Business Software for Salesforce

Mindsay automates customer interactions using conversational automation to make them more simple and efficient. We assist customer service teams in overcoming common challenges. This allows them to automate customer inquiries, eliminate time-consuming processes, optimize their human resources, and reduce costs. We help companies develop their customer service automation strategy. This allows for maximum automation of customer interactions while maintaining a low total cost of ownership.

Maximize your efficiency with Slybroadcast's innovative ringless voicemail solution, designed specifically for busy professionals. With over 3 million users taking advantage of our unique software, you can effortlessly send thousands of voicemails directly to your contacts without ever ringing their phones. Reach both mobile and landline numbers across Canada and the United States in mere minutes. Stay informed about your campaign's performance no matter where you are, as our user-friendly app allows you to send new campaigns, record your voicemail messages, and monitor the progress of your broadcasts seamlessly. Enjoy the convenience of personal communication while saving time with Slybroadcast.

altaFlow is an innovative automation platform that prioritizes documents and requires no coding, aiming to enhance and manage document-focused business processes by integrating document creation, intelligent forms, electronic signatures, and workflow automation into one cohesive solution. This platform empowers businesses to convert traditional static documents into dynamic, self-executing workflows that link individuals, data, and systems across various applications, including CRM and ERP solutions. With a user-friendly drag-and-drop interface, users can design tailored workflows that automate tasks like contract creation, approvals, invoicing, onboarding, and quoting, all without the need for programming knowledge. It boasts advanced document generation capabilities that extract data from connected systems to maintain precision, alongside web-based forms that efficiently gather data and initiate workflows as soon as they are submitted. Furthermore, automation bots are included to verify data, issue reminders, and facilitate the movement of documents across different systems, thus minimizing manual transfers and expediting processes. Overall, altaFlow stands out as a comprehensive solution for organizations seeking to optimize their document workflows and improve operational efficiency.

InRule Technology® provides explainable, AI-powered intelligence automation. The InRule platform empowers its users to delight customers and improve business outcomes​ by combining process, decision automation and machine learning – without code.

UNIVERGE Blue® Cloud Services: One seamless and intuitive unified cloud communications and collaboration experience, aligning people, communications, and technology to the company's key initiatives. Key Components: - CONNECT (UCaaS): User-friendly and fully integrated Cloud Unified Communications platform with robust productivity and collaboration features. - ENGAGE (CCaaS): Highly reliable, secure, full-featured, and customizable Contact Center solution that delivers enhanced customer experience. - EXTEND API: API integration platform that connects Contact Center and Unified Communications functions into everyday business applications. - MEET: A powerful meeting solution that provides HD audio & video, interactive screen sharing, collaboration tools, and A.I. capabilities. - SHARE: Provides secure Sharing of the latest document versions without compromising accessibility or functionality. - CONNECT BRIDGE: Extends customers’ NEC phone system investment with cloud-based voice via desktop and mobile apps. - CONNECT+MS TEAMS: The costume version of the CONNECT works side-by-side with Microsoft Teams to enhance business communications.

Transform your communications from a resource drain to an asset. GigTel connects your team through the most innovative, cloud-based communication platform to help you grow your business in a remote working environment. You can streamline your selling processes by communicating and working in real-time from anywhere, anytime. You can improve customer experience by contacting customers quickly and easily via chat, text, voice, or video. Real-time data analytics allows you to optimize sales and customer conversations quickly. This will allow you to make more impactful business decisions. Many companies are struggling unnecessarily due to communication issues like missed calls, complex legacy systems maintenance, and unreliable service. We are here to help. You can revive your business with a simple-to-use, flexible, and affordable hosted platform that unifies communications and improves company results. We make it easy for you to reap the benefits.

Our Email Marketing platform provides all the tools you need in order to be a successful email marketer. Take a look at our many features, including workflows, transactional emails, automations, and campaign types, to see what we mean. You can create stunning emails with our campaign builder. You need the right tools to create an effective campaign. An expert in email marketing and digital strategies will help you understand your business and your existing email program, and determine your campaign goals. Then, we will analyze and perform a audit of your current marketing strategy and database growth strategy. We will also review your current email program in order to identify areas for improvement. We will schedule a consultation to discuss the areas that need improvement, best practices, examples, and how we can help your business win. Get a detailed guide that will show you the best way forward and how to create low-cost, high-value ways to reach your goals.

Conversational messaging for Salesforce, Zoho, and other CRM-based messaging platforms can help you win more deals. Text messaging is the best way to respond to an inbound lead and foster an interactive conversation. Consumers are more likely to attend events and meetings if they are reminded. A seamless notification process is possible with CRM-driven automated SMS messaging. Omnichannel messaging allows your business to communicate with customers across all channels from the CRM. With a robust mobile app, you can work from anywhere. Our technology allows for tight CRM integration, routing, notifications, and keeps the conversation going. Conversational messaging can be used to increase engagement and build better relationships.

Collaborate effectively with your team by centralizing all information and tailoring project organization to your needs. Our Project Planning template is designed to assist you in deconstructing your projects into manageable tasks, assigning these tasks to appropriate team members, establishing deadlines, and monitoring progress effortlessly. This template not only consolidates essential data but also fosters seamless collaboration on future projects with your team. By providing a robust and adaptable business roadmap, it enables you and your team to visualize the overall objectives of your business. This clarity will ensure that everyone comprehends the business goals and the pathways to achieve them. Furthermore, with this template, you’ll be equipped to monitor your business ambitions and strategies, systematically organized across various company departments, ensuring that each team understands its specific responsibilities in the forthcoming projects. This comprehensive approach ultimately leads to improved efficiency and alignment in achieving organizational success.

SubscriptionFlow automates billing and payment processes for businesses. It offers a variety of SaaS billing options for recurring payments, as well as a strict tax management process that is region-based. SubscriptionFlow offers valuable insights and real-time AI-powered reporting that can help streamline business revenue. A tailored, automated subscription management system reduces the time-consuming and labor-intensive work involved in managing subscriptions. This ultimately leads to increased business productivity over a shorter time period. It also helps improve efficiency in business operations by automating recurring billing subscriptions. It results in a better brand reputation, customer experience, as well as increased business revenue.

Help Lightning is a software-as-a-service (SaaS), company that specializes in remote visual assistance. We offer next-generation video collaboration services that allow experts from a company to collaborate virtually with anyone in need, anywhere in the world. Our cloud-based solution uses augmented reality features such as merging two video streams and 3D annotation to improve real time communications and solve difficult problems. Help Lightning is used to install, inspect, train, service, and repair complex equipment and products. Customers can see immediate performance improvements with Help Lightning including an increase of first-time fix rates and fewer truck rolls. There is also increased workforce capacity and customer satisfaction. Service revenue and margins are also improved. Contact us for more information today.

Flow XO is an advanced automation tool designed to enable users to effortlessly create impressive chatbots that facilitate communication and engagement with customers across various websites, applications, and social media platforms. A chatbot serves as a software application capable of simulating natural conversations with humans, allowing users to interact without the sensation of conversing with a machine. While it’s important for a chatbot to maintain its identity as a program, it should also emulate human-like interactions. Acting as a welcoming point for businesses, chatbots provide an easy and approachable method for customers to pose simple inquiries or relay information, eliminating the need for them to sift through website details or fill out conventional online forms. The potential applications of chatbots are vast and diverse. Clients of Flow XO have successfully created numerous chatbots to handle a variety of tasks, enhancing their ability to connect with their clientele effectively and efficiently. Additionally, these chatbots can be programmed to learn from interactions, further improving their performance over time.

Wati is an end-to-end WhatsApp API solution for SMBs. Using powerful chatbots, APIs, integrations, and customer intelligence capabilities, WATI enables efficient sales, marketing, and customer support. With over 6000 brands across 78 countries using WATI, our customers have generated $35M in sales, increased customer acquisition by 72%, improved customer satisfaction by 87%, and reduced support costs by $10K.

Sabienzia revolutionizes telephony by transforming it into intelligent communication, enabling businesses to make data-driven decisions based on metrics, context, and meaning, all while streamlining workflows through automation. With over ten years of experience in offering cloud telephony solutions, Sabienzia enhances customer service for established firms in the travel, automotive, and e-commerce industries around the globe, utilizing a completely GDPR-compliant infrastructure that is entirely hosted in Europe, ensuring the highest level of PCI security. In just a few minutes, you can establish a fully customizable cloud-based customer service system to effectively engage with your international audience. Our goal is to create a centralized platform that empowers your users to deliver a more personalized, meaningful, and empathetic experience to customers from any location. You can initiate the cloud contact center solution for your business in just one minute without any installations required. By leveraging the appropriate channels and metrics, you can maintain a closer connection with your customers, remote agents, and employees, fostering a more collaborative environment. This seamless integration allows for improved communication and service efficiency, ultimately leading to enhanced customer satisfaction.

Through comprehensive and user-friendly account evaluations directly within Salesforce, this innovative tool provides a distinctive management perspective on performance metrics for all significant accounts, while empowering strategic account managers with an optimal environment to navigate the intricate process of long-term account growth. The exceptional features of ARPEDIO Account Management include: - Seamless integration with Salesforce - Insight into your key account health score with comparative analysis across accounts - Prompt identification of any deficiencies in account assessments, accompanied by clear, actionable recommendations - Flexibility to adapt to any specific terminology and methodology. Furthermore, this tool integrates with our broader Account-Based Selling Platform, which also encompasses resources for Relationship Mapping, White Space Analysis, and Opportunity Planning, thereby enhancing strategic engagement with clients.

Imprint - Field Service Management Solution Imprint leverages AI and automation to revolutionize field operations, making them efficient, productive, and ROI-driven. Trusted by industry leaders, it empowers businesses to streamline workflows, enhance performance, and achieve measurable growth. Top Benefits: • Real-time tracking of field teams for improved visibility. • Automated task allocation to optimize workflows. • Comprehensive lead management and follow-up tracking. • Dynamic reporting and performance analysis for actionable insights. • Seamless integration with CRM and other tools. • Boosts ROI by maximizing field team productivity and reducing inefficiencies.

FollowUp for email is a streamlined productivity tool designed to help you manage your conversations and tasks effectively, ensuring that nothing is overlooked. With just a single click, you can establish perfectly timed reminders that pop up at the top of your inbox exactly when you need them. You have the flexibility to choose when you'd like to be reminded, allowing you to put the matter aside until the designated time. Additionally, you can arrange follow-ups to guarantee that your discussions remain on track. If you receive a reply before your reminder, the follow-up will automatically cancel, saving you unnecessary notifications. You'll also receive real-time alerts when your contacts view your emails, enabling you to engage at the most opportune moments. Since email engagement tends to drop around 4:30 PM on Fridays, you can draft your messages whenever convenient and schedule them for optimal viewing. Furthermore, the FollowUp.cc button allows you to set reminders on any website, ensuring that important tasks related to specific webpages, online discussions, or social media profiles are not forgotten. This makes it easier than ever to maintain organization and prioritize your responsibilities.

Qualified is the #1 pipeline generation platform for revenue teams that use Salesforce. With the Pipeline Cloud, Qualified helps leading B2B companies like Autodesk, GE Healthcare, and VMWare tap into their greatest asset — their website — to identify their most valuable visitors, uncover signals of buying intent, shape sales and marketing campaigns, and instantly start sales conversations. Powered by the Xforce platform, Qualified is uniquely designed for Sales Cloud customers to generate pipeline, faster. Conversations: Qualified Conversations is the B2B conversational sales and marketing solution that allows sales teams to turn valuable website visitors into instant pipeline by avoiding form fills and qualifying them through real-time voice, video, and chat conversations. Signals: Qualified Signals is the account-based buyer intent solution that delivers more pipeline by identifying buyer interest and intent that enables sales and marketing teams to build targeted account lists based on high intent, reach out to the right prospect at the right time, and personalize their outreach through sales engagement, marketing campaigns, and conversations. Piper is an AI SDR designed to automate your inbound pipeline generation.

TraitWare is a Real Passwordless Multifactor Authentication (MFA) that allows for True Zero Trust Access. TraitWare's plug-and-play, enterprise-class, patented solution combines Passwordless MFA (Multi-factor authentication) and SSO. This eliminates the need for usernames or passwords, reduces friction, and increases security for your company. You'll also save up to 60% on support budgets. Our QR solution can eliminate the need to create a username. Our software is easy to use and virtually eliminates the vulnerabilities associated with password logins and usernames. We eliminate the possibility of phishing usernames and passwords by replacing them. Our QR scan or Direct login ties a user directly to the login, eliminating credential sharing or theft.

Experience the pinnacle of authentication technology with Authx, allowing you to log in effortlessly from anywhere at any time using various modalities such as facial recognition, fingerprint, or palm scanning. This secure platform offers a blend of simplicity, intelligence, and occasionally astonishing performance in authentication. Whether accessing any system or application, you can utilize Authx’s diverse capabilities to adjust your preferred login method whenever necessary. Authx stands out for its security, scalability, and user-friendliness, enabling you to register once and enjoy seamless access across multiple platforms. With a commitment to providing time-saving authentication solutions, Authx ensures that security is always paramount, backed by 24/7 expert support. Furthermore, with Authx Mobile available for both iOS and Android, you can conveniently receive authentication prompts directly on your device. Effortless access is at your fingertips with options for biometrics or a quick touch of your access card, and the convenience of Bluetooth Low Energy (BLE) allows you to log in while in close proximity. Embrace the future of secure authentication with Authx, where ease and reliability are at the forefront.

Engage your ideal audience through email by delivering top-notch content in the form of high-quality videos, which are proven to enhance awareness and maximize ROI. Video content has a unique ability to generate interest and desire more effectively than any other format, making audience engagement crucial. By leveraging video, you can achieve better-qualified clicks, leading to increased conversions and ultimately higher revenue. Playable specializes in providing the best video formats—such as HEVC, H.265, WEBM, MP4, APNG, WEBP, or GIF—upon opening an email. Our goal is to revolutionize video marketing through artificial intelligence and an exclusive dataset that identifies the most effective video content. Established in 2016, we laid the groundwork by acquiring foundational patents that enable the integration of video into email communications. Our initial product, Video Email, empowers marketers to effortlessly include any video in their campaigns. We recognize the immense potential of email, as it consistently yields the highest return on investment among digital marketing strategies, driving our passion for this medium. This commitment to enhancing email marketing with video continues to shape our innovative solutions.

Incorporating personalized videos that autoplay in emails can significantly boost your sales figures. By utilizing this innovative approach, you can enhance your results across all email platforms and clients. Stand out as a leader in your field by delivering real-time personalized videos directly into your email communications. These customized videos, which leverage real-time data, can substantially improve your marketing outcomes. Given that video content achieves a click-through rate that is 65% higher than other formats, it's no surprise that it has become the preferred choice for advertisers. Moreover, email marketing channels yield a return on investment that is 40% greater than that of social media or display ads. Our suite of cutting-edge tools combines the power of video, email, and personalization to drive increased traffic, conversions, and customer loyalty throughout every stage of the customer journey. Additionally, our platform seamlessly integrates with numerous Email Service Providers and Customer Relationship Management systems, including Mailchimp, SendGrid, and Hubspot, among others. With our Autoplay Video in Email SaaS Platform, you can effectively attract new qualified customers from external databases while enhancing cross-selling and loyalty campaigns directed at your current contacts, ultimately setting your strategy apart from the competition.

Integrately simplifies the automation of your manual tasks with just a single click. Designed for businesses, professionals, and entrepreneurs seeking a quick and easy way to streamline their operations, it eliminates the need for coding expertise. All you have to do is select your applications and choose from over 250,000 ready-to-use one-click integrations to activate them effortlessly! By utilizing Integrately, you can seamlessly connect apps like Salesforce, Google, Hubspot, and Facebook, allowing for automatic data transfers that ultimately save you valuable time and resources. With a vast selection of fully prepared integrations at your fingertips, you can activate them in a single click—no complicated steps or extensive learning required, and isn’t that incredible? You can effortlessly send marketing leads to your CRM, log leads or purchases into a spreadsheet, and synchronize meetings in both your CRM and Google Calendar. Additionally, you can set up notifications via Email or Slack when a deal is won and even automate the creation of invoices in Quickbooks. With Integrately, you can connect your apps in as little as five minutes, making it an incredibly efficient solution for anyone looking to optimize their workflow. The ease of use and immediate results make it a game changer for busy professionals.

An intuitive step-by-step wizard is integrated within Outlook to facilitate the creation of individualized emails for each recipient. The EmailMerge add-on for Outlook streamlines the process of sending numerous customized emails utilizing your existing contacts from Outlook, Excel spreadsheets, Salesforce, or Access databases. By incorporating tailored salutations, recipients will appreciate a more personalized approach, enhancing their sense of value. When individuals see their names featured prominently at the beginning of the email, they are more inclined to respond, as it conveys a sense of personal engagement. Our Outlook mail merge solution customizes each message, reassuring recipients that it is not a generic Spam email but rather a communication intended specifically for them. Simply click the button installed by EmailMerge within Outlook to initiate the user-friendly Wizard, where you can select your contacts from various sources, craft your email (or opt for a pre-designed template), preview your message, and send out personalized emails efficiently. This seamless process not only saves time but also helps foster stronger connections with your audience.

Zenphi is a no-code process automation platform built specifically for Google Workspace, empowering any user to easily automate and optimize their workflows. Minimizing time spent in custom code development and maintenance, zenphi enables optimum use of your team’s time to focus on achieving more across higher value tasks. Plus, being built on Google, for Google, and including over 80 thoughtfully developed integrations with Google and popular SaaS services, zenphi makes it easy to connect, streamline and enhance any process using automation and Intelligent Document Processing, with no code required. From on- and offboarding to invoice processing, Google Workspace administration, approval workflows and everything in between, if you can draw a flowchart of your process, then you can automate it with zenphi. As an ISO 27001 certified and HIPAA compliant platform, zenphi provides the tools to transform productivity by turning hours of manual processes into set-and-forget workflows.