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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Customers show a strong preference for live chat when they are comparing various offers or services in real-time. This feature enables them to connect instantly with an agent, allowing for the resolution of issues or the sharing of sensitive information. By leveraging a diverse array of customizable rules, businesses can anticipate customer needs and determine the most effective times and individuals to engage. Furthermore, providing proactive operator assistance can significantly enhance customer loyalty. In addition to improving customer satisfaction and retention, live chat often proves to be more cost-effective compared to traditional email and phone support. It fosters human interaction, opens up fresh opportunities for upselling and cross-selling, and enhances agent efficiency. With just a click, visitors can tackle complex inquiries without the frustration of being placed on hold. This seamless communication allows businesses to interact directly with their online customers through a mix of video, voice, chat, and collaborative tools, including assisted browsing and document sharing. Ultimately, the integration of these tools not only streamlines customer support but also enriches the overall user experience on the website.

Description

Zoorix is a Shopify app crafted to enhance sales by introducing customizable upsell and cross-sell opportunities right within the shopping experience. This powerful tool empowers merchants to design a variety of promotional strategies, such as product bundles, volume discounts, mix-and-match offers, and recommendations driven by artificial intelligence. It integrates effortlessly with Shopify stores, guaranteeing compatibility with any theme and delivering a mobile-optimized, responsive design. Merchants have the flexibility to customize the look and functionality of upsell and cross-sell widgets to reflect their brand's unique style, taking advantage of features like quick view options, collapsible sections, and notification pop-ups. Additionally, Zoorix supports native integration with cart drawers, enabling upsell offers directly in the cart, which enriches the buying journey for customers. The application also includes analytics tools that provide valuable insights into conversion rates and the performance of sales funnels, allowing businesses to make informed, data-driven decisions to refine their sales approaches. Overall, Zoorix serves as a comprehensive solution for merchants seeking to maximize their revenue potential through innovative selling techniques.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Shopify
Commanders Act
FuseCommander
Google Analytics
Google Drive
Salesforce
TrustCommander
Webtrends
WordPress
Zendesk

Integrations

Shopify
Commanders Act
FuseCommander
Google Analytics
Google Drive
Salesforce
TrustCommander
Webtrends
WordPress
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$7.99 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Vivocha

Founded

2012

Country

Italy

Website

www.vivocha.com

Vendor Details

Company Name

Zoorix

Country

United States

Website

www.zoorix.com

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Product Features

Alternatives

Base Reviews

Base

Base.ai

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