Business Software for ServiceNow

Open Content Platform (OCP), an open-source IT discovery platform and integration platform, is a free-of-cost IT discovery and integration platform. OCP is responsible for discovery, integration, modeling, and implementing solutions in the datacenter. The micro-service core framework allows for process-level horizontal scaling. It is fully extensible and designed for developers. It also leverages components from the open-source community to greatly reduce product complexity. The dynamic discovery is fundamentally different than other ITSM vendors. Furthermore, the data-driven modeling keeps Applications and Services current for downstream consumption (e.g. Service-aware monitoring

End to End SaaS Test Management Tool to Ensure Quality Business Processes in Your ERP Panaya Change Intelligence is a SaaS platform for test management that enables business process validation. It reduces test cycles by up 50% and ensures zero defects after go-live. Get real-time visibility into all test cycles, large-scale testing projects, and UAT campaigns. Standardize testing processes by having IT and business users adopt the same testing method. Automated migration of existing test scenarios (MS Excel, Word ...)) in 48 hours for a quick onboarding.

ilert serves as a comprehensive solution for IT alerting, on-call management, and incident communication, enabling DevOps teams to address incidents more swiftly. The platform offers smooth integration with various monitoring tools, enhancing their capabilities through dependable alert notifications, efficient on-call scheduling, automatic escalation procedures, and dedicated status pages. Developed in Germany, ilert is exclusively hosted by cloud service providers that maintain data centers within Europe. Additionally, it adheres to GDPR regulations and holds ISO 27001 certification, ensuring a high standard of data protection and security. This commitment to compliance reinforces ilert's dedication to providing a trustworthy service for its users.

Our SaaS solution offers a single dashboard that provides real-time, action-oriented insights in compliance, security, cost management, and more. It's easy to deploy, intuitively use, and as flexible the cloud itself. Our software allows you to seamlessly integrate cloud operations into your existing processes and with your existing staff. OpsCompass automatically scans your cloud environment and generates a "Company Compliance Score". This score is calculated based on the compliance status of resources according to the frameworks they are related to. OpsCompass provides real-time insight to your team, giving them the tools they need to keep multi-cloud environments more secure, compliant, and affordable. OpsCompass monitors all events in your cloud environment. It also tracks any changes that occur over time.

CruzOC is a multi-vendor, scalable network management and IT operations tool that provides robust but easy-to-use netops. CruzOC's integrated, automated management features include performance monitoring, configuration management, lifecycle management, and lifecycle management of 1000s of vendors. Administrators can use CruzOC to automate their data center operations and critical resources. This will improve network and service quality, speed up network deployments and lower operating expenses. The result is comprehensive and automated problem resolution from a single-pane-of-glass. Cruz Monitoring & Management. Monitoring & Analytics, NMS -- health, NPM traffic, log, and change. Automation & configuration management -- compliance and security -- orchestration, provisioning. Automated deployment -- auto-deploy, ZTP, remote deploy. Deployments are available both on-premises and in the cloud.

Backup Radar is a leader in backup monitoring, compliance, and reporting. Their end-to-end automation software is a revolutionary tool that can reduce data loss and improve process efficiency. It also allows for greater visibility across all backup platforms. Real-time backups can be spotted and corrected. Integrate with your favorite MSP platforms, including RMM, PSA, and other productivity tools. Intelligent automation allows you to streamline your workflows and policies. Features - Uncover hung backup job with no-results view Monitor your backups using customizable dashboards and views in Backup Radar portal - Allows you to group, auto-append, and auto-close tickets. This ensures that you are only notified with actionable information Compliance reports for clients that are regulated - Monthly and weekly reporting to track trends in backup errors

Enable secure remote access for privileged sessions by centralizing, safeguarding, and overseeing remote connections that grant privileged access to essential business systems. This tailored privileged session management solution is designed specifically for enterprises. To maintain productivity, it is crucial for businesses to allow authorized personnel to access vital systems from any location and at any hour. However, providing such access to remote privileged users introduces significant security and privacy risks, and traditional solutions, like VPNs, often fall short due to their lack of flexibility. What contemporary enterprises require is a robust solution that facilitates direct access to every element of their infrastructure, whether in public or private clouds, while implementing detailed access controls, monitoring and recording all activities, along with offering real-time oversight of each privileged session. With ManageEngine Access Manager Plus, organizations can efficiently manage and secure their privileged session access through an intuitive web-based platform. This not only enhances security but also streamlines operational workflows, ensuring that businesses can operate smoothly while maintaining stringent access controls.

AI assistant for customer-facing departments. Sapling works with messaging platforms and CRMs to assist agents in creating personalized responses. Managers can gain conversational insights that will help them coach and prepare their teams. Sapling offers functionality for autocomplete, spelling, grammar checking, as well as snippets/canned message/text expander. All services can be hosted on-premise or in the cloud to meet security and privacy requirements. The Grammar and Spelling APIs allow Sapling's language models to be integrated into custom applications and use-cases. Sapling Suggest pulls relevant answers from a team knowledge database and allows agents to respond faster to customer inquiries by clicking on the desired response. Instead of giving brittle, decision tree-based chatbots, empower agents.

ZIF transforms IT Operations by shifting the focus from a reactive to a proactive approach, facilitating seamless IT processes. It features a unified command interface that consolidates data from various monitoring tools and devices, supported by over 100 plugins. This setup delivers actionable insights on events, helping to minimize infrastructure noise by correlating events and reducing false alarms. Additionally, it aids in swiftly identifying root causes by utilizing infrastructure and application heat maps for quicker issue detection. With the aid of predictive analytics, potential problems are forecasted before they can cause significant disruptions, employing both supervised and unsupervised machine learning techniques. The system also logs incidents in the IT Service Management (ITSM) tool while ensuring that the appropriate personnel are notified through the Virtual Supervisor. Furthermore, it automates repetitive tasks and complex workflows, enhancing overall efficiency. The benefits include comprehensive visibility across the enterprise, improved operational efficiency through noise reduction, and the ability to proactively identify risks based on patterns without relying on a Configuration Management Database (CMDB). Consequently, organizations can achieve faster Mean-Time-To-Repair (MTTR) and maintain a more resilient IT infrastructure overall.

IriusRisk is an open Threat Modeling platform that can be used by any development and operations team – even those without prior security training. Whether your organization follows a framework or not, we can work with all the threat modeling methodologies, such as STRIDE, TRIKE, OCTAVE and PASTA. We support organisations in financial services, insurance, industrial automation, healthcare, private sector and more. IriusRisk is the industry's leading threat modeling and secure design solution in Application Security. With enterprise clients including Fortune 500 banks, payments, and technology providers, it empowers security and development teams to ensure applications have security built-in from the start - using its powerful threat modeling platform. Whether teams are implementing threat modeling from scratch, or scaling-up their existing operations, the IriusRisk approach results in improved speed-to-market, collaboration across security and development teams, and the avoidance of costly security flaws.

ThreadFix 3.0 offers an all-encompassing perspective on the risks associated with applications and their underlying infrastructure. Say goodbye to traditional spreadsheets and PDFs for good. Designed for everyone from Application Security Managers to CISOs, ThreadFix enhances team efficiency and delivers robust reporting capabilities for senior management. Discover the significant advantages of ThreadFix, recognized as the leading platform for managing application vulnerabilities. It enables the automatic consolidation, de-duplication, and correlation of vulnerabilities found in applications with the infrastructure assets that support them, utilizing data from both commercial and open-source scanning tools. Understanding the existing vulnerabilities is just the beginning; ThreadFix allows you to swiftly identify trends in vulnerabilities and make informed remediation choices based on a centralized data view. Once vulnerabilities are identified, addressing them promptly can be challenging, but with ThreadFix, you gain the tools necessary to streamline this critical process effectively. By leveraging its comprehensive features, organizations can enhance their overall security posture and respond proactively to emerging threats.

Spacelift is the Infrastructure Orchestration Platform that manages the full infrastructure lifecycle provisioning, configuration, and governance on top of your existing tooling (Terraform, OpenTofu, CloudFormation, Pulumi, Ansible). It provides a single, integrated workflow to deliver secure, cost-effective, and resilient infrastructure quickly. Spacelift Intent is an open-source, agentic natural-language model for cloud infrastructure lets developers provision resources without writing HCL, while Platform and DevOps teams retain full visibility, policy controls, and auditability.

Continuous asset discovery, vulnerability management, threat detection, and continuous asset discovery for your Internet of Things and operational technology devices (OT). Ensure IoT/OT innovation by accelerating IoT/OT innovation through comprehensive security across all IoT/OT devices. Microsoft Defender for IoT is an agentless, network-layer security solution that can be quickly deployed by end-user organizations. It works with diverse industrial equipment and integrates with Microsoft Sentinel and other SOC tools. You can deploy on-premises and in Azure-connected environments. Microsoft Defender for IoT is a lightweight agent that embeds device-layer security in new IoT/OT initiatives. Passive, agentless network monitoring allows you to get a complete inventory and analysis of all your IoT/OT assets. This is done without any impact on the IoT/OT networks. Analyze a variety of industrial protocols to identify the device details, including manufacturer, type, firmware level, IP or Media Access Control address.

Do not sacrifice security for the sake of convenience; instead, opt to have both. Enhance your team’s capabilities effortlessly by automating identity management across your web, mobile, and legacy applications. Elevate efficiency through the integration of everyday applications with our identity management platform, fostering seamless collaboration among employees, contractors, and customers alike. Utilize pre-built integrations, Single Sign-On, and easy one-click user provisioning, allowing your team to log in to any application without passwords, all while employing multi-factor authentication for an added layer of security. Your workforce deserves straightforward access to all applications—be they cloud-based, custom-designed, or integrated within on-premise environments. It is vital that high standards in identity management are not reserved solely for Fortune 500 companies; you can achieve top-tier security and accessibility features that safeguard your business, enhance your operational efficiency, and conserve precious time. When an employee attempts to access a cloud application, their login is ensured to comply with our established access policies, promoting a secure digital environment for all users. Security and convenience can coexist, creating a robust framework for your organization’s identity management needs.

SharingCloud empowers businesses to modernize their offices with flexible, data-driven Smart Office technologies designed for hybrid work. Its Instant Suite® platform covers every aspect of workplace management, from meeting and desk reservations to visitor registration, signage, and real-time space analytics. With dedicated tools like Instant Mobile, GroomPad, SignPad, and Instant Guest, organizations can create more efficient and engaging work environments. The platform supports collective performance by making it easy to manage hybrid meeting spaces while also delivering modern communication through digital displays and signage. By collecting and analyzing building usage data, SharingCloud enables leaders to anticipate space needs and optimize resource allocation. Trusted by global enterprises, the platform currently supports more than 13,000 meeting rooms and 22,000 shared offices worldwide. Integration through open APIs ensures seamless connection with existing enterprise tools and mobile applications. With its proven scalability and global presence, SharingCloud helps companies reduce inefficiencies, improve workplace satisfaction, and future-proof their operations.

Troopr’s automated Slack Check-ins offer a seamless way to connect with your team without the hassle of scheduling additional meetings. You can select from a variety of Check-ins tailored for standups, retrospectives, mood sharing, planning poker, and more. Simply designate the participants, personalize the questions they will receive, and set the timing for these inquiries. Once engaged, you can access comprehensive automated reports both in Slack and online, allowing for the analysis of historical data to gain deeper insights. Troopr Check-ins operate entirely within Slack, eliminating the need for your team to learn a new tool, as it meets them where they already collaborate. With an asynchronous format by default, team members can respond at their convenience during the Check-in process. Furthermore, Troopr integrates seamlessly with existing tools to pull activity logs and enrich Check-in responses with relevant context. The platform provides a variety of templates for daily standups, mood sharing, planning poker, retrospectives, and more, making it easy to replace or supplement traditional standup meetings. By utilizing Troopr Check-ins, you can enhance team engagement and streamline communication effectively.

Discover your go-to software for generating Help, policy, and knowledgebase content, now available on Mac. Begin your journey with a user-friendly authoring experience utilizing HTML5 and CSS3. Develop Microcontent that supports advanced media applications, such as AI-driven chatbot systems and beyond. Seamlessly incorporate contemporary formats like Markdown alongside traditional ones such as Word and HTML5. Enhance your content with engaging multimedia elements. Streamline your review processes with ready-to-use online feedback tools. Effortlessly manage document revisions using top-tier collaboration and source control solutions. Publish a single source across any screen, device, or format you prefer. Experience the delivery of remarkable and interactive content through Frameless Responsive HTML5 output. With Adobe RoboHelp, now also on Mac, you can easily craft and distribute outstanding Help, policy, procedure, and knowledgebase resources. Author Microcontent that drives chatbots, enhances search engine snippets, and much more, ensuring your content remains relevant and useful.

You can import findings from more than 20 popular security and pentesting tools and present them in a variety of formats, including Word, Excel and HTML. Multiple methodologies can be used for different stages of a project. This will allow you to keep track of all your tasks, and ensure consistent results throughout your organization. It is easier to work together when security project data, tool outputs and scope, results, screenshots, and notes are all centralized. To keep everyone on the same page, track changes, give feedback and push out updated findings, you can track them all. You don't need to learn new technologies. Simply combine the outputs from your favorite security tools, such as Nessues and Burp, Nmap, and more to create custom reports. Our simple, yet powerful templates will help you create reports in a matter of minutes, not days. Dradis Gateway can help you overcome the limitations of static security reports. You can share the results of security assessments in real time.

As you revolutionize your business, we ensure your cloud services remain protected. InsightCloudSec empowers you to foster innovation while maintaining ongoing security and compliance. By providing unified visibility and monitoring, along with real-time automated remediation, you can achieve continuous security and prevent misconfigurations. Our platform secures configurations and workloads through automated cloud security and vulnerability management tailored for dynamic cloud environments. You can effectively manage identities and access across transient resources at scale. InsightCloudSec serves as a comprehensive cloud-native security platform, offering all the essential tools for cloud security in one solution. In today's world, the concern for consumer privacy is more pressing than ever, influencing a variety of protective measures, including regulations such as the California Consumer Privacy Act and the General Data Protection Regulation, which highlight the need for robust privacy protections. This growing emphasis on safeguarding personal data reflects the increasing awareness of its significance in our society.

4Industry allows you to have world-class manufacturing by connecting your workers and machines, exponentially increasing your OEE. Your Total Productive Manufacturing (TPM), by capturing data using our Continuous Improvement process is guaranteed to become a better version every day. The 4Industry Suite offers a complete manufacturing engagement layer (Anomalies Deviations, Counter Measures and Improvements), which can be automated using smart workflows. ServiceNow's platform integration capabilities allow for unlimited expandability. 4Industry's mission statement states that we are committed to helping our customers create innovative solutions and achieve world-class manufacturing. This is what we see when we look at 4Industry. Mobile-focused, new features that enhance operator experience and help customers achieve higher production with fewer safety incidents.

TagMatiks is an advanced RFID software platform designed for effective data collection. Central to this platform is TagMatiks Core, a middleware component that features robust reader management and enterprise-level integration functionalities. Complementing this core are a suite of business applications tailored to address everyday operational challenges through industry-specific workflows, comprehensive reporting, and analytical capabilities. Users can select from various software modules that best fit their organizational needs. The TagMatiks Core serves as the foundation for managing RFID devices and facilitating integration. Surrounding this core are applications aimed at tackling practical issues such as asset management, inventory tracking, and work-in-progress monitoring. By harnessing the power of RFID and other sensory technologies, the TagMatiks platform offers customizable dashboards and detailed reports that empower businesses to make data-driven decisions. This flexibility ensures that each organization can optimize their operations to meet unique demands.

Create models at ten times the speed, link them directly to your data sources, and share insights through interactive dashboards with stunning visuals. Causal's formulas are designed to be straightforward—eliminating the need for complex cell references or cryptic syntax, and a single formula in Causal can replace dozens or even hundreds of traditional spreadsheet formulas. With the built-in scenario feature, you can effortlessly establish and analyze various what-if scenarios, utilizing ranges like "5 to 10" to grasp the complete spectrum of potential outcomes for your model. Startups leverage Causal for critical tasks such as calculating runway, monitoring key performance indicators, planning staff compensation, and crafting financial models that are ready for investors. Create eye-catching charts and tables without the hassle of lengthy customization processes. Additionally, you can seamlessly toggle between different time scales and summary formats to suit your analysis needs. Unleash the power of your data and transform the way you visualize your business metrics.

Cybercriminals are increasingly exploiting vulnerabilities within API logic. It is essential to understand how to secure APIs effectively to avert breaches and safeguard against data leaks. APIsec identifies critical weaknesses in API logic that hackers exploit to access confidential information. In contrast to conventional security measures that focus solely on prevalent issues like injection attacks and cross-site scripting, APIsec conducts comprehensive pressure tests on the entire API, ensuring that no endpoints are vulnerable to exploitation. By utilizing APIsec, you can be informed of potential vulnerabilities in your APIs prior to their deployment, preventing malicious actors from taking advantage of them. You can execute APIsec tests at any phase of the development cycle to uncover loopholes that might inadvertently allow unauthorized access to sensitive data and functionalities. Importantly, prioritizing security does not need to impede development; APIsec operates at the pace of DevOps, providing ongoing insights into your APIs' security status. With APIsec, you can complete tests in mere minutes, eliminating the need to wait for the next scheduled penetration test. This proactive approach not only enhances security but also streamlines the development process significantly.

Leverage the most extensively utilized observability platform, founded on the reliable Elastic Stack (commonly referred to as the ELK Stack), to integrate disparate data sources, providing cohesive visibility and actionable insights. To truly monitor and extract insights from your distributed systems, it is essential to consolidate all your observability data within a single framework. Eliminate data silos by merging application, infrastructure, and user information into a holistic solution that facilitates comprehensive observability and alerting. By integrating limitless telemetry data collection with search-driven problem-solving capabilities, you can achieve superior operational and business outcomes. Unify your data silos by assimilating all telemetry data, including metrics, logs, and traces, from any source into a platform that is open, extensible, and scalable. Enhance the speed of problem resolution through automatic anomaly detection that leverages machine learning and sophisticated data analytics, ensuring you stay ahead in today's fast-paced environment. This integrated approach not only streamlines processes but also empowers teams to make informed decisions swiftly.

Sedai intelligently finds resources, analyzes traffic patterns and learns metric performance. This allows you to manage your production environments continuously without any manual thresholds or human intervention. Sedai's Discovery engine uses an agentless approach to automatically identify everything in your production environments. It intelligently prioritizes your monitoring information. All your cloud accounts are on the same platform. All of your cloud resources can be viewed in one place. Connect your APM tools. Sedai will identify and select the most important metrics. Machine learning intelligently sets thresholds. Sedai is able to see all the changes in your environment. You can view updates and changes and control how the platform manages resources. Sedai's Decision engine makes use of ML to analyze and comprehend data at large scale to simplify the chaos.