Average Ratings 50 Ratings
Average Ratings 0 Ratings
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Description
Textmagic is a business texting platform designed to help companies of all sizes create SMS marketing campaigns, engage in two-way conversations with customers, and automate notifications with ease.
With an easy-to-use interface, Textmagic helps companies send bulk texts and stay connected with customers worldwide. Notable features include scheduled messaging, customizable templates, and contact management, as well as WhatsApp integration for added flexibility.
Textmagic’s reporting tools provide real-time insights into delivery rates, engagement, and response times, allowing you to track and optimize your messaging efforts with complete transparency.
For businesses that require integration, Textmagic provides a seamless SMS API that can be added to any website and connections via Zapier with a wide variety of apps.
Whether your focus is marketing, customer notifications, or internal communication, Textmagic offers a reliable and flexible solution with competitive pricing and helpful support—all in one place.
Description
Textline serves as a dynamic business messaging platform tailored for contemporary customer support and sales teams. Utilizing business texting provides a rapid, approachable, and convenient way to communicate, making customers feel appreciated and acknowledged. Enhance customer experiences and foster deeper relationships with your clientele. It's clear that customers prefer to text you, so eliminate the waiting times and allow them to reach out anytime and from any location. Our platform facilitates direct, interactive communication, even when managing a high volume of inquiries simultaneously. Recognizing that customer support is a collaborative effort, we designed our platform to promote teamwork and enable your staff to perform at their best. Textline organizes all your conversations and customer data in a single location, allowing you to oversee your team’s activities, streamline processes, and track advancements. Simply set up your phone number and customize your workspace to initiate genuine conversations with numerous customers. By utilizing tools and features crafted for effective collaboration, you can work more efficiently and effectively serve your audience.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Easyflow
Yes
Shopify
Yes
Wufoo
Yes
Zapier
Yes
DentalTap
Yes
Freshdesk
No
Google Calendar
Yes
Help Scout
No
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Integrations
Easyflow
Yes
Shopify
Yes
Wufoo
Yes
Zapier
Yes
DentalTap
No
Freshdesk
Yes
Google Calendar
No
Help Scout
Yes
HubSpot CRM
No
HubSpot Customer Platform
No
Pricing Details
$24.50/500 texts
Textmagic offers three plans: Essential ($24.50 for 500 texts), Professional 2K ($80/month for 2,000 texts), and Connect 10K ($100/month for 10,000 texts).
Free Trial
Yes
Free Version
No
Pricing Details
$59.97 per month
Limited: $59.97 per month
Standard: $89.97 per month
Pro: $249.95 per month
Plus additional usage fees
Standard: $89.97 per month
Pro: $249.95 per month
Plus additional usage fees
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Textmagic
Founded
2001
Country
United Kingdom
Website
www.textmagic.com
Vendor Details
Company Name
Textline
Founded
2016
Country
United States
Website
textline.com
Product Features
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
Yes
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
Yes
Polls / Voting
Yes
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
No
Text-to-Win
Yes
SMS Survey
Alerts / Notifications
Yes
Analytics / Reporting
Yes
Audience Targeting
No
Campaign Management
Yes
Contact Management
Yes
Customizable Templates
Yes
Keyword Tracking
No
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Scheduled Messaging
Yes
Survey Builder
Yes
Template Management
No
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
Yes
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
Yes
Virtual Assistant
No
Workflow Management
Yes
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
No
Text-to-Win
No
