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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Founded in 2008, Unblu is Swiss company that provides financial institutions with the best technology to level up the digital experience of their customers. The Unblu Conversational Platform enables client service agents and visitors to engage, converse, browse & collaborate.

Description

With an all-in-one app designed for calling, video conferencing, texting, collaboration, voicemail, and faxing, you can consistently support your customers and coworkers. The Communicator platform facilitates faster conversations, quicker resolution of customer concerns, and unprecedented team collaboration. You can easily make calls, send texts, chat, and participate in video conferences with both customers and colleagues using the same application. The latest version of Communicator boasts an upgraded interface along with enhanced security features for video calls. Standard b-hive accounts come with access to Communicator, while pro accounts unlock additional video capabilities. This dynamic tool allows conversations to flow in the ways that best suit your needs. For instance, you can follow up a phone conversation with a text message or transition a chat into a video call or screen share seamlessly. You can interact with customers and clients using your professional phone number for all forms of communication. Additionally, it allows you to switch between different communication modes without interruption, while still utilizing traditional phone functionalities such as mute, hold, and blind call transfer for a smooth experience. With Communicator, your communication strategies can adapt to the demands of each unique situation.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Appway Digital Banking
Avaloq Core
Backbase
CREALOGIX Digital Hub
Enghouse Vidyo
Finastra Essence
Kore.ai
Microsoft Teams
Octopus
Puzzel
Salesforce
Temenos Transact
Verint Community
ebankIT

Integrations

Appway Digital Banking
Avaloq Core
Backbase
CREALOGIX Digital Hub
Enghouse Vidyo
Finastra Essence
Kore.ai
Microsoft Teams
Octopus
Puzzel
Salesforce
Temenos Transact
Verint Community
ebankIT

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$10 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Unblu

Founded

2008

Country

Switzerland

Website

www.unblu.com

Vendor Details

Company Name

Broadvoice

Country

United States

Website

www.broadvoice.com/b-hive-communicator/

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Screen Sharing

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Product Features

Screen Sharing

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Team Communication

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

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