Digital Shelf Analytics Software Overview
Digital shelf analytics software is an automated system that enables businesses to gain powerful insights and intelligence into the performance of their products online. It offers a comprehensive overview of how an online product is performing, giving retailers the ability to make informed decisions in order to optimize their digital presence. The software can collect data from multiple sources, such as social media platforms, search engine optimization (SEO), ecommerce sites and a range of other channels.
This data helps retailers monitor their sales performance across channels, allowing them to identify market trends, competitive pricing and promotional opportunities. They can also use the platform to analyze customer behavior on their website and track visitor engagement with specific products or lines of products. This helps businesses understand what customers are looking for in terms of product features and price points, as well as which promotions will be most effective at driving sales.
The software quickly gathers large amounts of information from different locations so that retailers can immediately see where they need to make changes or adjustments in order to increase visibility online or drive more traffic towards their site. Many digital shelf analytics packages come equipped with customized templates that enable retailers to keep track of all their data points at once, giving them easy access when making decisions about pricing strategies or marketing campaigns.
Some software packages may provide a suite of reporting tools so that businesses can create detailed reports tailored to specific needs; for example, tracking how much time customers spend viewing certain products on a brand’s website before deciding whether or not they purchase it. Each report might feature interactive visuals that help clearly communicate key metrics such as customer lifetime value (CLTV) and customer acquisition costs (CAC). Reports can also be automated, sent out regularly and easily shared with colleagues within the organization or outside stakeholders who may need access.
Overall, digital shelf analytics software is an invaluable tool for any business selling its products online - providing maximized visibility by optimizing displays across different channels and delivering actionable insights on consumer behaviour so that merchants can make smart decisions when it comes to pricing strategies and promotions. This way, they have a better chance at boosting sales across both physical stores and virtual ones alike.
Why Use Digital Shelf Analytics Software?
- Identify top-selling products: Digital shelf analytics software helps identify the most popular items in a store. It can track sales patterns, customer preferences, and inventory levels to determine the most successful products within each category.
- Optimize shelf space: By tracking trends and popular items, digital shelf analytics software allows retailers to maximize their shelf space by stocking the right products in different locations. This ensures that customers can easily find what they are looking for while giving retailers space to display other items which may be more profitable.
- Reach target audience: With digital shelf analytics software, retailers are able to analyze data about their target customers and tailor their product offerings accordingly. This helps them better serve customer needs and increase sales by stocking what customers actually want to buy rather than guessing based on past performance or instinct alone.
- Monitor competitors’ activity: Digital shelf analytics software also provides detailed information about your competitors’ activities so you can stay ahead of the curve when it comes to pricing, promotions, new product launches, etc., allowing you to take advantage of any opportunities as they arise and remain competitive in the market place.
- Improve customer experience: Because digital shelf analytics software collects valuable data on customers’ shopping habits and preferences, retailers can use this information to personalize offers and experiences for each individual shopper – offering coupons or discounts on items that customers have indicated an interest in or expanding selections with relevant new products – helping them gain loyalty from returning shoppers who feel valued through these experiences.
The Importance of Digital Shelf Analytics Software
Digital shelf analytics software is incredibly important in the current retail environment. This technology offers a range of opportunities to help businesses understand and optimize their product offerings, while also providing additional insights into customer buying behaviors.
One of the most significant benefits of digital shelf analytics is that it allows retailers to gain a greater understanding of what products are selling well with customers, and which ones aren't as popular. By monitoring both online and offline sales figures for each product, retailers can uncover trends that may not be visible on store shelves alone. With this data at hand, they can adjust their inventory levels accordingly or consider discontinuing certain items altogether if sales are consistently low. Additionally, retailers have access to pricing trends which can provide valuable insight into how prices affect consumer demand.
Furthermore, digital shelf analytics tools allow businesses to track the performance of specific display locations within stores and collect feedback from shoppers directly at those locations, enabling merchants to tailor their displays more accurately based on real-time customer engagement data. The ability to monitor in-store activity provides further evidence as to which products are performing well in physical outlets compared with online sales figures alone– invaluable information when it comes time for target marketing campaigns and merchandising decisions.
Overall, digital shelf analytics software is essential for modern retailers looking to gain visibility into consumer behavior and develop effective strategies for driving sales across all channels. With powerful analytical solutions like these available, businesses can make informed decisions regarding their product lines and promotional activities, leading to increased efficiency all around – something every retailer should strive for.
Digital Shelf Analytics Software Features
- Product Insights: Digital shelf analytics software provides insights into product performance such as pricing, availability and sales velocity across channels. This helps retailers understand how products are performing and adjust prices and strategies accordingly.
- Location-Based Analytics: The software allows retailers to monitor the performance of their products across different locations, giving them insights into what’s working in different stores or markets.
- Category Performance Dashboard: Digital shelf analytics software provides an easy-to-use dashboard that enables retailers to track category performance on digital shelves over time, including revenue, profits and margins.
- Competitive Analysis: The software lets retailers compare their own performance with competitors in order to better understand where they stand in the market and where they can make improvements.
- Promotion Monitoring: Retailers can use digital shelf analytics software to monitor the success of promotional campaigns by tracking sales trends before, during and after promotions are live on digital shelves.
- Inventory Management: The software helps retailers manage inventory levels by providing access to accurate stock data for each product location at any given time, allowing them to adjust order quantities accordingly.
- Customer Insights: The software can be used to gain insight into customer purchasing behavior, including what products and categories customers are buying, when they’re buying them and how much they’re spending. This information helps retailers tailor their product offerings and marketing strategies for maximum profit.
What Types of Users Can Benefit From Digital Shelf Analytics Software?
- Retailers: Digital shelf analytics software can help retailers understand pricing trends, product performance, and competitive landscape to optimize overall profitability and improve customer experience.
- Brand Manufacturers: Digital shelf analytics software helps brand manufacturers monitor their products across various stores in their retail networks. They can track promotional compliance, competitor placements, prices and stock levels of their products.
- Store Managers: Store managers benefit from digital shelf analytics software as they are able to use the system to analyze how shelves are being maintained so that stores look organized and run smoothly.
- Warehouse Operators: With digital shelf analytics software, warehouse operators can easily monitor inventories in real-time for greater accuracy when stocking shelves or responding quickly when issues arise.
- Merchandisers: Digital shelf analytics software offers merchandisers the ability to quickly initiate take action on changes such as promotions or price adjustments in order to maximize sell-throughs dynamically. It also provides insights into changes in demands overtime from different channels (ecommerce vs store).
- Data Scientists: Data scientists are able to leverage predictive models powered by artificial intelligence and machine learning algorithms within digital shelf analytic systems which yield more accurate forecasts about sales performance over time.
- Researchers: Researchers can use digital shelf analytics tools to explore storylines and uncover new market trends. This helps them to better understand the customer journey, competitive landscape, and industry-wide patterns.
How Much Does Digital Shelf Analytics Software Cost?
The cost of digital shelf analytics software can vary significantly depending on the features and functionality required. Generally speaking, prices for basic digital shelf analytics solutions start at around $25 per month for a single user, with more advanced versions costing anywhere from $30-50 per month, and professional versions often exceeding $100 or more per month. Some providers may also offer additional services such as custom reporting or integration assistance which could further increase the cost of implementing a digital shelf analytics solution. It is best to shop around to determine what solution best meets your company's needs at the most reasonable price point.
Risks To Be Aware of Regarding Digital Shelf Analytics Software
- Data leakage and security risks: Digital shelf analytics software can be exposed to malware, viruses, and other malicious activities. This could expose sensitive customer data and even confidential business information.
- Compliance issues: Organizations using digital shelf analytics software may need to comply with government regulations regarding the handling of customer data. Failure to do so can lead to large fines or other serious repercussions.
- Accidental errors: Mistakes made when entering data into a digital shelf analytics system can lead to incorrect reporting and inaccurate insights being generated by the system.
- Resource strain: Digital shelf analytics software requires significant computing power and storage space in order to generate accurate results, leading to higher costs for businesses that choose to implement these systems.
- Privacy concerns: In some cases, customers' personal information may be collected without their knowledge or consent through the use of digital shelf analytics software, raising privacy concerns for shoppers as well as organizations using this technology.
What Software Can Integrate with Digital Shelf Analytics Software?
Digital shelf analytics software can integrate with different types of software, such as customer relationship management (CRM) software and product information management (PIM) software. CRM software simplifies communication between customers and brands, allowing for an improved customer experience. PIM software stores product-related information in one central location, making it easier to keep track of marketing materials and promotional offers associated with a brand's products. Additionally, analytics platforms such as Google Analytics can connect to digital shelf analytics software to provide insights into website performance metrics that may influence buying decisions. All these types of software have the potential to feed data into the digital shelf analytics platform which can be used by businesses to better understand their market positioning and identify ways to increase sales.
Questions To Ask Related To Digital Shelf Analytics Software
- Does the software provide in-depth and real-time insights into our store shelves?
- How quickly does the software ingest data?
- Can the software generate customer profiles or segmentations based on trends across multiple channels?
- Does it track individual item performance and pricing strategies?
- What kind of visualizations does the software provide to make data analysis easier?
- Is there any integration with existing sales and inventory tracking systems, such as POS, ERP, ecommerce platforms, etc.?
- Is there an open API for custom integration if required?
- Can the platform support integration with external marketplaces such as Amazon or Walmart Marketplace?
- Does the platform enable automated alerts when certain stock levels hit predefined thresholds so that replenishment can be done proactively?
- How secure is the system from hacks and other malicious actors?