Best Conversational AI Platforms of 2024

Integrate Diddo to enhance your website's experience. This ChatGPT powered chatbot is as unique as your company. Say goodbye to generic conversations and hello to intelligent, personalized conversations. Diddo will do the heavy lifting for you. Import documents, scrape web pages, or upload audio files. No coding required to embed your chatbot. Choose between chat bubbles or iframes. Full-screen is also an option. Automatically detect the user's language preference and switch to it. Customize everything from color schemes to logos. Customizable forms can turn casual conversations into valuable leads. Diddo can handle appointment bookings, FAQs and more. This allows you to focus on the important things. Diddo's custom-made prompts will help your chatbot answer even the most difficult questions. You can rest assured that your data is safe and secure. Voice interactions allow for a hands free user experience.

The latest AI technology that makes your customer service team's job easier and faster by creating automated replies. Chawebby AI will help you deliver top-notch customer service through a single AI-powered platform. This chatbot was created using a document that explains Chatwebby. You can embed this widget on any page of your website.

Chatbots powered by AI can help you to automate your business and boost customer satisfaction. They can also drive sales, provide instant responses, and save time. Enter the resources the chatbot will be trained on. You can enter the URL of a website, upload documents such as PDF, Microsoft Word and TXT, or manually enter text. You can add as many sources of data as you need. The chatbot will use all resources to train itself. The chatbot can be trained to use your business data such as knowledge base and website resources. This will allow it to answer customer queries accurately and instantly. The chatbot can answer customer questions accurately and instantly. This reduces the workload of your customer support team.

Grok is a computer program based on the Hitchhiker’s Guide to the galaxy. It can answer virtually any question and, much harder, it can even suggest the questions to be asked! Grok is a witty and rebellious way to answer questions. Please don't use this if you dislike humor! Grok has a unique and fundamental advantage in that it can access real-time information about the world through the X platform. It can also answer questions that other AI systems would reject.

Amazon Q can provide you with fast, relevant answers for pressing questions, solve issues, generate content and take action using the data and expertise in your company's code, enterprise systems, and information repositories. Amazon Q provides you with immediate, relevant advice and information to help streamline tasks and speed up decision-making. It can also help spark creativity and innovative thinking at work. Amazon Q can be customized to your business using more than 40 connectors. Business users, such as marketers, project managers, program managers, sales representatives, and others, can have tailored conversations, solve issues, generate content, and take actions. Amazon Q knows which systems it can access so that users can ask specific, nuanced queries and receive tailored results with only the information they have been authorized to see.

Superseek helps companies create AI assistants powered by ChatGPT that can be added directly to their websites to instantly answer customer questions. Turn your website or support content into an AI agent who knows your product and service, gives human-like responses, and is always accessible. Use routing buttons to direct customers to the right message or link. Adjust the instructions, AI model and bot role to match your business. Automatic content syncs and answer guardrails ensure that answers are accurate and current. Superseek allows businesses to enhance customer service using AI without disrupting existing tools and workflows.

Your web app users can have a chatbot who knows your platform, and all of the information associated with their accounts. Give your employees the option to ask a member of your team questions about your organization’s policies and processes. Give your guests a way to text a phone number to book reservations, answer questions, and much more. Your web app users can have a chatbot who knows your platform, and all of the information associated with their accounts. You can create as many chatbots as you want in your account. HappyML protects your data with advanced privacy and safety measures. You can control any chatbot interaction at any time. Monitor your chatbot interaction to ensure quality responses.

Payemoji is a Conversational Commerce Service that we cofounded in 2021. We solve the problem that businesses today struggle to effectively engage their customers e.g. SMS = Fraud; Email = Junk; Voice = Calls Screened; Apps = Download/Muted Notifications. WhatsApp Business Messaging Apps is our solution to help businesses engage with customers in a personalized, interactive and secure way. We sell our services to Enterprises based on three main use-cases where we automate any customer journey by integrating IT systems. • Personalized, interactive and secure notifications: Complementing SMS and Email notifications, i.e. business tick vs. spam & fraud. • Conversational Sales: Open a dialogue with your customer by opening an email with 98% open rates, 45-60% click through rate and 4X conversion. • Conversational Support: Support your customers wherever they chat with friends and other customers. No more waiting for a webchat

Chat Data is a platform for creating AI chatbots based on your data or data that has been curated by the service. It allows you integrate a chat widget into your website either by uploading a file or linking to it. The chatbot will respond to questions about the content that it has been taught. Use our flexible chatbot widget that can be embedded anywhere and is driven by your backend URL. This method is not just supported, but also encouraged as it minimizes our computing resources. Medical Chat models are chatbots that have been pre-trained using Chat Data. Our platform curates data sources to create chatbots that are proficient in human and veterinary medicine. To ensure HIPAA compliance, we do not retain chat history for chatbots in our medical chat models.

Analyze, augment and automate repeatable operations decisions to unlock AI's full potential and transform your business. Custom recommendations will help you guide your customers to the best product at the right moment. Focus on your customers' needs and behaviors by using first-party data. Decision orchestration is the process of continuously monitoring decision outcomes and organizing, sequencing and automating data sources and decision points to achieve specific goals within a larger context of business workflows and processes. Our intelligent applications enhance business processes throughout the product and customer lifetime cycle through AI-powered insights and guided recommendations. Agent-based automation is also available. AIaaS solutions bridge the knowledge and skills gap by automating repetitive and impactful decisions.

Personalize customer experiences using data from your CRM, Helpdesk, or other SoR. Automate outbound dialing to provide proactive support and lead engagement at any size. Smooth customer journeys that are seamless and easy to use. Automated voicebots, IVR, and messaging can help customers assist themselves. Simple, intuitive tools can create any customer experience. Add pre-built babelforce functions into your workflows to automate key tasks.

The 3rd generation of an award-winning no-code platform for hyper-automating conversational applications and workflows that operate over any channel and are powered by the latest AI.

SmartAction combines the best-of-breed technologies with services to deliver conversational AI as an entirely managed experience. We have more than 100 customer deployments and know a lot about automating conversations that drive engagement. You shouldn't trust your CX to anyone less. It's easy to build and manage a virtual agent. We do it all for your convenience. The SmartAction CX team will support you at every stage of the conversational AI journey, including the design, implementation and continuous optimization. SmartAction tailors each customer interaction to ensure the best natural language understanding (NLU), and achieves the highest accuracy. This allows our intelligent virtual agents perform at the same level as live agents, sometimes even better.

Customer Interaction Management platform using symbolic Ai. Maximize self-service rates. Increase customer satisfaction and brand loyalty Understands the meaning of every word. Inbenta can understand all the different ways users ask for the same thing. Rapid time-to market (days, not months) + high performance AI out-of the-box Patented NLP technology that uses Meaning-Text Theory + is highly conversational. Uses your existing knowledge, products, and content. Native support available in over 30 languages. Web, mobile, social, SMS, etc. Open APIs and SDKs that can easily be extended to suit your needs. Inbenta is trusted by many companies. Use our AI platform to manage common business use cases and other unique situations. Uses your existing knowledge, products, and content. Integrate, import, or manually add to Inbenta. You can create decision trees with our visual drag-and drop editor.

Inforobo is the first voice-enabled automated information assistant bot platform platform. It also offers an artificially intelligent response system in Software as a Service mode. This provides all in one solutions for customer service, sales, website assistance, and natural language interfaces for knowledge-base. Your website visitors can engage in automated conversations via the Inforobo bot platform. This allows them to chat or simply talk to the virtual assistant using speech to text and speech to speech features. The bot, or virtual agent, acts as a guide and provides answers to customers, helping them make shopping decisions and seamlessly increasing your sales. Inforobo's artificial Intelligence provides front-line support, so your customer service staff can focus on more difficult tasks.

KeyReply's conversational agents are an industry-defining patient engagement orchestrator. They are designed to be a patient’s personal guide throughout their healthcare journey. KeyReply's conversational agents provide a better experience for patients, increase engagement and increase brand preference for their healthcare provider. You no longer have to choose between scaling operations or cutting costs. Our clients experience a 17% reduction in costs while increasing their capacity. A patient engagement orchestrator is essential to future-proof your investments. KeyReply is a leader in this field. What happens if the conversational AI firm you work with refuses to add a particular workflow or functionality? What happens if their investors stop paying their salaries and their prices go up? Worse, what happens if their investors stop supporting them? They need to close down.

The Conversational AI Platform allows businesses to increase sales and service efficiency. CogniCor's CIRA Digital Assistants will meet these expectations. They will automate daily tasks that can be automated so you can concentrate on building relationships and strengthening portfolios. CogniCor's CIRA platform continues to grow and learn. It will understand your business and engage your clients on your terms. While delivering conversational AI interactions that can be understood and implemented efficiently, it will also understand your business.

LivePerson's Conversational Cloud is a preferred choice for some of the most innovative brands in the world. Our AI-powered Conversational Cloud made it possible to have over a billion brand - consumer conversations. We make it easy to make purchases and ask questions in the same messaging channels that consumers use every day. LiveEngage now has the Conversational Cloud, an AI-powered command centre for consumer conversations. Intent Manager allows you to see the intentions of your customers in real-time, as well as how well they are being fulfilled and those that can easily be automated. Create chatbots powered by AI that can work with human experts to fulfill the needs of your customers at scale. Conversation Builder is a simple and intuitive interface that allows you to create automated conversation flows. Conversation Manager is a dynamic workspace that allows you to interact with consumers and manage conversations. It is available on both desktop and mobile.

We are a software company founded by AI and engineering experts, who create exceptional technology to solve the most complicated process challenges. We want to create more sustainable businesses with improved performance in all metrics that matter: cost, quality, delivery, and human experience. Our advanced decision intelligence products – viabl.ai & XpertFactory – allow organisations to harness their two most valuable resources – the expertise of their staff and the predictive analytics of their data. We exist to help people make better decisions.

A leading provider of services for agents and AI-powered digital and voice automatization, we exceed customer expectations. No matter what industry, the measure for success is in the numbers. We at [24]7.ai understand the challenges faced by customer-centric companies and we know how to solve them. Our services and solutions are designed to impact the most important metrics: CSAT scores and revenue. Find out how we can make a tangible impact on your business. The [24]7.ai Engagement Cloud delivers a personalized, predictive customer experience that requires significantly less effort from you, your agents, or your customers.

Smartly extract entities from an intent statement and use the information (date, location, etc.) It can be used in a conversation. Chatbot can switch to a different conversation if a new intent is communicated to it instead of the information being asked. NLP is used to analyze each customer response, making the Chatbot smarter. Chatbots can be used to engage customers on your campaign landing pages, product/services pages and in the context of the page's objective. Your customer engagement language can be made more natural! Cognitive Chatbot supports 12 languages, allowing brands to communicate and engage in their local language. Chatbot's Personality feature lets brands and enterprises model different approaches to engagement with customers.

World-first in web chat services for businesses. Privately owned business based in Johannesburg South Africa that serves customers around the globe. Since 2016, we have been helping small and medium-sized companies to corporates. We believe in a Hybrid Chatbot System approach, where humans are an integral part of the live chat machine. We offer a cost-effective chatbot platform. ChatMarshal's outsourced chat tool allows businesses to increase sales and customer service. ChatMarshal was the first to offer live chat in the world. We are proud to be the first company to create a hybrid chatbot and live chat system. Our unique approach to hybrid chatbot systems is our USP. ChatMarshal uses AI to assist human agents. Humans are an important cog in the live chat machine. As the AI improves, we incorporate more technology into our systems.

hellomybot.io provides the perfect platform for developers and companies to create any type of conversational agent (voice bots, callboys, chatbots) using omnichannel bots (Saas). There are endless possibilities: redirecting web traffic and web-to-store, consumer acquisitions, competitions, consumer services, events, and conversational forms. Your bot can understand custom queries (voice and text queries) through personalized conversations. Your users will have a completely personalized experience. Your bot responds instantly and round-the-clock. You also have full control over the communications. Your conversational agent platform allows you to communicate directly with your customers. Plugs into your helpdesk software or e-mail. Reach your audience on any platform and take advantage each platform's unique features. Hellomybot allows you to reach the entire world through messaging apps.

With 24/7 coverage, you can instantly grow, retain, or engage your customer base. It is fully automated so that you can focus on what really matters. True Lark (formerly FrontdeskAI), offers an AI assistant named Sasha. Sasha can respond to missed calls via text and provide quick, compassionate responses 24/7. It's all fully automated so you don’t even have to lift one finger. Technology should match your business model, not vice versa. You have the freedom to organize your business in your own way. Sasha manages your website and can help you answer questions, book classes, appointments, or connect with new clients. Matching clients with the right pricing option, service and voice in your brand's voice will increase revenue and retention.

If you've searched for the best AI chatbots or the best live chat software tools, you'll find that none of them can match human live chat agents. Conversation intelligence is best when a human is involved. We only use artificial intelligence to assist our agents. Any service that is managed by live chat agents who are competent and well-trained will provide the best live chat support. ChatMarshal is the best website live chat agency. ChatMarshal can turn your website into a sales and customer service tool by providing a live chat service or chatbot assistant that is managed and outsourced 24 hours a day. Our live chat operators are available to assist your website visitors. ChatMarshal can set up and manage live chats 24 hours a day for a fraction of the cost. ChatMarshal's fully managed, outsourced live chat service ensures that your chat is never interrupted and that your staff is always available.