tools include persistent chat, advanced team rooms, presence detection, and SmartBox file sync and share with enterprise-grade security and version control. Contact centers benefit from skills-based routing, queue management, live monitoring, and AI-driven agent assist, improving both efficiency and customer satisfaction. Streams.AI integrates with tools such as Microsoft Teams, Office 365, Google Workspace, Salesforce, and ServiceTitan, while APIs enable customization for industry-specific workflows. Built with HIPAA and SOC 2 compliance, end-to-end encryption, and redundant cloud architecture, Streams.AI ensures 99.999% uptime and secure operations. Deployment is fast with white-glove onboarding, and every plan includes 24/7 US-based expert support with live response in under 30 seconds. Trusted for over 20 years, PanTerra delivers a future-ready communications platform that scales from SMBs to global enterprises, helping organizations reduce costs, improve collaboration, and enhance customer engagement.

eazyBI, a powerful business intelligence tool, provides an easy-to use drag-and-drop interface to create custom reports, charts and dashboards. - Import your data directly from Jira, Confluence and other Atlassian marketplace apps. - Add additional data to external data sources such as SQL databases, REST APIs, Google Sheets and CSV or Excel spreadsheets. - Create pivot tables reports and interactive charts. You can drill into details or across dimensions directly from the chart to identify your top performers and trends. - You can use many predefined calculated measures from eazyBI or create your own calculations using powerful custom calculation formulas based upon MDX query language. - Publish eazyBI Reports as gadgets on Jira dashboards and Confluence pages, or embed your reports using<iframe>.</iframe>

weclapp enables teams to intelligently manage all their key business processes on a single cloud ERP platform. From CRM and inventory management to e-commerce integrations, sales and purchasing, production, and accounting software: we develop each module of our smart ERP software to meet the needs of modern teamwork. Consequently, information about customers, projects, quotes, invoices, items, and orders can be efficiently managed together. The cloud-based CRM & ERP software covers all important business areas of different industries and combines them in a modern, user-friendly application. Due to the easy scaling, the solution is suitable for startups on a growth course as well as for small and medium-sized enterprises.

NodeBB is a modern forum software. It is highly customizable and combines the best of the modern mobile and social web with traditional Internet bulletin boards to create deep community engagement. NodeBB is built on the Node.js platform and can scale to power large, active brand communities.

Build interactive and fully compliant digital experiences on your platform without altering any code or installing additional software. Surfly empowers countless AXA agents to accelerate their sales by digitally simulating the face-to-face selling process within their platform. Both agents and customers can collaborate from a distance to select policies, electronically sign documents, and initiate their first payment seamlessly. Surfly Co-browsing is not only quicker and more secure but also simpler to navigate compared to traditional screen sharing applications like Zoom, Google Meet, or Microsoft Teams. It facilitates effective, secure, and compliant two-way collaboration that screen sharing cannot match. Instead of juggling various external tools like Zoom and Docusign, you can manage everything in a single Surfly Session. You can upload, review, annotate, and e-sign any document directly from your website or portal without interruption. Furthermore, Surfly’s adaptable solution operates effortlessly without requiring integrations, serving as a virtual layer over your existing platforms, ensuring an enhanced user experience for all parties involved. This comprehensive approach simplifies the sales process and provides a more cohesive interaction for agents and customers alike.

Delighted is a turnkey platform for customer experience that helps high-growth companies and established enterprises such as Allbirds, Instacart and Invision, Opentable and Affirm to improve customer loyalty through actionable feedback. Customer feedback can be incorporated into your business strategy within minutes, not weeks. Easily customize NPS, CSAT and CES survey templates in Delighted - Send surveys directly to customers via email, SMS text, in app, or link URL. - Create 2-click integrations: Set up surveys and integrate real-time feedback in your existing toolset, such as e.g. Slack, Salesforce and Shopify, Stripe, Hubspot and many more - Surface trends that need immediate attention using AI-driven survey text analysis and pre-built reports. - Get immediate action with email digests and alerts that you can customize by department so that feedback reaches the people who can make a difference

Beekeeper is a highly acclaimed digital workplace application designed to unify remote teams, seamlessly integrating operational systems and communication tools into a single secure and user-friendly employee portal. Featuring an advanced analytics dashboard and a customizable interface, this platform also offers fully automated HR functionalities, including group messaging, polls, and chatbots, which effectively connect frontline employees with their on-site counterparts across various departments in real-time, accessible via both mobile and desktop platforms. As a result, Beekeeper enhances collaboration and productivity, ensuring that all team members can engage and share information effortlessly, regardless of their location.

Toky is a fully-featured Business Phone System that allows customers and employees to communicate easily. All you need is an internet connection. Virtual phone numbers allow you to be available from anywhere in the world. Integrate your CRM with your business tools seamlessly so you can call customers with one click and automatically log all details. With proven reliability and affordable rates, you can take advantage of features like call recordings, voicemails SMS, Speech to Text, and voicemails.