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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The Wayvee device, operational in-store continuously throughout the year, allows you to gather customer satisfaction and engagement data from every customer who interacts with your products. By utilizing Radio Frequency (RF) wave technology along with innovative AI algorithms, Wayvee offers real-time monitoring of customer satisfaction and engagement in a retail environment. It discreetly assesses emotional reactions without relying on surveys or cameras, ensuring privacy while providing instant feedback. This immediate insight empowers retailers to enhance the shopping experience effectively, fostering increased revenue opportunities. With a user-friendly client dashboard, retailers can access C-SAT data and other key metrics through real-time reporting, easily integrating it into any data management system via the Wayvee API, which also helps to cut costs and save time in data collection. Comprehensive reports detailing C-SAT scores and various engagement metrics give retailers the insights they need to make informed decisions and improve customer relations further. Thus, Wayvee not only streamlines the feedback process but also strengthens the overall retail strategy by focusing on customer preferences.

Description

The ultimate real-time retail product enrichment service offers precise and transparent details for grocery and health & beauty items. In today's marketplace, consumers encounter a multitude of food options but often find themselves without readily available information during their shopping experience, which could assist them in identifying products, confirming their appropriateness, and making straightforward purchasing choices. A truly personalized shopping experience goes beyond merely presenting tailored promotions based on pricing and past purchases; it must also consider the health and lifestyle needs of customers as well as their desire for product information that influences sound shopping decisions. Ensuring comprehensive and accurate information throughout the shopping journey is a key priority and challenge for retailers everywhere. Unfortunately, the information that supports the digital shelf is frequently limited, incomplete, or inaccurate, as it has not been designed with the consumer's perspective in mind. Addressing these gaps is essential for enhancing the overall shopping experience and empowering customers to make informed choices.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Wayvee

Founded

2023

Country

United States

Website

wayvee.com

Vendor Details

Company Name

ivisgroup

Country

United Kingdom

Website

www.ivisgroup.com/rimaretail/

Product Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

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