Best Customer Feedback Apps for Android of 2024

Jotform has been trusted by more than 18,000,000 users around the world. It is an all-in one platform that provides powerful tools for data collection and management. You can create digital forms and surveys for any business without any programming. You can create your own form or use one of the 10,000+ pre-made templates. Advanced features such as conditional logic, autoresponder email, and 100+ integrations to popular apps allow you to go beyond the basics. You can make the most of your data with Jotform PDF editor, Jotform Report Builder, and Jotform Approvals. Turn your responses into PDFs or visual reports. Jotform allows you to collect the data you need in order to grow your business. Create an online store with Jotform Store Builder — no coding required. Sell products, services, and subscriptions; collect donations; and receive payments through one of our 30+ supported payment gateways.

Partnering with Salesforce, Titan Forms and Apps are a game-changer in the industry, making the world’s number #1 CRM accessible, and effortless for anyone to use. At the touch of a button, and with zero code, experience strength, speed, and agility for Salesforce Forms and your business processes. Slash time to market, nuke code, and tackle any use case on a single platform. Our best-of-breed forms and applications for Salesforce cater to any industry and it’s our mission to provide custom solutions for difficult problems. Build beautiful web portals, sign documents, generate docs, send surveys, automate contracts, fill out Salesforce forms, and so much more in just a few simple clicks. No code required and with our new AI assistant you can build even faster and with fewer errors. We are the only product on the market that empowers you to send data to Salesforce and pull it back in real-time without any development or added expense. Our customers and partners are the heartbeat of Titan. If you need a feature, simply request it via our Titan X Lab and we will consider it for our roadmap! So what’s stopping you? Schedule a demo today.

Discuss.io is a smart platform that allows global brands and agencies to plan, execute, and share qualitative research conversations at scale. We assist enterprise market researchers, UX specialists, product managers, sales professionals and brand managers in accelerating consumer conversations and streamlining the workflow. Key features include live video interviews and mobile screen sharing, interactive whiteboards and powerful tagging. You can quickly create highlights reels that highlight key moments and save hours of video. We offer a wide range of market research services, including moderation, human translations, recruiting, and program management through our marketplace.

Software that improves customer service efficiency and organization. Service Hub allows you to provide better customer service immediately. Service Hub™, has everything you need to delight customers on a large scale. They will have an exceptional experience with your company and help them to help others. This will help you build a loyal customer base that will continue to support your business. Provide organized customer service that provides complete and efficient answers. Customers don't care much about the company's internal structure. They want help. If your teams are not connected, it can cause friction and confusion for customers. Service Hub™ allows you to create a seamless customer experience. The Conversations inbox brings together all your communication channels, including email inboxes and forms, live chat, Facebook messenger, and Facebook messenger.

Rannkly, an AI-driven software, can manage and improve the online reputation and social media platforms for a business from a single dashboard. It allows you to monitor, respond, and generate ratings and reviews for your business in order to build your brand. It automates the response process using time-saving technology. You can also schedule and publish social posts to all platforms with one click. All these features are combined with the all-in-one QR Code which allows both customer and organization to interact with each other using better technological tools. Customer can easily check out the services of the organization. Organization can also collect and organize customer data effectively. Customers can view the menus, offers, and coupons of the company. Organizations can manage their customer database with a single scan of WhatsApp. Accept payments via QR code and connect to your organization to increase public engagement

ReviewInc is a leader in Business Reputation Management Services. ReviewInc's growing client base includes major international chains, brand-auto dealers, dental, medical and travel, leisure, property managers, retail stores, restaurants legal services, country club owners, and many more. ReviewInc is dedicated to educating business owners about the importance of customer reviews, and managing your online reputation.

Zonka Feedback allows you to collect customer feedback from multiple channels. Zonka is a multi-channel survey app that allows businesses and marketers to capture customer feedback, receive instant alerts, and gain valuable insights. Zonka is easy-to-use and set up for non-techies.

Global leader in survey software. 20 million questions are answered each day. You can keep your competitive edge by listening to your customers. Customer satisfaction surveys allow you to connect with multiple touchpoints to learn exactly what your customers want, expect, and need. Learn from your employees what is working and what isn't. You can conduct 360 reviews of employee satisfaction or send compliance quizzes. Employee surveys are great for anyone in HR and team leaders. You can tap into the thoughts of the world whenever you want. Market research surveys allow you to gather opinions from existing and potential customers, test concepts, measure brand awareness and more. Join the 98% of Fortune 500 companies that rely on SurveyMonkey People Powered Data.

Everything local businesses need to win. Text with customers, get more reviews, collect payments, send text marketing campaigns, and centralize your communications—all from one platform.

Why use 8 systems when one package could do the job? Weave allows patient, client, and customer communication to be easier and more efficient while working in and out of your office. This is especially helpful during COVID. Weave makes it easy to communicate with clients and patients.

In today’s fast-paced digital world, small businesses often face significant challenges in gaining visibility on Google and other local search platforms. This limited visibility can prevent these businesses from connecting with potential customers precisely when they're needed most. At Local Siren, we specialize in enhancing your business's online presence to not only make you visible but also ensure you stand out in local search results. Our expertise allows you to concentrate on your core activities—serving your customers and expanding your business—while we handle the intricacies of local SEO. Let us help you engage with your community and ensure your services are prominently displayed where it matters most. Partner with Local Siren and make your mark in the local marketplace.

Guestmeter.com is the one-stop solution for all your reputation and guest feedback needs. You can use Guestmeter.com online to manage your reputation and conduct guest satisfaction surveys. It allows you to interact with guests and manage online reviews on Tripadvisor, Booking and Hostelworld, Zomato and Yelp. Our mobile app allows you to manage guest feedbacks from anywhere you are. You can also receive real-time alerts so you can quickly take action to ensure your guests leave your business happy. Are you not yet a customer? Visit www.guestmeter.com to request a demo. The key features of Guestmeter app are: SOLUTION FOR GUEST SATISFACTION QUESTION - Send a post-stay e-mail or international SMS survey to increase your online reviews on Tripadvisor, Bookings, Hostelworld and Zomato.

Do you want to grab customers' attention and keep them informed? Beupify offers a variety widgets that you can integrate into your website to notify customers about any updates to their product. The widgets are a great tool to increase your business value and conversion rates. They allow you to keep in touch with customers and build long-term relationships. Customer feedback can be used to improve your brand identity, increase conversion rates, and ultimately create long-term customer relationships. Beupify's targeted notification widgets and eye-catchy widgets make it easy to increase your business value. Beupify's eye-catchy widgets will update your customers with targeted notifications and targeted notifications. Your success is dependent on customer feedback. You need channels to collect task-based feedback from users and analyze their behavior. It will be a joy to see how your business grows, and how your product improves based upon the unique tools and collected feedback.

All-in-One Software for Digital Channel Feedback Mopinion is a digital platform that helps digital enterprises listen, understand and act across all digital touchpoints (website, mobile, and email). Mopinion allows its users to create customisable online feedback form (including various CX metrics like NPS, CES and CSAT) and trigger them based upon rules such as mouse movement and time on page. It also allows for comprehensive visualisation via customisable dashboards, text analysis, and smart labeling. Users can use proactive alerts, role-based views, and connect to PM tools like Trello or Asana to receive feedback and collaborate with other members of your digital team. +Customisable feedback forms +Real-time statistics Integrations with +API +Various CX metrics +Text analytics +Advanced reporting capabilities Mopinion pricing starts at $35 USD/month

Press’nXPress is a journey-based experience management platform that helps companies deliver a first-class customer experience by monitoring customer satisfaction in real-time. The Press’nXPress cloud platform enables companies to capture customer feedback through the modern and complex customer journey and everywhere the customer is, including physical, digital, social, and voice channels. Ask the right questions at the right time in point of service such as website, checkout, cashier, exit, cafeteria, lobby, gym, post-transaction, or after-call. Utilize omni-channel feedback collectors: Kiosk, Website, SMS, Email, QR, IVR, App, Business online review. The Press’nXPress powerful artificial intelligence (AI) and machine learning (ML) engine operate fully automated to dig deeper into customer journeys and detects experience gaps. With ready to use CX Insights Dashboard explore action-oriented insights overall touchpoints and in real-time to optimize customer experiences.

AskNicely is an innovative customer feedback platform that uses the Net Promoter Score (NPS) to measure and improve customer experience. AskNicely allows brands and businesses to collect feedback through one-touch surveys. The team can share real-time insights with them, as well as empower them to take immediate action based upon customer feedback. AskNicely integrates with many of the most popular tools that businesses use every day.

Fullstory is a platform for behavioral data that reveals the hidden story behind consumer behavior. Fullstory allows product, engineering and data teams to connect sentiments signals with other data sources in order to design the next best actions. Fullstory provides deeper and more immediate actionable insights than conventional web and product analyses that can only surface what is happening but not why. It is the only behavioral data platforms that provide the context needed to create in-the moment experiences that drive revenue. Fullstory's behavioral analytics is ready for AI. It uses first-party data that has been automatically captured, indexed and semantically structured. No longer do enterprises waste hours and resources on data analysis.

Customer feedback can help you optimize your digital channels. To improve customer experience, collect real-time feedback from all your digital channels. Digital customer feedback can help you understand the "why" behind data. Ask your customers the right questions at the right time in their customer journey to help them make informed decisions. Get real-time feedback from your users to improve your website. Eliminate assumptions to get the real insight you need from your website visitors. You can improve your website's conversion rate by knowing what works and what doesn't. Get in-app feedback to help improve your mobile app experience. You can integrate feedback seamlessly into your app to target users at a particular moment in their user journey. Find out what you can do to earn 5-star app store ratings. Get data that goes far beyond click-through and open rates. Learn what users think about the content you send and use their feedback for improvement.

Improve customer retention and loyalty by improving the experience in real time with visibility into performance. You can escalate and correct situations as they occur using in-moment feedback. Customers also have problems at the moment. To foster a customer-focused culture and encourage continuous service improvement, share live feedback, benchmarks, and reports with the entire team. Compare results from all locations to establish brand standards. Your front-line staff can understand the customer experience and create action plans based upon real data. To improve employee training's impact, use guest feedback. Focus on the things that matter most to customers. You will be able to make informed decisions about how to improve your customers' experience, including cleanliness, staff friendliness, and food quality.

Fynzo's dynamic business software will revolutionize the way you work and help you deliver exceptional customer service. Let's take a look at our simple-to-use software tools, which will help you optimize your workflow. The Fynzo online survey tools can help you gain powerful insights by creating and sending personalized online surveys to your target audiences. Fynzo's pre-made templates, ease of use, and collaboration options make it easy to create and distribute surveys. You can create, share, and analyze survey results anywhere, anytime. Fynzo's user-friendly offline data collecting feature allows you to collect responses and view them in real-time. Your online surveys can be distributed to your target audience. You can embed them on your website, share them on social media profiles and send SMS invitations to them. Or, you can simply reach them via QR codes.

Modern Hoteliers will find refreshingly simple reviews, guest engagement and a messaging solution. Next Generation Reputation Management. You can influence your customer's booking decisions by using cutting-edge reputation management. Get new reviews, collect feedback and improve your online scores. Analyze reviews, display your best reviews on your website with the review widget, and respond automatically to your guests' reviews. Comprehensive Review Responses. You can stand out and inspire confidence in travelers by providing personalized, hand-crafted responses to their online reviews. Guest Messaging Platform. With SMS and WhatsApp, you can connect with your customers at every stage of their journey. Multi-channel communication platform that allows for personalized guest experiences, operational excellence, increased revenue, and a simple interface. Fully Automated Chatbot. AI-powered webchat increases direct bookings Travel shoppers who book through an OTA can save up to 60%

The Clarabridge Platform combines all VoC data, customer interactions, and feedback into one platform. AI-powered speech analytics and text analytics combine with the best Natural Language Understanding (NLU) in the industry to evaluate the conversations customers and employees have every day via phone calls, chats, private messages, and social media. Clarabridge provides timely answers to your questions about ease of business (Effort), customer loyalty, emotions, root cause for NPS change, high contact volume, churn, and many other topics. Clarabridge insights allow you to make fast decisions, track results, and act quickly. Clarabridge is a partner that provides solutions specifically designed for customer experience. It also has an AI-powered best in class text analytics engine. This allows you to understand every customer interaction and move beyond complexity to clarity. Clarabridge is the only platform that captures what customers say.

By offering a solid location marketing solution, you can help businesses maximize the high ROI of 'Near Me" conversions. Uberall allows your company to directly impact the online-to-offline journey and generate recurring revenue. How can you help your clients win local customers when 4 out 5 people search online before they visit a store? Uberall allows you to create a complete 'near me brand experience' for your clients and opens up new revenue streams. Real-time management and reporting of store locations across all search engines, mapping systems, media channels, and other channels that drive sales. Social reviews have a direct impact on local sales. Engage consumers on all platforms, in real-time. Convert online searches into in-person sales. Optimized store pages will increase SEO for every location.

Communicate directly with your users to build better software. Bugs can be fixed 10x faster than other competitors. Allow users to pinpoint exactly where it occurred. Replay bugs exactly the way they happened. You can see things through the eyes and opinions of your users. Let users know that they are heard. Establish trust and relationships with your customers. Surveys based on user feedback. Targeted surveys provide user insights that can be integrated directly into your app or website. You can integrate in minutes using mobile and web apps. All your tasks can be managed, tracked and assigned in one place. Users can draw the bug and choose where it is. Integrate Gleap to automate your workflow with all your favorite platforms, including Zapier. Your users will know that you appreciate them when they spot something isn't right. Get 40% more productivity with bug reports. No more trading emails with users.

Our Smileys collect genuine feedback from customers to help you improve customer experience, drive efficiency, growth and profit. Happy customers are more likely to buy! Capture emotions now and again. Improve customer experience is a continuous cycle that involves gathering reliable feedback and then taking action. Real-time customer insights can transform your business. We are happy to discuss the Smiley feedback solution with you and help you determine how it can be tailored to your business. HappyOrNot improves customer experience, identifies problems and suggests solutions. Let the feedback flow and share it with the entire organization to inspire service excellence. It's one thing that works. Our Success Services provide the best practices and tools to transform your company. An analytics tool that works well is fun and accurate. It also provides real-time insights and predictions.