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Description
Australian Survey Research stands out as one of the most esteemed and seasoned research consultancies in Australia, delivering valuable services to various entities, including State and Commonwealth government agencies, educational institutions, businesses of all sizes, as well as individual clients and startups. By merging their extensive process knowledge with innovative software solutions, Australian Survey Research empowers clients to uncover and leverage critical insights regarding their workforce, customers, stakeholders, and operational processes. The consultancy team is composed of highly educated professionals, many of whom hold qualifications as Professional Researchers, and they are bolstered by a dedicated group of in-house researchers, financial specialists, and IT developers. Utilizing their advanced survey technology platform, ASR enables clients to oversee comprehensive research initiatives, covering everything from design to administration, statistical analysis, and final reporting, regardless of whether they involve hundreds or even millions of respondents. This holistic approach not only centralizes research efforts for clients but also promotes greater efficiency and cost savings across projects. Ultimately, Australian Survey Research is committed to helping organizations make informed decisions through effective data management and analysis.
Description
Survicate helps product managers, researchers, and CX teams turn customer feedback into decisions they can actually act on.
Run targeted surveys across web, mobile, email, and in-product triggered by user behavior and synced with your CRM, helpdesk, or product analytics stack. You get feedback in the right context, from the right people, at the right moment.
Beyond surveys, Survicate pulls in feedback from 15+ sources: support tickets, call transcripts, App Store reviews, and more. Research Hub, our AI research repository, automatically analyzes it all, surfaces patterns, and lets you ask direct questions about your data, with answers grounded in real customer responses, not guesswork.
With 40+ native integrations including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack, insights don't stay in a dashboard. They flow to the teams and tools that need them.
API Access
Has API
No
API Access
Has API
No
Integrations
AccessOwl
No
Amplitude
No
Campaign Monitor
No
Customer.io
No
Drip
No
Google Cloud BigQuery
No
Google Meet
No
Google Sheets
No
Integry
No
Kit
No
Integrations
AccessOwl
Yes
Amplitude
Yes
Campaign Monitor
Yes
Customer.io
Yes
Drip
Yes
Google Cloud BigQuery
Yes
Google Meet
Yes
Google Sheets
Yes
Integry
Yes
Kit
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$56 per month
Survicate offers 4 paid plans and a 10-day free trial of paid features, prices staring from:
Starter: $89;
Growth: $56 (billed annually);
Pro: $349 (billed annually);
Enterprise: $569 (builled annually).
Starter: $89;
Growth: $56 (billed annually);
Pro: $349 (billed annually);
Enterprise: $569 (builled annually).
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Australian Survey Research Group
Founded
2000
Website
www.aussurveys.com
Vendor Details
Company Name
Survicate
Founded
2013
Country
Poland
Website
survicate.com
Product Features
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
Yes
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
Product Features
Customer Feedback
Alerts / Notifications
Yes
Behavior Analytics
Yes
Bug Reports
Yes
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
Yes
Net Promoter Score (NPS)
Yes
Screenshot / Screen Capture
Yes
Surveys
Yes
User Testing Tools
Yes
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
Yes
Website Feedback
Yes
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
Yes
Paper Survey
No
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
No
