Amio Description
Our goal is to make your customers return and stay with you brand by automating customer support and improving the user experience, so that it becomes your key differentiation on the market. Amio enables you to rethink the way you communicate with your customers using cost-effective communication methods. This increases customer loyalty and allows customers to reach you via their preferred channel. Amio reduces call center costs through pre-trained natural-language processing (NLP), access to all messaging channels, and the ability to redirect customers to digital channels or self-service. You can be available 24/7 to answer customers' questions on their preferred channel. Let human-agents concentrate on complex cases and take as much time as they need. You can design, deploy, analyze, and all this is under your control. Give your customer support team the tools they need to become AI experts. Your customers are changing, so is your business. You can improve the assistant by using precise insights and not making assumptions.