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Description
Textline serves as a dynamic business messaging platform tailored for contemporary customer support and sales teams. Utilizing business texting provides a rapid, approachable, and convenient way to communicate, making customers feel appreciated and acknowledged. Enhance customer experiences and foster deeper relationships with your clientele. It's clear that customers prefer to text you, so eliminate the waiting times and allow them to reach out anytime and from any location. Our platform facilitates direct, interactive communication, even when managing a high volume of inquiries simultaneously. Recognizing that customer support is a collaborative effort, we designed our platform to promote teamwork and enable your staff to perform at their best. Textline organizes all your conversations and customer data in a single location, allowing you to oversee your team’s activities, streamline processes, and track advancements. Simply set up your phone number and customize your workspace to initiate genuine conversations with numerous customers. By utilizing tools and features crafted for effective collaboration, you can work more efficiently and effectively serve your audience.
Description
At SMS Works, we exclusively charge you for text messages that are successfully delivered, ensuring you only pay for what you receive. Our competitive pricing ranks among the most affordable in the UK, with message costs beginning at just 3.45 pence plus VAT, and even dipping to 2.75 pence for bulk orders. Clients typically experience savings exceeding 30% when they choose our services. To see how we stack up against other SMS Gateway providers, check out our price comparison table. If you have an existing price that you'd like us to beat, don't hesitate to reach out for a personalized quote. For high-volume SMS users sending or receiving over 50,000 texts each month, we provide even more attractive rates. With our complimentary SMS API, you pay solely for the SMS credits you use, with no binding contracts or minimum purchase requirements. We ensure that you are only billed for messages that are delivered, and any failed texts are promptly credited back to your account. This policy allows you to potentially save up to 18% by avoiding charges for undelivered messages, as many SMS providers still bill for texts they have not actually sent. Additionally, our detailed delivery reports provide comprehensive insights into the status of all messages sent, including any SMS credits that have been refunded. By choosing our service, you not only benefit from lower costs but also gain transparency and control over your SMS expenditures.
API Access
Has API
API Access
Has API
Integrations
Aircall
Easyflow
Facebook Messenger
Freshdesk
Google Chrome
Help Scout
Pipedrive
Salesforce
Sapling AI Writing Assistant
Shopify
Integrations
Aircall
Easyflow
Facebook Messenger
Freshdesk
Google Chrome
Help Scout
Pipedrive
Salesforce
Sapling AI Writing Assistant
Shopify
Pricing Details
$59.97 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Textline
Founded
2016
Country
United States
Website
textline.com
Vendor Details
Company Name
The SMS Works
Founded
2017
Country
United Kingdom
Website
www.thesmsworks.co.uk
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win