Business Software for ServiceNow

ONEiO is a cloud-based integration service that connects individuals, workflows, and tools, facilitating effortless collaboration while eliminating the complexities typically associated with integrations. It can be utilized as a ready-to-use solution, a self-service option, or a hybrid of both, giving you the flexibility to select what suits you best. Wasting valuable time on transferring tickets and duplicating data across various platforms can hinder the effective use of your resources. Often, the demand for significant integrations, automation projects, and the upkeep of current integrations results in your requirements being overlooked or deprioritized. While there are numerous pathways to achieve your goals, navigating them can be overwhelming without proper guidance. You have the power to establish rules dictating which information is shared between systems, ensuring that you only receive what you truly need. Our rule robot automatically constructs these integrations to align perfectly with your specific use case. Additionally, a diverse range of endpoint types is available to facilitate communication with the APIs of popular ITSM tools for seamless data retrieval and updates. In this way, ONEiO streamlines your operations, allowing you to focus on what matters most.

By 2020, more than 170 organizations from 31 countries and 44 industries will use Prolaborate for architecture information sharing. Enterprise Architect is the tool of choice for architects and models around the world for over a decade. It has more than 1 million registered users. Prolaborate, on the other hand, is quickly becoming the essential tool for Sparx users. Prolaborate's goal is to help business stakeholders make better decisions faster by providing the right information at the right time. Sparx Systems Prolaborate lets You 1. Share information about your EA models and simplify them with stakeholders. 2. You can publish them in knowledge management software like Confluence or SharePoint. 3. Discussions and reviews can be used to collaborate with users from the business world and those who are not EA users. 4. Integrate with Jira Azure DevOps. 5. Visualize model data through dynamic charts and visualizations.

Split's Feature Data Platform™ allows you to move quickly without breaking anything. Set up feature flags, and deploy them safely to production. You can control who sees what features and when. Connect each flag to contextual data so you can know if the features you are deploying are improving or making things worse. You can then act without hesitation. You can easily conduct feature experiments such as A/B testing without slowing down. Split is a feature-management platform that goes the extra mile with experts to support, online courses that help you learn while you go, and an developer-oriented culture which puts our customers in the center. Split can help you to improve your productivity, reduce your MTTR or ignite your development team without burning it out. Switch to a free account, schedule a demonstration to learn more or contact us with any questions.

Dialpad Sell offers a comprehensive AI-enabled sales outreach solution that empowers reps with real-time coaching, insights, and automation to accelerate the sales cycle. The platform provides live call transcription, sentiment analysis, and keyword detection, enabling sales teams to sharpen their messaging and handle objections effectively. Managers benefit from AI Playbooks and scorecards that optimize coaching and help improve individual and team performance. Dialpad Sell integrates with a wide range of CRM and business tools, including Salesforce, Zendesk, Hubspot, and Microsoft Teams, ensuring smooth workflow integration. Businesses experience significant improvements, such as a 50% increase in post-call efficiency, a 75% boost in coaching effectiveness, and a 22% reduction in rep turnover. Built on a secure, dual-cloud architecture, the platform meets stringent compliance standards including GDPR, HIPAA, and SOC 2. Its robust disaster recovery and 100% uptime SLA provide reliability for enterprises of all sizes. Dialpad Sell helps sales organizations enhance productivity, win more deals, and deliver exceptional customer experiences.

Omnium Lite is a comprehensive DevSecOps test environment management solution built to simplify how organizations manage IT environments. It automates environment booking, scheduling, provisioning, and monitoring across physical servers, virtual machines, containers, and cloud platforms. By eliminating spreadsheets and manual coordination, Omnium Lite improves accuracy and efficiency. The platform integrates with leading DevOps, CI/CD, and service management tools through a robust API framework. Real-time monitoring tracks environment health, changes, and potential security breaches proactively. Omnium Lite generates automated handover reports, audit logs, and usage insights for governance and compliance. It supports cloud providers like AWS and Microsoft Azure as well as container technologies such as Docker and Kubernetes. With centralized dashboards and calendars, teams gain full visibility into environment availability and usage. Omnium Lite enables faster, more secure continuous delivery.

Using nation-state-grade technology, uncover all security holes in your organization. CyCognito's Global Bot Network uses an attacker-like reconnaissance technique to scan, discover, and fingerprint billions digital assets around the globe. No configuration or input required. Discover the unknown. The Discovery Engine uses graph data modelling to map your entire attack surface. The Discovery Engine gives you a clear view on every asset an attacker could reach, their relationship to your business, and what they are. The CyCognito risk-detection algorithms allow the attack simulator to identify risks per asset and find potential attack vectors. It does not affect business operations and doesn't require configuration or whitelisting. CyCognito scores each threat based on its attractiveness to attackers, and the impact on the business. This dramatically reduces the number of attack vectors organizations may be exposed to to just a few.

Thundra helps application teams to develop, debug, test, and monitor modern microservices on the cloud. By offering everything from automated instrumentation to cloud app debugging and test optimization in a single platform, Thundra eliminates the need for multiple tools for pre-production & production environments. Thundra offers 2 products: Thundra Foresight, to help you monitor & troubleshoot your CI workflows & tests. The second product is Thundra APM, which is an application performance monitoring for serverless and containers.

For companies that depend on a modern, multi-cloud infrastructure to power their SaaS customer experience, Yotascale enables dynamic cloud cost management with unmatched insights, accuracy, and time to value to help reduce their cloud spend by up to 50%. Unlike first-generation solutions that are hard to use and even harder to configure, and don’t give real-time, proactive insights, Yotascale delivers real value in the first few days, and every day thereafter, because we make it easy for the right people to take the right course of action at the right time to get cloud costs under control. At Yotascale, we make it easy for teams to take ownership of cloud costs with: 95% accurate, granular cost attribution that matches the way you do business; all-in-one support for multi-cloud and containers (including Kubernetes, ECS, AKS and more); and highly actionable scenario-based recommendations at the application, service and workload level that make optimizing cloud costs simple, efficient, and predictable.

Vulcan Cyber is changing the way businesses reduce cyber risks through vulnerability remediation orchestration. We help IT security teams to go beyond remedial vulnerability management and help them drive vulnerability mitigation outcomes. Vulcan combines vulnerability and asset data with threat intelligence and customizable risk parameters, to provide risk-based vulnerability prioritization insight. We don't stop there. Vulcan remediation intelligence identifies the vulnerabilities that are important to your business and attaches the necessary fixes and remedies to mitigate them. Vulcan then orchestrates and measures the rest. This includes inputs into DevSecOps and patch management, configuration management and cloud security tools, teams, and functions. Vulcan Cyber has the unique ability to manage the entire vulnerability remediation process, from scan to fix.

Amazon's Alexa Smart Properties enables properties in various sectors to enhance their services with Alexa-powered voice experiences. Designed for large-scale deployment, the platform offers specialized features for senior living, hospitality, and healthcare, allowing users to control their environment with ease. By simplifying management and providing powerful analytics, Alexa Smart Properties helps streamline operations, boost efficiency, and elevate user experiences. It provides secure and customizable integrations that help properties stay innovative while delivering exceptional service to guests and residents.

Open Content Platform (OCP), an open-source IT discovery platform and integration platform, is a free-of-cost IT discovery and integration platform. OCP is responsible for discovery, integration, modeling, and implementing solutions in the datacenter. The micro-service core framework allows for process-level horizontal scaling. It is fully extensible and designed for developers. It also leverages components from the open-source community to greatly reduce product complexity. The dynamic discovery is fundamentally different than other ITSM vendors. Furthermore, the data-driven modeling keeps Applications and Services current for downstream consumption (e.g. Service-aware monitoring

End to End SaaS Test Management Tool to Ensure Quality Business Processes in Your ERP Panaya Change Intelligence is a SaaS platform for test management that enables business process validation. It reduces test cycles by up 50% and ensures zero defects after go-live. Get real-time visibility into all test cycles, large-scale testing projects, and UAT campaigns. Standardize testing processes by having IT and business users adopt the same testing method. Automated migration of existing test scenarios (MS Excel, Word ...)) in 48 hours for a quick onboarding.

ilert serves as a comprehensive solution for IT alerting, on-call management, and incident communication, enabling DevOps teams to address incidents more swiftly. The platform offers smooth integration with various monitoring tools, enhancing their capabilities through dependable alert notifications, efficient on-call scheduling, automatic escalation procedures, and dedicated status pages. Developed in Germany, ilert is exclusively hosted by cloud service providers that maintain data centers within Europe. Additionally, it adheres to GDPR regulations and holds ISO 27001 certification, ensuring a high standard of data protection and security. This commitment to compliance reinforces ilert's dedication to providing a trustworthy service for its users.

Our SaaS solution offers a single dashboard that provides real-time, action-oriented insights in compliance, security, cost management, and more. It's easy to deploy, intuitively use, and as flexible the cloud itself. Our software allows you to seamlessly integrate cloud operations into your existing processes and with your existing staff. OpsCompass automatically scans your cloud environment and generates a "Company Compliance Score". This score is calculated based on the compliance status of resources according to the frameworks they are related to. OpsCompass provides real-time insight to your team, giving them the tools they need to keep multi-cloud environments more secure, compliant, and affordable. OpsCompass monitors all events in your cloud environment. It also tracks any changes that occur over time.

CruzOC is a multi-vendor, scalable network management and IT operations tool that provides robust but easy-to-use netops. CruzOC's integrated, automated management features include performance monitoring, configuration management, lifecycle management, and lifecycle management of 1000s of vendors. Administrators can use CruzOC to automate their data center operations and critical resources. This will improve network and service quality, speed up network deployments and lower operating expenses. The result is comprehensive and automated problem resolution from a single-pane-of-glass. Cruz Monitoring & Management. Monitoring & Analytics, NMS -- health, NPM traffic, log, and change. Automation & configuration management -- compliance and security -- orchestration, provisioning. Automated deployment -- auto-deploy, ZTP, remote deploy. Deployments are available both on-premises and in the cloud.

Backup Radar is a leader in backup monitoring, compliance, and reporting. Their end-to-end automation software is a revolutionary tool that can reduce data loss and improve process efficiency. It also allows for greater visibility across all backup platforms. Real-time backups can be spotted and corrected. Integrate with your favorite MSP platforms, including RMM, PSA, and other productivity tools. Intelligent automation allows you to streamline your workflows and policies. Features - Uncover hung backup job with no-results view Monitor your backups using customizable dashboards and views in Backup Radar portal - Allows you to group, auto-append, and auto-close tickets. This ensures that you are only notified with actionable information Compliance reports for clients that are regulated - Monthly and weekly reporting to track trends in backup errors

Enable secure remote access for privileged sessions by centralizing, safeguarding, and overseeing remote connections that grant privileged access to essential business systems. This tailored privileged session management solution is designed specifically for enterprises. To maintain productivity, it is crucial for businesses to allow authorized personnel to access vital systems from any location and at any hour. However, providing such access to remote privileged users introduces significant security and privacy risks, and traditional solutions, like VPNs, often fall short due to their lack of flexibility. What contemporary enterprises require is a robust solution that facilitates direct access to every element of their infrastructure, whether in public or private clouds, while implementing detailed access controls, monitoring and recording all activities, along with offering real-time oversight of each privileged session. With ManageEngine Access Manager Plus, organizations can efficiently manage and secure their privileged session access through an intuitive web-based platform. This not only enhances security but also streamlines operational workflows, ensuring that businesses can operate smoothly while maintaining stringent access controls.

AI assistant for customer-facing departments. Sapling works with messaging platforms and CRMs to assist agents in creating personalized responses. Managers can gain conversational insights that will help them coach and prepare their teams. Sapling offers functionality for autocomplete, spelling, grammar checking, as well as snippets/canned message/text expander. All services can be hosted on-premise or in the cloud to meet security and privacy requirements. The Grammar and Spelling APIs allow Sapling's language models to be integrated into custom applications and use-cases. Sapling Suggest pulls relevant answers from a team knowledge database and allows agents to respond faster to customer inquiries by clicking on the desired response. Instead of giving brittle, decision tree-based chatbots, empower agents.

ZIF transforms IT Operations by shifting the focus from a reactive to a proactive approach, facilitating seamless IT processes. It features a unified command interface that consolidates data from various monitoring tools and devices, supported by over 100 plugins. This setup delivers actionable insights on events, helping to minimize infrastructure noise by correlating events and reducing false alarms. Additionally, it aids in swiftly identifying root causes by utilizing infrastructure and application heat maps for quicker issue detection. With the aid of predictive analytics, potential problems are forecasted before they can cause significant disruptions, employing both supervised and unsupervised machine learning techniques. The system also logs incidents in the IT Service Management (ITSM) tool while ensuring that the appropriate personnel are notified through the Virtual Supervisor. Furthermore, it automates repetitive tasks and complex workflows, enhancing overall efficiency. The benefits include comprehensive visibility across the enterprise, improved operational efficiency through noise reduction, and the ability to proactively identify risks based on patterns without relying on a Configuration Management Database (CMDB). Consequently, organizations can achieve faster Mean-Time-To-Repair (MTTR) and maintain a more resilient IT infrastructure overall.

IriusRisk is an open Threat Modeling platform that can be used by any development and operations team – even those without prior security training. Whether your organization follows a framework or not, we can work with all the threat modeling methodologies, such as STRIDE, TRIKE, OCTAVE and PASTA. We support organisations in financial services, insurance, industrial automation, healthcare, private sector and more. IriusRisk is the industry's leading threat modeling and secure design solution in Application Security. With enterprise clients including Fortune 500 banks, payments, and technology providers, it empowers security and development teams to ensure applications have security built-in from the start - using its powerful threat modeling platform. Whether teams are implementing threat modeling from scratch, or scaling-up their existing operations, the IriusRisk approach results in improved speed-to-market, collaboration across security and development teams, and the avoidance of costly security flaws.

ThreadFix 3.0 offers an all-encompassing perspective on the risks associated with applications and their underlying infrastructure. Say goodbye to traditional spreadsheets and PDFs for good. Designed for everyone from Application Security Managers to CISOs, ThreadFix enhances team efficiency and delivers robust reporting capabilities for senior management. Discover the significant advantages of ThreadFix, recognized as the leading platform for managing application vulnerabilities. It enables the automatic consolidation, de-duplication, and correlation of vulnerabilities found in applications with the infrastructure assets that support them, utilizing data from both commercial and open-source scanning tools. Understanding the existing vulnerabilities is just the beginning; ThreadFix allows you to swiftly identify trends in vulnerabilities and make informed remediation choices based on a centralized data view. Once vulnerabilities are identified, addressing them promptly can be challenging, but with ThreadFix, you gain the tools necessary to streamline this critical process effectively. By leveraging its comprehensive features, organizations can enhance their overall security posture and respond proactively to emerging threats.

Spacelift is the Infrastructure Orchestration Platform that manages the full infrastructure lifecycle provisioning, configuration, and governance on top of your existing tooling (Terraform, OpenTofu, CloudFormation, Pulumi, Ansible). It provides a single, integrated workflow to deliver secure, cost-effective, and resilient infrastructure quickly. Spacelift Intent is an open-source, agentic natural-language model for cloud infrastructure lets developers provision resources without writing HCL, while Platform and DevOps teams retain full visibility, policy controls, and auditability.

Continuous asset discovery, vulnerability management, threat detection, and continuous asset discovery for your Internet of Things and operational technology devices (OT). Ensure IoT/OT innovation by accelerating IoT/OT innovation through comprehensive security across all IoT/OT devices. Microsoft Defender for IoT is an agentless, network-layer security solution that can be quickly deployed by end-user organizations. It works with diverse industrial equipment and integrates with Microsoft Sentinel and other SOC tools. You can deploy on-premises and in Azure-connected environments. Microsoft Defender for IoT is a lightweight agent that embeds device-layer security in new IoT/OT initiatives. Passive, agentless network monitoring allows you to get a complete inventory and analysis of all your IoT/OT assets. This is done without any impact on the IoT/OT networks. Analyze a variety of industrial protocols to identify the device details, including manufacturer, type, firmware level, IP or Media Access Control address.

Do not sacrifice security for the sake of convenience; instead, opt to have both. Enhance your team’s capabilities effortlessly by automating identity management across your web, mobile, and legacy applications. Elevate efficiency through the integration of everyday applications with our identity management platform, fostering seamless collaboration among employees, contractors, and customers alike. Utilize pre-built integrations, Single Sign-On, and easy one-click user provisioning, allowing your team to log in to any application without passwords, all while employing multi-factor authentication for an added layer of security. Your workforce deserves straightforward access to all applications—be they cloud-based, custom-designed, or integrated within on-premise environments. It is vital that high standards in identity management are not reserved solely for Fortune 500 companies; you can achieve top-tier security and accessibility features that safeguard your business, enhance your operational efficiency, and conserve precious time. When an employee attempts to access a cloud application, their login is ensured to comply with our established access policies, promoting a secure digital environment for all users. Security and convenience can coexist, creating a robust framework for your organization’s identity management needs.

SharingCloud empowers businesses to modernize their offices with flexible, data-driven Smart Office technologies designed for hybrid work. Its Instant Suite® platform covers every aspect of workplace management, from meeting and desk reservations to visitor registration, signage, and real-time space analytics. With dedicated tools like Instant Mobile, GroomPad, SignPad, and Instant Guest, organizations can create more efficient and engaging work environments. The platform supports collective performance by making it easy to manage hybrid meeting spaces while also delivering modern communication through digital displays and signage. By collecting and analyzing building usage data, SharingCloud enables leaders to anticipate space needs and optimize resource allocation. Trusted by global enterprises, the platform currently supports more than 13,000 meeting rooms and 22,000 shared offices worldwide. Integration through open APIs ensures seamless connection with existing enterprise tools and mobile applications. With its proven scalability and global presence, SharingCloud helps companies reduce inefficiencies, improve workplace satisfaction, and future-proof their operations.