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Average Ratings 0 Ratings
Description
Customers show a strong preference for live chat when they are comparing various offers or services in real-time. This feature enables them to connect instantly with an agent, allowing for the resolution of issues or the sharing of sensitive information. By leveraging a diverse array of customizable rules, businesses can anticipate customer needs and determine the most effective times and individuals to engage. Furthermore, providing proactive operator assistance can significantly enhance customer loyalty. In addition to improving customer satisfaction and retention, live chat often proves to be more cost-effective compared to traditional email and phone support. It fosters human interaction, opens up fresh opportunities for upselling and cross-selling, and enhances agent efficiency. With just a click, visitors can tackle complex inquiries without the frustration of being placed on hold. This seamless communication allows businesses to interact directly with their online customers through a mix of video, voice, chat, and collaborative tools, including assisted browsing and document sharing. Ultimately, the integration of these tools not only streamlines customer support but also enriches the overall user experience on the website.
Description
Zoorix is a Shopify app crafted to enhance sales by introducing customizable upsell and cross-sell opportunities right within the shopping experience. This powerful tool empowers merchants to design a variety of promotional strategies, such as product bundles, volume discounts, mix-and-match offers, and recommendations driven by artificial intelligence. It integrates effortlessly with Shopify stores, guaranteeing compatibility with any theme and delivering a mobile-optimized, responsive design. Merchants have the flexibility to customize the look and functionality of upsell and cross-sell widgets to reflect their brand's unique style, taking advantage of features like quick view options, collapsible sections, and notification pop-ups. Additionally, Zoorix supports native integration with cart drawers, enabling upsell offers directly in the cart, which enriches the buying journey for customers. The application also includes analytics tools that provide valuable insights into conversion rates and the performance of sales funnels, allowing businesses to make informed, data-driven decisions to refine their sales approaches. Overall, Zoorix serves as a comprehensive solution for merchants seeking to maximize their revenue potential through innovative selling techniques.
API Access
Has API
API Access
Has API
Integrations
Shopify
Commanders Act
FuseCommander
Google Analytics
Google Drive
Salesforce
TrustCommander
Webtrends
WordPress
Zendesk
Integrations
Shopify
Commanders Act
FuseCommander
Google Analytics
Google Drive
Salesforce
TrustCommander
Webtrends
WordPress
Zendesk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$7.99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Vivocha
Founded
2012
Country
Italy
Website
www.vivocha.com
Vendor Details
Company Name
Zoorix
Country
United States
Website
www.zoorix.com
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management