Best Conversational AI Platforms of 2024

Create, preview, test and export conversational interfaces. Simple or complex interactions can be designed. One click allows you to preview the final user experience. You can test the final user experience with real users, without building anything. Export in video format or directly to Dialogflow and Rasa. From the initial idea to a prototype and all the way through a fully mapped design. Botsociety can be used as a conversation design tool. Your initial idea can be prototyped. Next, create a complete interaction using a limitless canvas. Botsociety can be used at any stage in your conversation design process. What will your chatbot or voice design be received by users? Once it's built, don't wait for it to be discovered. Before anything is built, you can use our prototype feature to gather feedback and make informed choices. Did we mention data? Data can also be collected for your Natural Language Processing model.

An independent platform that is constantly learning allows you to integrate voice and conversational intelligence into products. The next-generation multilingual Voice AI-powered contact center automation platform has been designed to have human-like conversation. VIVA uses a unique conversation framework to understand intent. Dynamically creates custom conversations with customers. Available 24x7. Supports 10 languages and 160+ dialects. High value through Voice AI banking solutions for the digital economy.

HumanFirst offers a highly efficient infrastructure and workflows for exploring, curating and scaling your AI training data. We produce the capabilities to scale NLU & NLP. HumanFirst is a conversational AI platform. Real voice-of-the-customer data, always in the loop. HumanFirst Studio makes it easy to work with text and voice data to train and maintain NLU models that understand natural language. You can replace ad-hoc data collection and labeling with a seamless experience that lets you build and improve your AI's performance with real data. To train AI that understands customers, import your Search and Help Center requests and emails. Improve accuracy and discover intents. It is difficult to figure out what intents you need and to come up with training phrases manually. This can lead to poor coverage and inaccurate intents.

All you need to build, train, and manage voice assistants is one place. Talkie is your one-stop shop for conversational AI. It allows you to create powerful virtual agents without writing any code. It is easy to implement. Scales on demand. Our voice assistants are easy to interact with. Customers can speak at their normal pace, interrupt, or change the subject at will, much like a conversation between people. Voice assistants are able to answer repetitive queries and provide support 24 hours a day, significantly reducing your contact center costs. To improve customer service, provide zero on-hold time as well as first-call resolution. Agents can spend more time solving complex queries and providing personal support. Customers will be less frustrated if they receive the same level of service and accuracy on every call. You can create virtual agents by using a drag-and-drop interface. This allows you to quickly create agents that help customers reach their goals.

CEDEX Technologies, a chatbot development company based in Kerala, India is a specialist. We are a dedicated group of chatbot and voicebot specialists. We create custom chatbots for each client based on their unique business needs. We develop, train, and design high-quality chatbots. Chatbots are rapidly evolving and will eventually replace humans in customer care, entertainment, news, delivery, corporate information exchange, and customer service. It may seem easy to create chatbots. A dedicated chatbot development team is needed to create a chatbot that meets your business needs. Chatbots are able to help customers 24 hours a day. Chatbots aren't prone to having bad days, they don't get bored easily and can provide better customer service. Chatbots are able to automate tasks that need to be done often and at the right moment.

It is expensive to drive online prospects to your site. You must know who they are before you let them go. Website visitors are potential customers who are eager to speak with you. Chat with them live. Websites convert less than 3% to 5% of visitors to sales. Your website should not be one of these websites. We can customize both the chat widget design on your website and the chat responses that chat agents will use. It takes only minutes to add our live chat widget on your website. The rest will be taken care of by our support team. We begin chatting with your website visitors and send you qualified leads in real time via email, text message, and/or live phone connects. Live chat available for personal injury, criminal defense and bankruptcy, as well as other legal practice areas. Live chat available for HVAC, plumbing and roofing, window, solar, general contractor, and other home or commercial services businesses.

Certainly is an AI platform that uses conversational AI to facilitate ecommerce and customer support. Companies can deliver extraordinary experiences and scale their growth with our next-generation technology. Conversations with visitors provide insight that helps to ensure fewer product returns, lower cart abandonment, and a higher customer lifetime value. Certainly is on an ambitious mission to help businesses create amazing user experiences by creating a digital counterpart of their top salesperson. The Certainly Conversational Ai software works seamlessly across all platforms that you use to run your business. It's your new conversational interface for customer care, sales, marketing, community, HR, and management. It transforms any interaction into a frictionless and relevant user experience. Are you curious about how automated chat could help your business? Let one of our experts walk you through a Conversational AI chatbot that is tailored to your content.

Sayint captures and transforms customer conversations into actionable insights. Relevant stakeholders can use this intelligence to improve, automate, or develop key business functions. Sayint captures and transforms customer conversations into actionable information. Relevant stakeholders can use this intelligence to improve, automate, or develop key business functions. Sayint allows organizations to audit 100% of conversations, rather than 2-3% as the industry standard. The platform alerts the relevant teams about possible threats and breaches, and helps reduce penalties. This makes it easy to create compliance documentation and proof. Sayint uses a holistic approach to capture key metrics such as C-SAT, NPS, and CES based industry benchmarks, and also shows customer journey reviews from different data sources, and proactively engages with relevant services.

Our bot-building platform allows you to easily manage business tasks by using powerful conversational AI interfaces. SAP Conversational AI is a set of natural language processing services. It is the conversational AI layer within SAP Business Technology Platform. It allows users to create and monitor intelligent chatbots using one interface. This makes it possible to automate tasks and workflows. With low-code development, you can quickly create powerful enterprise chatbots and integrate with the SAP ecosystem. Chatbots can deliver exceptional customer and employee experiences and help you lead the conversation-driven economy. Our multilingual natural language processing technology (NLP), enables personalized conversations to be delivered at scale, on any device, anytime, anywhere. Automate repetitive tasks so that your resources can concentrate on high-value tasks.

Kore's AI first virtual assistants streamline and automate the customer journey via voice and digital channels. They can respond to complex questions with high accuracy and deflect them. SmartAssist is an AI-first customer experience platform. It automates inbound calls and digital interactions to increase containment and improve Net Promoter Score (NPS). BankAssist is an intelligent virtual assistant that delivers personalized, conversational banking experiences across a variety of digital and voice channels. The Kore 'no code' platform and solutions combine an AI-first conversational interface with digital UI. The platform allows enterprises to design, build, test, deploy, and maintain AI-powered virtual assistants, process advisors, and digital apps in less than 30 days. Kore's vertical and horizontal solutions are highly customizable, domain-trained, and easily deployable on a variety of digital and voice channels.

Verloop.io is the world's most popular customer support automation platform. It helps businesses deliver exceptional support experiences to customers across all channels.

Accelerate your roadmap. Get to market faster and remain at the forefront the cognitive revolution. With cutting-edge technology, unlock each developer's potential. A solid foundation is the key to a good tech stack. Meya allows you to run your cognitive apps in a modern computing environment that is secure, compliant, performant, and easy to manage. Our team is constantly updating our framework to keep up with the latest in artificial intelligence research. We ensure that your cognitive app is hosted, integrated, and more. This allows you to focus on creating a great user experience. All you need to build, host, and train your cognitive app is in one place. Scale your bot quickly and take advantage the most popular messaging platforms and customer support platforms. Connect to your business backend to handle any complicated use case. Let us handle the rest.

Botco.ai allows businesses to have intelligent conversations with their customers through a conversational marketing platform. The best conversations go beyond words. Help your customers find the information they need, when and where they want it. Good conversations start with listening. To learn more about potential customers, build and foster relationships. Botco.ai facilitates conversations about your company's products and services. Connect with your customers to get location-specific information. This will allow you to encourage connections, scheduling, and purchasing from all locations. Go where your customer is. Our tools are compatible with all the most popular messaging channels around the world. Botco.ai uses Artificial Intelligence to make each conversation authentic. Intelligent conversation processes messages and handles customer requests. Botco.ai has the ability to deploy chatbots via messaging apps, sms, and websites.

Symbl is an API platform that allows developers and businesses to quickly deploy conversational intelligence on any channel. Our APIs provide access to machine learning algorithms that can infuse any type of conversation data to uncover actionable insights across all domains and channels (voice chat, email, social) without any need for training data, wake words or custom classifiers. Symbl makes collaboration easy at scale by democratizing conversational technology. Our proprietary workplace productivity API allows organizations to scale up our technology. This allows brands to optimize key workflows and improve customer experience. Our API can be tailored to your needs, whether you're a veteran developer or just starting to explore ways to harness employee collaboration.

The world's most user-friendly, no-code, no fuss conversational AI platform. The boost.ai platform, powered by proprietary self-learning AI and equipped with an enterprise-ready feature list, is the easiest, most efficient, and most scaleable way for businesses to automate and streamline their internal business processes. Boost.ai combines deep learning and natural-language processing (NLP), with its proprietary automatic semantic interpretation (ASU), technology to interpret and respond directly to queries via a chatbot, Messenger, Skype, Messenger, or Slack. It provides a host of features, including a centralized information repository and authentication management, pre-defined template, language detection, conversational voice recorder, and more. With support for Microsoft Teams and Zendesk, Salesforce, and other analytics, gain insights into customer conversation data, quality rating, as well as other metrics, to optimize customer engagement.

With our intelligent automation platform, you can create your own eworkers to automate business processes from end to end. Techforce.ai's integrated technology allows IT and business teams to create AI-powered e-workers using our proprietary Low Code Conversational AI and Document Processing AI capabilities. Customers say Techforce.ai's integrated low-code AI/Automation suite, and its "As a Service" e-worker business options are significant value differentiators compared with other siloed automation tools that require expensive and time-consuming system integration efforts to achieve the same.

Amazon Lex allows you to create conversational interfaces in any application by using voice and text. Amazon Lex offers advanced deep learning functions such as automatic speech recognition (ASR), which converts speech to text, or natural language understanding (NLU), which recognizes the intent of the text. This allows you to create applications that are engaging and have lifelike conversations. Amazon Lex gives developers the same deep learning technology that powers Amazon Alexa. This allows them to quickly and easily create sophisticated, natural-language, conversational bots ("chatbots") with ease. Amazon Lex allows you to create bots that increase productivity in the contact center, automate simple tasks and improve operational efficiency across the enterprise. Amazon Lex is a fully managed service that scales automatically so you don’t have to worry about infrastructure management.

A managed service specifically designed for bot development. Create intelligent, enterprise-grade bots that enhance the customer experience and keep you in control of your data. You can build any type of bot, from a Q&A bot or your own branded virtual assistant, to quickly connect your users with the answers they require. By easily integrating Cognitive Services, you can create a bot that can interact with users naturally. Open-source SDK and tools are available to help you build, test, publish, and publish your bot on Azure. Your bot can be deployed to popular channels wherever your customers interact. You can create your own virtual assistant with solution accelerators. Integrate bot service across multiple communication channels to reach more people, more often. You can use bots on your website, apps, Microsoft Teams and Skype.

atSpoke is your ticket for a faster, better service desk. Turn messy Slack IT support channels into a convenient service desk. AI can automatically resolve 40% of all tickets instantly. Automate triage, classify, and assign service tickets using AI. Integrate tools into tickets to trigger actions. atSpoke is a modern workplace support desk that removes the complexity of traditional IT ticketing for faster, better internal support. Every team can use powerful ticketing that is easy to use and built for speed. Machine learning automates both knowledge and service requests. Conversational ticketing designed to work with Slack and Teams, email, web, SMS, and Teams. Integrate your tech stack to get more done within tickets. For the best chat experience, purposefully designed to work with Slack. AtSpoke is available to all employees in seconds. AI that automates repetitive agent tasks can increase efficiency.

swivl simplifies AI training Data scientists spend about 80% of their time on tasks that are not value-added, such as cleaning, cleaning, and annotation data. Our SaaS platform that doesn't require code allows teams to outsource data annotation tasks to a network of data annotators. This helps close the feedback loop cost-effectively. This includes the training, testing, deployment, and monitoring of machine learning models, with an emphasis on audio and natural language processing.

ServisBOT is a Conversational AI platform that allows businesses to create chatbots that automate key customer interactions and employee interactions across multiple digital channels. The platform offers low-code tools that allow businesses to create exceptional customer experiences. It can also integrate securely with data from different business systems. Integration with live chat is possible for agent assistance and human handover. Multi-bot orchestration architecture allows for easier building and managing complex conversational AI solutions. It also makes it possible to orchestrate multiple bots on different NLP engines. The platform was designed to assist business people in creating solutions that meet their specific needs. IT can also have more control over the solutions as they grow.

Communicate with your customers using courier. 8 out 10 customers prefer to be served via messaging platforms such as WhatsApp Messenger, FB Messenger, or Twitter. Our intelligent conversational platform simplifies work by unifying chats from customers via popular messaging apps (WhatsApp Messenger, Messenger, Instagram, Telegram), and managing them in one place. It also facilitates the shopping experience by providing immediate attention and automating responses. Connecting all your main channels. All messaging channels are integrated into an intelligent conversational platform that simplifies service and sales visibility. We automate 80% human interactions, which reduces service costs by 50% and increases sales by 30%. We convert 30% of leads generated through marketing. Chatbots with official WhatsApp integration Register to automate, respond, monitor, and enhance all conversations your company has through Whatsapp.

Convert website visitors into clients Clientity is a chatbot that allows visitors to your website to enter their name and phone number so that you can close the sale over the phone. Chatbot integrated into all your channels. Increase your sales. Your website visitors won't leave it if they don't want to give their data. Clientity will talk to them and ask for their information to make them valuable contacts. Don't lose the customer at their most interest. Use the opportunity to ask a visitor a question and get their data before they leave. Clientity doesn't sleep. Clientity is always available to assist your visitors 24 hours a days. Your website's image will be improved. Respond quickly to customers' questions. Check out how Clientity looks on the website. Start free and expand if you have to.

Automate calls and messages using human-like robots. You can reduce costs, increase sales, and achieve a conversion rate of 25% or more in voice calls and messages without the use of coding. The patented DCT (Dialogue Contextualization Technology), from Odus.ai allows you to completely eliminate support agents. 99%. It's not a joke. Our Dialogue Builder makes it easy to automate your calls in just 2 days. Only 30+ questions are required for each topic. Stop wasting your time collecting too much data. Odus' unique modular structure allows us to create any software solution for you in less than a week using our SaaS or on premium solutions. Chatbots can be created and used to test without restrictions. Not for all channels. Web-widget and Messenger, Telegram, Viber or your widget on the mobile app. After you have signed up for a plan, you can cancel at any time. You are only responsible for paying per month. You will receive detailed analytics on conversions, scenarios, and dialogs.

Prodigal is a pioneer of Consumer Finance Intelligence, a new category of AI software that derives actionable insights by analyzing agents' conversations with customers and patients. Collection agencies, lenders, and healthcare providers rely on Prodigal to boost profits, customer experience, and compliance by optimizing operations and quality assurance. Nearly one in five U.S. borrowers have engaged with Prodigal over more than 200 million interactions. Headquartered in Mountain View, California, Prodigal’s global team is on a mission to build the intelligence layer that powers Consumer Finance. With the backing of domain experts, technology leaders, and top investors, including Accel, Menlo Ventures, and Y-Combinator, Prodigal is poised to become the next iconic vertical SaaS company.