Amio Description

Our goal is to make your customers return and stay with you brand by automating customer support and improving the user experience, so that it becomes your key differentiation on the market. Amio enables you to rethink the way you communicate with your customers using cost-effective communication methods. This increases customer loyalty and allows customers to reach you via their preferred channel. Amio reduces call center costs through pre-trained natural-language processing (NLP), access to all messaging channels, and the ability to redirect customers to digital channels or self-service. You can be available 24/7 to answer customers' questions on their preferred channel. Let human-agents concentrate on complex cases and take as much time as they need. You can design, deploy, analyze, and all this is under your control. Give your customer support team the tools they need to become AI experts. Your customers are changing, so is your business. You can improve the assistant by using precise insights and not making assumptions.

Pricing

Pricing Starts At:
$250 per month
Free Trial:
Yes

Integrations

API:
Yes, Amio has an API

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Company Details

Company:
Amio
Year Founded:
2017
Headquarters:
Czech Republic
Website:
amio.io
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Media

Amio Screenshot 1
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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Webinars
In Person
Customer Support
24/7 Live Support
Online

Amio Features and Options

Conversational AI Platform

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Natural Language Processing Software

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization