Best Customer Service Software for WooCommerce

HubSpot is an AI-powered customer platform with all the software, integrations, and resources you need to connect your marketing, sales, and customer service. HubSpot's connected platform enables you to grow your business faster by focusing on what matters most: your customers. HubSpot CRM is more than just a tool. It's the lifeblood of your business. Our CRM is the ultimate solution to empower your team to create deeper customer relationships. It transforms how you interact with your clients. It offers a seamless integrated platform for sales and marketing, as well as customer service. HubSpot CRM gives you unparalleled insight into your customer interactions. It's all organized in a simple, intuitive dashboard that will increase the efficiency of your team. Our platform is designed to grow with your business, providing scalable solutions to adapt to changing business needs. HubSpot CRM also offers a robust, free version that is packed with essential features. This makes it the ideal choice for ambitious businesses. HubSpot CRM is the future of customer management. Every interaction with customers is an opportunity to grow. Get a demo to learn about our premium software, or get started with our full suite of free tool.

Please also update our description as follows: Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to get found online, improve online reputation, streamline social publishing, connect through digital channels, and deliver a wowing customer experience.

Odoo is an open-source, fully customizable and extensible software that includes hundreds of professionally designed business applications. Odoo's intuitive database can meet most business needs including CRM, Sales, Projects, Manufacturing, Inventory, Accounting, and Accounting. Odoo is a software solution that can be used to meet all company needs, regardless of size or budget. Odoo's seamless design makes it easy for businesses to become more efficient and save time. Each module is interconnected to offer a seamless experience from one app to the next. Users can automate many tasks that would otherwise require manual inputs to multiple applications. Odoo enables teams to collaborate with each other from one platform, allowing them to keep all business functions in one place.

GetResponse offers an all-in-one marketing platform designed to equip marketers, solopreneurs, creators, coaches, and small business owners with powerful, user-friendly tools for email marketing, automation, and content monetization. With more than 25 years of experience, GetResponse supports audience growth and engagement through email campaigns, enables seamless course creation and sales, and helps turn passion into profit. It’s the ideal choice for building personal brands, selling products and services, and creating loyal customer communities.

Syncro is the integrated business platform for running a profitable MSP. Enjoy PSA, RMM, and remote access in one affordable package. PLUS! Integrations to 50+ MSP and business tools you also love and use amp your efficiency even more. Syncro pricing is refreshingly simple—one flat fee for all PSA, RMM, and remote access features. Unlimited endpoints, no contracts, no minimums.

An eCommerce chatbot that lifts revenues from 20% to 40% when the shopper engages with Ochatbot and reduce support tickets from 25% to 45% with Ochatbot. Our Pro and Enterprise plans include an eCommerce Guarantee. Ochatbot’s robust AI chatbot features are designed for ecommerce platforms for Shopify chatbots, BigCommerce chatbots, WooCommerce chatbots and Magento chatbots as well as B2B sales and support chatbot. No code, auto install AI platform. Ochatbot engages customers to providing product recommendations, overcoming sales obstacles, upselling and cross-selling, capturing abandoned cart, and answering support questions including order tracking. Ochatbots AI chatbot communicates through NLP conversations becoming smarter over time about your products and services. The AI chatbot determines the customers AI Happiness Sentiment, Customer Reaction data along with marketing and sales insights. Ochatbot also includes 9 conversion optimization tools such as Leadbot with over 80 templates, Offer Sliders, Exit Popups, live chat and more.

Are you looking to increase your sales? Do you want to improve customer relationships? Are you interested in contributing to the fastest-growing open source project on GitHub YetiForce is completely free to use. You can manage 12 business processes within your company with YetiForce's assistance, regardless of its size. YetiForce's open-source code was released under a flexible and generous license. This has created a large and active community for the project. It doesn't matter if your profession is in programming or if you just enjoy software development. Get YetiForce free of cost and discover why more than 250 000 people already use it.

Messenger can turn conversation into customer loyalty. Messenger makes it easy to acquire customers by allowing people to take action right where they are spending their time. Messenger allows you to create a presence and allow people to browse your products or services and then purchase them in the conversation. Messenger can help you market your product or service to more people. Conversations create a meaningful connection between your business and customers, regardless of whether you're launching new products or increasing awareness. Customers can communicate with you on their terms by integrating Messenger into a customer service strategy. There's no need to wait on hold or keep your website open. Messenger is the best place to keep in touch with your agent and ask questions.

BookingPress is a WordPress plugin that allows you to create an appointment booking system. BookingPress plugin has included 45+ premium add-ons and 20+ payment gateways which you can use completely free of cost. This plugin can be used by anyone to manage their online appointment scheduling. This plugin is available to individuals and businesses of all sizes. BookingPress is very easy to use. You don't even need any coding knowledge or design skills to integrate it into your site. You can get BookingPress WordPress Booking Plugin installed and ready to accept reservations in a matter of minutes.

Square Appointments is a booking and appointment scheduling software. It's a one-stop shop for businesses of any size that wants to save time and stay organized. It integrates POS, online booking, payment processing and cloud-based calendar. Square Appointments allows clients to book all of your services online 24 hours a day. Square Appointments also offers robust features for teams, such as employee calendars, schedule tracking and employee and place management.

Software that improves customer service efficiency and organization. Service Hub allows you to provide better customer service immediately. Service Hub™, has everything you need to delight customers on a large scale. They will have an exceptional experience with your company and help them to help others. This will help you build a loyal customer base that will continue to support your business. Provide organized customer service that provides complete and efficient answers. Customers don't care much about the company's internal structure. They want help. If your teams are not connected, it can cause friction and confusion for customers. Service Hub™ allows you to create a seamless customer experience. The Conversations inbox brings together all your communication channels, including email inboxes and forms, live chat, Facebook messenger, and Facebook messenger.

TalentLMS is an LMS that is designed to help you succeed in training. It's designed to get a "yes!" from everyone. This is where great companies and teams go to grow. Teams will feel at home while training with an experience that is fully customizable and easy-to-manage. TalentLMS makes it easy for you to provide the right training for any team, and every use. You can also get expert guidance and support every step of your way. TalentLMS, which is backed by Epignosis, an international leader in learning technologies worldwide, is on a mission democratizing training. It currently serves over 70, 000 people around the world.

Rize is a service that does everything for you to get positive reviews and attract more customers. Rize provides custom review response writing services to help businesses save time and effort. This tool allows you to quickly solicit feedback from customers via email, text message or in-store kiosk. You can even print "review us" cards! The tool integrates seamlessly with Every review site and focuses on sites that are most important to your business and your industry. Online reviews are critical for your business' online reputation, regardless of whether you receive positive or adverse brand feedback. Rize Review's review service allows you to show search engines and your target audience that you are committed to customer satisfaction. It is done by real humans with years of experience in online reputation management. Customers will trust you if it is easy. Are you ready to be a leader in your industry? Register now for a risk-free trial to manage your online reputation.

SimplyMeet.me admin app allows you to keep a quick overview of all your past and upcoming bookings in your phone at all times. Notifications will be sent to your mobile phone whenever new meetings are booked, cancelled, changed or changed. The app allows you to quickly create new meeting types and receive links to share with clients or coworkers. You can let invitees choose from the available meeting times. There is nothing you need to do. Send your booking link to the person and they will choose a time that suits them. Automatically detects time zones when clients schedule meetings. Allow more people to book and attend meetings simultaneously. Connect an inverse calendar to create your availability.

Bird (formerly MessageBird), the next-generation CRM, is a powerful tool for marketing, sales, and payments. It powers over 5 trillion messages per year across Email, WhatsApp, and SMS. Bird helps leading brands grow more cost-efficiently through personalized interactions via Email, SMS, or WhatsApp. Bird's APIs and applications are used by the most innovative companies in the world to build communication solutions. Start today and communicate with your customers on any channel, for any purpose, anywhere in the globe. Marketing messages, push notification, order updates, shipping alerts, and more. Operational bottlenecks limiting your growth? Automated conversations and workflows can be used to collect critical information, reduce manual tasks, implement Self-Service flows, and route chats directly to the right agent. Our auto-scaling, reliable APIs are available with comprehensive documentation, complete API references, and intuitive SDKs.

Review collection isn't rocket science. Our job is to help you collect video, photos, and text reviews from customers. These reviews are then displayed on Your Site, Google, and on your Social Media platforms. Most of our clients experience a significant increase in conversions by displaying genuine reviews within a matter of weeks. We launched four new features last year, including SMS collection, video reviews and social proof & influencer. All of these features were free for our clients. Your customers will be able to leave feedback easily with a fully customized and branded email collection. You can offer multiple ways for customers to leave reviews via SMS, Facebook, Live chat, and In-store review collection. Effective, engaging, and well-designed emails result in higher conversion rates. You have the option to brand your customer emails using our WYSIWYG editor or by going into the code to customize it.

LiveChat is the fastest and most efficient way to assist customers. LiveChat is a top-rated live chat and help desk software for businesses. It transforms teams into customer service superstars through its simple and intuitive applications. LiveChat offers a wide variety of add-on modules to support sales and marketing automation, as well as integrations with third party customer relationship management (CRM).

eDesk simplifies eCommerce support for online sellers into one centralized, smart inbox. It enables individuals or teams to support better, save time, increase feedback scores and boost sales. It is a purpose-built eCommerce helpdesk that integrates with all your marketplaces, channels, webstores and social channels. Customer information, product details, order and shipping information are matched with incoming messages – and organized onto a single screen – making it easier to receive and resolve customer queries in a fraction of the time! Features include AI generated responses, auto-translate, invoice generator, powerful insights and key metrics, live chat, and feedback requests.

All the tools you need for a successful online company. All-in-one software that is easy to use for chat bots, email marketing and marketing automation. Gist's all in one platform means you don't have to purchase multiple subscriptions. Your team won't have to switch between multiple tools in order to understand your customers. Chatbots, forms, and automated meeting scheduling allow you to automatically qualify more leads and close more deals. Complete email marketing campaigns can be scaled to grow traffic, convert more visitors, retain customers, and increase conversions. Customers can be assisted in real time with an automated, collaborative inbox and self-service support. You can replace 8+ tools and keep all your products, customers, emails subscribers, and data in one location.

LiveAgent is the best-rated and most highly reviewed help desk software for SMBs in 2024. LiveAgent boasts the fastest chat widget and is used by over 150M people worldwide. LiveAgent is a web-based, fully-featured live chat and helpdesk system. LiveAgent leverages the power and flexibility of a universal email, live chat, built in call center, and a robust customer portal. LiveAgent offers over 175+ useful features, including advanced automation features, rules and tags, as well as 195+ integrations. Join companies such as BMW, Yamaha, Huawei, and Oxford University to provide world-class customer services. No credit card needed. Start your 1-month free trial today.

Zoho SalesIQ is a customer engagement, live chat and analytics platform that combines all of the best features of Zoho SalesIQ. It unifies all your marketing, sales and customer support efforts, giving your customers a great experience and driving business growth. Get to know your prospects and start the right conversation with them. SalesIQ is optimized for B2B and B2C businesses, regardless of size. It features built-in audio calling, screen-sharing, visitor information, lead ID, a drag-and drop custom bot builder, and an AI-driven chatbot that automates customer engagement. It is trusted by more than 450,000 businesses, including giants such as Mahindra Group and Renault, IIFL. Suzuki, Zee5, Fluitec and Borner Corp., to serve their customers at all stages of the customer lifecycle. Our live chat software starts at $0 and scales with your business without burning any holes in your pocket.

vtenext, the first and only All-In-One Customer Relationship Management (CRM) equipped with a BPMN engine and AI algorithms. Avoid departmental silos. They are a productivity killer. Holistic CRMs are a powerful tool that can improve the efficiency of every business area. BPMN Engine This is a natively-integrated tool that, through a graphical interface, allows to automate and digitize any type of business process. It avoids collaborators from doing tasks with low added-value and minimizes time loss and errors. Artificial Intelligence Integrated algorithms can make your organization more efficient and effective through: - automatic tickets, leads classificators Lead generation chatbot Chatbot for internal and external support OCR vtenext automates marketing, pre-sales, sales, customer service, and project management.

Brevo (formerly Sendinblue), the platform that helps build customer relationships through Email, SMS, Chat and more. The complete toolkit for converting one-time browsers to long-term customers. Beautifully designed email campaigns allow you to connect with contacts in their inbox. Send targeted messages to your customers. Brevo helps businesses build and grow relationships by automating marketing campaigns, transactional email and SMS messages. What makes Brevo different? Brevo is powered our world-class team of customer happiness experts and we offer pricing that will make you smile. Our platform offers a comprehensive suite of services in a single, easy-to-use solution. Happy Sending!

1) Customer delight made super easy Manage conversations across multiple channels Deliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view. 2) Boost your agent productivity Cut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength. 3) Deliver seamless self-service Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots. 4) Stay on top of your CSAT goals Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals. Enable frictionless remote work for your support team 1) An intuitive and easy-to-use platform that does not require a complicated onboarding process 2) Cloud-based solution that empowers agents to work conveniently on their laptops or phones 3) 650+ cutting-edge applications that you can easily integrate with and build robust support workflows

Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.