Best Conversational AI Platforms of 2024

We're building a leading platform for chat artificial intelligence. We began with a proprietary database of billions of chats and spent over $3,000,000 to train unique language models. Our platform is used by millions of people. We constantly optimize our language models to make them more entertaining. Speak with chat AIs around the world to learn about their capabilities. Millions of people are chatting, creating and sharing chat AI personality. And we're just getting started. We empower our community to create the most entertaining chat AI in the world. Our models are trained using billions of tokens, and millions of reward signal generated by our users. Our latest model outperforms OpenAI ChatGPT in terms of session screen time by running AB testing with real users. We develop and optimize our language models. We train our models continuously on our proprietary chat messages dataset.

PygmalionAI, a community of open-source projects based upon EleutherAI’s GPT-J 6B models and Meta’s LLaMA model, was founded in 2009. Pygmalion AI is designed for roleplaying and chatting. The 7B variant of the Pygmalion AI is currently actively supported. It is based on Meta AI’s LLaMA AI model. Pygmalion's chat capabilities are superior to larger language models that require much more resources. Our curated datasets of high-quality data on roleplaying ensure that your bot is the best RP partner. The model weights as well as the code used to train the model are both open-source. You can modify/re-distribute them for any purpose you like. Pygmalion and other language models run on GPUs because they require fast memory and massive processing to produce coherent text at a reasonable speed.

Small and medium businesses now have the ability to scale their support capacity, without hiring extra staff. Lyro answers your customers' questions instantly and talks to them. Lyro can answer up to 70% of customer questions, allowing your real agents to focus on complex tickets. Lyro is able to answer questions in under 15 seconds, while human agents take an average of 2 minutes to respond. Lyro only uses the data from your support content to minimize the possibility of false answers. Lyro updates its information in real time. Playgrounds are a great way to see how AI will respond to customer questions based on the data you provide. If customers ask questions that Lyro does not know, the AI will redirect them to your agents. Lyro can provide assistance to multiple customers simultaneously, allowing you to respond to every inquiry when demand spikes.

ServiceSim is a simulated customer with AI that allows your agents to practice any customer scenario in an actual conversation. ServiceSim allows agents to practice with voice or chat, bridging the gap between classroom and contact center training. ServiceSim prepares your agents to handle any customer service challenge, whether it's handling complex product inquiries, dealing with angry customers, or resolving complex support issues. Replicate the customer's side of any interaction by using unique and realistic voice or text conversations that simulate the most sophisticated customers. Trainers do not need to constantly watch over agents to effectively deliver feedback, give instructions, and spot problems.

You can improve your customer service with social listening tools and AI conversational robots. Keep up-to-date on online listening and data analysis. Participate in online discussions about customer service integration. Multichannel AI automation can improve customer service. Monitor online conversations that are important to your brand. You can manage your online brand image by using AI-based online listening and data analytics engine. Integrate all your social profiles into one online brand management tool. To increase customer satisfaction, engage in online conversations with customers and potential customers on all channels. Disruptive technology can transform customer experience. Use AI conversational bots to enhance your brand communication and exceed audience expectation.

Every conversation should count. Online conversations can be messy. Voices can get lost in the noise. Ideas are lost in the noise. Agora was created to empower people to solve problems together, one actionable conversation at time. Conversations can take place in many places. It takes superpowers to discern the signal from the noise. Agora automatically finds actionable insights through machine learning and natural speech processing. These insights will help you optimize your workflow and get you on the road to greatness. Prioritize intelligently. Based on any customer message, instantly predict urgency, churn probability, and resolution path. Identify trends. Keep up-to-date with the latest trends, suggestions, and issues in real time. Suggestions for a solution. Suggested response will save you time and help you avoid common questions.

With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is a global leader in omnichannel communication. We make it our business to simplify how brands connect with, engage and delight their customers at global scale. Our programmable communications platform delivers a suite of tools for advanced customer engagement and support, plus security and authentication. We make this available to you across the widest range of communication channels possible. THE INFOBIP ADVANTAGE (1) Personalized omnichannel customer connections Achieve deeper customer engagement across the widest selection of local and global channels, including: SMS, RCS, WhatsApp, voice, video, email and the most popular chat apps. (2) Global reach, local presence Our 60+ offices around the world allow us to react faster. We provide 24/7 customer support, technical solutions in-line with needs and local requirements — based on proven best practices. (3) Full stack customer engagement Deliver better outcomes for your business by enhancing your communications with fully integrated contact center, marketing automation, and chatbot building solutions informed by our customer data platform.

Good conversations turn leads to customers... and customers into brand ambassadors. Experts and beginners can use our no-code AI Chatbot Builder to create bots. Automation bridges the gap between "growing" or "great". Our AI Chatbot Builder gives you the same tools Fortune 500 companies use to automate their processes, from customer attraction to nurturing to onboarding and building fans. Your business' growth will be limited if it relies only on a few sales superstars. High-performing AI chatbots can mimic the conversations of top salespeople and deliver the message 24/7, with consistency, at large scale. They won't get sick, get fired, or demand a raise. When it comes to leads, quantity is more important than quality. High-performing AI Chatbots can filter out the tire-kickers and serious customers.

Aivo has been solving the main problems of companies in customer service and growth since 2012 using omnichannel solutions powered with Artificial Intelligence. The company provides easy-to-use solutions that improve customer experience and is focused on giving people back their time. Aivo has 7 offices in North America, South America, Europe and Asia, as well as presence in 22 other countries.

Woveon is the only technology able to connect billions of customer data points, such as live chats with internal data systems, to suggest optimal workflows, recognize compliance violations, and automate repetitive agent research. We are used by companies to improve their existing live chat, AI service and business automation processes. Organizations can better serve customers by having a holistic view and avoiding siloed data and disconnected interactions. A single customer view allows you to see all customer's relevant transactional, conversational and behavioral data. Woveon uses AI and machine learning to search millions of customer data points in order to find untapped revenue opportunities. These will prompt agents to take action by generating suggestions that have historically had higher success rates.

Fully automate your advertising across Facebook and Google. Increase conversions for your business. You can easily create, manage and optimize ads from one platform. AdScale uses advanced AI & Machine Learning technology. It automatically creates and manages advertising campaigns across multiple channels using one platform. It is used by Ecommerce stores, advertising agencies, and advertisers of all sizes.

Our intuitive interface makes it easy to create code. Botnation makes it easy to create a template or follow our tutorials. Our platform is easy to use and powerful. Our connectors and plugins allow you to connect your chatbot with the tools that you already use. You can save the data that the bot collects in your CRM and use it in your chatbot. Make funnels, set your KPIs, and AB-test your content. Follow our recommendations. All the tools you need to monitor, analyze, and help you build your chatbot are available. A combination of advisors and chatbots is the best way to provide customer service. Botnation is a one-stop solution that offers a connected and augmented live chat module. The bot and human agents can communicate easily.

Our Next Energy is leading the way to an electric future by innovating energy storage solutions that will quickly expand the world's access to sustainable power. Our Next Energy, Inc. was established in July 2020 by energy storage industry pioneers. Our collective experience makes us uniquely positioned to accelerate electrification. Gemini 001 was demonstrated in an electric vehicle that covered 752 miles without recharging. This is a paradigm shift as an electric vehicle can now store enough power to meet all consumer's needs. The experimental battery has a 203.7 KWh capacity and an energy density 416 Wh/L. The Aries™, battery system has a higher system-level energy density than other leading brands. Aries™, which uses safe and sustainable cathode chemicals (LFP) to avoid thermal ranaway, offers a modular architecture that can be configured in parallel or series.

Cognigy is a global leader for conversational AI automation in contact centers. Cognigy.AI is a low-code platform that allows enterprises to automate employee and customer communications with intelligent chatbots and voice commands. Cognigy.AI provides superior user experiences and reduces support costs. It also integrates seamlessly into backend systems. Cognigy.AI can be used in SaaS or on-premise environments. It supports conversations in any language, on any channel, including phone, SMS, and mobile apps. Cognigy has many clients worldwide, including Daimler, Bosch and Lufthansa. Learn more at cognigy.com.

Rezolve.ai is a GenAI-enabled employee support and engagement solution that integrates with Microsoft Teams, elevates employee experience, unlocks enterprise knowledge, and unleashes digital dexterity for enterprises. Rezolve.ai AITSM elevates employee experience, unlocks hidden enterprise knowledge, and unleashes digital talent, making it an indispensable tool for organizations looking to enhance their IT capabilities and drive innovation. Benefits of Rezolve.ai: • Enhance your service desk efficiency • Elevate your employee satisfaction (ESAT) and wait time • Provide support 24x7 • Eliminate Enterprise Friction • Increase Employee Productivity • Boost your ROI • Unleash digital dexterity • Engage your employees via MS Teams

Our goal is to make your customers return and stay with you brand by automating customer support and improving the user experience, so that it becomes your key differentiation on the market. Amio enables you to rethink the way you communicate with your customers using cost-effective communication methods. This increases customer loyalty and allows customers to reach you via their preferred channel. Amio reduces call center costs through pre-trained natural-language processing (NLP), access to all messaging channels, and the ability to redirect customers to digital channels or self-service. You can be available 24/7 to answer customers' questions on their preferred channel. Let human-agents concentrate on complex cases and take as much time as they need. You can design, deploy, analyze, and all this is under your control. Give your customer support team the tools they need to become AI experts. Your customers are changing, so is your business. You can improve the assistant by using precise insights and not making assumptions.

The operating system for conversational businesses. Deploy intelligent bots to automate customer interactions and reduce operational challenges. Digital Conversations have revolutionized the way we communicate and interact. The way we do things has changed, whether it's asking Alexa to play our favorite song, ordering pizza via Facebook Messenger, or getting real-time advice via interactive conversational apps. This new behavior is already causing a shift in the way consumers interact with businesses. They expect to have a conversation with you in a natural and personal way, just like they do with their friends. Every business needs a conversational overhaul NOW. A conversational layer can be added to the CX to simplify how consumers interact with brands.

Yekaliva is an intelligent chatbot platform that helps to track leads, scale customer service, and automate workflows. Yekaliva learns from every interaction. It uses advanced Artificial Intelligence and machine learning. The chatbot becomes more natural speaking over time.

Only phone designed for sales. The only phone that can warm up cold calls with HD quality and real-time coaching powered By Ai. Because every closer needs some help. Video conferencing, dialer and SMS all in one so that your data is always available and your team doesn't feel overwhelmed. Speech coaching can be used to help reps identify if they are speaking too fast, too slow, using too many filler words or talking too loud. Call analytics and dashboards can help you uncover insights and best practices. To ensure that no data is lost, autolog calls, transcripts, or notes can be uploaded to your CRM. Voice Intelligence makes it easy for reps to say the right things on a call. Battle cards are displayed in real-time and help them make decisions. You can see the sentiment of any call, assist reps, save at risk deals, and find the best coaching opportunities. Voice Intelligence uses Speech Recognition for transcription, Natural Language Processing for analysis, and Machine Learning to make intelligent recommendations in real time.

Leadoo Marketing Technologies is one of the fastest growing MarTech companies in the Nordics. Leadoo was founded in 2018 and has more than 750 clients around the world. They have successfully converted over 6X as many sales leads than ever before. Leadoo, the first and only Lead-Driven marketing platform in the world, offers a simple toolkit that converts passive website visitors into qualified leads. It is interactive and friendly. We help companies generate more leads, convert qualified applicants, and improve customer care with bots and humans. Leadoo was created for one purpose: to deliver results. Leadoo has everything you need to improve your marketing and surpass sales targets. Our mission is to increase sales by creating meaningful interactions between customers and companies.

Social media can help you get more results. You can publish, reply, and analyze social media with ease. You can schedule, publish, and optimize your social media content faster. You can preview how your post will look on mobile and desktop before you publish it. This allows you to quickly correct any errors. To feel more confident, use Post Approval to allow your colleagues to view a post. Are you looking to improve your results and take your work to the next level? Use our 9 insightful metrics to see which content is most effective in achieving your goals. You can schedule the most popular posts with just a click. That is efficiency.

Membit goes beyond virtual agents and allows market predictions and promises to be made. Our unique platform offers Intelligent Behaviour Management delivering Exceptional CX to the Enterprise Membit has created a conversation behavior & dialog management module that continuously monitors all scenarios and responds correctly to them, ensuring exceptional CX in all circumstances. Conversational AI has seen a rise in demand due to the shift to home-based work and the rise of virtual contact centers. Automation is now a key component of business operations. Membit solves one of the biggest challenges enterprises face: how to deploy solutions that reduce overall costs and improve customer satisfaction.

Our AI is your best agent, trained to answer all questions and guide customers through every step of their journey, 24/7. Our AI is cost-effective, quick, and offers out-of-the-box domain knowledge and integration. Enterprise Bot's conversational AI is superior and can understand and respond to user requests in multiple languages. Our domain knowledge allows for high accuracy and record-breaking time-to-market. We offer automation solutions that integrate into core systems, whether it's commercial or retail banking, asset, or wealth management. You can check the status of trades, pay your credit card bills, send offers and much more. To increase sales and cross-sell, provide simple answers to complex questions about insurance products. Our smart flows will allow customers to quickly report claims using our smart flows. Our AI interface allows customers to ask questions about ticketing, book tickets, check train schedules and provide feedback.

Everyone must start small. Quriobot's features can be used to run global corporations at a cost that is affordable for everyone. You know your customers. We can help you have the right conversation. You can use the templates to create Quriobots that meet your needs. You can use the drag and drop designer for a list of available step types to help you create conversation that suits your voice. You can either start from scratch or use one of our templates. You can work on multiple bots simultaneously using multi-user accounts. This allows you to see which step types are available to create the best conversation. All types can be used to get feedback from customers and to retrieve important information.

Never miss a lead on your website. Chatbots and live chat can be used to reply 24/7 with friendly conversational messages. Adding a bot to your website is easy and quick with Continually. Potential customers expect an instant reply. Chatbots allow you to capture leads by automatically replying, even if you're not in the office or in another time zone. Drag and drop bot builders make it easy to create complex bots quickly. You can reply to messages in our inbox or take control of bot conversations. Customers can book meetings at a time and place that suits them both, without you having to lift a finger. Connect incoming leads with your CRM, email list, and more. Use our Wordpress plugin or our embed code to add our code to your site.