Business Software for Zendesk

All-in-one AI email marketing platform with a Customer Success Team whose sole purpose is to get better results. We are different from the norm. Be the best marketer that you can be. Our UK-based strategic consultants can help you understand your goals and challenges, and how to achieve them. Our supported learning keeps your company ahead of the competition and your game. You can say goodbye to separate business systems. With our many integrations, you can automate your manual processes and create useful automations. You can have a better understanding about who you are marketing to by having all your customer data in one location. With relevant insights, you can discover a variety of marketing opportunities that aren't being explored. Our dashboards allow you to create better campaigns, regardless of whether it's spending behavior, engagement levels, or ROI.

Ambit is a Conversational Artificial Platform that allows you to create intelligent chatbots or Digital Employees that can automate conversations with customers 24 hours a day, across any channel. Ambit's Digital Employees automate customer queries, speeding up resolution times and reducing customer service expenses by eliminating repetitive, low-value tasks. Our clients see savings of up to 30% on customer service. The platform gathers extensive data on your customers' perceptions and concerns. This allows you to better respond to their requirements - both now and in the future. We have worked with some of the most recognizable brands in the world, and we are trusted to build and onboard digital employees that reduce time to value, provide actionable insights, and maximize customer interactions.

The 4Degrees platform provides advanced tools for managing relationships and deals, enabling your team to maximize the potential of your professional connections. By seamlessly integrating an intuitive search function for your team's network with automated data entry and smart alerts, you can ensure that you seize every opportunity to advance relationships and deals. Experience the full potential of your network with 4Degrees and take your professional interactions to new heights! Our CRM software is commonly utilized in various sectors, including: - Venture Capital - Private Equity - Mergers & Acquisitions (M&A) - Investment Banking - Commercial Real Estate - Consulting - Deal sourcing, deal flow, and due diligence, which showcases its versatility and effectiveness across industries.

Observe.AI powers quality management for Contact Centers with the most accurate speech analytics. Voice AI Platform enables support teams to analyze 100% of voice calls for quality, compliance, automate agent evaluations and improve coaching. Analyze calls for 100% compliance and call quality monitoring so you don't miss a chance or risk. Automated agent evaluations allow you to evaluate agents and build trust by providing accurate data. Coaching Teams with targeted coaching is key. You need to know what training programs are most effective for achieving change.

Revolutionary Cloud-Native ETL Tool: Quickly Load and Transform Data for Your Cloud Data Warehouse. We have transformed the conventional ETL approach by developing a solution that integrates data directly within the cloud environment. Our innovative platform takes advantage of the virtually limitless storage offered by the cloud, ensuring that your projects can scale almost infinitely. By operating within the cloud, we simplify the challenges associated with transferring massive data quantities. Experience the ability to process a billion rows of data in just fifteen minutes, with a seamless transition from launch to operational status in a mere five minutes. In today’s competitive landscape, businesses must leverage their data effectively to uncover valuable insights. Matillion facilitates your data transformation journey by extracting, migrating, and transforming your data in the cloud, empowering you to derive fresh insights and enhance your decision-making processes. This enables organizations to stay ahead in a rapidly evolving market.

AutomationEdge is an Intelligent Robotic Process Automation product that comes bundled with key technologies for automation of front, middle, and back office operations. AutomationEdge offers chatbots, intelligent automation bots, AI, and machine learning capabilities that help clients cut costs, improve response times, grow their business, and achieve compliance. AutomationEdge offers ready-made Bots and a development environment for new Bots. Each organization has different business functions. Some of these repetitive tasks can be time-consuming and error-prone if they are not performed by humans. AutomationEdge – Robotic Process Automation automates repetitive data processes such as processing transactions, collating information, triggering responses and integrating disparate data systems.

Businesses that excel in providing an omnichannel experience manage to keep 89% of their clientele. Engage in real-time dialogues with customers where they are most comfortable to enhance their journey, ultimately leading to better brand perception and higher retention rates. Remarkably, 99% of consumers tend to stay loyal when their issues are addressed on the first attempt. Equip your representatives with a Unified Agent Workspace along with effective tools to revolutionize the customer experience. Agents can see customers' intentions even while they are still typing, which allows for quicker assistance. A collection of pre-set responses to frequently asked questions significantly reduces the time agents spend on each inquiry. Additionally, agents can add notes during conversations for future reference. Organize discussions with multiple tags for easy retrieval later and wrap up efficiently with quick summary calls. Ensuring that no customer is left waiting is crucial. Continue to generate leads, whether your agents are actively online or not. Enhance conversion rates by making past interaction details visible on a single screen, streamlining the process even further. This comprehensive approach ensures a seamless experience for both your agents and customers.

IcePanel is an innovative tool for collaborative and interactive modeling and diagramming, designed specifically around the C4 model, which enables teams to construct a detailed and interactive representation of their software architecture, ensuring that all members have a clear understanding of system functionalities and can make cohesive technical choices. By employing a model-based approach with reusable components, the tool ensures that diagrams maintain consistency across various perspectives and detail levels, allowing users to seamlessly navigate from broad contextual overviews to specific app and component relationships, while also providing the ability to link models directly to active codebases to keep designs synchronized with ongoing developments. IcePanel enhances visual storytelling capabilities through the use of tags, flows, metadata, and indicators that differentiate between current and prospective states, allowing teams to effectively depict user experiences, dependencies, and architectural transformations within a single, reliable source of truth that is continually updated. Furthermore, its interactive diagrams bridge the gap between technical and non-technical stakeholders, improving communication, expediting onboarding processes, minimizing confusion, and fostering team collaboration through features that support drafts and constructive feedback. Ultimately, IcePanel serves as a powerful platform that not only aligns team efforts but also empowers them to adapt to changing requirements swiftly.

Higher Logic Thrive makes it easy to create powerful member experiences quickly. A platform that is integrated for associations. This platform is designed for associations to provide a positive member experience. Use our templates to get you started quickly. Streamline your technology with one integrated platform. Our platform is designed for engagement, loyalty, and retention. It is fully scalable and adaptable to meet the needs of your company. Our platform allows your community connect with customers, members, and volunteers, find answers and share best practices, insights and relevant content from any device. Join the Higher Logic movement, which includes over 350,000 communities that have been successful and over 25,000,000 members from around the globe.

Magento Business Intelligence is a powerful cloud-based platform that specializes in data management and analytics. This service allows users to seamlessly consolidate and oversee their various data sources, develop data models, generate reports and charts, and ensure a unified source of truth. Upon activating your Magento Business Intelligence account, you link your Magento database to the platform, instantly gaining access to five comprehensive dashboards containing around 100 insightful reports. These reports are crafted to help you analyze your data effectively and address key questions such as: “What is the month-over-month growth of my orders?”, “Who are my most dedicated customers?”, and “Is my coupon strategy yielding the intended results?”. Additionally, the platform's user-friendly interface makes it easy for businesses of all sizes to harness the power of their data for informed decision-making.

Ensure every customer interaction is exceptional with Webex Contact Center, our dynamic and adaptable cloud-based solution designed to enhance engagement between your business and clients. This approach not only enriches the customer experience but also increases profitability for your organization. Leveraging advanced, data-informed AI capabilities empowers your agents to provide tailored experiences consistently. Foster stronger connections with customers, leading to improved sales conversions, increased revenue, higher retention rates, better customer satisfaction scores, and enhanced first contact resolution. With integrated collaboration tools, agents can seamlessly coordinate to elevate the overall customer experience and maximize results from each engagement. Calls can be smartly routed to agents across various locations based on their skills, capacity, workload, and availability, ensuring effective management of customer interactions. Furthermore, sophisticated call queue distribution—featuring overflow options based on skill sets and group cascading—enhances operational efficiency and service quality. By implementing these strategies, businesses can truly transform their customer service landscape.

ProMLM iCON is an all-encompassing software solution tailored for direct selling, aimed at optimizing the operations of network marketing. This platform equips users with robust tools for overseeing distributor networks, monitoring sales performance, and automating various business workflows. Among its standout features are adaptable compensation plans, real-time tracking for sales and inventory, and automated marketing solutions. The software securely connects with various payment gateways, ensuring prompt compensation for distributors. Furthermore, ProMLM iCON provides extensive analytical reporting, is mobile-friendly, and supports multiple languages and currencies, making it suitable for businesses operating on a global scale. Its secure and scalable design facilitates effortless growth, while dedicated customer support and training materials assist organizations in unlocking their full potential. By utilizing ProMLM iCON, businesses can effectively oversee and expand their direct selling activities, ultimately achieving success in an increasingly competitive landscape. This software serves as a vital asset for companies looking to enhance their operational efficiency and market presence.

9Spokes serves as an effective data dashboard, empowering small enterprises by enhancing their operational visibility and facilitating informed decision-making. This comprehensive solution is offered at no cost and integrates with top business applications to present essential metrics through a user-friendly dashboard. Whether it’s handling cash flow, managing personnel, or monitoring digital marketing efforts, 9Spokes provides a holistic view that enables businesses to make well-informed decisions. Although the 9Spokes dashboard itself is free, certain applications within its app store may require payment, with the financial arrangements handled directly between users and the app providers. Pricing for these apps varies, and users will be informed of any costs prior to signing up. Additionally, many accredited apps offer free trials, allowing businesses to evaluate their suitability before making a financial commitment, ensuring that companies can choose the best tools for their needs. This flexibility in trying out apps contributes significantly to optimizing business operations.

Our partnership and platform accelerates and enhances every aspect of the subscription lifecycle—from plans, pricing, and promotions and subscriber management, to payments optimization, recurring billing, churn management, and revenue recognition. Recurly delivers: - Scalability: Our platform is built for growth, adapting effortlessly to your evolving needs. Enter new markets and manage expansion without skipping a beat. - Subscription Insights: Gain data-driven expertise on subscriber behaviors and preferences, empowering you to make strategic decisions that bolster your bottom line. - Subscriber Retention: We perfect the art of retention through personalization for heightening customer engagement and robust churn management solutions. - Profitable Growth: Our technology isn't just sustaining; it's growth-accelerating, driving operational efficiency and fostering innovation.

Accelo is a beloved tool among professional service firms globally, designed to effectively manage client projects and enhance profitability. This comprehensive cloud-based platform encompasses every facet of client work, from initial prospecting to final payment, covering areas such as sales, project management, ticketing, retainers, timesheets, and resource allocation, all accessible from any location. Focusing on both time efficiency and financial management, this client work management system provides an integrated view of the latest business metrics and financial health. By centralizing client interactions, activities, and tasks within a single interface, users can effortlessly track progress without the need for constant status inquiries. Accelo optimizes workflows and boosts productivity across teams, fostering improved visibility and collaboration that empower leaders to effectively manage their businesses while allowing professionals to concentrate on their most critical tasks. Moreover, with the aid of robust automation features, managers can easily ensure that projects are completed on schedule and within budget, enhancing overall operational effectiveness. This makes Accelo an invaluable asset for any service-oriented organization looking to thrive in a competitive environment.

Enhance your team's communication and collaboration using Azendoo, a user-friendly project management and team collaboration tool designed for contemporary teams. Accessible through web, desktop, and mobile platforms, Azendoo empowers teams to structure their tasks, strategize, and share projects while fostering efficient communication, leading to improved productivity. Additionally, Azendoo seamlessly integrates with popular business applications and supports over 80 external services through Zapier, ensuring a cohesive workflow for your team. The versatility of Azendoo makes it a valuable asset in any collaborative environment.

As an entrepreneur, you have a lot on your plate when it comes to running your business. That's where Teamleader comes in to make your life easier and your mind free. Our business software allows you to create quotes, manage customer relationships, invoice, and plan work, all in one convenient place. This means you can avoid the hassle of having information scattered across different inboxes, Excel sheets, and software. Instead, you'll have a clear overview of your sales opportunities, projects, and payments, giving you a sharp picture of your business's performance. Join over 15,000 entrepreneurs and their teams who rely on Teamleader's business software to streamline their paperwork and get more done with less hassle. Sounds good?

Celoxis is a project portfolio management tool that allows project leads and organizations to easily strategize, balance priorities, and optimize resources across projects and portfolios. With features promoting effective communication & collaboration, Celoxis enables accurate tracking, evaluation, and progress visibility of your project portfolio, ensuring it's in sync with organizational goals. Benefit from strategic decision-making, risk management, and scenario analysis for more successful projects.

Instapage is the world’s most advanced landing page platform, empowering digital advertisers to build conversion-optimized landing pages in minutes. With a vast library of page templates, built-in optimization features, and an award-winning user experience, Instapage makes it easy to build, launch, and optimize conversion-focused landing pages at scale—without a developer.

Act-on makes it easy to build lasting relationships with customers and measure your marketing successes. Act-On, a cloud-based marketing automation platform that has won numerous awards, aims to help businesses grow their brand, drive demand and expand customer relationships. Act-On is the only integrated workspace that allows marketers to combine multiple marketing tools into one application. This allows them to improve customer experience. Web visitors typically decide to stay or leave a site within the first 20 seconds. Act-On’s AI agent, called Act-On InSite, ensures they stay engaged by delivering fast, accurate, and personalized content that addresses their needs, turning visitors into potential sales opportunities.

What Marketing Converts? - WhatConverts provides a complete call tracking, lead capture, and reporting platform that gives marketers the power to "See What Market Converts!" Capture phone calls, chats, web forms, and eCommerce transactions. Trusted by over 10,000 companies and marketing professionals for tracking, managing and reporting all in one place Marketing professionals use this tool to monitor, manage, and report on PPC, SEO, and Social campaigns. WhatConverts is a fully featured call tracking platform. Our software solution is an all-in-one solution that can be used as a standalone solution. To enhance functionality, we can also integrate with other software platforms. All of the above are included: Call, Chat, Form, Chat, and eCommerce tracking. All the tools you need for real-time reporting and lead management in one platform. The solution provides a comprehensive set of tools for tracking website chat sessions, eCommerce transactions and custom online events, as well as integrated reporting for quotable leads and total lead management.

EZO (formerly EZOfficeInventory) is a leading cloud-based asset intelligence platform that empowers organizations to take full control of their equipment, tools, and IT assets. Founded in 2011, EZO serves mid-market to enterprise companies across industries including construction, healthcare, education, manufacturing, government, non-profits, and more. EZO centralizes all asset data into a single, easy-to-use system, eliminating silos and providing a trusted source of truth. With barcode/QR/RFID scanning, mobile check-in/check-out, preventive maintenance scheduling, and real-time dashboards, teams gain the visibility needed to reduce downtime, cut unnecessary costs, and extend asset health. Unlike legacy ERPs or single-vertical trackers, EZO combines enterprise-grade depth with everyday usability, making it simple enough for frontline teams and powerful enough for complex asset portfolios. Robust role-based access controls, multi-location support, and audit-ready reporting ensure stronger accountability and compliance across the asset lifecycle. EZO also integrates seamlessly with popular tools like Zendesk, Jira, QuickBooks, Xero, Okta, and Azure AD, ensuring asset intelligence connects directly with IT, finance, and operational workflows. Praised by users for its intuitive interface, mobile adoption, customizable workflows, and responsive support, EZO is built to scale with growing organizations. Whether managing construction fleets, medical devices, IT hardware, AV gear, or facilities, EZO enables smarter operations, faster decisions, and measurable ROI. With EZO, businesses can move beyond simple tracking toward future-ready asset intelligence—transforming asset management into a driver of operational success.

Mouseflow is a platform for behavior analytics. It's used by Product, Marketing, UX Design, Analytics teams to ensure high conversion rates and a great website experience. Mouseflow allows you to see your users' eyes through session recordings. You can also understand what is most important to them with heatmaps. Mouseflow is an innovative platform on the market that uses automatic friction detection to let you know which recordings you want to watch and avoid sampling across plans. Heatmaps can be created for all pages. You can filter them using multiple parameters.

SessionStack uses cutting-edge session recording technology empowered by AI to form a Digital Experience Analytics platform. This platform aids e-commerce businesses in pinpointing customer obstacles, drop-off points, and untapped conversion prospects. The platform's insights speed up the optimization of the overall user experience by leveraging data-driven optimization of conversion rates. Our proprietary machine-learning models cater perfectly to e-commerce decision-makers aiming for revenue maximization. SessionStackAI combines qualitative and quantitative user data to fuel a comprehensive overview of website or mobile app interactions. With its auto-capture features and extensive retrospective data, the platform ensures a thorough analysis, detecting any friction points or new conversion possibilities in real-time.

Retreaver, a cloud-based call centre solution, tracks, tags and routes calls to specific departments or agents. We help marketers, agencies, and brands analyze inbound calls, manage caller profiles and dynamically route calls. We also track conversions, analyze ROI, and generate reports. You can personalize customer experiences, reduce call times, and improve customer satisfaction by leveraging powerful CRM databases and real-time tracking. Retreaver allows you to create your own call data properties using custom tags. These tags are associated with a number or a phone call, giving you greater control over your campaigns. We can pass these savings to you by optimizing our operating expenses. We do not have any monthly contracts and offer competitive pricing for our clients. Contact us for a quote.